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Overview of Palais Clementina & Spa

Photo gallery

Featured image
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium bedding, memory foam beds, in-room safe, individually decorated

Palais Clementina & Spa

4 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCinema Megarama6 min drive
    Popular LocationLa Plage Rouge7 min drive
    Popular LocationNoria Golf Club13 min drive
    AirportMarrakech (RAK-Menara)25 min drive

Choose dates to view prices

  • Deluxe Double Room, 1 King Bed

    Room amenities

    • 592 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Apartment

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Single Futon
    More details
  • Comfort Suite

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite

    Room amenities

    • 968 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Single Sofa Bed
    More details

About this area

Marrakech

Located in Marrakech, Palais Clementina & Spa is in a rural area and near the boardwalk. Jemaa el-Fnaa and Bahia Palace are notable landmarks, and some of the area's popular attractions include Agdal Gardens and Oasiria Water Park. Menara Gardens and Le Jardin Secret are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Cinema Megarama - 6 min drive
  • La Plage Rouge - 7 min drive
  • Royal Club Equestrian Center - 11 min drive
  • Oasiria Water Park - 11 min drive
  • Noria Golf Club - 13 min drive

Getting around

  • Marrakech Central Station - 12 min drive
  • Marrakech (RAK-Menara) - 25 min drive

Restaurants

  • Le Clémentina — 1 min walk
  • Bo&Zin - 4 min drive
  • Les Jardins de la Medina - 9 min drive
  • Villa Makassar - 9 min drive
  • Cafe Clock - 10 min drive

About this property

Palais Clementina & Spa

4-star hotel with free valet parking and restaurant
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a snack bar/deli and coffee/tea in a common area. All 13 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Palais Clementina & Spa offers 13 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. 52-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: EUR 8 for adults and EUR 4 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

More

  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 52-inch LED TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from noon - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.2 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 8 for adults and EUR 4 for children (approximately)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision

Property is also known as

Palais Clementina Hotel Marrakech
Palais Clementina Hotel
Palais Clementina Marrakech
Palais Clementina
Palais Clementina & Spa Hotel
Palais Clementina & Spa Marrakech
Palais Clementina & Spa Hotel Marrakech

Frequently asked questions

Can I cancel my reservation for free at Palais Clementina & Spa and receive a full refund?
Yes, Palais Clementina & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Palais Clementina & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Palais Clementina & Spa have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.
Is Palais Clementina & Spa pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking at Palais Clementina & Spa?
Valet parking is free at this property.
What time is check-in at Palais Clementina & Spa?
Check-in is from noon - midnight. Late check-in is available during limited hours.
What time is check-out at Palais Clementina & Spa?
Checkout is at noon.
Does Palais Clementina & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palais Clementina & Spa located?
Situated near the airport, this hotel is 2.3 mi (3.7 km) from Avenue Mohamed VI and 2.7 mi (4.3 km) from Agdal Gardens. La Plage Rouge is 2.5 mi (3.9 km) away.
3.6
Good
Rating 5 - Excellent. 15 out of 47 reviews
5 - Excellent 32%
Rating 4 - Good. 14 out of 47 reviews
4 - Good 30%
Rating 3 - Okay. 7 out of 47 reviews
3 - Okay 15%
Rating 2 - Poor. 5 out of 47 reviews
2 - Poor 11%
Rating 1 - Terrible. 6 out of 47 reviews
1 - Terrible 13%

3.7/5

Cleanliness

3.7/5

Staff & service

2.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Room comfort
Stayed 5 nights in Aug 2019

1/5 Terrible

Travelled with family, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted .
Stayed 5 nights in Apr 2019

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower.
Stayed 3 nights in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quietness & Luxury - this is the play to stay in Kech
Stayed 2 nights in Oct 2018

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