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Reviews of Adam Park Hotel & Spa Marrakech

5 out of 5
Adam Park Hotel & Spa Marrakech
7th Avenue Art, Agdal Tourist Area, Marrakech

Reviews

7.6

Good

Rating 10 - Excellent. 176 out of 559 reviews" "
Rating 8 - Good. 193 out of 559 reviews" "
Rating 6 - Okay. 100 out of 559 reviews" "
Rating 4 - Poor. 46 out of 559 reviews" "
Rating 2 - Terrible. 44 out of 559 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here 2 weeks after the Massive earthquake had hit and caused a lttile damage to the property. There was constant Repair work happening the whole time we were there so constant noise from the Machines and the Workmen there. But the staff were very nice. Very helpful, very friendly and considering what they had to go through 2 weeks previous I can't complain too much about the noise and repair works. Breakfast was very good buffet style with a lot of choice. Nice pool area to sit by during the day and in the evening. there was also a Large shopping Mall about 10 min from the hotel and a cinema. It's about a 10 min taxi ride from the old medina.The area looks to be undergoing considerable development.I imange in about 3 years time with more shops and things to do having been added here this could be one of the best areas to stay in and it is very close to the Main aiport. only took 15 mins to get to the airport from here.
Stayed 1 night in Sep 2023

10/10 Excellent

Ajmal

Stayed 3 nights in Jun 2023

6/10 Okay

Ian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hate to say it - but very underwhelmed!
I don’t know how this place is a 5 star hotel. Apart from the staff (who were pleasant) it’s really nothing special. The biggest problem by far, is the food. Everywhere in Morocco the food was fantastic. This place boasts 4 dining areas and one is under construction, the second is a pool bar, the 3rd is a Smokey ‘jazz’ bar - with no tables for dining and the last wasn’t even open. So I had to order room service which was pretty lousy - felt like cruise ship room service. I hate to be negative - I rarely leave negative reviews - but this place was super disappointing! P.S - get your own taxi. Their airport shuttle is way too expensive for such a short ride
Stayed 1 night in Jun 2023

10/10 Excellent

Nadia, Celebration

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome. They were friendly warm and helpful. It was the best customer service ever, place was clean and well maintained. Thank you Adam park stuff for the enjoyable experience.
Stayed 5 nights in Jun 2023

8/10 Good

Nicholas

Stayed 3 nights in Jan 2023

8/10 Good

Catherine

Stayed 5 nights in Jan 2023

8/10 Good

Carhleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

COURTLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location to use as your point of settling. from here you can access all the best of Marrakech

10/10 Excellent

Samori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2022

10/10 Excellent

Samori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2022

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

ASADUL

Travelled with family
Liked: Property conditions & facilities
Center location.
Stayed 3 nights in Jun 2022

8/10 Good

Bola

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent reception staff, very helpful. prompt quick service. The quality of food is average could be improved!, very nice pool area
Stayed 7 nights in Jun 2022

10/10 Excellent

Achraf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff was very professional. We love the swimming pool, the rooms (they offered us a suite while we booked a room). A hotel where I would stay again and again and again !
Stayed 1 night in Jun 2022

2/10 Terrible

Yaniv

Stayed 5 nights in Mar 2022

10/10 Excellent

shadya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Welcoming tee party
Stayed 1 night in Oct 2021

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Hotel
The hotel is very clean and tidy and staff customer service is great. My kids absolutely loved the huge swimming pool. Very close to the Al-Mazar mall where you can find everything you need.
Stayed 7 nights in Aug 2021

2/10 Terrible

Alladin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adam hotel Marrakech
The front desk employees were very rude, I have asked for the manager, he didn’t even bother to come out, he didn’t show up until I started getting loud, he threatened me to call the police, what kind of a manager threatens his client to call the police, instead of deescalating the situation, he actually did the opposite. The police showed up and forced them to check us in, what ever you do, avoid this hotel, it doesn’t even deserve one star
Stayed 2 nights in Jul 2021

10/10 Excellent

Mounir

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would definitely come back excellent spa
Stayed 1 night in Jul 2021

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay in this property, stuff re so rude except the barman in the pool his name is Mohamed he was so nice , there was an incident that happened to me and made me very upset, I was at the pool and saw one of the waitresses was carrying nice plate of fruit for one of European guest that was sunbathing next to me , and I asked him to bring me one like it , he said it’s ok , than later he brought me very small one , and I asked him why he didn’t bring me one like the European guest next me , he said I’m sorry but those kind of fruit plates are only for special ppl, I got so upset and I asked for the manger. But the manager never came and the kitchen chef came instead , he was nice and he tried to calm me down and he offered me another plate like it for free . let me make the story short if you look like European you will get special treatment. But if you look like Moroccan or dark skin you will be discriminated and won’t feel welcomed,
Stayed 1 night in Jun 2021

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Nidal

Travelled with family
The hotel didn’t have my reservation and made me wait for a long time and I had to pay again
Stayed 1 night in Jan 2021

2/10 Terrible

Gadeer

Travelled with partner
Disliked: Cleanliness, staff & service
Horrible staff. Extremely rude!! Breakfast was only bread. The heat did not work. We checked out a day early because of how rude the staff was!!!!!
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing welcome to Marrakech. All rooms have balconies out to a rose garden or the huge pool l. Staff are very polite and always have a smile. Exceptional service.
Stayed 1 night in Mar 2020

8/10 Good

AFI

Liked: Staff & service, property conditions & facilities, room comfort
The second day, they don't pass to clean our room and they don't give us soap and towels... We see the cleaner and she tell us that she have to pass but she didn't...
Stayed 2 nights in Feb 2020

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Dr Wilson

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
I will not use this hotel again!
Not so good experience. I didn't feel welcomed as such, it was all about the money for the reception staff. No hot water kettle in the family rooms. You only get complimentary bottles of water x3 (50cl) when you arrive, you dont get a replacement, children were bored.
Stayed 15 nights in Dec 2019

10/10 Excellent

Abrar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and stay Clean and had a pleasant time.
Stayed 5 nights in Dec 2019

8/10 Good

Salim

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
They call it a 5 star, but it is definitely a 3.5 star. Rusted bath tubs, no curtain for showers, no coffee maker in the room. Poor amenities.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The hotel and it's grounds are in very good condition except for the showers that are not free flowing you are left standing in a pool of water. We had to change to a room with a shower in the bathtub. Also you would expect that such a hotel with have more English speaking staff it was a real struggle to be understood even with regards to basic things. But overall it was a nice stay
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
the food was good and the room was correct. in general, a nice hotel to stay during the summer.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Lovely atmosphere with friendly staff. Rooms are of good size and pool is excellent
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but breakfast was not all that, there needs to be more variety of hot meals. There was only few hot breakfast meal and the rest was just fruits, pastries and bread.
Stayed 5 nights in Aug 2019

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, friendly
It was really nice the only thing I would change is the fact that they say you can't bring any food or drink in the hotel as there room service menu is very limited
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would check with them next time excellent service the stuff was great.
Stayed 3 nights in Aug 2019

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool!
Loved this hotel. We have two children and they enjoyed the pool which included a DJ so it was nice and lively. Decor was nice. Room was clean. It was a comfortable stay.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a brake down fridge with a bad smell in it, lights that did not work. This picture are of when the hotel was open back in whenever... not the Reality NOW!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was perfect and the staff was correct
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service
Very clean the room was very comfortable and the swimming pool was very pleasant and the staff we’re super
Stayed 3 nights in Jul 2019