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Riad Palais Azukar

3.0 star property
Family-friendly riad with full-service spa and casino

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Photo gallery for Riad Palais Azukar

Courtyard
Courtyard
Standard Double Room (Anex) | Living area
Indoor pool
Classic Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, blackout curtains, rollaway beds

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Quadruple Room, Multiple Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
Daily housekeeping
  • 269 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room (Anex)

Standard Double Room (Anex) | View from room

Standard Double Room (Anex)

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Suite, Ensuite, Executive Level

Family Suite, Ensuite, Executive Level | Premium bedding, in-room safe, blackout curtains, rollaway beds

Family Suite, Ensuite, Executive Level

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Superior Triple Room, 3 Single Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, blackout curtains, rollaway beds

Classic Double Room, 1 Double Bed, Non Smoking

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Pool View

Superior Double Room, Non Smoking, Pool View | Premium bedding, in-room safe, blackout curtains, rollaway beds

Superior Double Room, Non Smoking, Pool View

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
In-room massage
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000

What's nearby

  • Bahia Palace - 3 min walk - 0.2 miles
  • Jemaa el-Fnaa - 8 min walk - 0.5 miles
  • Koutoubia Mosque - 13 min walk - 0.7 miles
  • Le Grand Casino de La Mamounia - 20 min walk - 1.1 miles
  • Majorelle Garden - 5 min drive - 2.1 miles

Getting around

  • Marrakech Central Station - 21 min drive
  • Marrakech (RAK-Menara) - 18 min drive

Restaurants

  • ‪Café de France - ‬7 min walk
  • ‪Café Chez Chegrouni - ‬7 min walk
  • ‪DarDar - ‬6 min walk
  • ‪Le Grand Bazar - ‬8 min walk
  • ‪Restaurant Café Berbère Chez Brahim 1 - ‬7 min walk

About this property

Riad Palais Azukar

Family-friendly riad near Jemaa el-Fnaa
Le Grand Casino de La Mamounia is located near Riad Palais Azukar, which provides free continental breakfast, an adjacent golf course and a casino. Indulge in a facial, a manicure/pedicure and a Thai massage at Azukar, the on-site spa. The on-site restaurant offers breakfast, lunch, dinner and light fare. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An indoor pool and a children's pool
  • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Luggage storage, a 24-hour front desk and coffee/tea in reception
  • Wedding services, tour/ticket information and multilingual staff
Room features
All guest rooms at Riad Palais Azukar boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished patios and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries

Languages

Arabic, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 18.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 28.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 14.00 (from 6 to 10 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 35.00
  • Christmas Day (25 December) Gala Dinner per child: EUR 24.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 75.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 24.00 (from 6 to 10 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: EUR 20 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Rollaway bed fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the spa

Property is also known as

Azukar Marrakech
Riad Azukar
Riad Azukar Marrakech
Riad Palais Azukar Marrakech
Riad Palais Azukar
Palais Azukar Marrakech
Palais Azukar
Riad Palais Azukar Riad
Riad Palais Azukar Marrakech
Riad Palais Azukar Riad Marrakech

Frequently asked questions

Does Riad Palais Azukar have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Riad Palais Azukar pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Riad Palais Azukar?

Check-in end time: anytime.

What time is check-out at Riad Palais Azukar?

Checkout is at 11 AM.

Does Riad Palais Azukar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Riad Palais Azukar located?

Located in Medina, this family-friendly Marrakech riad is within a 15-minute walk of Dar Tiskiwin Museum and Jemaa el-Fnaa. Souk El Bahja and Souk Semmarine are also within 10 minutes.

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Riad Palais Azukar Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

REBECA

Liked: Staff & service, property conditions & facilities, room comfort

Volveria

Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
Stayed 8 nights in Apr 2018

2/10 Terrible

coco, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas professionnels

Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Feb 2018

2/10 Terrible

Patricia, AVIGNON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mauvaise expérience avec cet hôtel!!

Nous sommes partis à Marrakech pour 3 jours et nous avions réservés cet hôtel sur internet via Voyages sncf.com. A notre arrivée une personne travaillant dans ce Riad nous à reçu et nous a servi un thé jusque là tout allait bien sauf peut être la très forte odeur de cigarette dans la cour...mais bon passons ce détail ce n'est pas le plus grave. Donc cette personne revient vers nous et nous informe que le Riad est complet...et que nous allons être redirigé vers une annexe équivalente à ce Riad située juste à côté. Et c'est la que les soucis ont commencés, car cette "annexe" se situait à environ 10min de taxi donc pas "juste à côte" et n'avait rien à voir avec le Riad que nous avions réservé car il s'agissait en réalité d'un tout autre Riad appartenant à d'autres personnes et appliquant de tout autres tarifs. En effet ce dernier était beaucoup moins cher qui celui réservé à la base et donc d'une catégorie plus basse. Nous avons donc été "déclassé" et absolument pas remboursé de la différence! Nous avons à plusieurs reprises essayés de joindre la propriétaire du Riad qui n'a jamais daigné nous rappeler... Pour couronner le tout, la veille de notre départ la même personne qui nous avait reçu à notre arrivée débarque à notre nouveau Riad et nous réclame le paiement de la taxe de séjour ainsi que les petits déjeuners...qui étaient compris dans notre tarif! En bref je vous déconseille fortement ce Riad Azukar et son personnel qui ne sont rien d'autres que des arnaqueurs.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não recomendo este Riad para ninguém!

Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.

10/10 Excellent

Francesco paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente è dire poco!!! Consigliato!!!

Riad strutturalmente molto caratteristico, tranquillissimo, accogliente e nel cuore della Medina. Personale accogliente e mostra massima disponibilità. È stato come trovare una seconda casa!

6/10 Okay

Paula, Barcelona

Liked: Staff & service
Es un riad muy agradable en pleno corazon de la medina antigua

6/10 Okay

Verified traveller

Disliked: Staff & service

nähe von centrum

was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.

2/10 Terrible

amir, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was terrible

Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all

8/10 Good

Supersue

Liked: Cleanliness, staff & service, room comfort

Comfortable sightseeing base

The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.