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Overview of Kenzi Menara Palace & Resort

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Featured image
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Terrace/patio

Kenzi Menara Palace & Resort

5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationAgdal Gardens15 min walk
    Popular LocationCinema Megarama17 min walk
    Popular LocationOasiria Water Park5 min drive
    AirportMarrakech (RAK-Menara)10 min drive

Choose dates to view prices

About this area

Marrakech

Located in Agdal neighbourhood, Kenzi Menara Palace & Resort is connected to a shopping centre. Avenue Mohamed VI and Jemaa el-Fnaa are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Agdal Gardens and Oasiria Water Park. Travelling with kids? Don't miss Le Jardin Secret and Menara Gardens. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking.
Popular Location

What's nearby

  • Agdal Gardens - 15 min walk
  • Cinema Megarama - 17 min walk
  • Saadian Tombs - 4 min drive
  • Royal Palace - 4 min drive
  • Oasiria Water Park - 5 min drive

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 10 min drive

Restaurants

  • Insense — 1 min walk
  • Saoussane — 1 min walk
  • Les Jardins de la Medina - 3 min drive
  • Cafe Clock - 3 min drive
  • Kasbah Cafe - 3 min drive

About this property

Kenzi Menara Palace & Resort

Luxury hotel connected to a shopping centre in Marrakech with 2 restaurants
2 restaurants, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 236 rooms boast spring water baths, and offer free WiFi and balconies. Sitting areas and 24-hour room service are standard, as are LCD TVs with satellite channels.
Kenzi Menara Palace & Resort offers 236 forms of accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.6 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A facilities fee includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 362 out of 872 reviews
5 - Excellent 42%
Rating 4 - Good. 340 out of 872 reviews
4 - Good 39%
Rating 3 - Okay. 100 out of 872 reviews
3 - Okay 11%
Rating 2 - Poor. 49 out of 872 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 872 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenzi Menara is a beautiful property, well-maintained with a gorgeous, gigantic (unheated) pool. My two children (11 and 8) and I arrived here after an awful two nights at the Iberostar Club Palmeraie. We were all relieved at the beauty, cleanliness and level of luxury and service at Kenzi. I feel like I can't give the most accurate review because during this time of COVID, things are obviously quite different—from the emptiness of the hotel to the spa being closed. That said, here are Pros and Cons: 1. The room we were initially given was lovely and spacious (55m2) with a garden view/patio. However, the shower overflowed—water everywhere—and the toilet flush button kept jamming. The heater also didn't work. 2. I was offered another room that night, but they were all quite similar and it was quite late so they said they would show me other rooms the next day. 3. Next day's room was lovely. On the second floor with a view of the pool and Atlas Mountains. I simply wonder why we weren't given this room to begin with as the hotel was nearly empty, but I suppose this is how hotels work! 4. The buffet was delicious, if repetitive by the end of the week. The breakfast buffet was the most chaotic with uncleared tables, no utensils or cups, glassware. No juice or water left if you arrived on the later end. 5. The bar and bartender by the pool are wonderful. Terrific mojitos and cappuccinos and very kind to me and my children. 6. The staff are all lovely, but
Stayed 6 nights in Dec 2020

4/5 Good

Stayed 7 nights in Dec 2020

4/5 Good

Stayed 3 nights in Oct 2020

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Well the guy at the front desk was really rude we were the only ones in front of him and he kept talking on the phone to one after another,his name is "Anas" and also when we were talking to him he wasn't easy to speak with,rude and unfriendly I really wish they must choose their people especially those at the front desk they give the wrong idea about the hotel
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kenzi
Un très bon moment en famille
Stayed 1 night in Oct 2020