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Riad Douja

2.5 star property
Riad with a rooftop terrace, steps from Jemaa el-Fnaa

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Photo gallery for Riad Douja

Fountain
Terrace/patio
Terrace/patio
Fountain
Hallway

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room (Zagora)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Double Room (Dwiria)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Triple Room (Ouarzazate)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Double Room (Dades)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Triple Room (Essaouira)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Map
Riad Zitoune Lakdim, Derb Sidi Bouloukate 48, Marrakech, Marrakech, 40000

What's nearby

  • Jemaa el-Fnaa - 2 min walk - 0.1 miles
  • Koutoubia Mosque - 7 min walk - 0.4 miles
  • Bahia Palace - 10 min walk - 0.6 miles
  • Le Grand Casino de La Mamounia - 13 min walk - 0.7 miles
  • Majorelle Garden - 3 min drive - 1.9 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Marrakech (RAK-Menara) - 16 min drive

Restaurants

  • ‪Argana - ‬6 min walk
  • ‪Grand Terrasse Du Cafe Glacier - ‬6 min walk
  • ‪Zeitoun Café - ‬7 min walk
  • ‪Café de France - ‬7 min walk
  • ‪KFC - ‬4 min walk

About this property

Riad Douja

Riad near Jemaa el-Fnaa
Le Grand Casino de La Mamounia is located near Riad Douja, which provides a rooftop terrace, a library and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Multilingual staff, concierge services and a front desk safe
  • Smoke-free property and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • Communal kitchens, free infant beds and limited housekeeping

Languages

English, French, Spanish

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  • Parking included
  • Free WiFi
7.4 out of 10, Good, 73 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7 AM to 11 AM for a fee: EUR 2.50 to 3.50 for adults and EUR 2.50 to 3.50 for children

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 2.5 to 3.5 for adults and EUR 2.5 to 3.5 for children
  • Airport shuttle fee: EUR 15.00 per room (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Riad Douja Marrakech
Douja Marrakech
Riad Douja Riad
Riad Douja Marrakech
Riad Douja Riad Marrakech

Frequently asked questions

Is Riad Douja pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Riad Douja?

There is free parking nearby.

What time is check-in at Riad Douja?

Check-in start time: noon; check-in end time: 10 PM.

What time is check-out at Riad Douja?

Checkout is at noon.

Does Riad Douja provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 15.00 per room applies.

Where is Riad Douja located?

Located in Medina, this riad is within a 10-minute walk of Souk Semmarine and Jemaa el-Fnaa. Souk El Bahja and Koutoubia Mosque are also within 10 minutes.

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Riad Douja Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 7 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

5.0/10

Cleanliness

5.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vorausbezahlte Buchung "lag nicht vor"

Buchung und Vorauszahlung angeblich nie erhalten. Zusammenarbeit mit Expedia usw. schon vor langer Zeit beendet. Es sei auch nicht das erste Mal, dass Reisende mit einer vorausbezahlten Buchung dort ankamen und die Buchung "lag nicht vor". Unbedingt vermeiden!
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities

Almost ruined our trip.

I would never stay here again. At check-in, we were told that they did not want to honour our booking. They told us that they stopped working with online companies 5 months prior. (Yet they were still listed on hotels.com when we were in the lobby). They told us if we wanted to stay there we had to pay them and then sort it out with hotels.com. We ended up getting a refund with hotels.com. However we have to go through a big argument the hotel. They were not helpful in any way. We ended up staying there anyway and paying them cash. After all of this was sorted out, the man was very polite and friendly with us. He was even quite hospitable.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value for money

The place has seen much better days, but the beds were clean and very comfortable. Shared toilet wasn't great and the shower in our room left a lot to be desired. Breakfast on the roof terrace was delicious. Service was brilliant overall. The guy on reception was helpful and friendly.
Stayed 1 night in Dec 2018

2/10 Terrible

Nur, Munich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedimos un traslado de hotel por sucio, personal que solo hablaba francés e incomodidad... la habitación era minúscula, sin luz...
Stayed 7 nights in Oct 2018

6/10 Okay

Abdelatif

Disliked: Room comfort
Le riad était bien situé mais juste il manquait un peu de service et on est tombé malade car y'avait plus de chauffage et le soir il fusait trooop froid !!!
Stayed 3 nights in Nov 2018

6/10 Okay

wanda

Disliked: Staff & service, room comfort

price and proximity out rule cold and dark

The redeeming features were the proximity of the Central Square and the price. Along with that was the very nice hot water although the shower was pretty non-functional. I stayed there for five days because of these three factors. The manager I guess that's who he was would do a few things for me. For example he did change the light bulb even though the dark room couldn't be made any lighter. Internet was off and on but it did work sometimes you had to change and go out into the patio for better reception. The housekeeper would shy away from doing anything. I would empty my own trash they do say that it's limited housekeeping well that's okay. It was definitely safe enough. One feature that they advertise is Heating. And it gets very cold at night so I moved to this place because it advertised Heating. It does have a very old AC unit for air conditioning cool and heat but they called someone to try to figure out what was wrong but no heat was coming out. Then they said maybe tomorrow. Well tomorrow never came and the days went by. Again convenience and price were the features I had to have. As far as kitchen and being able to use the microwave forget that too. There are enough of eating places around but it would have been nice to put some things in the fridge.
Stayed 1 night in Oct 2018

4/10 Poor

Glyn

Disliked: Staff & service, property conditions & facilities

Poor value and overpriced for what you get

The room was clean and the bed comfortable however it was badly lit and dingy without any fresh air as the courtyard is roofed over. The WiFi was non-existent on the terrace, poor and intermittent in the room and slow at best in the courtyard. Despite a reservation they didn't seem to be expecting me and it took three attempts to get a room with the booked en-suite and air-con. Even then I had to specifically request the air-con control and a towel. On departure they tried to make me pay again as bookings on "booking.com are not prepaid"; that may account for why they didn't seem to be expecting me two days earlier. They are in a quiet location but just off Djemma el-Fna and easy to find. Despite the location the hotel is poor value for money and I found a better option that was cheaper and included breakfast just down the road.
Stayed 2 nights in Oct 2018

6/10 Okay

nora, woerden

Liked: Staff & service
Disliked: Property conditions & facilities

fijn, het was dichtbij veel bezienswaardigheden

Het fijne aan dit hotel is de omgeving, vlakbjj bezienswaardigheden, vervoer Jemaa el Fna plein en restaurants. Alles is te lopen. Van binnen is het hotel minder. Kleine kamertjes, er was niet altijd warm water. Verder fijn personeel behulpzaam en aardig.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nous avons eu des difficultés à trouver le Riad car son nom n'était pas affiché à l'extérieur et même si les personnes étaient à notre écoute le confort restait succinct et la salle de bain mériterait un rafraichissement. Le gros avantage de ce Riad est qu'il se situe à 200 m de la place de Marrakech et le petit déjeuner sur la terrasse est agréable.
Stayed 5 nights in Jun 2018

6/10 Okay

Rüdiger, Köln

Disliked: Cleanliness, room comfort

Sehr gute zentrale Lage

Die Zimmer könnten öfter gemacht werden. In 4 Tagen geschah nichts.
Stayed 5 nights in Apr 2018

6/10 Okay

lisa, m

Disliked: Cleanliness, staff & service

Etablissement style maison d'hote,en centre ville.

A deux pas du centre ville.Mauvaise coordination avec l'organisme de réservation.Vigilence pour ne pas payer deux voir trois fois.Personnel sympa.
Stayed 4 nights in Apr 2018

2/10 Terrible

Martin , Lausanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu à éviter à tout prix!! Arnaque!

Moi et mon amie avons pris la décision de nous installer dans ce Riad qui semble sur papier tout à fait correct. Cependant nous sommes tombé sur un personnel désagréable, qui laisse l’accueil a des gens qui ne parlent pas un mot d’anglais/français pendant des heures. La meilleure surprise est la chambre! -Moisissures contre les murs -Poussière et saleté omniprésentes -Cheveux dans le lavabo -Pas d’eau chaude -Taches sur la literie -Odeurs nauséabondes -Linges en désintégration Et j’en passe!!!
Stayed 1 night in Apr 2018

8/10 Good

Serge, Lyon

Liked: Staff & service

très bien situé et personnel très serviable

Riad typique, ambiance sympathique, mais un peu bruyant et locaux un peu vieillissants.
Stayed 6 nights in Apr 2018

6/10 Okay

Romy

Liked: Staff & service