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"The guy working the desk at night has about as much customer service energy as a wet towel. But I bet it's pretty sweet to get paid to sleep! Had to wait a while for him to wake from his slumber to check me in. After being on the road for 7 hours, you can imagine I was just ready to get into my room to crash out. But between his slow service and the room I'd already booked and paid for, insurance included, not being available for some reason, check-in wasn't exactly quick and easy. The place is extremely clean, which is big plus. The suites are spacious. The bed was not great. Pillows were lumpy, the mattress had to be a good 20 years or so old and it showed both in how it felt and its nice yellowed hue, and the bed sheet barely fit the bed, so it bunched up easily as I slept. Needless to say, it wasn't a great night's rest, which was really the only thing I needed the room for. Beyond that, I didn't spend much time in the room. My key cards also stopped working twice in the barely 2 nights I was there. It was quite inconvenient to have my arms full of stuff only to realize my key wasn't working, and then have to reload everything back into my car and drive around to the front of the building to get a new key card before driving back to the entrance closest to my room to unload again. All I wanted to do was sleep, and it seemed like so much hassle for such a short stay. My key card quit working AGAIN, as I was preparing for checkout. "

"This was my second stay at the Deerfield Marriott. It is clean and comfortable."

"Everything was fresh and clean. The staff was amazing, extremely attentive. The breakfast was plentiful, lots of options to select from each day. Not far from the Naval Base, Great Lakes."

"Great room"

"C"

"The room was dirty. The couch had weird stain on it and had a comb and other items in it- obviously had not been cleaned. "

"Welcoming staff. Nice hotel with many restaurant options. Definitely on my list if I am back in the area"

"It was one of the best free buffets I have ever had. The suite was spacious and clean. My husband loved the chaise part of the sofa. We would definitely stay there again. "

"Scam!"