Villa Al Assala Palmeraie

Photo gallery for Villa Al Assala Palmeraie

Primary image
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Down duvets, in-room safe, individually furnished, laptop workspace

Overview of Villa Al Assala Palmeraie

VIP Access

Villa Al Assala Palmeraie

4.5 star property

4.3/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Route De Fes, Kilomètre 4, Palmeraie, Marrakech, Marrakech-Safi, 40000

Explore the area

  • Popular LocationBab Debbagh6 min drive
  • Popular LocationMarrakesh Museum6 min drive
  • Popular LocationZaouia El Abassia6 min drive
  • AirportMarrakech (RAK-Menara)24 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Marrakech

Villa Al Assala Palmeraie is located in Palmeraie, a neighbourhood in Marrakech, and is next to a golf course and near the boardwalk. Le Jardin Secret and Jemaa el-Fnaa are notable landmarks, and some of the area's popular attractions include Majorelle Gardens and Menara Gardens. Travelling with kids? Consider Agdal Gardens and Oasiria Water Park. Discover the area's water adventures with nearby waterskiing, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Bab Debbagh - 6 min drive
  • Marrakesh Museum - 6 min drive
  • Zaouia El Abassia - 6 min drive
  • Almoravid Koubba - 6 min drive
  • Le Jardin Secret - 27 min drive

Getting around

  • Marrakech Central Station - 19 min drive
  • Marrakech (RAK-Menara) - 24 min drive

About this property

Villa Al Assala Palmeraie

Family-friendly Marrakech guesthouse in Palmeraie with free breakfast
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free guesthouse. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and a business centre.
Villa Al Assala Palmeraie offers 10 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature down comforters. 32-inch Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Children under 15 years old are not allowed in the spa without adult supervision.

Languages spoken

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured extended parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Heated pool
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting services
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Office
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.84 per person, per night. This tax does not apply to children under 12 years of age.
  • Shuttle transfer per adult: EUR 40 (one-way)
  • Shuttle transfer per child: EUR 20 (one-way), (up to 4 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (from 16 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Villa Al Assala Palmeraie
Villa Al Assala Palmeraie House
Villa Al Assala Palmeraie House Marrakech
Villa Al Assala Palmeraie Marrakech
Villa Assala
Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Hotel Marrakech
Villa al Assala Palmeraie Hotel
Villa al Assala Hotel
Villa al Assala Marrakech
Villa al Assala
Villa Al Assala Palmeraie Piscine chauffée Hotel
Villa Assala Piscine chauffée Hotel
Villa Assala Piscine chauffée
Hotel Villa Al Assala Palmeraie Piscine chauffée Marrakech
Marrakech Villa Al Assala Palmeraie Piscine chauffée Hotel
Hotel Villa Al Assala Palmeraie Piscine chauffée
Villa Al Assala Palmeraie Piscine chauffée Marrakech
Villa Al Assala Palmeraie
Villa al Assala
Villa Assala Piscine Chauffee
Villa Al Assala
Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Marrakech
Villa Al Assala Palmeraie Guesthouse
Villa Al Assala Palmeraie Piscine chauffée
Villa Al Assala Palmeraie Guesthouse Marrakech

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 78 out of 150 reviews
5 - Excellent 52%
Rating 4 - Good. 51 out of 150 reviews
4 - Good 34%
Rating 3 - Okay. 9 out of 150 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 150 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 150 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.6/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet place for relaxing
Stayed 5 nights in Feb 2020

2/5 Poor

Travelled with family
Disliked: Room comfort
Quality should be part of the style
The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice moment!
Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).
Stayed 1 night in Apr 2019