Title: Palais Clementina & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palais Clementina & Spa Hotel in Marrakech with free valet parking and spa services ![View from property](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/3bc85238.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/e4ee3713.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/611745bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite | Interior](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/0ba0a541.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/9220104f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This tranquil getaway offers garden views and a refreshing poolside bar where guests can relax after a day of exploration. The property features a traditional Turkish bath/hammam, while the spa provides restorative treatments including massages and facials. 7.2 Good ## Popular amenities - Bar - Spa - Pool - Room service - Breakfast available - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9736140&PinnedHotelID=9736140&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/59d240d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed ### Highlights Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 592 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/ceda25c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 968 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ![Family Apartment | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/835a3865.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Furnished balcony or patio Garden Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning - 753 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Futon ![Comfort Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/10000000/9740000/9736200/9736140/603e8e32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Furnished balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/32000000/31490000/31484400/31484309/b88f2995_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riad Yakimour Medina - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 27 reviews £84 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Marrakech-Hotels-Riad-Yakimour.h31484309.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=0b1e6a87-5673-4090-947d-4c874bb3897c&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119210000/119205500/119205421/ec0f66d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riad KAYA & SPA Medina - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 7 reviews £89 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Marrakech-Hotels-Riad-KAYA-SPA.h119205421.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=0b1e6a87-5673-4090-947d-4c874bb3897c&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/892500/892428/44547c47.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barcelo Palmeraie Oasis Resort Annakhil - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Palais-Clementina-Spa.h9736140.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Palais-Clementina-Spa.h9736140.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.54840%2C-7.97757&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2mTQYatMkV4vB908sVhbnzBHGFg=) Route de l'Ourika, Km 8, Marrakech, 40000 #### What's nearby - Avenue Mohamed VI - 5 min drive - 2.6 miles - Agdal Gardens - 7 min drive - 3.2 miles - La Plage Rouge Swimming Pool - 7 min drive - 2.8 miles - Cinema Megarama - 8 min drive - 3.7 miles - Al Mazar Mall - 8 min drive - 3.7 miles #### Getting around - Marrakech Central Station - 12 min drive - Marrakech (RAK-Menara) - 19 min drive #### Restaurants - ‪Aqua Mirage Main Restaurant - ‬10 min drive - ‪Bo Zin - ‬5 min drive - ‪Boucherie Hammoud - ‬12 min drive - ‪Dar Soukkar - ‬5 min drive - ‪Aqua Mirage Reception - ‬8 min drive ## About this property ### Palais Clementina & Spa Upscale hotel located in Tassoultante You can look forward to a poolside bar, a terrace and a garden at Palais Clementina & Spa. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a body scrub, a manicure/pedicure or a body treatment. The on-site Moroccan cuisine restaurant, Le Clémentina, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free valet parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Babysitting (surcharge), free newspapers and books Room features All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate dining areas. Extra amenities include: - Bidets, baths or showers and free toiletries - LED TVs with satellite channels - Furnished balconies or patios, separate dining areas and heating ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1750000/1748200/1748183/d195100d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Riad Monceau Medina - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 725 reviews £126 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1748183&PinnedHotelID=1748183&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/20000000/19810000/19805100/19805049/8f25d38d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Central House Marrakech Medina - Hostel Medina - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 203 reviews £74 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19805049&PinnedHotelID=19805049&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/4000000/3010000/3002200/3002109/2425b2b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bab Hotel Gueliz - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free valet parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to noon for a fee: EUR 8 for adults and EUR 4 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Le Clémentina ### Things to do - Books - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Body scrubs - Facials - Manicures/pedicures - Massage - Turkish bath ### Accessibility - No lift ### More - 1 floor - Built in 1985 - Communal living room - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Memory foam mattress - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 4 for children - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision ### Property is also known as Palais Clementina Hotel Marrakech Palais Clementina Hotel Palais Clementina Marrakech Palais Clementina Palais Clementina & Spa Hotel Palais Clementina & Spa Marrakech Palais Clementina & Spa Hotel Marrakech ## Frequently asked questions ### Does Palais Clementina & Spa have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM. ### Is Palais Clementina & Spa pet-friendly? > Yes, cats and dogs are allowed at this property. ### How much is parking at Palais Clementina & Spa? > Valet parking is free at this property. ### What time is check-in at Palais Clementina & Spa? > Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Palais Clementina & Spa? > Checkout is at noon. ### Does Palais Clementina & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Palais Clementina & Spa located? > Located in Tassoultante, this hotel is within 3 miles (5 km) of La Plage Rouge Swimming Pool, Avenue Mohamed VI and Circuit Moulay Al Hassan. Agdal Gardens is 3.1 mi (4.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Clementina & Spa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 15 8 - Good 16 6 - Okay 7 4 - Poor 5 2 - Terrible 6 ### 8/10 Good #### Verified traveller 6 Mar 2020 Liked: Staff & service, amenities Établissement au calme excentré de la médina (10 min en voiture) Personnel souriant Belle piscine Établissement décoré dans le style marocain digne du palais dont il porte le nom ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Christophe 30 Aug 2019 Liked: Room comfort Disliked: Staff & service #### Cadre grandiose, offre de services à revoir Magnifique hotel, chambre grandiose, cadre très très sympa ! Dommage que l'hotel semble un peu désert et que, malgré des personnels plus nombreux que les clients, les services ne soient pas à la hauteur (offre pauvre, délai d'attente, présence,...). Toute l'équipe est pourtant toujours très sympa et souriante ##### Christophe Stayed 6 nights in Aug 2019 ### 8/10 Good #### Verified traveller 17 Aug 2019 Liked: Staff & service, amenities, property conditions & facilities Personnel aux petits soins et gentils , soucieux de faire de ce séjour un séjour agréable, excursion personnalisée ##### Verified traveller Stayed 5 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller 27 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted . ##### Verified traveller Stayed 5 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 18 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities établissement magnifique mais service zéro rien à manger au petit déjeuner ni au dîner , on m a volé un sac avec mes produits solaires . ##### Verified traveller Stayed 4 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 13 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A éviter Avis sur Palais Clementina Avis en attente par mobile le palais ne correspond pas à la description et aux différents avis nous avons séjourné plusieurs nuits et franchement après plusieurs voyages à Marrakech cela ne correspond pas à un 4 étoiles. chambre sale ménage fait en 5 minutes et superficiellement sans vider les poubelles, nous sommes deux et on mets une seule serviette, moisissure sur les joints cuvette toilette cassée et sale au fond .literie très dur on a l'impression de dormir sur une planche. petit déjeuner médiocre pas de viennoiseries le premier jour arrivé à 9h30 et débarrassé à 10 h car plus rien à mettre le directeur n'a pas fait les courses .les autres jours le minimum pour le déjeuner pas de cereales, pas de yaourts par contre pain rassi. Piscine sale manque d'entretien carrelage cassé matelas trouée protection sale...et ils font sécher les serviettes sans les laver...Honteux. Musique forte à la piscine. Nous avons mangé un soir et le couscous était froid il sortait du frigo le personnel désabusé se balade, discute viens se servir au déjeuner sans se soucier des clients, parle fort. ne cherchez pas la salle de sport elle est invisible. Et quand on demande la direction il n'y a personne bref je ne le recommande pas du tout. et je n'ai pas l'habitude d'être sévère avec mes +100 contributions sur tripadvisor mais là il faut pas exagérer ##### Verified traveller Stayed 7 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 28 Mar 2019 Disliked: Cleanliness, amenities, property conditions & facilities It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller 25 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Cadre extérieur magnifique. Cet établissement est un mix entre hotel et Riad, c'est vraiment charmant. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Guests of Olivier Perbet 4 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort If you like quietness & Luxury - this is the play to stay in Kech ##### Guests of Olivier Perbet Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Tounsi, Laragne 11 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Joli palais Très charmant palais , idéal pour se reposer Le service doit être amélioré, serveur très gentil Attention j’ai trouvé un gros scorpion noir dans ma chambre qui étais au rez de chaussée , signalez au personnel qui a fais le nécessaire Bref je recommande, et je reviendrai ##### Tounsi Stayed 6 nights in Aug 2018 ### 10/10 Excellent #### ETOILE, lyon 4 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hotel très accueillant notre séjour en famille était très reposant et parfait ##### ETOILE Stayed 2 nights in Jul 2018 ### 6/10 Okay #### Verified traveller 27 Jul 2018 Liked: Cleanliness, staff & service, room comfort Bon accueil, personnel aux petits soins. Très beau jardin et surtout pas beaucoup de chambre donc impec ##### Verified traveller Stayed 2 nights in Jul 2018 ### 8/10 Good #### Verified traveller 6 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very quite et serein place nice place. Few service items to fix. Poor breakfast and poor food menu. ##### Verified traveller Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller 20 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, quiet, staff is friendly... The facilities are authentic. Would definitely stay there again ##### Verified traveller ### 2/10 Terrible #### Verified traveller 2 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aweful ! Don't trust the pics and reviews ! Absolutely terrible ! Were all previous reviewers blind ?? Ok the Riad looks good from outside but that's about it. Everything else is absolute disapointment from service to room cleaniness and comfort. We skipped the breakfast and canceled our next night. ##### Verified traveller ### 8/10 Good #### C.-A., Germersheim 29 Mar 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Sehr ruhig außerhalb von Marrakech Das Palais ist ein Palast und vermittelt ein Gefühl wie in 1001 Nacht - eine wunderschöne und sehr große Suite - ein wunderschöner Garten mit Pool - durch die geringe Anzahl der Zimmer ca. 5 hat man das Gefühl in einer privaten Villa zu sein - Preis / Leistung sehr gut - Irgendwie bleibt einem beim 1. Mal des Betretens des Palais die Luft weg - Klasse - Beim nächsten Mal in Marrakech werde ich wieder hier sein :-) ##### C.-A. ### 10/10 Excellent #### Rihad, Paris 28 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reposant et détente Très bon accueil ##### Rihad ### 6/10 Okay #### Verified traveller 10 Jan 2016 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No TV connection! Toilet flash was not work first one day and they refused to change my room!! I had big argument, later on they changed with smaller room. Most of the staff are very helpful. Hotel are very traditional building , outside pool was very dirty!! Spa was out of order!! First two nights there was no light outside the building! ! Overall hotel view are very nice like a castle!! But more maintaining will require. ##### Verified traveller ### 4/10 Poor #### sar, nrw 5 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eine absolute kstastrophe Schöne Lobby und Gärten! Aber die Zimmer und der Service sind eine Katastrophe!!! Die Böden würden nicht gewischt! Das WC-Spülung in unserem 1. Zimmer lief nonstop! Die Badewanne war total verkalkt. Nach Reklamation bekam wir ein anderes Zimmer. Nach einer Nacht, wurden mittags in unserer Abwesenheit die Fensterrahmen mit einem stark riechendem Öl gestrichen. Ein weitere Aufenthalt wurde in diesem Raum unmöglich! Wir mussten weiterziehen in eine Suite! Am nächsten Tag wurden wir wieder in einen anderen Raum einquartiert! Die Qualität lässt in allen Räumen zu wünschen übrig. Verschmutze Wände, miserable Badezimmer, fehlendes Klopapier und Handtücher sind nur ein paar Beispiele. ##### sar ### 10/10 Excellent #### onefredone, Shropshire england 4 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### peaceful oasis wonderful week before Christmas. Staff couldn't be more helpful, the hotel is unique and the weather perfect. Bring lots to read and just soak up the sunshine in this oasis of peace. Always negotiate the taxi fare before you get in (no meters), airport to the hotel around 200 mads. The hotel has a deal with a local company so fare to the Square and airport (90 minutes minimum hotel to departure lounge) is 100 mads. 140 mads to the £ at the airport, first bank we went to off the Square we got 144. For a light lunch in the Square try Snack Toubkal in the corner 30 mads for steak chips and a salad. If you fancy exploring turn right on the main road there are lots of cafes and quirky shops including a fossil shop and a patisserie. ##### onefredone ### 8/10 Good #### Mohamed, Bruxelles 24 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très non rapport qualité/prix presque parfait Très bel hôtel, très bon rapport qualité/prix, personnel très aimable, rien à dire pour le prix. Mais, il existe un mais, il y a une télévision dans la chambre mais connectée à rien!!! et le wifi est extrêmement faible. Heureusement le reste nous fait oublier cela ##### Mohamed ### 8/10 Good #### Verified traveller 4 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precioso palacio muy tranquilo y muy bonito Un poco lejos del centro pero para el q busca relax y tranquilidad ideal...muy bonito palacio preciosos jardines y piscina (aunque el agua demasiado fría) y muy buen servicio. Lo recomiendo sin duda. ##### Verified traveller ### 10/10 Excellent #### luca 3 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Was fantastic, beautiful, peaceful hotel. Good garden and pool, nice atmosphere very good quality/price ratio. ##### luca ### 4/10 Poor #### Verified traveller 22 Oct 2015 Disliked: Staff & service, room comfort bonjour, Pas d aide pour nous aidez à porter nos bagages, aucune visite proposer du site, ni aucune indication sur ce que propose le palais (spa,sport etc) , petit déjeuner limite et le 1er jours on nous sert un petit déjeuner pour 2 alors que nous étions 4, parlons du petit déjeuner, 1 kiri par personne,crêpe marocaine limite à 1/personne (mini crêpe) je demande au serveurs une 2 eme crêpes il me dit que c'est comptabiliser et me propose une crêpe bretonne, on es même parti le lendemain prendre notre petit déjeuner ailleurs. Le lendemain après le ménage ils mettent 2 serviettes ,je l'est signaler. Coupure électricité régulière (on nous dit que quand il pleut c'est comme sa),jaccuzi ne fonctionne pas et vieux. A partir du 3 eme jours des clientes très très bruyante son à côté de notre chambre (sorti boîte de nuit , sa hurle tard la nuit et rentre a 4h du matin avec éclat de rire,Talon etc) les enfants réveiller, je le signale à la réception et aucune action de leur part, à part le gérant qui est sympa mais qu'on voit peut le reste n'est pas assez pro. Encore un détaille jours de notre arriver, on demande la chambre et on nous signale que les client précédent partent a 15h ( nos sommes arriver à 12h) finalement les clients son parti plus tôt. Pour conclure je ne reviendrait plus jamais là-bas et le déconseille à mes amies ( je n'exagère rien, on était sur le point de partir dès le 2ème jours mais mon épouse me dit on a payer on va rester). ##### Verified traveller ### 2/10 Terrible #### Verified traveller 25 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel a éviter Le directeur de l'hôtel nous a annulé notre réservation sans nous prévenir. Le jour de l arriver Il nous dit on vous met dehors pour privatisé l hôtel pour un mariage. Réservation débité sur mon compte. 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