Title: Siglo Suites @ The Azure Urban Resort Residences Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Siglo Suites @ The Azure Urban Resort Residences Family fun on the beach, with 2 outdoor pools, near SM City Bicutan ![2 outdoor pools](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/3b5f0963.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 Bedroom Beach View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/ac559b99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/d988ddb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom Beach View | Private kitchenette | Full-sized fridge, microwave, stovetop, rice cooker](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/b6f62d75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Bedroom City View | Private kitchenette | Full-sized fridge, microwave, stovetop, rice cooker](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/2097e46d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Siglo Suites @ The Azure Urban Resort Residences offers a family retreat with two outdoor pools, a waterslide, and a children's pool. Travelers appreciate the airport shuttle and dry cleaning/laundry options. Parents value the kid-friendly environment. 6.6 ## Popular amenities - Bar - Kitchen - Pool - Parking available - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15422349&PinnedHotelID=15422349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 Bedroom City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/5be875a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom City View ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 20 bedrooms Private bathroom - 323 sq ft - 20 bedrooms - City view - Sleeps 4 - 1 Double Bed ![1 Bedroom Beach View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/ac559b99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Beach View ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 20 bedrooms Private bathroom - 323 sq ft - 20 bedrooms - Beach view - Sleeps 4 - 1 Double Bed ![2 Bedroom City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/62dc632a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom City View ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 20 bedrooms Private bathroom - 538 sq ft - 20 bedrooms - City view - Sleeps 6 - 1 Double Bed and 1 Single Bed ![2 Bedroom Beach View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/6bee71d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Beach View ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 20 bedrooms Private bathroom - 538 sq ft - 20 bedrooms - Beach view - Sleeps 6 - 1 Double Bed and 1 Single Bed ![Room, 3 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/16000000/15430000/15422400/15422349/579d2df1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 3 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Separate bedroom Private bathroom - 1 bedroom - Beach view - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-SIGLO-SUITES-The-Azure-Urban-Resort-Residences.h15422349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-SIGLO-SUITES-The-Azure-Urban-Resort-Residences.h15422349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.47482%2C121.04501&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Cv55b2O7Qi4gLsxVKVN0_2aA9Qk=) Km 16 West Service Road, Marcelo Ave, Metro M 1700, Parañaque, National Capital Region, 1702 #### What's nearby - SM City Bicutan - 14 min walk - 0.8 miles - SM City BF Parañaque - 3 min drive - 2.7 miles - Tanah Mayan Art Museum - 4 min drive - 1.6 miles - Sak Tunich Art Gallery - 4 min drive - 1.6 miles - Pitot Cave - 4 min drive - 1.4 miles #### Getting around - Magallanes Station - 9 min drive - Manila Bicutan Station - 20 min walk - Manila (MNL-Ninoy Aquino Intl.) - 29 min drive #### Restaurants - ‪Jollibee - ‬3 min drive - ‪El Pollo Loco - ‬12 min walk - ‪The Paris Beach Club - ‬15 min walk - ‪KFC - ‬2 min drive - ‪Paris Beach Club Al Fresco Dining - ‬13 min walk ## About this property ### Siglo Suites @ The Azure Urban Resort Residences Family-friendly hotel near SM City Bicutan Located close to Venice Grand Canal Mall and Fort Bonifacio, Siglo Suites @ The Azure Urban Resort Residences provides an airport shuttle, a beach bar and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a children's club. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with a waterslide - A front desk safe, a 24-hour front desk and concierge services - A lift Room features All 128 individually furnished rooms include thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with showers - Flat-screen TVs with cable channels - Kitchenettes, full-sized fridge/freezers and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/39000000/38690000/38687700/38687694/9250e85f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condoluxe Pioneer Woodlands Barangka Ilaya - Pool - Kitchen - Free WiFi - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=38687694&PinnedHotelID=38687694&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/21000000/20390000/20381400/20381331/525384fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azure Urban Resort Residences Parañaque - Pool - Kitchen - Free WiFi - Air conditioning 5.0 30 reviews £46 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=20381331&PinnedHotelID=20381331&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35580400/35580389/0e3f80c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Micarosa Hotel and Residences Malate - Free WiFi - Air conditioning 8.4 Very good 82 reviews £15 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-27&selected=35580389&PinnedHotelID=35580389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3620000/3616900/3616826/ef4b2c67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Nicarosa Hotel Malate - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.8 157 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3616826&PinnedHotelID=3616826&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Airport shuttle available - Limited on-site parking ### Food and drink - A beach bar ### Things to do - 2 outdoor pools - Children's club - Children's pool - Waterslide ### Family friendly - 2 outdoor pools - Children's club - Children's pool - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Living room - Waterslide ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - On the beach ### Spa - Spa open daily ### Accessibility - Lift ### More - 25 floors - 6 buildings - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Free bottled water - Full-sized refrigerator/freezer - Hob - Kitchenette - Microwave - Rice cooker ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Living room - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The check-in location differs from the property location; go to: \[Siglo Suites Lobby in front of Posetano Tower\] Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday: - Outdoor pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property caters to LGBTQ+ guests This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as SIGLO SUITES @ Azure Urban Resort Residences Makati SIGLO SUITES @ Azure Urban Resort Residences SIGLO SUITES @ Azure Urban Residences Makati SIGLO SUITES @ Azure Urban Residences Siglo Suites at The Azure Urban Resort SIGLO SUITES Azure Urban Resort SIGLO SUITES @ Azure Urban Resort Residences Parañaque SIGLO SUITES @ Azure Urban Resort Residences SIGLO SUITES @ Azure Urban Residences Aparthotel SIGLO SUITES @ The Azure Urban Resort Residences SIGLO SUITES @ The Azure Urban Resort Residences Parañaque Siglo Suites at The Azure Urban Resort SIGLO SUITES Azure Urban Resort SIGLO SUITES @ Azure Urban Residences Parañaque Siglo Suites Azure Urban Siglo Suites at The Azure Urban Resort Residences Siglo Suites @ The Azure Urban Resort Residences Hotel Siglo Suites @ The Azure Urban Resort Residences Parañaque Siglo Suites @ The Azure Urban Resort Residences Hotel Parañaque ## Frequently asked questions ### Does Siglo Suites @ The Azure Urban Resort Residences have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Siglo Suites @ The Azure Urban Resort Residences pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Siglo Suites @ The Azure Urban Resort Residences? > Limited spots are available. ### What time is check-in at Siglo Suites @ The Azure Urban Resort Residences? > Check-in start time: 2:00 PM; check-in end time: 8:00 PM. ### What time is check-out at Siglo Suites @ The Azure Urban Resort Residences? > Checkout is at 11:00 AM. ### Where is Siglo Suites @ The Azure Urban Resort Residences located? > This Parañaque hotel is on the beach, 1.1 mi (1.7 km) from SM City Bicutan, and within 6 mi (10 km) of Fort Bonifacio and Venice Grand Canal Mall. SM Mall of Asia and Rizal Park are also within 12 mi (20 km). Manila Bicutan Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Siglo Suites @ The Azure Urban Resort Residences Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.2 Location ### 6.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 11 8 - Good 19 6 - Okay 6 4 - Poor 7 2 - Terrible 10 ### 2/10 Terrible #### Kenneth 13 Sept 2016 Liked: Cleanliness, room comfort Disliked: Staff & service PATHETIC!!!!!! ##### Kenneth ### 10/10 Excellent #### Verified traveller 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort wonderful experience definitely comming back! ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Roel 5 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### check-in info not correct Restaurants with terrasses were you can eat in the evening are located along the main road and thus very noisy. The lounge should be open also in the evening; perhaps the mentioned restaurants can deliver there. There's no shortcut to the SM mall and walk path is not covered, and in places narrow and in bad shape. Check-in and check-out was not fluent. More important the information given by hotels.com was totally wrong. You should delete the paragraph on Maldives; check-in/out was in SIGLO office. We lost a lot of time due to that error. ##### Roel Stayed 1 night in Dec 2019 ### 4/10 Poor #### Charles 25 Nov 2019 Disliked: Property conditions & facilities, room comfort #### A disappointing experience. No kettle. Very basic cooking facilities. No washing up liquid or washing up cloth or sponge. Only one bedside table and lamp. Very poor WiFi. Flooring cracking up. Personal soap disappeared from bathroom. A disappointing experience. ##### Charles Stayed 3 nights in Nov 2019 ### 4/10 Poor #### Michael 9 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Thumbs down for nice hotel in poor location! The pools and grounds are well kept and amazing, the staff is great, rooms comfortable; Downside: The amazing and beautiful place is surrounded by noisy traffic everywhere when sitting on balcony, air quality very poor, you will awake at 4:00 am every morning as the airport changes its depature route flying right over hotel, and the sound of planes overhead are too noisy to get good sleep early in the morning. Great value for the money if you can endure all as I have explained, but I will jot stay there again as it grreatly affected my sleep and peace of mind. ##### Michael Stayed 3 nights in Sep 2019 ### 8/10 Good #### RedTravelPlaces, Toronto,ON.CA 2 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing amenities like huge swimming pool with waves and white sand beaches, spa , gym and resto/cafeteria. ##### RedTravelPlaces Stayed 2 nights in Sep 2019 ### 8/10 Good #### Young Man 27 Sept 2019 #### Wrong day of 1 night stay It has artificial beach designed by Paris Hilton, but during my stay it was closed for maintenance. I got no information about it - one of purpose to book there got ruined. Sometimes hotels.com does not give enough information for user. Even if it is hotel's fault, the customer books and pays not to the hotel, but to hotels.com. If not after-serviced, the customers will move to agoda, booking.com, tripadvisor. ##### Young Man Stayed 1 night in Sep 2019 ### 8/10 Good #### Van, Cebu City 9 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Nice rooms but checking in and out is a bit of hassle due to the odd location of their front office. I did not get any WiFi. No instruction on how to connect to any WiFi. Good thing is that Globe and Smart LTE signal is strong inside your room. ##### Van Stayed 2 nights in Sep 2019 ### 8/10 Good #### maria 14 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort It was a positive experience all around, however I did have some locations where Azure could improve upon. Firstly, the air conditioner in the bedroom(s) takes very long to get the area even remotely cold. I’d prefer for the air conditioner to be a little quicker to make the room(s) cold; we are in the Philippines where it’s hot! Furthermore, the shower door was proven difficult to open, and it even disconnected with the slider. I think a quicker sliding door that is strongly connected with the slider could improve the bathroom experience. Even with these minor complaints I have, I believe Azure is a great resort. ##### maria Stayed 3 nights in Jul 2019 ### 8/10 Good #### Jacqueline 13 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort Enjoyed our stay just some few hiccups. Heater not working. Slow internet. Parking not organized. ##### Jacqueline Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 8 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The proximity of the property to major city hubs is really convenient although the traffic as usual is terrible, good location. The property we live in is good but not excellent, I think they could have done more decorating the property to make it more luxurious, but overall it is recommended especially the amenities. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Mijong 26 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗하고 친절한 좋은 숙소! 레지던트 형태의 아파트여서 조리가능하지만 저희는 과일만 사서 먹었어요. 수영장 훌륭하지만 사용횟수에 제한이 있었구요, 체크인/아웃하는 사무실이 단지내에 독립되어 있어서 헤맸어요~ㅎㅎ 깨끗해서 우리가족도 깨끗하게 사용했습니다~ 참! 저렴하지만 주차요금 받더라구요~ 좋은 숙소다 에 한표!!! ##### Mijong Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 18 Feb 2019 Liked: Cleanliness Location is good and accessible area. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 28 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities The room, wave pool & the beach bar was excellent, it’s pityy the guest can’t use the lap pool & the gym ##### Verified traveller Stayed 3 nights in Jan 2019 ### 2/10 Terrible #### Phil Erickson 5 Jan 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort Not worth of your money. ##### Phil Erickson Stayed 1 night in Jan 2019 ### 6/10 Okay #### Ju 19 Nov 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### 공항 비행기 시간 30분 전 여행은 즐거웠으나마지막날 체크아웃중에 택시를 부탁했는데 교통체증 으로 택시가늦는다는 이유로 고객이 알아서 공항까지 가라고하니 어이가없었음,1시간30분을 호텔에서 택시 기다리다가 방법은없고 밖으로나가 택시잡으려고 30분 기다리고,다행이 경비아저씨의도움으로 비행기시간 30분전에도착 정신없이 체크인하고 ,,호텔에 택시서비스는 정말 말로는 다 못합니다 ##### Ju Stayed 4 nights in Nov 2018 ### 10/10 Excellent #### Ray, Seoul 19 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 접근용이성이 떨어지나 전반적으로 시설은 깨끗함 부대이용이설이 매우 만족스러움 페소만 취급함으로 환전해서 들어올 필요있음 수영장 시설이 아주 괜찮음 ##### Ray Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Verified traveller 13 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room that we stayed in was nice, the tv was compacted with movies and entertainment, the balcony view was amazing, the pools there were fun for the family. ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Verified traveller 7 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I’ll never ever going back to that place. ##### Verified traveller Stayed 1 night in Jul 2018 ### 10/10 Excellent #### dongsik 15 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice..host Really good... ##### dongsik Stayed 1 night in Jun 2018 ### 8/10 Good #### Margy Margarita 17 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice good ##### Margy Margarita Stayed 2 nights in May 2018 ### 2/10 Terrible #### Verified traveller 15 May 2018 Liked: Cleanliness Disliked: Staff & service, room comfort so bad starting from the information to the last person we talk. ##### Verified traveller Stayed 1 night in May 2018 ### 8/10 Good #### James, California 22 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice view of swimming pool...security and beach bar staff treat us real nice..lots of friendly people from other countries including us military from all over the world ##### James Stayed 17 nights in Mar 2018 ### 6/10 Okay #### Verified traveller 17 Mar 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service 部屋は過ごしやすいが移動が困難。 広すぎてなかなかたどり着けない。 もう少しわかりやすく案内してくれる人がいるとありがたい。 ##### Verified traveller Stayed 1 night in Mar 2018 ### 2/10 Terrible #### Verified traveller 28 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad customer service \* UNPLEASANT STAY,; NO GOOD , VERY POOR CUSTOMER SERVICE ; STRESSFULL DUE TO NONE - ZERO ACTION OF CONCERNS THAT CUSTOMERS HAD; A LONG WAIT JUST TO CHECK IN AND CHECK OUT; NO CONSISTENCY FOR INFORMATION SHOULD PROVIDE TO CUSTOMERS; 1. Made reservations and was confirmed, however when we get there to check in there’s no rooms ready. 2. Need to wait long time just to check in. It’s unacceptable after the long and tiring flight. 3. Got into the room and amenities was incomplete. 4. The housekeeping and siglo front desk clerk said they will provide it right away but got it after follow up calls and after 2 days of stay. That’s ridiculous !! 5. Siglo Front desk do not answer phone calls ... need to go to different building just to speak with front desk clerk of Siglo because they don’t answer the phone calls. That’s unbelievable!! And so inconvenient for the customers. 6. Stayed for 8 days ... 4 out of 8 days there’s no hot water... Informed the siglo front desk but there’s no actions been made. I asked for compensation but they said they have to process it through Expedia as I made reservation through Expedia. I need to know the process for this compensation fee. I want my money back as it was very unpleasant stay. 7. Ants all over the places ... what I can’t deal was ants is in the toilet tissue... I formed the front desk clerk of siglo but there’s no actions been made. 8. 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