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Palais Khum

Photo gallery for Palais Khum

Featured image
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Palais Khum

Palais Khum

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000

Explore the area

  • Popular LocationDar el Bacha Palace2 min walk
  • Popular LocationPlace Bab Doukkala12 min walk
  • Popular LocationKoutoubia Minaret16 min walk
  • AirportMarrakech (RAK-Menara)15 min drive

Choose dates to view prices

About this area

Marrakech

Palais Khum is located in Marrakech's Medina neighbourhood, a walkable area with great shopping. Jemaa el-Fnaa and Le Jardin Secret are notable landmarks, and travellers looking to shop may want to visit Carré Eden Shopping Center and Avenue Mohamed VI. Majorelle Gardens and Agdal Gardens are not to be missed.

What's nearby

  • Dar el Bacha Palace - 2 min walk
  • Le Jardin Secret - 4 min walk
  • Mouassine Mosque - 6 min walk
  • Place Bab Doukkala - 12 min walk
  • Koutoubia Minaret - 16 min walk

Getting around

  • Marrakech Central Station - 4 min drive
  • Marrakech (RAK-Menara) - 15 min drive

Restaurants

  • Dar Moha - 3 min walk
  • Café Arabe - 4 min walk
  • Henna Cafe - 4 min walk
  • Souk Kafé - 4 min walk
  • Kui-Zin - 4 min walk

About this property

Palais Khum

Romantic Marrakech hotel in Medina, walk to Le Jardin Secret
A restaurant, an indoor pool and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 10 rooms boast fireplaces, and offer free WiFi and flat-screen TVs. Room service, premium bedding and free bottled water are among the other amenities available to guests.
Palais Khum offers 10 forms of accommodation with fireplaces and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Spa services

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.0 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 95 out of 128 reviews
5 - Excellent 74%
Rating 4 - Good. 26 out of 128 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 128 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 128 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 128 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A small little palace of ur own with a lovely terrace and a indoor pool
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Médina
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020