Located close to Greenbelt Shopping Mall and Ayala Center, Serena's Suite Makati Ave provides a corner/local shop, a gym and a business centre. Guests can connect to free in-room WiFi.
Located in Makati Downtown, a neighbourhood in Makati, Serena's Suite Makati Ave is in a shopping district. The area's natural beauty can be seen at Baywalk and Rizal Park, while BGC Arts Center and Manila Ocean Park are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Smart Araneta Coliseum. Visit our Makati travel guide
Located close to Greenbelt Shopping Mall and BGC Arts Center, Serena's Suite Makati Ave provides a corner/local shop, a gym and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sunloungers
Luggage storage, smoke-free property and a lift
Room features
All guest rooms at Serena's Suite Makati Ave offer perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
Down duvets and rollaway/extra beds (surcharge)
Bathrooms with showers and free toiletries
LED TVs with digital channels
Kitchens, fridges and microwaves
Property amenities
Pool/Spa
2 outdoor pools
Pool loungers
Internet
Available in the condo: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children's pool
Kitchen
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Down comforter
Pillow menu
Rollaway/extra bed: PHP 700 per night
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
LED TV with digital channels
Work spaces
Business centre
Conference space
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Blackout drapes
Free bottled water
Grocery/convenience store
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Location highlights
In a shopping district
In the city centre
Things to do
Children's pool
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for PHP 700 per night.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: PHP 3000 per accommodation, per stay
Cash Breakage deposit: PHP 3000 per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: PHP 700 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7:30 AM to 10 PM
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Serena's Suite Makati Ave have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:30 AM to 10 PM.
Is Serena's Suite Makati Ave pet-friendly?
No, pets are not allowed at this property.
How much is parking at Serena's Suite Makati Ave?
This property doesn't offer parking.
What time is check-in at Serena's Suite Makati Ave?
Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Serena's Suite Makati Ave?
Checkout is at noon.
Where is Serena's Suite Makati Ave located?
Located in Makati Downtown, this condo building is within 1 mi (2 km) of Ayala Center and Greenbelt Shopping Mall. BGC Arts Center and Baywalk are also within 6 mi (10 km). Buendia Station is 22 minutes by foot and Guadalupe Station is 27 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Serena's Suite Makati Ave Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Firstly you are not booking a hotel, you are booking a room in a hotel with an owner of the unit being managed by another company within the hotel. You sit amongst 2 other hotel or condos in the area that share the common areas. Checking in, you are greeted with the representative of the owner to register and collect the deposit of 3000Pesos which is refundable to you. Do not expect to have daily maid service or anyone to be there to quickly answer your needs as they are only available from 9am to 5pm. Upon checking in my water was off...there was no hot water for the shower and the water for the bathroom sink was scaldering hot. I had to call them twice to get them in the position that was useable. There is a WASHER in the unit, though I was told it was a dryer also...it wasn't. It is convenient as the location is close to practically everything you will need. Century Mall has lots of location to eat, a 711 is right next to the property, there is a SM Marketplace right next to the property so lots of things in the area which you can easily pick based on your needs. All in all for the price it was GREAT....would I stay there again...there are a lot more options you will find that will have normal hotel services as this will not give you that. You also have to pay for maid service if you need at 300P per day which isn't much but when you need them they will be there when you need them.
We had a pleasant stay at this hotel. The room was big enough and clean. Kitchen is equipped with microwave, kettle and some plates and cutlery.
The staff was really friendly and helpful. Location is perfect, close to a supermarket and shopping. You can also find a lot of bars in the area.
I’ve stayed at several hotels in Makati and this is for sure the best!
Amanda
Stayed 6 nights in Mar 2019
Verified
8/10 Good
Verified traveller
13 Mar 2019
Liked: Amenities
Everything is accessible. Courteous staff.room needs some updating.
Place is typical one bedroom unit, very clean and location is good with plenty if restaurants around it and entertainment. Thenshoes a hot stove which never came (even when reminded, cuz it is being cleaned supposedly) which kind of made me feel a little bit miffed cuz i i wanted to make breakfast in the morning instead of eating out! Everything else was there for the kitchen use except for the hot stove!’otherwise, all is good!
Everything is awful in this place. We were asked to pay an extra 400.00 pesos a nite.NO WIFI at all.
Will not come back or recommend this place to anyone.