Hotel Casa Serena

Photo gallery for Hotel Casa Serena

Primary image
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Balcony
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Casa Serena

Hotel Casa Serena

2.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via Gardesana, 180, Malcesine, 37018

Explore the area

  • Popular LocationPalazzo dei Capitani15 min walk
  • Popular LocationMalcesine-Monte Baldo Cableway2 min drive
  • Popular LocationSan Michele - Mount Baldo Cableway9 min drive
  • AirportVerona (VRN-Valerio Catullo)73 min drive

Choose dates to view prices

About this area

Malcesine

Hotel Casa Serena is located near the beach and in an area with good shopping. Consorzio Olivicoltori di Malcesine and Fraglia Vela Malcesine are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Posterna and Lagarina Valley. Malcesine-Monte Baldo Cableway and San Michele - Mount Baldo Cableway are also worth visiting. Discover the area's water adventures with power boating and sailing nearby, or enjoy the great outdoors with mountain biking and skydiving. Guests appreciate the hotel's quiet location.

What's nearby

  • Palazzo dei Capitani - 15 min walk
  • Malcesine-Monte Baldo Cableway - 2 min drive
  • San Michele - Mount Baldo Cableway - 9 min drive
  • El Castel Lemon House - 33 min drive
  • Limone Sul Garda Harbour - 51 min drive

Getting around

  • Serravalle Station - 34 min drive
  • Valerio Catullo Airport (VRN) - 73 min drive

Restaurants

  • Lido Sopri - 6 min walk
  • Da Gigi - 8 min walk
  • Ristorante Pizzeria Treccani - 13 min walk
  • La Cambusa - 14 min walk
  • La Voglia - 16 min walk

About this property

Hotel Casa Serena

Hotel in Malcesine with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool and concierge services. All 20 rooms offer in-room free WiFi, flat-screen TVs with cable channels, and hairdryers. Other amenities available to guests include safes, showers and desks.
Hotel Casa Serena offers 20 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Malcesine hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 1 bar

Things to do

  • Bike parking
  • Canoeing
  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Serena Hotel Malcesine
Casa Serena Malcesine
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel Malcesine

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 15 out of 22 reviews
5 - Excellent 68%
Rating 4 - Good. 5 out of 22 reviews
4 - Good 23%
Rating 3 - Okay. 2 out of 22 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 22 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 22 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.0/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value stay
Perfect hosts for a pleasant stay near Malcesine centre. Right from the booking the hosts arranged an airport transfer for us. They were welcoming, friendly and always willing to help. The hotel was in a good place if you don't mind a bit of traffic noise, it's situated on the main road into Malcesine but we were never woken by late night road noise. Only a 15min pleasant lakeside stroll into the town centre.. Breakfast was substantial with a good variety of very tasty cold food on offer. There is a bar which offers food should you wish. Pool looked nice and clean though we did not use it. The whole plot was well kept, clean and superbly presented in and out. The rooms were comfortable. A perfect weekend getaway for us and will certainly consider returning to this hotel!
Stayed 4 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean and very friendly staff
Casa Serena is a beautifully clean hotel. Even though it is only a 2 star hotel it deserves a lot more. It was very comfortable, had the most beautiful views both at the front and rear of the hotel and it had a private sunbathing terrace on the roof which was breathtaking. The staff were very friendly and most helpful. it is only a fifteen minute walk into town or the bus is a minute away if you're feeling lazy! Very highly recommended.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herbert
Insgesamt war der Aufenthalt sehr erfreulich, schade, dass das Hotel zu nahe an der Straße liegt.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021