Jnane Tamsna

Photo gallery for Jnane Tamsna

Featured image
5 outdoor pools
5 outdoor pools
5 outdoor pools
Terrace/patio

Overview of Jnane Tamsna

Jnane Tamsna

3.5 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
Route Douar Abiad, La Palmeraie, Marrakech, 40000

Explore the area

  • Popular LocationMusée Aman pour la Civilsation de l'Eau au Maroc7 min drive
  • Popular LocationBab Debbagh7 min drive
  • Popular LocationMuseum Palmeraie8 min drive
  • AirportMarrakech (RAK-Menara)15 min drive

Choose dates to view prices

About this area

Marrakech

Jnane Tamsna is located in Marrakech. The area's natural beauty can be seen at Majorelle Gardens and Cyber Parc, while The Orientalist Museum of Marrakech and Musée Aman pour la Civilsation de l'Eau au Maroc are cultural highlights. Le Jardin Secret and Agdal Gardens are also worth visiting.

What's nearby

  • Musée Aman pour la Civilsation de l'Eau au Maroc - 7 min drive
  • Bab Debbagh - 7 min drive
  • Museum Palmeraie - 8 min drive
  • Zaouia El Abassia - 9 min drive
  • Marjane Hypermarket - 10 min drive

Getting around

  • Marrakech Central Station - 9 min drive
  • Marrakech (RAK-Menara) - 15 min drive

Restaurants

  • Restaurant Palais Soleiman - 7 min drive
  • Dar Tazi - 7 min drive
  • Le Blokk - 7 min drive
  • I Limoni - 8 min drive
  • Le Foundouk - 8 min drive

About this property

Jnane Tamsna

3.5-star Marrakech hotel in Palmeraie with 5 outdoor swimming pools
This hotel features 5 outdoor pools, a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/café and an outdoor tennis court are on-site. All 24 soundproofed rooms feature free WiFi and room service. Guests will also find premium bedding, free bottled water and in-room massages.
Jnane Tamsna offers 24 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
5 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body treatments and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 8 AM–11 AM
  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 bar
  • Room service available

Things to do

  • 5 outdoor pools
  • Bike rentals
  • Hiking/biking trails
  • Outdoor tennis court
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 750 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Zzterm Jnane Tamsna
Zzterm Jnane Tamsna Hotel
Zzterm Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 12 out of 18 reviews
5 - Excellent 67%
Rating 4 - Good. 3 out of 18 reviews
4 - Good 17%
Rating 3 - Okay. 2 out of 18 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Jnane Tamsna disappointed; moreso because it had come highly recommended by a friend. We booked for three nights to celebrate a 40th birthday. I had contacted the reservations and events coordinator a month prior to travelling to book activities offered through the hotel: a bicycle tour and a sidecar tour. On arrival it appeared that neither had been booked or organised. The time requested for the sidecar tour was not available. Moreover, prices quoted in the correspondence had risen significantly (an increase of 500MAD/50 euros in the case of the sidecar tour). The price of the bicycle tour, and taxi transfers also seemed to have increased in price since booking. Raising these issues with the owner and manager, and arranging alternative plans, resulted in unnecessary stress and uncertainty that marred a significant proportion of a short trip. As it was low-season we were offered a room upgrade on arrival. We were reminded of this upgrade, and a bottle of wine provided with dinner, a number of times. These reminders negated both the attempt at an apology, and the goodwill. Ultimately, I would have much preferred to enjoy the activities booked, and less vexation, than a room upgrade and a bottle of wine.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to this idyllic oasis. The surroundings, facilities and staff are amazing - thoroughly fabulous all round - thankyou Samira and all the lovely staff
Stayed 3 nights in Nov 2019

3/5 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A place that tries but doesn’t try hard enough. We were generally disappointed with jnane tamsna. We have been to Marrakesh before and for similar prices stayed in better riads or hotels. Overall this place is way too remote and far and doesn’t live up to the expectation of a luxury boutique hotel. The quality of the premises and rooms is inconsistent (the main block rooms are tired when compared to the garden rooms, which are newer and prettier), it generally lacks in upkeep and it’s overall wanting in attention to detail (cracks in the walls, poor painting of rooms, dry old wood furniture and doors in bad need of treatment). The overall impression you get on arrival, and that stays with you till the end of the visit, is one of a shabby and worn out guesthouse. We lacked water twice over 4 days and hot water took ages to flow. Among the positives are the three pools which are generally pretty, pleasant and well kept. My only pet peeve is that they open them to external visitors that come for lunch or a massage. As a result, one day the pool was completely overcrowded. When we used a second, apparently private one we were told off in an abrupt way. The gardens are a mixed bag, featuring a host of plants but generally arid. The food at the restaurant is healthy but generally not up to hotel standard. Staff are friendly but it took 15-20 mins to get a drink if you were lucky enough to ind any of the elusive staff . Overall not up to what it portrays to be
Stayed 3 nights in Sep 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to visit the business of the city and reside in peacefulness. The gardens and decor are very relaxing and beautiful. The staff is very accommodating and can find any services you want. The the set menu is delicious and freshly grown on property
Stayed 4 nights in Sep 2019

3/5 Okay

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019