Ratings based on 245 Verified Reviews

3.9 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, brilliant for families.

Posted 21-Apr-2017
Had a lovely holiday, my 5 year old son thoroughly enjoyed it. Took my parents who are in their 70's who thoroughly enjoyed it too. Free shuttle bus to water park which runs every 10 minutes even though you could walk there in no time.
4 out of 5
by Colin

Super location

Posted 02-Mar-2017 on Hotels
Great location for the action
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Nice hotel with lovely features internally, clean modern rooms, I would stay again.
4 out of 5
Recommended
for Families
by A verified traveller from London

Great facilities, food could be better

Posted 27-Oct-2016
Pros: Overall appearance of the hotel was excellent. It is very big but we didn't have any problems getting around the hotel. The rooms were great with little kitchenette, two 4ft beds, plenty of storage and sofa area with tv. Balconies were also good size. The daily activities were very good with darts, bingo, rifle shooting to name a few of the regular activities. The wifi was good and at 12 euros for the 5 days of our stay was quite good value. My son (8) loved the mini disco otherwise there wasn't a huge amount of activities for him. The games arcade was well kitted out, although not so great for the pocket.
Cons: The food was okay but if you are particular about food, then this probably isn't the hotel for you. There wasn't a huge amount of choice and the organisation meant that the queues were pretty big for the evening meal. (the soup was in the same place as the mains, which meant you were all in the same queue, even if you only wanted soup). The waterpark, known as the beachclub, is more of a lido than a water park. There is a wave section and two pools which are only open 3 days per week, 11am - 3pm. You can walk to the beachclub but there is a hill to conquer, but the hotel run a shuttlebus which was very efficient. On the days the sides are open you need to pay additional monies for the inflatable (6 euros plus 14 euros deposit). We found that they only opened one of the slides but they might be because it is end of season.
Location: we got the local bus into Torremelinos one day which cost 1.55 euros per person. The nearest train station (Carvalejo) is just under a mile.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value

Posted 20-Oct-2016
Great value for money and great location, plenty for kids to do.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for families.

Posted 13-Sep-2016
Was perfect for our 4 night stay. Unfortunately there is no sunbed monitoring after 9am, we experienced towels being left on all day without anyone actually using them. Recommend the water park but again no sunbeds after 9am as all reserved. Food ok but restaurant can be messy if you go too late.
4 out of 5
Recommended
for Everyone
by A verified traveller from waterford Irl

Lovely hotel would definitely go back

Posted 03-Sep-2016
Hotel is very nice and clean the water park across the road excellent food very tasty as well lots of choice
5 out of 5
Recommended
for Families
by A verified traveller from Berkshire, England

Lovely clean hotel

Posted 29-Aug-2016 on Ebookers
Pros: Cleanliness, huge spacious hotel. Staff friendly and the food was great
Cons: Wifi. It is 12 euro for each device, but don't bother buying it as it was terrible.
Location: Beach couple of mins taxi ride away. Beach club pool complex was just over the road. Dolphin boat trip & cable car trips nearby were both great.
The hotel is huge and impressively designed. The staff are friendly and the hotel is spotless. Rooms were cleaned everyday to a very high standard. The pool area was also clean. Hard to get a sun bed at times because of the sad people putting their towels out early, but I believe the hotel are trying to stop this. Loads of entertainment for the kids. All in all very impressed and would go there again. Only down point was the terrible wifi.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good experience. Great family hotel.

Posted 26-Aug-2016
Pros: Family atmosphere and energy.
Cons: Allow free gym use. Have more late night food options.
Location: We stayed on location for our entire stay. Easy taxi ride to bus or nearby cities/stores.
Excellent, fun atmosphere. The whole family enjoyed spending our days at the pool or down at the adjacent water park. Very enthusiastic activities staff and something interesting every night. Good, quality drinks and service. Rooms are nicer than club med. Very impressive architecture and wow factor inside hotel. Food varied from very good to mediocre but we always were able to find something good to eat and plenty of it - also great snacks throughout the day. We were a little taken aback by the charges for extras (wifi, gym use, towels, etc.). Also upset that there was no beach access from the water park but there is a shuttle to the beach.
5 out of 5
by Akash from london

Awesome Hotel for Holiday with kids.

Posted 19-Apr-2016 on Hotels
A top rated hotel if want a family holiday. This hotel was huge and had so many things for the kids to do, the kids can be kept busy all day. It was a fantastic holiday, I would love to go back again with the kids. Simply perfect.