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Palais Donab

Photo gallery for Palais Donab

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished

Overview of Palais Donab

Palais Donab

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
53, Rue Dar El bacha Bab Doukkala, Marrakech, 40030

Explore the area

  • Popular LocationJemaa el-Fnaa10 min walk
  • Popular LocationPlace Bab Doukkala11 min walk
  • Popular LocationKoutoubia Minaret15 min walk
  • AirportMarrakech (RAK-Menara)8 min drive

Choose dates to view prices

About this area

Marrakech

Palais Donab is located in Medina, a neighbourhood in Marrakech. Maison de la Photographie and Marrakesh Museum are cultural highlights, and some of the area's activities can be experienced at Tanneries and Royal Tennis Harti. Le Jardin Secret and Majorelle Gardens are also worth visiting.
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Map

What's nearby

  • Dar el Bacha Palace - 1 min walk
  • Le Jardin Secret - 3 min walk
  • Jemaa el-Fnaa - 10 min walk
  • Place Bab Doukkala - 11 min walk
  • Koutoubia Minaret - 15 min walk

Getting around

  • Marrakech Central Station - 4 min drive
  • Marrakech (RAK-Menara) - 8 min drive

Restaurants

  • RESTAURANT EL BACHA — 1 min walk
  • Dar Moha - 3 min walk
  • Café Arabe - 3 min walk
  • Henna Cafe - 4 min walk
  • Souk Kafé - 4 min walk

About this property

Palais Donab

4-star Marrakech riad in Medina with restaurant
Along with a restaurant, this riad has an outdoor pool and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 5 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find room service and free bottled water.
Palais Donab offers 5 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the riad include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking within 984 ft (EUR 5 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

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Guest rating 4.5+
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Air conditioned
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4 star
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Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 362.40 (from 2 to 5 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 3 per night for guests aged 5-12 years old. This tax does not apply to children under 5 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 10.00 per person (one-way)
  • Airport shuttle fee per child: EUR 5.00 (one-way), (up to 10 years old)
  • Nearby parking fee: EUR 5 per day (984 ft away)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palais Donab House Marrakech
Palais Donab House
Palais Donab Marrakech
Palais Donab
Palais Donab Hotel Marrakech
Dar Donab Marrakech
Dar Donab Hotel Marrakech
Palais Donab Hotel
Palais Donab Riad
Palais Donab Marrakech
Palais Donab Riad Marrakech

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 10 out of 14 reviews
5 - Excellent 71%
Rating 4 - Good. 4 out of 14 reviews
4 - Good 29%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.8/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So it’s been 20 years since I stayed in this old beauty a d not much has changed. The furniture once new was now a bit dated, it’s falling apart a little here and there but really this is just nit picking. The menu was a little limited but it was well cooked. If you are looking for a sublime beautiful retreat in the heart of the medina then look no further. It’s a tremendous grand beauty. It’s in the best location and the staff are more than helpful. 9/10
Stayed 8 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad in great location, easy access to taxis
great stay, very good location, major problem the hotel shows up in the wrong place on gps. no problem if taking taxi, but we were lost trying to find where it indicated on "maps", the hotel should fix that bad link. pool was pretty, but not as clear as one would expect, breakfast fine but not as great as many other Riads.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back!
Will definitely be staying here again next time we are in Marrakech! The location is superb, the rooms are spacious and beautiful, and the food is top notch!
Stayed 2 nights in Oct 2019

5/5 Excellent

Stayed 3 nights in Aug 2019

4/5 Good

Beautiful architecture and decorations. Warm service and delicious food. Very quiet and great break away from the craziness of the city. Minutes away from the souks. Very safe area as armed guards are at the top of the street for the royal palace. Arrange a private driver from the airport through the riad as you’ll never find it yourself.
Stayed 2 nights in Nov 2018