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Overview of Hotel Casa Serena

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Hotel Casa Serena

2 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPalazzo dei Capitani15 min walk
    Popular LocationConsorzio Olivicoltori di Malcesine18 min walk
    Popular LocationPosterna20 min walk
    AirportVerona (VRN-Valerio Catullo)65 min drive

Choose dates to view prices

Design Single Room

No guest room rating
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

Design Double Room, Mountain View

5/5 guest room rating
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Design Double Room, Lake View

5/5 guest room rating
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About this area

Malcesine

Hotel Casa Serena is located near the beach and in an area with good shopping. Limone Sul Garda Harbour and Consorzio Olivicoltori di Malcesine are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ledro and Posterna. Malcesine-Monte Baldo Cableway and San Michele - Mount Baldo Cableway are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Palazzo dei Capitani - 15 min walk
  • Consorzio Olivicoltori di Malcesine - 18 min walk
  • Castello Scaligeri - 20 min walk
  • Posterna - 20 min walk
  • Malcesine-Monte Baldo Cableway - 2 min drive

Getting around

  • Mori Station - 30 min drive
  • Valerio Catullo Airport (VRN) - 67 min drive

Restaurants

  • Lido Sopri - 6 min walk
  • Da Gigi - 8 min walk
  • Ristorante Pizzeria Treccani - 13 min walk
  • La Cambusa - 14 min walk
  • La Voglia - 16 min walk

About this property

Hotel Casa Serena

Hotel in Malcesine with free breakfast and outdoor pool
This smoke-free hotel features an outdoor pool, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance and a garden are on-site. All 20 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and hairdryers. Other amenities available to guests include safes, showers and desks.
Hotel Casa Serena offers 20 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Malcesine hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Casa Serena Hotel Malcesine
Casa Serena Malcesine
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel Malcesine

Frequently asked questions

Can I cancel my reservation for free at Hotel Casa Serena and receive a full refund?
Yes, Hotel Casa Serena offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Casa Serena cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Casa Serena have a pool?
Yes, this property has an outdoor pool.
Is Hotel Casa Serena pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Serena?
Self-parking is free at this property.
What time is check-in at Hotel Casa Serena?
Check-in is from 2 PM - 8:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Hotel Casa Serena?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary).
Does Hotel Casa Serena provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25.00 per person applies.
Where is Hotel Casa Serena located?
Situated near the beach, this hotel is within 1 mile (2 km) of Palazzo dei Capitani, Consorzio Olivicoltori di Malcesine and Castello Scaligeri. Posterna and Malcesine-Monte Baldo Cableway are also within 1 mile (2 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 8 out of 15 reviews
5 - Excellent 53%
Rating 4 - Good. 5 out of 15 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 15 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 15 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value stay
Perfect hosts for a pleasant stay near Malcesine centre. Right from the booking the hosts arranged an airport transfer for us. They were welcoming, friendly and always willing to help. The hotel was in a good place if you don't mind a bit of traffic noise, it's situated on the main road into Malcesine but we were never woken by late night road noise. Only a 15min pleasant lakeside stroll into the town centre.. Breakfast was substantial with a good variety of very tasty cold food on offer. There is a bar which offers food should you wish. Pool looked nice and clean though we did not use it. The whole plot was well kept, clean and superbly presented in and out. The rooms were comfortable. A perfect weekend getaway for us and will certainly consider returning to this hotel!
Stayed 4 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean and very friendly staff
Casa Serena is a beautifully clean hotel. Even though it is only a 2 star hotel it deserves a lot more. It was very comfortable, had the most beautiful views both at the front and rear of the hotel and it had a private sunbathing terrace on the roof which was breathtaking. The staff were very friendly and most helpful. it is only a fifteen minute walk into town or the bus is a minute away if you're feeling lazy! Very highly recommended.

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Urlaub, es ist alles wunderbar.Sehr moderne und saubere Zimmer, das Frühstücksbuffet ist reichlich und es ist alles da, was man so braucht.Fam. Zanella ist sehr freundlich und wir kommen sehr gerne wieder. Schöne Grüße Fam.Brünner
Stayed 3 nights in Oct 2019

4/5 Good

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotelli oli perus siisti. Henkilökunta olisi voinut olla hiukan palvelualttiimpia. Esim. korttimaksu ei käynyt tähän hotelliin lainkaan mikä tuli loppulaskussa hiukan yllätyksenä. Eikä siitä ollut mainintaa missään. Kävelimme n. kilometrin lähimmälle automaatille.
Stayed 4 nights in Aug 2019

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