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"Nice clean and safe surroundings"

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."

"Room upgrade very good "

"Fab check in staff . Good for cyclists. "

"We were given a room that having viewed others friends rooms was the worst, we had a very small room that was cold and asked for a heater and a view of a roof that was very dilapidated, not sure if we got the worse room because booked through Expedia also we had stuff left in the room from the previous guest"

"It was an excellent stay. Gemma at the front desk was so bubbly and sweet. Very friendly and got our trip off to a great start. Room was spacious and clean, Food at the restaurant was great. Time between starter, main, pudding was perfect. Quality of food was great. Drinks were also great. I forget the name of the gentleman who was our server but he was delightful. Making lighthearted jokes and just being very helpful. We had a great stay"

"Randomly got signed up for Hilton membership without actually signing up for it."

"Staff were very helpful. There are some renovations ongoing at the moment. I was initially given a room that was still being renovated, so walked into a room with dust sheets on the floor and missing furniture. Staff were very apologetic and gave me 2 complimentary drinks at the bar while they prepared another room. Breakfast was amazing, really good quality and delicious"

"Pros: parking and good central location. Well priced. Cons: tired and dated rooms. Too warm despite turning the thermostat right down. Helped by opening window but loud road noise so not ideal. No bottled water in the room. Got phoned by reception at 7.15 am to come to our room to access the safe and retrieve the passports of previous guests! Not the wake up call I wanted on what was supposed to be a relaxing weekend. Staff member was lovely and very apologetic and offered us free breakfast. nice gesture but not one that was of any use to us. Check out the following day - no questions asked about our stay - I had to ask who I could give feedback to. Just not very interested and no other compensation or gesture for poor stay offered. Won't be back!"