Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Canvey,england


Posted 25-Oct-2016
Would definetly stay again very helpful staff excellent facilities and spotlessly clean.Small issue with heated towel rail which wasn't working we did report but wasn't fixed we were only there a few days so wasn't a major issue but hence why I didn't score 5 all round.
4out of 5
by A verified traveller from Leicester

Well equipped hotel near to beach.

Posted 22-Oct-2016
Cons: Not having to pay a euro to use the pool! A little annoying.
Myself and my girlfriend really enjoyed our stay here. A very well equipped hotel with a nice atmosphere. Excellent if you are of a sporty persuasion.. A laned off 25 metre pool , a pretty good gym and road bikes to hire. We weren't organised enough to book our bikes (our fault) so we had to use one of the many bike hire places in town. This wasn't a problem as we could store the bikes in the hotel bike area which has pumps, spanners, locks and even a washing machine for manky kit!. There was no time to be back in the evening as well which was good. All in all I felt the hotel catered for our needs well. Nothing was too much trouble. Our flight back was late but we were able to keep our bags in storage, use the pool and spa...it was never a problem. The location of the hotel is good. A 3 minute stroll to the beach and a nice 5 minute meander into the hub of the town. I liked Puerto Pollensa. No high rise blocks. Very family orientated and friendly with a real passion for cycling. A charming resort. We went half board in an attempt to keep the costs down. Eating out every night can ramp up the expenditure. On the whole the food was good with a buffet style and lots of choice. It did get a little repetitive so a meal out from time to time would be worth it. Our rooms was cleaned virtually everyday and the staff took a real pride in the place. This is very commendable ,particularly as it was end of season. Having the kitchenette in the room also gave us options.
3out of 5
by A verified traveller from UK

Great for families, cyclists and groups

Posted 22-Oct-2016
Pros: Close to the beach Comfy sunbeds at pool Bike hire on site International guests
Cons: Attitude of some of the staff
Location: Best genuine Majorcan restaurants, Simbad and Brisa Marina. Beach close €15 per day for 2 sunbeds and a parasol.
Close to the beach and had various pools all of which were regularly tested. The bar and reception staff helpful to us although dismissive of others. Very clean throughout but the older chambermaids looked you up and down and very judgemental (we are mother & daughter and in no way inappropriately dressed). Apartment ideal for short stay, comfortable beds with good quality bedding but no duvet covers , blackout curtains, small hob and micowave no duvet covers. We paid extra to use the spa, unfortunately the steam room wasn't working and the jacuzzi cool. All in all its the end of the season and people are tired, good facilities on site, overall 3.5 from us
5out of 5
by A verified traveller


Posted 20-Oct-2016
Pros: buen servicio y personal muy profesional. buena comida todo y ser buffet libre. buen clima, animacion y ambiente en el hotel
Cons: por unas serie de circunstancias, la directora del hotel nos vino a saludar en alemán cuando somos catalanes. los alemanes han invadido la isla y los hoteles y los hotoctonos pasamos casi a segundo termino. pero en terminos generales bien
Location: todas excelentes
4out of 5
by A verified traveller

Posted 16-Oct-2016
Great location. Lovely pool area. Staff very friendly.
4out of 5
by A verified traveller

Très bien accueillis hôtel super confort,

Posted 15-Oct-2016
Équipement parfait, piscine salle de sport, chambre appart luxueuse
4out of 5
by A verified traveller

Nice Hotel handy for the beach and all amenities.

Posted 30-Sep-2016
Pros: The location suit us.
Enjoyed our stay at Villa Concha. Apartments have been modernised and are much better. Staff are all very friendly and helpful.
3out of 5
by A verified traveller from eskilstuna

Ok hotell, nyrenoverat och fint.

Posted 29-Sep-2016
Pros: Frukosten,omgivningen,fina rum
Cons: Gymmet,middagen
Hotellet fint i sig men det regnade in.Städning ok men det var alltid grus kvar på golvet.Gymmet var dåligt för att vara ett sporthotell.Frukosten var kanonbra middagen var inte så bra.Tyckte mycket om stranden och staden.Var bra att man kunde hyra cyklar på hotellet.Personalen var trevlig.Kan tänka mig att åka tillbaka.
5out of 5
by A verified traveller

Great location and lovely hotel

Posted 23-Sep-2016
It was close to the beach and not far from centre but still quiet. Studio apartment was small but perfectly adequate, clean and the beds were comfortable. There was all you needed to prepare food if required and we didn't have to request a kettle or remote control for the tv as is often the case. There was also a safe free to use. The hotel would appeal to young families as the amenities for them were good. The food was excellent and good value, I would definitely stay there again.
5out of 5
by A verified traveller from W.Yorks

Clean modern hotel in beautiful resort

Posted 17-Sep-2016
I stayed for 9 nights with my 85 yr old Mum. We both loved the hotel and the resort and couldn't fault it at all. The hotel was clean and modern, the staff were friendly and helpful, the beds were so comfortable we slept like logs and came home relaxed and fully rested. The hotel was in a peaceful location but still close to all the amenities of this beautiful resort. I would definitely return.