Ratings based on 551 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Great place for a short stay.

Posted 16-Apr-2017
Pros: It is quirky and different . Reception smells delightful!
Cons: The quality of the breakfasts. No mushrooms for omelettes!
Location: No booking allowed of sun-beds; saw a couple getting a bollicking for trying. Sheltered cove and inviting spa available to guests.
Reception was faultless; beautiful sea view from our room. Tasteful decor. Did bed and breakfast but lunch snacks great in hotel.. Good tapas restaurant just across the street otherwise fantastic Italian restaurants a short taxi drive away (just ask the driver where). Maintenance to be praised. Bed so big I couldn't find my wife!
Comment from Hotel Management
19-Apr-2017 by General Manager, Hotel Management
Dear Mr. Raymondo, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have also taken good note of your remarks on the dining experiences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Alberto Segura General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Amersham, Bucks UK

Great location - so easy to get to Palma by bus

Posted 20-Feb-2017
Fab staff, fab hotel, fab experience, fab location - flawless experience
5 out of 5
by A verified traveller

Great hotel

Posted 29-Jan-2017 on Hotels
Great hotel, good breakfast selection, nice spa, great seaviews
5 out of 5
by A verified traveller

The perfect honeymoon and birthday surprise

Posted 25-Sep-2016 on Hotels
I was recently there with my wife, celebrating our honeymoon so I thought I would make it a little special. By asking the staff if I could have a private dinner by the sea, they immediately actioned my request and helped my surprise my wife with the most beautiful dinner 2 nights later on her birthday. The management were extemely helpful have made us want to return back to Mallorca after each destination we visit during our honeymoon. Thank you Javier, Lucia and all your great staff at Barcelo Albatros.
4 out of 5
by A verified traveller

Posted 05-Sep-2016 on Hotels
Noice!! Otherwise good!
5 out of 5
Recommended
for Couples
by A verified traveller from n.wales

Lovely hotel.

Posted 18-Jul-2016
Pros: All of it. Especially the sea view room
Cons: Nothing
Location: Quiet location with a few bars. Lovely beach 10min walk away. Bus to Palma every 7 mins costs 1 euro 50 and takes about 45 minutes
A top quality hotel. My wife and myself had a lovely week here. The staff are very attentive, the rooms large and tastefully furnished A good choice at the breakfast buffet Really nice pool and sea area
5 out of 5
by vivien from Hampshire.

Posted 18-Jul-2016 on Hotels
Excellent hotel with beautiful views and great service. Will return.
4 out of 5
Recommended
for Everyone
by A verified traveller from Reading, UK

Stylish hotel with very helpful staff.

Posted 17-Jul-2016
Pros: Pool, staff and bedroom
Cons: The loungers by the pool
Location: Easy access to Palma by public transport. Took vintage train to Soller €22 each.
Smart hotel. Bedrooms cool and comfortable, balcony on superior room had limited sea view but not really an issue. Restaurants all had sea views. Staff very helpful, particularly as my daughter is gluten intolerant, they provided bread and pastries. Pool is fab, spotlessly clean, only drawback the loungers are uncomfortable. Breakfasts excellent, wide choice, half board evening meal ok. Black restaurant fantastic food, only ate there last night but a reduction for hug board guests. Bus into Palma just outside hotel €1.50.
4 out of 5
by Jiri from stockholm

couples stay

Posted 14-Jul-2016 on Hotels
lovely stay in lovely hotel. room was nice, would have been better with ocean view. pool area perfect size and close to room. good breakfast, lunch need more vegetarian choices. pool needs more sun umbrellas and a bit of loungy music would have been perfect. nice with no kids around!
4 out of 5
Recommended
for Couples
by A verified traveller from London

Very modern design and layout, excellent service.

Posted 03-Jul-2016
Pros: Beautiful layout of interior areas also of pools and outdoor restaurant/balcony areas. Faultless service. Clean, modern. Excellent food.
Cons: Room not really big enough for 3 adults.
Location: Sufficient local shops, but best is Local cheap bus into centre of Palma running every 10 minutes.
Wanted a resort-style place allowing relaxation in-room as well as in-house; but also with access to the city (Palma). Delighted on all counts. Particularly liked coming back from tapas bar in the city (on local bus) after midnight then getting a cocktail in the roof-top bar with great views on a very warm evening.