Ratings based on 26 verified reviews

4.3 out of 5
75% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Amazing!!!

Posted 21 Jul 2019 on Hotels
If you are travellers, families or couples seeking a remote hideaway, with excellent service and a sense of adventure then this is perfect! Staff from Collins (@reception) to Dolla, James, Constance are very welcoming. (Theses are the few namws i remeber) Service is at times taken to the next level. Very attentive and friendly staff who can cater for many requests and make you feel like a friend rather than a guest. Dining options are plentiful, and Saturday evenings they have a bbq, the real treat, though, is the Jambo cake dance;) Location is superb , overlooking the Indian Ocean.
Comment from Hotel Management
22 Jul 2019 by Alexander, Hotel Management
Dear Tsigereda, Thank you for staying with us and for taking your time to share your wonderful experience with us. We are glad to read your lovely comments on our excellent services, friendly staff,food and thank you for recommending our hotel to other travellers. Warm Regards
5 out of 5
by a verified traveller

Great weekend

Posted 7 May 2019 on Hotels
The hotel and staff where all amazing.Could not fault anything, so relaxing. Thinking of going back in September.
Comment from Hotel Management
7 May 2019 by Alexander Zissimatos, Hotel Management
Dear L, Thank you for staying with us and for your positive feedback about our hotel and staffs. Looking forward to welcome you back soon. Warm Regards,
3 out of 5
by a verified traveller

Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
22 Apr 2019 by Dickson, Hotel Management
Thank you very much for your post. Your feedback is always welcome and appreciated. Kindly let us know if there is any specific area where we failed to meet your expectations. We will be glad to know and address. Thank you Dickson
5 out of 5
by a verified traveller from Buckingham

Posted 22 Apr 2019
Fabulous location the staff couldn't do anymore for you and all very helpful and happy . Right on the lovely beach . I know will be returning .
Comment from Hotel Management
22 Apr 2019 by Dickson, Hotel Management
Thank you very much for the positive comment. It will be our great pleasure to host you again in the near future. Thank you Dickson
5 out of 5
by a verified traveller

RG

Posted 17 Apr 2019 on Hotels
Fantastic place to stay the only thing I can complain is the bathrooms floor and the shower room tiles needs bleach and scrubbing. Fantastic staff!! We will be back
Comment from Hotel Management
18 Apr 2019 by Dickson, Hotel Management
Thank you for staying with us and for the positive comments. We have taken note of the areas where you feel we should improve and we will act accordingly. It will be our great pleasure to host you again.
5 out of 5
by a verified traveller

Great Hotel

Posted 12 Jan 2019 on Hotels
Great location for Malindi and beach. Food was delicious and well presented Staff really friendly.Little touches like flower messages on bed really nice.
Comment from Hotel Management
14 Jan 2019 by Alexander Zissimatos, Hotel Management
Thank you so much for staying with us and for your positive feedback about our great location, delicious food and friendly staffs. Looking forward to welcome you back soon. Warm Regards,
5 out of 5
by a verified traveller from Nairobi

Posted 18 Jul 2018
Fantastic views, excellent architecture, excellent food, wonderful and caring service from the restaurant (Timothy, Dolla, Constance, Mariam, Jussy, Raphael, Josephat, Hussein), to the rooms (Michael), to reception (Collins) and, of course, the chefs. We had an infant, and the hotel made him feel like a little King. We will be forever grateful. THANK YOU.
Comment from Hotel Management
11 Dec 2018 by Dickson, Hotel Management
Dear Richard, Thank you very much for the positive comments and your gratitude. It is a pleasure for us to be of service to you. We look forward to hosting you again in the near future.
4 out of 5
Recommended
for Everyone
by a verified traveller from UK

Average Hotel With Superb Staff

Posted 10 Apr 2018
This 5* hotel is located on the beach which we didn't go on as when you went near the "beach boys" would be straight at you. The hotel is Ok but what stands out is the staff - they go above and beyond for you. The food, which is mainly cooked to order, is of good quality and enjoyable - sometimes the menu description wasn't always what you got though. The rooms are large and spacious and were clean - the air con is not the best. The bathroom is large but does not have air con so it was like walking into an oven and was not pleasant. The pool was a good size with a large area for sun beds but with very few beds there. The few beds that are there are very old. The spa pool is lovely with extremely comfy beds and very peaceful but you have to pay extra for that. I don't know where the 5* rating comes from but you have to remember you're in East Africa. If this hotel had a refurb it could be a fantastic place - I will miss it and the lovely people that work here.
Comment from Hotel Management
16 May 2018 by Alexander Zissimatos, Hotel Management
Dear Sonia, Greetings from Diamonds Dream of Africa! Thank you staying in our hotel and for leaving us your kind feedback. We are delighted to see that you enjoyed the services offered by our staff, the quality of food, size and cleanliness of the room and the big swimming pool. We appreciate your recommendations; your feedback help us to make our guests stay more enjoyable, so thank you. Looking forward to welcoming you again in the hotel. Warm Regards, General Manager.
4 out of 5
Recommended
for Families
by a verified traveller from australia

Posted 5 Jun 2017 on Wotif
There is some room for improvement (mainly just improving cleanliness around the pool) but overall a lovely stay, nice to not be charged for extras like a cup of coffee; very helpful and kind staff.
4 out of 5
by cecelia

Great stay!

Posted 18 Jul 2016 on Hotels
The staff at the hotel really made it a fantastic stay! Denise & Timothy in particular (F&B) stood out as going above and beyond all our expectations. From the moment we arrived we were treated very well - room was a great size & had a garden view which was a nice touch. Varied breakfast & dinner. Spaces for guests to roam in and around the hotel is great! Shared facilities with the tropical hotel next door is fab too.