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Overview of Palm Plaza Marrakech Hotel & Spa

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Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Balcony

Palm Plaza Marrakech Hotel & Spa

5 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationAgdal Gardens9 min walk
    Popular LocationAvenue Mohamed VI9 min walk
    Popular LocationCinema Megarama11 min walk
    AirportMarrakech (RAK-Menara)11 min drive

Choose dates to view prices

About this area

Marrakech

Located in Marrakech's Agdal neighbourhood, Palm Plaza Marrakech Hotel & Spa is in the entertainment district and near the boardwalk. Jemaa el-Fnaa and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Avenue Mohamed VI and Menara Mall. Travelling with kids? Don't miss Agdal Gardens and Oasiria Water Park. Spend some time exploring the area's activities, including golf lessons, segway rentals/tours and golfing.
Popular Location

What's nearby

  • Agdal Gardens - 9 min walk
  • Avenue Mohamed VI - 9 min walk
  • Cinema Megarama - 11 min walk
  • Saadian Tombs - 4 min drive
  • Royal Palace - 5 min drive

Getting around

  • Marrakech Central Station - 12 min drive
  • Marrakech (RAK-Menara) - 11 min drive

Restaurants

  • Dar Marrakech — 1 min walk
  • Le Palm Thai — 1 min walk
  • Les Jardins de la Medina - 3 min drive
  • Cafe Clock - 3 min drive
  • Kasbah Cafe - 4 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Family-friendly Marrakech hotel in Agdal, walk to Agdal Gardens
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 232 soundproofed rooms feature free WiFi and sofa beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include washers/dryers, balconies and plasma TVs.
Palm Plaza Marrakech Hotel & Spa offers 232 forms of air-conditioned accommodation with washers/dryers and minibars. Rooms open to balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in from 2 PM - 4 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 328.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.30 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Frequently asked questions

3.4
Rating 5 - Excellent. 23 out of 130 reviews
5 - Excellent 18%
Rating 4 - Good. 48 out of 130 reviews
4 - Good 37%
Rating 3 - Okay. 28 out of 130 reviews
3 - Okay 22%
Rating 2 - Poor. 19 out of 130 reviews
2 - Poor 15%
Rating 1 - Terrible. 12 out of 130 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.4/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Venue
Very comfortable and great facilities.
Stayed 8 nights in Jan 2020

3/5 Okay

Business traveller
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Stayed 7 nights in Jan 2020

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
Stayed 5 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.
Stayed 4 nights in Sep 2019