Exterior
Check availability

Reviews of Mövenpick Malatya Hotel

5 out of 5
Mövenpick Malatya Hotel
INONU CADDESI,174 18, Malatya, Malatya (province)

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 282 reviews" "
Rating 8 - Good. 68 out of 282 reviews" "
Rating 6 - Okay. 8 out of 282 reviews" "
Rating 4 - Poor. 7 out of 282 reviews" "
Rating 2 - Terrible. 6 out of 282 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yagmur

Stayed 2 nights in Feb 2024

8/10 Good

fatma

Stayed 2 nights in Dec 2023

10/10 Excellent

Muhammed halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zehra

Stayed 1 night in Nov 2023

10/10 Excellent

Jenna

Stayed 1 night in Nov 2023

10/10 Excellent

elisa, Silver spring

Travelled with family
Liked: Amenities, property conditions & facilities
Great customer service and good place to stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Kerryanne

Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2023

10/10 Excellent

Baha Guclu, Redmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff is doing a great job to offer excellent service. Room size is quite generous. I particularly liked breakfast buffet

8/10 Good

oktan

Stayed 1 night in Sep 2023

8/10 Good

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Sara Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Está muy cerca del monte Nemrut.
Stayed 1 night in Jul 2023

10/10 Excellent

Deniz

Stayed 1 night in Jul 2023

10/10 Excellent

Mucahit

Stayed 2 nights in Jul 2023

10/10 Excellent

Hakki

Stayed 1 night in Jun 2023

10/10 Excellent

PHILIP, Hatfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good for LocalTalk cafes
Stayed 1 night in Jun 2023

10/10 Excellent

Mehmet

Stayed 1 night in Jun 2023

8/10 Good

Social Project Consultanc

Stayed 4 nights in May 2023

8/10 Good

Hakan

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

ismail

Stayed 4 nights in Jan 2023

8/10 Good

serkan

Stayed 1 night in Jan 2023

8/10 Good

ibrahim yalcin

Stayed 1 night in Dec 2022

8/10 Good

William

Stayed 2 nights in Nov 2022

10/10 Excellent

Raed

Stayed 2 nights in Oct 2022

10/10 Excellent

Francesco

Stayed 6 nights in Oct 2022

10/10 Excellent

Ozlem

Stayed 2 nights in Oct 2022

8/10 Good

Aleida

Stayed 2 nights in Sep 2022

10/10 Excellent

Halale

Stayed 1 night in Aug 2022
Response from AKOCER on 4 Sept 2022
Değerli yorumlarınız için Malatya Mövenpick ailesi olarak teşekkür ederiz.Sizleri tekrardan konuk etmekten büyük mutluluk duyacağız.

10/10 Excellent

Erdal

Stayed 1 night in Aug 2022

10/10 Excellent

Volkan

Stayed 2 nights in Aug 2022

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a roof top restaurant with a view
Stayed 1 night in Aug 2022
Response from AKOCER on 25 Aug 2022
Thank you for the feedback

10/10 Excellent

yusuf

Stayed 1 night in Jul 2022
Response from AKOCER on 25 Aug 2022
Thank you for the feedback

10/10 Excellent

Eliot

Stayed 1 night in Jul 2022
Response from AhmetKOCER on 28 Jul 2022
Sayın Eliot, Thank you for sharing your comments regarding your stay at Movenpick Malatya Hotel. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards,

10/10 Excellent

Nuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from AhmetKOCER on 28 Jul 2022
Sayın Nuri, Movenpick Malatya Hotel ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Drie sterren hotel :(
Met een groep van 9 mensen, 7 nachten verbleven (4 kamers). In tegenstelling tot vroeger wordt er geen alcohol meer geschonken. Tot 16.00 uur mogen alleen mannen zwemmen, pas na 16.00 uur mogen vrouwen in het zwembad. Toen ze wilden gaan zwemmen werd verteld dat zwembad dicht zat voor onderhoud. Slechte nachtrust vanwege temperatuur. Airco stond op 26 graden en drie dagen lang zijn we voorgelogen dat de TD het op zou lossen. Uiteindelijk kregen we te horen dat de minimum temperatuur voor alle kamers centraal geregeld wordt (ordinaire bezuiniging). Toen na drie dagen een grote groep Duitse gasten kwam ging de temperatuur opeens naar minimaal 21 graden. Na twee dagen werkten diverse pasjes voor de kamerdeur/lift niet meer, vervolgens bijna dagelijks naar receptie om de pas weer te laten activeren. De inlogcode voor WiFi werd ook vaak gewijzigd, dus weer met receptie bellen. De douche was onveilig voor kinderen, de knop voor warm/koud water draaide soms uit zichzelf terug naar heet water. Handdoek tussen gepropt om dat te voorkomen. Knop voor switchen tussen handdouche of regendouche was niet te draaien, alleen maar handdouche gebruikt. Ontbijt was goed en uitgebreid, echter tegenover zit een plek waar het voor minder geld nog beter was. Wij komen al sinds de opening in dit hotel (destijds Double Tree hotel). Het is behoorlijk achteruit gegaan en verdiend in mijn optiek maximaal drie sterren. Volgende keer gaan we een ander proberen.
Stayed 7 nights in May 2022

4/10 Poor

Ramazan

Stayed 1 night in May 2022

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and its location is excellent.
Stayed 1 night in Apr 2022

10/10 Excellent

Ronny

Stayed 2 nights in Apr 2022
Response from Gökhan Çelik on 16 Apr 2022
Dear Ronny, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Malatya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gökhan Çelik Rooms Division Manager

8/10 Good

Martijn

Stayed 1 night in Apr 2022
Response from Gökhan Celik on 5 Apr 2022
Dear Martijn, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Malatya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gökhan Çelik Rooms Division Manager

6/10 Okay

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, except for very poor wifi
It would have been a 5 star review, except for the wifi problems. They want you to use your passport number as a login. Really stupid and privacy unfriendly. And even then i could not login. I was given a bypass username / password and it worked very poorly. The restaurant on the topfloor was hit and miss. One dish was very good, the other one was very poor.
Stayed 2 nights in Mar 2022
Response from Gokhan Celik on 29 Mar 2022
Dear K, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Malatya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gökhan Çelik Rooms Division Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DD
It was a good hotel with wonderful and warm stuff. The only bad thing about this hotel is that they don’t serve alcohol drink.
Stayed 2 nights in Mar 2022
Response from Gokhan Celik on 29 Mar 2022
Dear Anonymous, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Malatya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gökhan Çelik Rooms Division Manager

8/10 Good

Tugba

Stayed 1 night in Feb 2022
Response from Gokhan Celik on 14 Feb 2022
Değerli Misafirimiz, Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Gökhan Çelik Rooms Division Manager

10/10 Excellent

Halil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Gökhan Çelik on 18 Jan 2022
Sayın Halil Ağar, Mövenpick Hotel Malatya‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

10/10 Excellent

Yuksel

Stayed 4 nights in Dec 2021

10/10 Excellent

Timour

Stayed 1 night in Dec 2021

10/10 Excellent

Bahadir

Stayed 1 night in Nov 2021

10/10 Excellent

Kadir

Stayed 3 nights in Nov 2021

10/10 Excellent

Bryan

Stayed 6 nights in Nov 2021
Response from GokhanCelik on 19 Nov 2021
Dear Bryan, Thank you for choosing our property on your last trip to Malatya! Hope to welcome you back. Sincerely, Gökhan Çelik

6/10 Okay

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Отель требует обновления, средний уровень
Stayed 1 night in Nov 2021