Kenzi Menara Palace & Resort

Photo gallery for Kenzi Menara Palace & Resort

Primary image
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Terrace/patio

Overview of Kenzi Menara Palace & Resort

Kenzi Menara Palace & Resort

5.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000

Explore the area

  • Popular LocationAgdal Gardens15 min walk
  • Popular LocationCinema Megarama17 min walk
  • Popular LocationOasiria Water Park5 min drive
  • AirportMarrakech (RAK-Menara)10 min drive

Choose dates to view prices

About this area

Marrakech

Located in Agdal neighbourhood, Kenzi Menara Palace & Resort is connected to a shopping centre. Cinema Megarama and Moroccan Culinary Arts Museum are cultural highlights, and some of the area's attractions include Agdal Gardens and Oasiria Water Park. Travelling with kids? Consider Menara Gardens and Le Jardin Secret. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking.

What's nearby

  • Agdal Gardens - 15 min walk
  • Cinema Megarama - 17 min walk
  • Royal Palace - 4 min drive
  • Oasiria Water Park - 5 min drive
  • Saadian Tombs - 7 min drive

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 10 min drive

Restaurants

  • Amore italiano - 18 min walk
  • Les Jardins de la Medina - 3 min drive
  • La Table de la Kasbah - 3 min drive
  • Cafe Clock - 3 min drive
  • Buddha-Bar - 3 min drive

About this property

Kenzi Menara Palace & Resort

Luxury hotel connected to a shopping centre in Marrakech with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, spring water baths, dressing gowns and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L'Insense
  • L'Orientaliste
  • Saoussane

Things to do

  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Spring water bath
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.6 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 382 out of 914 reviews
5 - Excellent 42%
Rating 4 - Good. 348 out of 914 reviews
4 - Good 38%
Rating 3 - Okay. 107 out of 914 reviews
3 - Okay 12%
Rating 2 - Poor. 52 out of 914 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 914 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is in a good location in a new up and coming area of Marrakech. It is about 15 mins in a taxi or shuttle bus from the Medina square. It is built around a very large swimming pool and surrounded by delightful garden spaces. There was only one restaurant open when we were there (8 to 15/5) which was disappointing. The staff are generally friendly and speaking French is helpful. You do get the feeling that they are only just recovering from the Covid lockdown though with perhaps not all the staff that they would normally have. In addition, it is popular with large groups who are there on corporate ‘conferences’ who tend to have outdoor receptions in the evenings with live music. The hotel is also geared toward short-stay guests on all-inclusive packages. The swimming pool is quite magnificent but is totally ruined by the staff playing loud music throughout the day, There were times when my wife and I had to shout to hear each other on adjacent sunbeds. The staff seem to think they are running an all-day Ibiza club. It is totally unnecessary. Do NOT expect a relaxing time lying in the sun here unless you are under 25 years old and cannot live without loud rap and garage music all day long! The other thing to remember about Morocco is that smoking is permitted pretty much everywhere and it seems a lot of guests are smokers - by the pool, in the restaurants and anywhere in-between. A great property ruined by loud music around the pool and no smoke free areas.
Stayed 7 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms, lovely breakfast.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the world. Amazing staff, Animation Staff especially. Everybody was helpful and made our stay a wonderful one. I would like to thank the room cleaning ladies who were never tired of accommodating our toddler and his mess. I would also like to thank the restaurant staff who cooked amazing dishes. Thank you Kenzi !
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. They make sure you’re always happy.
Stayed 4 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Un bon acceuil, une chambre spacieuse, une très bonne prise en charge de l’animatrice du kids club. Après il y avait un seul restaurant ouvert, pas de snack… seul bémol.
Stayed 5 nights in Mar 2022