2/5 Poor
Wayne
Travelled with family
17 Mar 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crafty and Unprofessional
Upon arrival the riad was disappointing. Cat was lounging in the waiting area on couch. I insisted on another room because the first was very inhospitable "cold &damp". I ask for another room and was granted a room up two flights of stairs. The second room was warmer but very little. For the price that each night cost I felt it was not worth a third of what was charged. I have no complaint about the food or dinners prepared, but helper name Mustafa was a very shady character. He talked about discounts on drinks and dinner but when I had paid for dinner for three nights at the beginning of my stay I was led to believe that all charges had been paid. But on the last night I was told I owed another 100 or more dollars by being charged for seltzer water which I was offered. He never said anthing about what it cost at the time I said I would have some with my dinner. The next night he just brought it to the table. Our Moroccan guide said Riad Le Porte Rogue was not worth the price that it charged and he wouldn't advise anyone to stay at it for 109 dollars a night and I agreed after staying there. After I question Mr. Mustafa about the charges he got very angry that night and the next morning he would not speak to us. He was very unprofessional and was not an accomodating person. I would not advise anyone to stay there and I know there are better and more pleasing Riads in Morocco.I will never spend money on this type of Riad again. IT WAS NOT WORTH IT AT ALL. Hotels.com DO BETTER
Stayed 3 nights in Mar 2022
