Terrace/patio

Reviews of Riad Alma

4 out of 5
Riad Alma
77 Derb Kbala, Kasbah, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 96 reviews" "
Rating 8 - Good. 31 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked for our 35th Wedding Anniversary Trip to Morocco and chose the Riad Alma in Marrakesh as the place to stay for its charm and location close to the palace and it being in the Medina. Our booking was for 11 days and we were lucky to have Ahmed as the Ried Alma Manager and Concierge. The Riad is run as a hotel but you receive personal service of the highest quality. The amenities of the dining areas to choose from, the pool, the lounges from the first floor to the roof and its great views were well worth after a hot long day of excursions to the Atlas Mountains and to the seaport of Essaouira. The staff is wonderful from the meals served and the services offered such as the Hamman massage. But the Concierge services offered by Ahmed were invaluable for we had 6 excursions from Riad Alma and all claimed by email and text that they would be picking us up at our Riad and at the last minute they would change the pick up to a distant location! Ahmed, saved the situation by talking to each of the excursion company’s owners/managers/drivers to have them uphold their agreement to time and place of pickup and return. He is outstanding person and one of the best manager/concierge I have come across in all my years of travel. We loved our room and the staff was perfect in the meals and cleaning. We also appreciated the laundry services. So complete your stay and give Ahmed and his staff a try at the Riad Alma.
Stayed 11 nights in Sep 2022
Response from RIAD ALMA on 5 Oct 2022
Dear Mrs and Mr Brownell,Thank you for taking the time to describe our level of service. The quality of our service is the DNA of riad alma, we are at the service of each customers to facilitate the stay of our customers and make every moment magical. We assist you in each of the stages of your travels, including your reservations with external service providers to impose the same level of service on them.I hope I will have the opportunity to receive you another time.Ahmed

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location enabled easy walking access to the sights and sounds of Marrakesh
Stayed 4 nights in Apr 2019
Response from SAMIRA on 15 Apr 2019
Thank you for your rate and comment Bests regards Riad Alma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from SAMIRA on 8 Apr 2019
Thank you very much for your rating and comment. Unfortunately, as this comment is anonymous, we can not customize our response. Thank you from the riad alma team

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Riad Alma!
Loved the local scene, kids playing in the alleys, locals going about their daily busy routine... Riad Alma was very clean, well organized with an authentic moroccan feeling. Ahmed was extremely professional and helpful, could not praise him enough. Breakfast was fresh and the ambiance in the interior garden was surreal with the birds chirping. Can't wait to go back :)
Stayed 8 nights in Mar 2019
Response from SAMIRA on 1 Apr 2019
Dear Adrian We thank you for your comment and wish to welcome you again to riad Alma. We are encouraged by travelers like you. Bests regards Riad Alma team

6/10 Okay

Verified traveller

Travelled with family
Alright staff and though brochure states all day unlimited tea we had to constantly remind
Stayed 4 nights in Mar 2019
Response from SAMIRA on 1 Apr 2019
It is always difficult to answer the anonymous comment. Thanks as even for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within the Medina, quiet road, close to sights. Riad was an oasis of calm.
Stayed 3 nights in Jan 2019
Response from SAMIRA on 27 Jan 2019
Thank you for your comment and see you soon RIAD ALMA team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location. It was clean and the staff was very helpful.
Stayed 7 nights in Nov 2018
Response from Samira on 4 Dec 2018
Thank you for you comment

10/10 Excellent

John, Norfolk England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a hidden gem tucked away in the old back streets of the Kasbah. Staff, food, service, room all SUPERB! We'll be back next year .... 10/10*
Stayed 6 nights in Oct 2018
Response from Pierre on 4 Dec 2018
Thank you Bests

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and considerate staff, who provided a very early breakfast when asked. Lovely room.
Stayed 3 nights in May 2018
Response from Samira on 10 Jun 2018
Dear Mary thank you for your kind comment. We are at the service of all our guests to facilitate the trip. Talk about us to your friends bests regards

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff, excellent Riad.
Response from Samira on 26 Apr 2018
Dear Graig We are happy to read your comment. We hope your ATLAS trip makes you want to come back to riad alma for a desert trip. Bests regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
My wife and I recently returned from a long weekend in Marrakech. We pondered on several Riads but decided to go with Riad Alma based on its excellence reviews. On arrival we were not disappointed, we were welcomed into the opulent Riad by owner Maurad, whom really couldn’t do enough for us throughout our stay. Location was ideal for us, nestled in the less busier south Médina but only a 15minute stroll to the Jamaa el fna square. A truly wonderful eye opening trip enhanced by the beautiful Riad Alma.
Stayed 4 nights in Apr 2018
Response from Samira on 26 Apr 2018
Dear guest We thank you for your comment which will definitely help other travelers. We regret that this comment is anonymous which does not allow us to customize our response. Bests regards

8/10 Good

Poppo, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
This is a lovely Riad to the south of the Kasbah. Our room was of a generous size with a large, if somewhat firm, bed. The room had a shared verandah, that overlooked the courtyard containing the small plunge pool, a sizeable en suite with shower and plenty of wardrobe space. The hotel, which is really a large house, is located at the end of a series of narrow lanes and thus away from the noise and chaos of the old city centre. This does have the drawback that it is a fair walk to the main square and souks (20 mins) and to the Ville Nouvelle (3.3 miles or 1hr walk) but taxis are available for most of the way at reasonable rates if you haggle. The staff were absolutely brilliant and always eager to help. Food in the Riad was very good albeit limited in choice. Nevertheless, they always were attentive and on two occasions insisted we have lunch on the roof terrace so we could enjoy the sunshine.
Stayed 7 nights in Apr 2018
Response from Samira on 18 Apr 2018
Thank you for your comment and your clarifications. Indeed we are in a quiet area compared to the noise of the souks. Not far from Jamaa lafna square. All riads are in the medina and therefore far from the new city. We remain attentive to your remarks and observations. Samira

10/10 Excellent

Romina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
We stayed at Riad Alma for a week and it was one of the highlights of our holiday. Our room was beautifully decorated with outstanding attention to detail. We had a large terrace overlooking one of the central courtyards which had a pool. Mourad, the Riad manager was extremely helpful. He gave us a map on the first day and explained to us where all the attractions are. He was always available and very helpful whenever we had questions. The three ladies working at the Riad were also very friendly and they served us a delicious breakfast on the terrace and in the courtyard. They also cooked dinner for us as we got there late and served us breakfast early when we had excursions. We were fortunate to meet the owners, Pierre and Samira and like the rest of the Riad Alma team were very hospitable, friendly and helpful. They also invited us to join them and some of their friends for champagne on the terrace. The hotel is an oasis of peace in a residential area compared to the hustle and bustle of . It is situated just a 10 minute walk to Jamma Al Fina. And yet as soon as you step in the alley that leads to the Riad you are in a totally different world. We also loved the fact that because it's in a residential area we were mixing with the local people rather than being cut off from the true Marrakech. We would like to thank Mourad, Samira, Pierre and the rest of the Riad Alma team for making our stay in Marrakech one to remember.
Stayed 7 nights in Nov 2017
Response from RIAD ALMA on 23 Nov 2017
Dear Romina Thank you for your expedia comment Each of our guests is precious, we try every time to receive in the purest Moroccan tradition, with simplicity and generosity. The time of the trip must be a moment of well being, that's why we put everything in place so that your stay is the most pleasant. I hope we will welcome you another time. Send our friendship to your husband

8/10 Good

Justin, Sheffield.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very exciting stay in Medina, Kasbah area.
Wonderful to escape the busy city in Riad Alma, lovely authentic hospitality. Hidden away in narrow back streets, recommend prearranged pick up to help get there. A brisk 10-15 mins to the square so near enough to the main sites and smells. Clean spacious suit, air conditioning and comfortable. Great breakfast anytime, open access and good introduction and orientation by

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. The staff and owners were lovely. Would be very happy to return.

8/10 Good

Christina, CBG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad in the Kasbah
Beautifully decorated, perfect lounging areas on the roof and around the pool and a very friendly and accommodating staff. During our 4 night stay, we were treated extremely well - even had dinner there one night which was exceptional. Our room was very clean, modern lay outfitted and perfectly sized for two. Mourad was able to secure us transportation for a day trip. The one downside would be the distance to the Medina/heart of the city. But it was very safe to walk and definitely tucked away from the business of the Kasbah streets. I will stay again on my next trip!
Tea on arrival
Sketching by the pool
Flowers on the roof

10/10 Excellent

Harbir and Jen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Riad!
I can't recommend Riad Alma highly enough. Hidden away through a maze of back streets, Riad Alma is a welcoming and tranquil place to stay. Moirad, the owner, greeted us with big smiles and lots of helpful advice on our first night and throughout our stay, he could not have been a better host. He made us feel so welcome and happily helped us with everything we asked for, including arranging taxis to restaurants to save the bother of having to negotiate fares and a trip to ride some camels. There were always staff on hand to help with any requests too. We stayed in one of the rooms with a private balcony and enjoyed our morning tea and coffee overlooking the courtyard watching the little birds hop about. I would definitely go back.

8/10 Good

Laura, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Alma in December
Really enjoyed our stay at Riad Alma. We had a very spacious room on the top floor with great views. The hotel staff were very helpful with directions and provided a delicious breakfast each morning.

10/10 Excellent

Walter, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You wont find much better than this!
The staff was fantastic, very accommodating, friendly and always smiling. They went out of their way for us at all times to the points to even show me around the city one of the nights on their own vehicle and take me to a local Shisha Bar, cook me any food I want and recommend us a restaurant (which was sincerely, very upscale and fun). The day before me and my friends arrived we asked to have beers bought for us and "voila!" when we arrived they had bought a 48 pack. The atmosphere was fantastic as we literally had the whole place for ourselves (the terrace is amazing) and in the morning you wake up with the birds singing just outside your window. The decoration is impeccable and really gives you the feel that you are in Morocco. Of course it was not perfect, but nothing is. My room had not "hot" water, it was just body temperature, which was fine by me. The neighborhood looked a bit rough, but then again, we decided to stay at the "real" side of town (Medina) where we could see a bit of the real Marrakech. If you want to go to a really nice restaurant go to "Le Comptoir Darna" I swear you wont regret! If I ever go back to Marrakech I would not think twice, I would stay there again in a heartbeat!

10/10 Excellent

Imran , Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and traditional Riad
Situated perfectly a short 10-15 mins from Jenna el fna square. Nearby to amazing street food vendors in Kasbah area, healthy, fresh and most importantly cheap food (compared to tourist sections). Staff at Riad Alma are so welcoming and friendly and so easygoing. Breakfast is fresh and personally prepared by the staff. We were fortunate to have the Riad to ourselves and felt so homely watching some late night TV in the lounge surrounded by rustic morroccan furniture.

8/10 Good

Ivor, MAIDSTONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an Oasis
Don't be put off by its location and the route you have to take to find Riad Alma, it's all part of the experiance. The Riad it's self is full of tradition and individuality. We booked the airport transfers well in advance and independently as no one answered the hotel phone in the weeks before our arrival. We were greeted by 'George' who tried to tell us about the Riad and how to get about in marrakech, unfortunately we didn't speak much french and he didn't speak much English. That said we asked for a snack due to long journey and were amazed how quickly the staff rustled something up. We never saw George again throughout our 5 day stay! We found that we were left to sort things out, which wasn't a problem to us but may be if you're used to being pampered. This is the sort of place that if you want something, you have to go and find the staff and ask. Don't wait to be asked as it will never come. The staff were the best thing about this experience. They 'jazzed' up the continental breakfast, they kept the place immaculate and were always willing to help. Be sure to ask for the roof terrace, if it wasn't for the guest photos we would never have known that it was there (another George forgot to mention ). Enjoy the Souks and NEVER listen to people willing to help you. They will send you to there shop telling you 'its this way to the big square ) we found that you used the map and the compass on the iPhone we could head in a rough direction until we found a landmark

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ian & Pam, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Riad! Delightful Staff! Amazing Area!
Concerned about the Riads location before we arrived, imagining a warren of narrow, unlit streets & being difficult to find. Not so! Simple as anything, believe me, using the map of Marrakech which Mourad kindly supplies. He even writes directions to & from the Riad on it. Located in the most amazing working area of Marrakech. The tiny 3m x 3m "shop units" had everything going on in them... hairdressers, motorcycle repairs, woodworking, a mechanical rabbit skinner (or chicken plucker - I didn't get too close a look!), 2nd hand tap seller, patisserie, fresh eggs - from chickens at the rear! A real treasure trove if you want to see the true Marrakech. Oh! Brochette stalls aplenty too! Try them, we did they were lovely... The people in the streets around the Riad were as friendly as can be. As they were in the whole of the Medina. Breakfast, ok it's not a full English, get over it! It is lovely though (in our opinion), yoghurt, fruit, marmalade, sweet cake, small toasts, pancakes or filo pastry with jam and gorgeous mint tea (to die for!). The Riad is beautifully kept and decorated and truly welcoming. I really can not praise the staff enough. Elodie manages it along with Mourad superbly catering for your every need. We came home to a blazing log fire each night (February). Staff are discreet but attentive, and so welcoming, we didn't eat there but everyone said the food was unbelievable. Oh there's a lovely roof terrace & 'small' pool too! A truly fantastic experience!

8/10 Good

Birthday Girl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Riad set away from the hustle and bustle.
This Riad is very nice and comfortable. When you enter there are a few common areas with seating that you can hang out in. There is a very small dipping pool outside in a private terrace-we didn't go in it as it was winter time and we didn't know there was a dipping pool. We were given a room with our own small terrace. The room was comfortable with a double bed that was 2 singles pushed together but you didn't feel the gap between the beds. The bathroom was roomy and the water from the shower had a good pressure. The drain was a little slow to drain but it never over flowed from the shower. There was no door to the shower so the floor could get a bit wet. There was a window to the bathroom so you could let the steam out. The aircon acted as a heater (which we needed as January isn't that warm during the night). I would highly suggest organizing a taxi to collect you from the airport and bring you to the Riad (you can do this through the hotel via email) as you will probably never find the Riad amongst the winding streets of Marrakech. Getting to the Riad at night can be a little spooky since the alleys are dimly lit and very empty. We had brought a flash light and always went out together so neither one of us felt unsafe. The locals are all very friendly but I think if I was alone I would be a little spooked going down the alley by myself. Overall the hotel was very nice and I would recommend it to my friends.

10/10 Excellent

bridget, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad with great staff
Fabulous staff, exceptionally helpful and nothing too much trouble. About 20 minutes walk to square , so away from the hustle and bustle but easy to get to all tourist sites. Food was fantastic, we ate there 3 out of the 5 nights . Elodie arranged airport transport ( on time and very pleasant ) and a day trip out to the Atlas Mountains which was well worth the drive. Really made our stay in Marrakech a great one. Definitely recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly road
Enjoyable stay and good location. Marrakesh is a lively city with lots to explore. Airport is very close so nice not to have a long taxi ride from the airport.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nixe Riad in Marrakesh Old town
All Perfect, but too cold for December - ask for the Remote for the AC; breakfast a bit simple

8/10 Good

Janet, Merseyside UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern riad tucked in the maze of streets
Very modern riad which is tucked in the maze of streets that is the Kasbah. Initial thoughts was that we would never find our way around and the amount of people and traffic about was very daunting. Don't worry about this as everyone we came across was very pleasant and helpful and eventually you do get used to were everything is. The riad supplied us with a map and a card which was invaluable especially when we had to be guided back by a 13 year old lad on a bike!! There is an open top bus which goes around the main visitors site so this is a good way of getting your bearings.

6/10 Okay

Gee, London

Liked: Cleanliness, staff & service
Clean, friendly, comfortable.
Friendly staff, clean and comfortable stay. A bit of a walk to the centre of the medina but all part of the experience. I would recommend this hotel.

10/10 Excellent

Mr Jellibelli, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in an unusual part of town
At the south end of the Kasbah, Riad Alma is a little further from the centre of Marrakesh than many other Riads, but we enjoyed the bustle and friendliness of Rue de la Kasbah when we went in to, and came back out of town; it made us feel a little more immersed in this wonderful, exotic location. The Riad itself was a clean, friendly place of calm after the madness of the souks and Djeema el Fna. It has a great staff and a lovely feel to it, a little like being in a Graham Greene novel almost. Thoroughly recommend it. The only thing that might catch you out is the walk from the Rue de la K to the Riad itself, we arrived by taxi quite late and felt a little uncomfortable wnadering through the dimly lit back streets for a couple of hundred metres to find the Riad. Once we'd been there a day or two we realised how friendly the locals are, and didn't feel vulnerable after that; but on the first night when it was all a bit strange and new, it was a little unsettling.

8/10 Good

Miele, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Medina downtown
Very nice and cozy riad in downtown Medina. My room was simple but beautifully decorated, super clean and very spacious. I was also welcomed to make use of other spaces of the hotel such as common TV room, living room, and sofa space beside a swimming pool, etc. And they served mint tea which tasted great from time to time. Basically they made me feel at home, and staff were very polite and helpful even though some of them did not speak English at all (Never mind because the first foreign language in Morocco is French, anyway). Location-wise it's great if you want to discover Marrakech downtown as most of the major historic landmarks are in proximity and you can also see real life of local people, which is quite unlikely to happen if you stick to New Town Gueliz. Having said that, though, it would be better note that the streets around this riad are so narrow that taxi cannot drop you in front of the door of the hotel, and it's not a short walk in the dark from where you get off your taxi to the riad, if you take a taxi after visiting Marrakech's famous night market.

10/10 Excellent

luby, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tranquil, lovely staff. Beautiful roof terrace, tastefully decorated.

8/10 Good

Amanda, Newcastle under Lyme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in the heart of Marrakech
The Riad was in a great location,offering peace and tranquility in the crazy city that is Marrakech.

10/10 Excellent

Clive Camel, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Alma
Great Riad, Martine the owner really helpful as we're all the staff. Good location just far enough away from the main square to allow for an interesting walk, great break, thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
We stayed here for 6 nights and loved it. The staff are really friendly and helpful. It is very clean and well decorated. It has 2 lovely courtyards and a private roof terrace. Thank you for a lovely stay

10/10 Excellent

Giri, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a revisit
The hotel manageress and her staff were excellent. Very friendly and went out of their way to make our stay memorable. Access to hotel is not direct when in a car but easily manageable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Nice little Riad in the corner of the Medina, not too far away from the Souks and other touristy attractions; in amongst the with the 'locals' and how they live; if this is not your thing then stay away and stay at the 5* hotels they do have around, which are very nice but lacking in a bit of soul. The Riad itself is very nicely presented, the owner had decorated it sympathetically and pleasant on the eye...with bags of character. Clean and quiet once inside and lovely hideaway from the hub-bub and noise outside. Service is excellent...there was never a 'no'; always 'yes!' and 'of course' at every request (reasonable request). I cannot fault the staff on their level of service with a smile; making our stay all that more pleasurable. The dinner cooked at the Riad are homely and delicious, wished we had stayed in more for dinner...it would have saved us some money too. Highly recommend Riad Alma, based on our stay.

10/10 Excellent

Julie, Melbourne Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of France
Ok, Riad Alma is not easy to find and the surrounding neighborhood is not the best, but when the door to Riad Alma is opened you are greeted warmly by Martine & Pierre and your difficulty in finding the Riad is forgotten. We spent 4 nights there and enjoyed every minute. Breakfasts were amazing and we ate dinner in on our return from camel trekking (really dromedary) which was very enjoyable. Transport around Marakesh can be organised by Martine which helps to orientate yourself in and out of the Riad. Ville nouvelle is only about 4 kilometers away and is easily walked. Petite taxi to the train/ bus station should be about 20 dirhams.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing heaven
Clean, modern, unique, relaxing - terrace to sunbathe upstairs, spacious room, chilling out area downstairs. Excellent service and care, good breakfast. Can't say a bad word. About a mile walk from the main part of town/the market - but we didn't mind as also away from the hetic part, so very peaceful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager is charming.
It was nice.

10/10 Excellent

M & P, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
Through out the stay very good service by friendly staff led by Martine who made you very welcome , and assisted us on all our requirements.

10/10 Excellent

julie, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly,helpful staff,
A calm oasis in a busy medina,the pool was a welcome relief to come back to each day. The host prepared a special traditional meal for us on our last night, she was very helpful with arranging our next adventure.

10/10 Excellent

Jo Paris

Liked: Cleanliness, staff & service, room comfort
Short break with husband
We had a fantastic time in Marrakech! The Riad Alma was perfect in every way. The owner Micheline was lovely as well as her staff. The Riad was beautiful & so relaxing. You must eat in the Riad, their Chicken & Lemon Tagine was exquisite! Clean, comfortable & beautifully decorated. A home from home.

10/10 Excellent

Danger, International

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be Fooled by the Outside
The exterior of this hotel gave me flashbacks to my tour in Afghanistan. To get there, you must travel through the winding streets of a crowded neighborhood and then navigate some really sketchy back alleys. I'm talking trash all over the place, piles of rubble, feral animals roaming the ruins, the smell of raw sewage wafting through the air, the whole nine yards. Although, to be fair, those features seem to apply to pretty much seemed the entire inner city. If you can't handle it I suggest visiting somewhere else. While the outside may be intimidating, the interior is very well kept and beautiful. The staff are very friendly, most speak English except for the maids, and they will hook you up with a great tour guide and trans to and from the airport for a very reasonable rate. As a bonus, after a day or so you start to relax a little bit walking the streets. Breakfast is amazing, fresh squeezed OJ and outstanding crepes.

10/10 Excellent

Katrina, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little oasis
Our superior room was spacious and sweetly decorated, and the entire riad is well taken care of. The owners clearly take pride in their hotel. Please note that this riad isn't in what locals would refer to as the medina - it's in the Kasbah area. If you're okay to walk a few blocks, then don't let this deter you. If you are up for a longer walk, you can even do what my partner and I did and walk all the way to Jardin Majorelle via Nouveau Ville. It's quite the walk, but the location of this riad makes it a bit easier than it could be as it's close to a door in the wall which you can use to exit the old town and into the new town (not all that much to see there though other than the Jardin Majorelle). Please note that like all riads, this experience is more of a bed-and-breakfast type as opposed to a hotel - some of the amenities you may be used to if you travel a lot must be arranged in advance. This isn't a negative - just something to keep in mind. The WiFi worked well enough although didn't work so well in our room - we had to sit in one of the shared areas for the best connection. All the same, we were happy we had that available as we're both entrepreneurs and have to keep up with business back at home. All in all, I would absolutely recommend Riad Alma to couples and to friends who are visiting Marrakech. It's a charming little oasis, and we really enjoyed our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kasbah Oasis
Located in the Kasbah Area of the Medina lovely Riad with friendly & helpful staff,

8/10 Good

Worldramblings, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Phillips made us very welcome
Riad Alma is a lovely home into which we were welcomed by owner Pierre. The Riad itself is beautiful, with a quiet roof terrace, and several courtyards for relaxing in the sun / shade, and lots of indoor lounge areas for chilling out in the evening with a glass of wine in the company of the other guests. Our room was small, but clean and functional, and decorated in a Moroccan style. The only negative was the location - a good 25 minute walk through dusty streets dodging cars and motorbikes to Jemaa el Fna (the main square). We were really pleased that we visited while Pierre was in town (he splits his time between Marrakech and France) as he was very friendly, ensured we had everything that we needed, and generally made us feel like old friends.

10/10 Excellent

Debbie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun for a girls' trip.
The staff were all very helpful especially Michelin who was running the Riad she was always on hand to give us advice on the best places to go, she organised drivers booked restaurants and went out of her way to make our stay very enjoyable. We ate an evening meal in the Riad twice whilst we were there and both times the food was excellent, breakfast was served at a time to suit us and was always good. Hot afternoons were spent lazing around the plunge pool or on the terrace, there was always someone to bring us drinks and make sure there was a sun lounger. The rooms were very comfortable with air conditioning and we all enjoyed peaceful sleeps. We all had a wonderful stay and Michelin made it go so smoothly.

10/10 Excellent

Dan, Edinburgh, City of Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven from the hustle and bustle of the city
Through an inconspicuous door down a narrow back street, first impressions of Riad Alma might not be stunning but once through the door you step into a welcoming, tranquil and beautiful building. Pierre, the owner, and Mourad, his right hand man provided us with great food, wine, laughs and recommendations for our stay. We booked an excursion to the Atlas mountains through the Riad which was enjoyable and reasonably priced. The room was clean and simple, my only criticism being that the bed was two singles together rather than a double - despite this it was very comfortable though. A unique experience between hotel and guesthouse that works very well.

10/10 Excellent

elainelin324

Liked: Cleanliness, staff & service, room comfort
Home Away From Home!
The staff was super friendly. They picked us at from the hotel for 15 euros. The room was super clean. It is a 10 minute walk to the main square. The hotel was our getaway from all the hustles of the outside world. There is also a pool...the hotel is amazing!!! If you want to experience the culture of Marrakech, stay in the Medina. I would highly recommend this hotel!! It is a bit hard to find, so the best way to get there is tell the hotel to pick you up!