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Overview of Palais Rhoul & SPA

Photo gallery

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa bath
Flat-screen TV, DVD player, iPod docking station

Palais Rhoul & SPA

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMuseum Palmeraie8 min walk
    Popular LocationBab Debbagh7 min drive
    Popular LocationMarrakesh Museum16 min drive
    AirportMarrakech (RAK-Menara)23 min drive

Choose dates to view prices

Deluxe Tent

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 699 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Suite

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

About this area

Marrakech

Located in Marrakech, Palais Rhoul & SPA is in the city centre and next to a golf course. Jemaa el-Fnaa and Le Jardin Secret are notable landmarks, and some of the area's popular attractions include Majorelle Gardens and Agdal Gardens. Menara Gardens and Oasiria Water Park are not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.
Popular Location

What's nearby

  • Museum Palmeraie - 8 min walk
  • Bab Debbagh - 7 min drive
  • Zaouia El Abassia - 9 min drive
  • Almoravid Koubba - 9 min drive
  • Marrakesh Museum - 16 min drive

Getting around

  • Marrakech Central Station - 18 min drive
  • Marrakech (RAK-Menara) - 23 min drive

Restaurants

  • I Limoni - 8 min drive
  • Le Foundouk - 8 min drive
  • Café des Epices - 9 min drive
  • Nomad - 9 min drive
  • Atay Cafe Food - 9 min drive

About this property

Palais Rhoul & SPA

Luxury Marrakech hotel in Bab Atlas with full-service spa
A full-service spa, a restaurant and an indoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. All 22 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with DVD players, and other amenities include 24-hour room service and minibars.
Palais Rhoul & SPA offers 22 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Marrakech hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 20 lbs/9 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 1100.0 per night.
Cots (infant beds) are available for MAD 550.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 47.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: MAD 550.0 per night
  • Rollaway bed fee: MAD 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palais Rhoul
Palais Rhoul Hotel
Palais Rhoul Hotel Marrakech
Palais Rhoul Marrakech
Rhoul
Le Palais Rhoul And Spa
Le Palais Rhoul Hotel Marrakech
Le Palais Rhoul Marrakech
Rhoul Palace Hotel Marrakech
Rhoul Palace Hotel
Rhoul Palace Marrakech
Rhoul Palace
Rhoul Palace Spa
Le Palais Rhoul Spa
Palais Rhoul & SPA Hotel
Palais Rhoul & SPA Marrakech
Palais Rhoul & SPA Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Palais Rhoul & SPA and receive a full refund?
Yes, Palais Rhoul & SPA offers free cancellation on select room rates, because flexibility matters! Please refer to Palais Rhoul & SPA cancellation policy on our site for more details about any exclusions or requirements.
Does Palais Rhoul & SPA have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Palais Rhoul & SPA pet-friendly?
Yes, this property allows pets with a maximum weight of up to 9 kg per pet.
How much is parking at Palais Rhoul & SPA?
Self-parking and valet parking are free at this property.
What time is check-in at Palais Rhoul & SPA?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Palais Rhoul & SPA?
Checkout is at 12:30 PM.
Does Palais Rhoul & SPA provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs (available on request).
Where is Palais Rhoul & SPA located?
Located in Bab Atlas, this luxury hotel is 0.4 mi (0.7 km) from Museum Palmeraie and within 6 miles (10 km) of Marrakech Plaza and Jemaa el-Fnaa. Marrakesh Museum and Le Jardin Secret are also within 6 miles (10 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 11 out of 15 reviews
5 - Excellent 73%
Rating 4 - Good. 1 out of 15 reviews
4 - Good 7%
Rating 3 - Okay. 1 out of 15 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 15 reviews
2 - Poor 7%
Rating 1 - Terrible. 1 out of 15 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

4.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet, private and charming, with highly personalised service.
Stayed 7 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, incredible, magnificent...
Stayed 1 night in Apr 2019

2/5 Poor

Liked: Cleanliness
Not a 5 star
The front desk staff was arrogant, not helpful and not reliable which is unacceptable for a 5 star hotel. On the contrary, the waiters were very good and kind. The room was beautiful but not comfortable enough for the standard (curtains did not close totally, room was quite cold and noisy as close to the lunch area). The international food was not good and expensive. Moroccan food was good but my wife got food Poisoning, which should not occur in a 5 star hotel. Finally the hotel main building is impressive and very well decorated. Don't expect much from the pools though.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never return
Coffee is free in hotels , most definitely not in this one . They took all our luggage and wouldn't give it to us just over coffee . Terrible service And very naSty people . I will never return to this place I was with my two year old son and we felt extremely unsafe . Do not ever go to this hotel .

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Dream Resort in Morocco
We've stayed at the top hotels and resorts around the world and clearly this is the most beautiful oasis ever visited.

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