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Reviews of Discovery Malacca Hostel

1.5 out of 5
Discovery Malacca Hostel
No. 12, 1st Floor, Jalan Bunga Raya, Malacca City, Malacca

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 20 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Doesn't meet the minimum standard
Amezing location and the staff was nice but for the rest is a let down. No doors to the dorms and walls are very durty and old. The beds very old and uncomfortable.
Stayed 1 night in Jan 2020

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good and clean hostel/ guesthouse. Very friendly and helpful people and nice but a little small rooms but in all very good for the money :)
Stayed 3 nights in Oct 2019

6/10 Okay

Tham

Good stay but can be improved
Inconsistent water pressure in bathroom. Best to pack own towel and toiletries (i.e. toothbrush and paste, shampoo and body wash). No TV in room. Free WIFI provided. Location near to Jonker Street and local night market (less than 1 km - about 5 minutes walk).
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The hostel was clean. Well located. The staff was really nice. But the mattress were too hard, the AC was too cold so it was hard to sleep well with the tiny blankets but if you turn off the AC it's too hot.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Irene, Kuala Lumpur, Malaysia

Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff is really friendly and shows the map to introduce the places to visit. The WIFI not really working well. The room is for the price you paid. Budget room so the bed and toilet is okay. When people walk on the wooden floor, you will hear the annoying sound. The window beside the stairs and the light is open 24 hours. So the room is bright and my couldnt sleep with it. The room have aircond and fan, you can choose which you want to sleep with. There are free breakfast-bread and coffee/tea. Promotion price for water, beer and can drinks. Affordable price. Overall is satisfy.
Stayed 2 nights in May 2019

8/10 Good

TAIGA

Liked: Staff & service
Good stay for a few nights. You get what you pay.
Overall I could say I had pleasant stay for 2 nights. The location was good enough to town center. Staffs were friendly. The rooms locates 2 minutes away from the reception, which means they have a different building for rooms with 3 stories. They sell beers which are supposedly cheaper than any other places in the town.
Stayed 2 nights in Feb 2019
Response from mike on 20 Feb 2019
Dear TAIGA , Warmest greetings from DISCOVERY GROUP MELAKA ! It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and sharing your experiences on our property's facilities and services during your recent visit. From the ratings in the survey we are pleased to read that your recent visit has been very good. We will pass your kind comments to all the staff and we are sure they will be delighted and greatly motivated to receive such a good rating. Our appreciation once again for taking the time to provide us with your feedback and we will always look forward to welcome you back. Sincerely, The Management

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
I'm all the way from Kluang, Johor. On 12am just in time i reach the hotel. I went to check in section and asked for a booked room and show them the receipt from Expedia. They said the payment is not successful because i just do it on 10pm. Although the payment is not clear, they trust us and collect from me rm30 for key deposit. The staff is really friendly, he took me to the upstairs at the level 3 and show me the room and the toilet. The room is a bit gloomy with their lights, and the toilet is ok, but i accept it just for one nights. The room fitted with airconditioner and queen bed. After i check in, i took a rest in the room. He said, by the next day he will check again whether the payment is clear. The stategic location and classic design of the hotel makes me feel like back in time. With the old phones and cameras decoration, the Volkswagen Beetle as their seating area and old beer bottles as their commemorative item. Its raining heavily in the next morning. The check out time is 12pm, but I manage to check out early at 9am. I took a shower and packing bagpacks, i go down to look for a breakfast. They serve us toasted bread and strawberry jam. They also provide us tea for drinks. I go to the returning section and ask the key collection staff about my payment i make yesterday, She acknowledge and appreciate me for being honest. She also tell me that the payment is already in. I'm happy to hear that she invited me to stay here again in the next time when i reach Melaka
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

m, kuala lumpur

Liked: Cleanliness, staff & service, room comfort
Strategic
Nice hotel. Strategic place and near to jongker wa
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rad Hostel
The place was very comfortable and the hotel staff are very accommodating and friendly. They even offer transportation and travel arrangements to help you make the most out of your time.

8/10 Good

steph , LA, CA

Liked: Staff & service, property conditions & facilities, room comfort
Great location and helpful staffs
Over all it was a good experience to stay. Less than 5 min to walk to the old town/Chinatown. You can ask the staff to reserve a taxi to the bus station. Good advices were provide for traveling. The only thing that bothered me was the linens. There always a stain and a hole around the pillow side. Other than that, it was nice to stay.

8/10 Good

Jasmine

Liked: Room comfort

10/10 Excellent

Alicia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back again
Simple stay, good for people who are looking at cheap but good stay.

4/10 Poor

Dean, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How this place got any good reviews.
Bed was horrible room was small facilities were OK. Internet is terrible it actually didn't work in the rooms/hotel kept telling us it was being fixed wouldn't of minded to much but we're travelling and needed to plan! It was really slow in the cafe area. Only good thing was the location close to the sights.We ate down by the river nice restaurants down there and felt welcome. Poor even for a budget hostel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
enjoyable stay though it`s a budget hostel only
friendly staff, discovery cafe opens quite late compare to most of the restaurants in the city which is quite attractive

6/10 Okay

Kim, Kuala Lumpur

Liked: Staff & service
Value for money, close to most attractions
John was quick to fix up the initial stuff up (we booked a room with ensuite and were told upon arrival that they can provide a room with shared bathroom). The rooms were in a building across the cafe. While the ground floor level could do with a huge scrub/clean and tidy up, the rooms upstairs are clean, clean sheets and clean bathroom with hot showers. Toast (bring own vegemite, kaya etc because only margarine and jam) ,coffee and tea are provided at breakfast. Close to Stadhuys and Jonkers Walk.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

fraser, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay.
A great place to stay if you are travelling on budget in Malacca. It's close to everything you will want to see, and just metres from the river which makes for a beautiful view from the balcony. The staff was amazing! We wanted to go watch the sunset by the Mosque on the water and we weren't sure how to get there so one of the staff hopped on his bike and showed us the way. Everyone else went above and beyond to make sure we felt at home. There was great live music in the cafe at night. The rooms are small but it's clean and comfortable. The place had a great spirit. I would definitely recommend it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discovery Malacca
Overall stay was fine until the end, when customer service was a let down over trivial matters.

6/10 Okay

Neil, Singapore

Liked: Staff & service, room comfort
Nice budget hotel in the centre
The hotel is a really compact guesthouse and located in the centre of malacca. It's really easy to get to places of interests just walking.

6/10 Okay

amy, uk

Disliked: Cleanliness, room comfort
Good location, good staff and loud bar at night
Great location and it was great to have a bar and restaurant downstairs. Some nights the singer was very loud and sang until approx 1am, I wouldnt recommend the hotel for families because of this! Nice staff and very helpful. The room was basic and clean.

10/10 Excellent

chili, pasadena, california

Liked: Cleanliness, staff & service, room comfort
Cozy, fun, clean and cheap!
Our host Alan was more than amazing! What a great guy, he gave us towels for free even though we were only staying for one night. He was funny and very welcoming, he told us tips about where to go and where to eat. The room was very clean and had cute blankets for each of us. Most importantly it had AC! The bathrooms were very clean as well, I was surprised! They had toilet paper and basic wash soap. Be prepared for the smell of the location outside, but well, be prepared for that in Malacca. Not to worry though, inside the hostel everything is clean and smells nice. Breakfast is simple toast, jam and butter and a DELICIOUS cup of coffee. i'm not even a coffee person but I dream about that coffee still.

8/10 Good

Rebecca, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, friendly staff and good value!
Great location for walking to everything. Staff was super helpful. Room had AC and fan. Facilities were satisfactory. Bar downstairs was nice if quiet.

10/10 Excellent

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Charles, Newmarket, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Stayed here for Couple of nights. Really good hostel. The staff are brilliant the guy who manages the place is really nice, can't do enough to help you out and make sure everything is ok. The discovery cafe is another part of the hostel away from the dorms (across the road) where you can have a drink, listen to the live music and book any local tours, trips or book bus tickets. Really good value for money too, clean dorm, short walking distance from centre of town, it is basically on the river which is nice too. Highly recommend.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
clean and convi guesthouse
It is very clean and the location is super convi. The staff also very helpful. However the bed and pillows are abit hard.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stop over for a good rest in Discovery
Location of this place is very good - 10 minutes walk from Malakka heritage center. A lot of small eateries and provision shops around, guardian pharmacy including. Discovery hostel has sort of two parts. One is where you can sit, chill, drink, listen to music (kinda "party" till 12) and the other one which is 30 meters away in a quieter street and which is a great place if you are looking for a spotless clean and pitch dark quiet place for a good sleep and rest. Let's call it Discovery Sleeping Hostel (DSH). So DSH is a really clean place, well maintained and kept by its manager (or keeper), who is also very helpful with good advice for travel and watchful for quietness and cleanliness. Toilets and showers, corridors and rooms are clean. You can ask the keeper for whatever you need and he is helpful. No bad smells, there is a small pantry and sofa space where you can have a cup of tea and chit chat. Overall a good impression of the place. Recommend it for staying while travelling on a budget. Service is generally not bad and ppl are helpful. Again, the cleanliness and quietness part refers to the DSH not the other part of it where there is music and lots of ppl :).

6/10 Okay

Verified traveller

Liked: Staff & service
Chambre basique, propre Serviette de toilette en supplément, pas de savon Équipements de la salle de bain en mauvais état Situé en centre-ville, près de tout L'accès à la station de bus nécessite l'utilisation d'un taxi Petit déjeuner continental sommaire
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2018

8/10 Good

lauline, rodez

Liked: Cleanliness, staff & service, room comfort
Très bonne guest house situé à 300 mètres du centre historique. Personnel très aimable.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Reppureissulla Malesiassa
Hostellin henkilökunta oli erittäin mukava ja avulias kaikissa asioissa. Hostellin sijainti oli erinomainen: lähellä ostoskatuja ja kuuluisimpia nähtävyyksiä. Miinuksena mainittakoon se, että huoneessamme ollut sumennettu ikkuna oli hostellin käytävälle, josta tuli valoa koko yön huoneeseemme. Myös kadun äänet kuuluivat voimakkaasti huoneeseemme eikä peitoille ollut tarjolla lakanoita.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Uncomfortable but central
Fan dorm is a small room with 5 bunkbeds. There's not enough space for backpacks and there are items left behind by previous guests scattered around that no one seems to clear. Facilities are average. The reception-cafe across the street has a nice environment and location of the hostel is good. Also, breakfast is offered. The hostel only needs cleaning and order.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good customer service but lack of cleanliness
Good customer service and the price is affordable. However, need to improve on cleanliness aspect; rubbish under the bed and lot of mosquitos.

4/10 Poor

KWANGHYEON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 좋았음 스탶 친절함 방 그럭저럭

6/10 Okay

JEEHUN, 한국 광주

Disliked: Cleanliness, property conditions & facilities, room comfort
KL의 중심, 쇼핑하기 좋음
화장실이 딸린 건 편했으나 방에 창문이 없어 어둡고 축축합니다. 화장실의 수증기가 잘 안빠져나가요. 주인분은 친절하고 좋았습니다.

8/10 Good

Lieu Thuy Quang, viet nam

Liked: Cleanliness, staff & service, room comfort
very nice
verry good

6/10 Okay

Verified traveller

Liked: Cleanliness
Bon séjour mais le gérant a essayé de nous faire payer une taxe supplémentaire de quatre ringgits. Nous avons refusé lui disant que tout était compris. Il n'a donc pas insisté. A part cela il a été bien.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

10/10 Excellent

gilles, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surpris et charmés
Maison chinoise rénovée avec goût et charme situé au 7 à côté du café guest house "D’riverside ". Nous avions loué une chambre double avec balcon vue sur la ville,prévoir une montée d’escalier,chambre propre avec tout le nécessaire, salle de bain avec douche séparée . Il y a une petite terrasse commune tout en haut avec vue sur la rivière. Accueil aimable et professionnel de John donnant des informations utiles,sécurité,touristique,vous pouvez le joindre au café. Vous pouvez y prendre le petit déjeuner basique, gratuit.Le quartier touristique se trouve à proximité. Excellent séjour à Malacca

6/10 Okay

tan

8/10 Good

Jinwook, Korea

가격을 생각한다면 좋죠
일단은 수건이 없습니다. 정수기도 없구요 다만 1.5링깃만 주면 큰 통 하나 살수잇어요. 바닥이 오래되어서 소리가 나구요. 안내해주는 점원이 재밌는사람인거 같네요. 샤워시설이 열악하지만 가격을 생각한다면 추천해주고싶네요

10/10 Excellent

BIN, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience！
Nice place to stay，the staff is very friendly，and every thing be good enough

6/10 Okay

パパボーボ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities
ダッチスクエアからすぐの場所で便利
トイレ、シャワー付きのダブルベッドの部屋に宿泊しました。古い割には清潔で一流のサービスを求めるのでなければこういったスタイルもありだと思います。スタッフも気さくで対応に問題はないと思います。ロケーションとしては抜群で再度宿泊もありかな…と、思ってます。少しだけカフェを利用しましたが、サービスも料理も良かったと思います。 トイレとシャワーが一緒なのでシャワー後は自室のトイレは使えません。共有スペースのトイレとシャワーを使い分けることも必要です。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff members are friendly. However, needa take off the shoes before going up to the rooms.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
マイナス点をいくつか
この価格なら朝食付きのゲストハウスも珍しくないです。朝食がないのがマイナスポイント。 今まで利用したゲストハウスの中でも最もシャワー室が狭かった。

10/10 Excellent

SHINOBU, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のゲストハウス
女性専用ドミトリーに二泊しました。 オランダ広場から近く、立地は最高。 宿自体は古いそうですが、掃除も行き届いており、不潔感は一切ありませんでした。 洗濯用のバケツ、そして屋上にゲストも使える物干しがあり、滞在中に洗濯が出来て助かりました。 ブレックファスト付きでこのお値段は破格だと思います。

8/10 Good

TINGCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這個價位非常划算，房間跟浴室都有人打掃，去discovery cafe 飲品有折扣，位置離紅屋很近，很棒！