Palais Rhoul & SPA

Photo gallery for Palais Rhoul & SPA

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
Flat-screen TV, DVD player, iPod docking station

Overview of Palais Rhoul & SPA

Palais Rhoul & SPA

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Fez Road - 5 KM Dar Tounsi, Marrakech, 44000

Explore the area

  • Popular LocationMuseum Palmeraie8 min walk
  • Popular LocationBab Debbagh7 min drive
  • Popular LocationMarrakesh Museum8 min drive
  • AirportMarrakech (RAK-Menara)24 min drive

Choose dates to view prices

About this area

Marrakech

Palais Rhoul & SPA is located in Annakhil, a neighbourhood in Marrakech, and is next to a golf course and near the airport. Museum Palmeraie and House of Photography are cultural highlights, and some of the area's attractions include Agdal Gardens and Le Jardin Secret. Majorelle Gardens and Menara Gardens are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.

What's nearby

  • Museum Palmeraie - 8 min walk
  • Bab Debbagh - 7 min drive
  • Marrakesh Museum - 8 min drive
  • Zaouia El Abassia - 9 min drive
  • Almoravid Koubba - 9 min drive

Getting around

  • Marrakech Central Station - 23 min drive
  • Marrakech (RAK-Menara) - 24 min drive

About this property

Palais Rhoul & SPA

Luxury Marrakech hotel in Annakhil with full-service spa
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Palais Rhoul & SPA offers 22 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Marrakech hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include minibars and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages spoken

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 20 lbs/9 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 880.0 per night.
Cots (infant beds) are available for MAD 880.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 47.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: MAD 880.0 per night
  • Rollaway bed fee: MAD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

Property is also known as

Palais Rhoul
Palais Rhoul Hotel
Palais Rhoul Hotel Marrakech
Palais Rhoul Marrakech
Rhoul
Le Palais Rhoul And Spa
Le Palais Rhoul Hotel Marrakech
Le Palais Rhoul Marrakech
Rhoul Palace Hotel Marrakech
Rhoul Palace Hotel
Rhoul Palace Marrakech
Rhoul Palace
Rhoul Palace Spa
Le Palais Rhoul Spa
Palais Rhoul & SPA Hotel
Palais Rhoul & SPA Marrakech
Palais Rhoul & SPA Hotel Marrakech

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 13 out of 18 reviews
5 - Excellent 72%
Rating 4 - Good. 2 out of 18 reviews
4 - Good 11%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.2/5

Staff & service

4.8/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Absolutely fabulous. We felt so pampered and cared for during our stay. We had our small dog with us and to say this hotel is dog friendly is an understatement! The staff went out of their way to make sure our little dog had a good stay as well, and the hotel had four resident bichons running around for her to play with (all very well-behaved and friendly). Dinners were a bit pricey but delicious. Breakfast was expansive and included, so that helped with our budget a bit! We liked the hotel so much, we ended up spending an entire day of our trip to Marrakesh there to enjoy the heated pool, grounds, spa, and relaxing in our room with a cozy fire. Couldn't be happier with our stay and will likely return next time we come to Marrakesh! Thank you to the kind staff for looking after us. A couple notes - it's best to have your own or a rental car as the hotel is 20 minutes drive from the city center. The spa was small but the service was good. We came on the off season, so it was very quiet which we liked. It may be busier during the summer months.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet, private and charming, with highly personalised service.
Stayed 7 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, incredible, magnificent...
Stayed 1 night in Apr 2019

2/5 Poor

Liked: Cleanliness
Not a 5 star
The front desk staff was arrogant, not helpful and not reliable which is unacceptable for a 5 star hotel. On the contrary, the waiters were very good and kind. The room was beautiful but not comfortable enough for the standard (curtains did not close totally, room was quite cold and noisy as close to the lunch area). The international food was not good and expensive. Moroccan food was good but my wife got food Poisoning, which should not occur in a 5 star hotel. Finally the hotel main building is impressive and very well decorated. Don't expect much from the pools though.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never return
Coffee is free in hotels , most definitely not in this one . They took all our luggage and wouldn't give it to us just over coffee . Terrible service And very naSty people . I will never return to this place I was with my two year old son and we felt extremely unsafe . Do not ever go to this hotel .