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Palais de l'Ô

Photo gallery for Palais de l'Ô

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Palais de l'Ô

Palais de l'Ô

5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
Route de Fes Km 12, Douar Oulad Jallal, commune Oulad Hassoun, Marrakech, 40000

Explore the area

  • Popular LocationMuseum Palmeraie7 min drive
  • Popular LocationBab Debbagh12 min drive
  • Popular LocationBahia Palace14 min drive
  • AirportMarrakech (RAK-Menara)21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 30 Sep - Fri, 31 Dec.

About this area

Marrakech

Located in Marrakech, Palais de l'Ô is in the suburbs and next to a golf course. Jemaa el-Fnaa and Bahia Palace are local landmarks, and some of the area's activities can be experienced at Tanneries and Royal Tennis Harti. Travelling with kids? Consider Agdal Gardens and Majorelle Gardens. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Museum Palmeraie - 7 min drive
  • Bab Debbagh - 12 min drive
  • Marrakesh Museum - 14 min drive
  • Bahia Palace - 14 min drive
  • Dar Si Said Museum - 15 min drive

Restaurants

  • Terra Mia - 6 min drive
  • Sahrat - 9 min drive
  • Sahara Palace Marrakech - 9 min drive
  • Le Grand Salon - 10 min drive
  • Les 1001 nuits - 12 min drive

Getting around

  • Marrakech Central Station - 16 min drive
  • Marrakech (RAK-Menara) - 21 min drive

About this property

Palais de l'Ô

Family-friendly hotel with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 20 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service, premium bedding and LCD TVs.
Palais de l'Ô offers 20 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 12 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 AM
Express check-in

Check-out

Check-out before 12:30 PM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 September 2021 to 31 December 2021 (dates subject to change).
This property will be closed from 1 July 2021 to 31 December 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MAD 300 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palais de l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Hotel Marrakech
Palais de l'Ô Marrakech
Palais l'Ô Hotel Marrakech
Palais l'Ô Hotel
Palais l'Ô Marrakech
Palais l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Marrakech
Palais de l'Ô Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 63 out of 145 reviews
5 - Excellent 43%
Rating 4 - Good. 46 out of 145 reviews
4 - Good 32%
Rating 3 - Okay. 16 out of 145 reviews
3 - Okay 11%
Rating 2 - Poor. 10 out of 145 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 145 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
The property is in a very quiet location and with only 20 rooms it felt like we had the place to our selves all the time. If you are after a relaxing break and are prepared to get a taxi into the city (which is very cheap) then this is the place for you. Only issue we had is it is getting a bit tired and could do with a referb here and there, but we felt the relaxed atmosphere and friendly staff more than outweighed this. We will be going back.
Stayed 3 nights in Oct 2019

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking experience. Definitely not a 5 star hotel. More like a 2-3 star. We stayed 3 hours and booked another hotel. When we asked for a refund they refused and instead offered complimentary stay at one of their other properties which is not very helpful as we will not be returning to Morocco. I would not recommend anyone to stay there.
Stayed 5 nights in Aug 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing the pictures do not lie I will definitely love to come back again
Stayed 4 nights in Jun 2019

3/5 Okay

Travelled with partner
The Swimming pool was good, “not” a 5 Star Hotel; but a average 3 Star Hotel, It’s to far from the Centre and not much of a choice of Transport etc
Stayed 4 nights in Jun 2019

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience!! Booked this place for the kids pool and as it said it was family friendly...kids pool was empty, with an open drain in the bottom and uplifting tiles!! Main pool was too cold and deep for my toddler. Disaster for us!! To make things worse, the door handle in our bathroom was broken, when giving our son a bath before bed on night 1, he closed the door, locking all of us in the bathroom!!! It was terrifying - no phone, no windows and hotel was practically empty so no real chance of people hearing us calling for help! My husband had to break the door down to get us out, we were locked in for 30-40mins before we decided this was our last option (bear in mind we had an 18month old in the bathroom with us too!). We told hotel we needed to cancel our reservation and need our money back as they took full payment on arrival, they refused and also charged us for the damage to the door even though it was their maintenance problem that the handle was broken! At this stage we were so upset that our holiday was being ruined we just had to leave so paid a lot of money for another hotel in hopes of salvaging the remainder of our holiday! Will NOT be back!!!
Stayed 4 nights in Apr 2019