Title: Oneiro Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oneiro Suites Hotel with free parking, near Costa Maya Port ![Beach](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/58b6b150.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/685610cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/699d563f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/4835bbce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/fc4bde18.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oneiro Suites offers a genuine escape with its quiet garden setting. Guests can relax in the spa tub after a day of exploring or spend sunny hours lounging by the outdoor pool where comfortable sun loungers provide the perfect perch for afternoon reading or napping. 8.2 Very good ## Popular amenities - Pool - Hot tub - Pet-friendly - Housekeeping - Air conditioning - Parking included £63 includes taxes & fees 16 Oct - 17 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/050ca1b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 325 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ![Family Single Room, 1 King Bed, Non Smoking, Ocean View | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/4d17c791.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Single Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 258 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking, Pool View | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/6585cd0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Pool View ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 215 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/b1917489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 301 sq ft - Valley view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/7af3fbb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 301 sq ft - Partial ocean view - Sleeps 5 - 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/b1917489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 301 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/7af3fbb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds, Non Smoking, Pool View ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Free bottled water Electric kettle - 301 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMahahual-Hotels-Oneiros-Hotel.h102146127.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMahahual-Hotels-Oneiros-Hotel.h102146127.Hotel-Information) ## About the area Mahahual is home to Oneiro Suites. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Mahahual travel guide](https://www.expedia.co.uk/Mahahual.dx6151661) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71645%2C-87.70770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wYRE1S2jfpciBZ5MYyqUbeLw9WU=) Calle Huachinango , Mza 02 Lote 05, Mahahual, QROO, 77976 ### What's nearby - Mahahual Beach - 2 min walk - 0.1 miles - Mahahual Lighthouse - 16 min walk - 0.9 miles - Dolphin Discovery - 5 min drive - 2.0 miles - Maya Water Park - 6 min drive - 2.2 miles - Maya Chan Beach - 14 min drive - 4.6 miles ### Restaurants - ‪The Krazy Lobster - ‬4 min walk - ‪Big Mamá - ‬2 min walk - ‪Tequila Beach Club - ‬9 min walk - ‪Maramao - ‬3 min walk - ‪40 Cañones - ‬4 min walk ## About this property ### Oneiro Suites Hotel near Costa Maya Port Oneiro Suites provides amenities, such as a garden and a hot tub. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and a lifeguard on site - Free self-parking - Express check-out, express check-in and a lift - Smoke-free property Room features All guest rooms at Oneiro Suites include comforts, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 53-inch Smart TVs with Netflix, Hulu and streaming services - Wardrobes/cupboards, digital channels and daily housekeeping ## Similar properties ![Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/75516c27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 539 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - Spa - Parking included - Free WiFi - Air conditioning 8.6 Excellent 70 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/2ed69ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Museo Matan Ka'an Mahahual - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 698 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach towels, beach massages](https://images.trvl-media.com/lodging/60000000/59040000/59033400/59033387/64803248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noah Beach Hotel & Suites Mahahual - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=59033387&PinnedHotelID=59033387&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/96000000/95680000/95678600/95678593/b945f9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Caballo Blanco Mahahual - Pool - Free WiFi - Air conditioning - Microwave 9.2 Wonderful 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=95678593&PinnedHotelID=95678593&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages on the beach](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/50045cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinto Solé Mahahual - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 429 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37410000/37407300/37407278/77fcee10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Cabañas Del Doctor Mahahual - Parking included - Free WiFi - 24/7 front desk 7.6 Good 112 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=37407278&PinnedHotelID=37407278&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/45000000/44830000/44829100/44829056/3e4d7af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Fuerte Beach Resort Mahahual - Kitchen - Parking included - Free WiFi - Restaurant 9.2 Wonderful 140 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=44829056&PinnedHotelID=44829056&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach massages, beach bar](https://images.trvl-media.com/lodging/11000000/10140000/10130300/10130300/3f51ea59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 40 Cañones Mahahual - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 578 reviews £81 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10130300&PinnedHotelID=10130300&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/112000000/111960000/111959100/111959082/fdbcf183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Palmeras de Mahahual Mahahual - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.2 Very good 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=111959082&PinnedHotelID=111959082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Things to do - Hot tub - Outdoor pool ### Family friendly - Fenced pool - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk ### Guest services - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Pool loungers ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Grab bar in shower (81 centimetre high) - Handrails in stairways (81 centimetre high) - Lift (81 centimetre wide door) - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (89 centimetre high) - Wheelchair-accessible restaurant ### More - Lifeguards - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 53-inch smart TV with digital channels - Hulu - Netflix - Streaming services ### Food and drink - Electric kettle - Free bottled water - Tea bags/instant coffee ### More - Air conditioning - Desk - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 AM Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 15 ### Check-out Check-out before 12:30 PM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours), lockbox ### Pets Pets are allowed for an extra charge of MXN 300, per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 500 and a deposit of MXN 500 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 400.0 per day. Cots (infant beds) are available for MXN 350.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Pet deposit: MXN 500 per night - Pet fee: MXN 300 per pet (varies based on length of stay) plus a one-off MXN500 cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: MXN 350.0 per day - Rollaway bed fee: MXN 400.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash ### Property is also known as Oneiros Hotel Oneiro Suites Hotel Oneiro Suites Mahahual Oneiro Suites Hotel Mahahual ## Frequently asked questions ### Does Oneiro Suites have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Oneiro Suites? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Oneiro Suites on 16 Oct 2025 start from £62.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mahahual-Hotels-Oneiros-Hotel.h102146127.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Oneiro Suites pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 300 per pet, per night. A cleaning fee of MXN 500 also applies. Service animals are exempt from fees. ### How much is parking at Oneiro Suites? > Self-parking is free at this property. ### What time is check-in at Oneiro Suites? > Check-in start time: 2:00 PM; check-in end time: 8:00 AM. A fee applies for early check-in (subject to availability). ### What time is check-out at Oneiro Suites? > Checkout is at 12:30 PM. Late check-out is available for a fee (subject to availability). ### Where is Oneiro Suites located? > Situated in Mahahual, this hotel is within a 15-minute walk of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oneiro Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 24 8 - Good 6 6 - Okay 4 4 - Poor 2 2 - Terrible 4 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Carlos Eduardo Wanderkoke 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent cost x benefit ##### Carlos Eduardo Wanderkoke Stayed 1 night in Apr 2025 ### 10/10 Excellent #### WAN RU 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stay here for two weeks. Their entire stuff was very friendly hotel is new room is great. We really enjoy our stay here ##### WAN RU Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Beatriz Guadalupe Gómez 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Beatriz Guadalupe Gómez ### 6/10 Okay #### Jose 23 Aug 2025 En la plataforma dice una cosa y te dan otra ##### Jose Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Norma Alicia 14 Aug 2025 ##### Norma Alicia Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Veronica M 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó mucho el tendedero en el baño para trajes de baño excelente idea ##### Veronica M Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Danna 29 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities No cumplieron con la reserva, pedí una habitación con vista al mar y no lo tenía, reservé con camas queen y nos dijeron que ninguna habitación doble tiene camas queen cuando así tienen la opción de reservar e incluso nos dijeron que no se habían percatado de que era una reserva para 3 personas. No nos hicieron reembolso cuando pagamos extra por la cama y vista, simplemente no quisieron dar una solución más que un cambio de habitación que al final la recepcionista nos dijo que no se podría realizar. Solo comentaron que si quisiéramos una solución al final sería despertarnos temprano para hablar con el gerente. Terrible atención, las habitaciones no son malas pero la atención sí. ##### Danna Stayed 2 nights in Jul 2025 ### 8/10 Good #### María Estela 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena la recomiendo ##### María Estela Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Marisol 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Marisol Stayed 2 nights in May 2025 ### 2/10 Terrible #### Elodie 16 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A fuir ! L’établissement ne correspond plus du tout aux photos de l’annonce ! Moissure, odeur d’humidité, peu de lumière, poignée rouillée… Une piscine est vide et l’autre est trouble sans filtration, et les accès sont dangereux (marches trouées, branlantes) sans parler de la terrasse en ruine ! Bref insalubre et non sécuritaire surtout avec nos filles ! Dernier petit point la télé a disparu (nous on s’en fichait mais un point négatif en plus). Nous sommes partis et attendons toujours notre remboursement et action de la part d’hôtels.com ! ##### Elodie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nicolás Emanuel 16 Apr 2025 Liked: Staff & service, property conditions & facilities, room comfort ##### Nicolás Emanuel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### YAIR 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación, los cuartos limpios y cómodos. Todo el personal del hotel muy amables ##### YAIR Stayed 1 night in Apr 2025 ### 4/10 Poor #### Verified traveller 8 Apr 2025 Disliked: Cleanliness, staff & service Es war gerade noch OK. Das Zimmer war nicht ganz sauber. Die Fenster schon ewig nicht geputzt, aber wahrscheinlich auch schwer, bei dem starken Wind mit evt Sand. Aber wir fanden auch dunkle lange Haare im Zimmer. Betten waren bequem. Wasser in der Dusche warm. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Garcia Sarabia 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo limpio y todos muy amables ##### Garcia Sarabia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Daniela Jazmin 2 Mar 2025 Liked: Staff & service, property conditions & facilities Es un hotel muy bueno, lo unico que no me gusto es que salia un poco el olor a caño del baño ##### Daniela Jazmin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Laura 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable Excelente las habitaciones, comodidad y muy buena atención y excelente ubicación. El único detalle es que el agua de la alberca estaba fria. ##### Laura Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### francisco carreño 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo magnífico. Muy comodo y muy amable el personal Graciasss ##### francisco carreño Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Daisy Yuriria Arce 16 Feb 2025 ##### Daisy Yuriria Arce Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Ma Antonieta 3 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nunca he entramos el novio de la dueña es un nefasto misógino nos quería cobrar 1 mil por perro más 500 del depósito es un abusivo no sabe tratar a la gente fue al horrible de pleitos la verdad asqueroso de hotel nos estornino y nos asustaron q el hotel de era de un narco q nos fuéramos llegó la policías y no nos pagaron la cerca verdad horrible ##### Ma Antonieta Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jose Hernan 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jose Hernan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### César Manuel 6 Jan 2025 ##### César Manuel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Judith Esther 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar bonito y muy comodo, el personal atento y amable...un balcon que te permite ver los primeros rayos del sol dia ...una hermosa vista... ![](https://a.travel-assets.com/ugc/hotel-reviews/C0FE43292C32BD560E02F5B3FE9022B0BD0DA9FC1736108687370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Judith Esther Stayed 1 night in Jan 2025 ### 2/10 Terrible #### jorge 4 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones son minúsculas, se inundan cuando llueve, es un lugar muy sucio y descuidado. La cafetera estaba llena de agua podrida, el lugar se vende como suite y solo son cuartos de 12 m2 con baño. Es una publicidad engañosa, solo se usa para dormir pero cobran como un hotel de 4 estrellas y son cuartos con ningún servicio. El internet no sirve y con más razón las televisiones. ##### jorge ### 10/10 Excellent #### Hector 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Medio feo ##### Hector Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Veronica 12 Nov 2024 ##### Veronica Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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