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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.0/5 Very good
146 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Map

Explore the area

Popular LocationBahia Palace13 min drive
Popular LocationMarrakesh Museum14 min drive
Popular LocationDar Si Said Museum21 min drive
AirportMarrakech (RAK-Menara)28 min drive

Choose dates to view prices

  • Unik Prestige Room

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsUnik Prestige Room
  • Unik Palace Room

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsUnik Palace Room
  • Unik Prestige Suite

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsUnik Prestige Suite
  • Unik Palace Suite

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Single Bed
    More detailsUnik Palace Suite

About this area

Marrakech

Located in Marrakech, Palais de l'Ô is in the suburbs and next to a golf course. Marrakech Plaza and Jemaa el-Fnaa are notable landmarks, and travellers looking to shop may want to visit Carré Eden Shopping Center and Menara Mall. Travelling with kids? Don't miss Agdal Gardens and Le Jardin Secret. Spend some time exploring the area's activities, including golfing and golf lessons.

Visit our Marrakech travel guide
Map
Popular Location

What's nearby

  • Bahia Palace - 13 min drive
  • Marrakesh Museum - 14 min drive
  • Royal Palace - 21 min drive
  • Dar Si Said Museum - 21 min drive
  • Place des Ferblantiers - 22 min drive

Getting around

  • Marrakech Central Station - 25 min drive
  • Marrakech (RAK-Menara) - 28 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.

About this property

Palais de l'Ô

Family-friendly hotel with full-service spa and free valet parking
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and massage/treatment rooms. All 20 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Palais de l'Ô offers 20 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 12 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 11:30 AM
Express check-in

Check-out

Check-out before 12:30 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 27 July 2020 to 31 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MAD 300 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palais l'Ô Hotel Marrakech
Palais l'Ô Hotel
Palais l'Ô Marrakech
Palais l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Marrakech
Palais de l'Ô Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Palais de l'Ô and receive a full refund?
Yes, Palais de l'Ô offers free cancellation on select room rates, because flexibility matters! Please refer to Palais de l'Ô cancellation policy on our site for more details about any exclusions or requirements.
Does Palais de l'Ô have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this hotel?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to 11:30 AM.
What time is check-out at this hotel?
Checkout is at 12:30 PM.
Does Palais de l'Ô provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MAD 300 per vehicle applies.
Where is Palais de l'Ô located?
This family-friendly Marrakech hotel is located in the suburbs, 0.1 mi (0.1 km) from High Atlas, and within 9 mi (15 km) of Agdal Gardens and Le Jardin Secret. Majorelle Gardens and Marrakech Plaza are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Palais de l'Ô

4.0
Very good
5 - Excellent
63
4 - Good
46
3 - Okay
17
2 - Mediocre
10
1 - Poor
10
4.2
Cleanliness
4.2
Service and Staff
3.6
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

The property is in a very quiet location and with only 20 rooms it felt like we had the place to our selves all the time. If you are after a relaxing break and are prepared to get a taxi into the city (which is very cheap) then this is the place for you. Only issue we had is it is getting a bit tired and could do with a referb here and there, but we felt the relaxed atmosphere and friendly staff more than outweighed this. We will be going back.

Stayed 3 nights in Oct 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Shocking experience. Definitely not a 5 star hotel. More like a 2-3 star. We stayed 3 hours and booked another hotel. When we asked for a refund they refused and instead offered complimentary stay at one of their other properties which is not very helpful as we will not be returning to Morocco. I would not recommend anyone to stay there.

Stayed 5 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was amazing the pictures do not lie I will definitely love to come back again

Stayed 4 nights in Jun 2019

3/5

    The Swimming pool was good, “not” a 5 Star Hotel; but a average 3 Star Hotel, It’s to far from the Centre and not much of a choice of Transport etc

    Stayed 4 nights in Jun 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Terrible experience!! Booked this place for the kids pool and as it said it was family friendly...kids pool was empty, with an open drain in the bottom and uplifting tiles!! Main pool was too cold and deep for my toddler. Disaster for us!! To make things worse, the door handle in our bathroom was broken, when giving our son a bath before bed on night 1, he closed the door, locking all of us in the bathroom!!! It was terrifying - no phone, no windows and hotel was practically empty so no real chance of people hearing us calling for help! My husband had to break the door down to get us out, we were locked in for 30-40mins before we decided this was our last option (bear in mind we had an 18month old in the bathroom with us too!). We told hotel we needed to cancel our reservation and need our money back as they took full payment on arrival, they refused and also charged us for the damage to the door even though it was their maintenance problem that the handle was broken! At this stage we were so upset that our holiday was being ruined we just had to leave so paid a lot of money for another hotel in hopes of salvaging the remainder of our holiday! Will NOT be back!!!

    Stayed 4 nights in Apr 2019