Title: Hotel Luna de Plata Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=88134354&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Luna de Plata A tranquil retreat near Mahahual Beach where guests can enjoy rejuvenating spa services with aromatherapy or simply relax with complimentary lobby refreshments ## Photo gallery for Hotel Luna de Plata ![Exterior - Hotel Luna de Plata (Mahahual)](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/75099c9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Honeymoon Room | In-room safe, individually decorated, individually furnished, desk - Hotel Luna de Plata (Mahahual)](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/d9d81465.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Luna de Plata (Mahahual)](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/3e7b63c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Luna de Plata (Mahahual)](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/c2895d4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch LED TV with cable channels, TV - Hotel Luna de Plata (Mahahual)](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/f9c8ac81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Luna de Plata offers a peaceful escape steps from Mahahual Beach. Book spa treatments with aromatherapy, grab drinks at the bar, or enjoy meals at the on-site restaurant. Amenities include in-room WiFi, laundry facilities, and luggage storage. ## Reviews 8.2 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Bar ## Room options ### Check availability for these dates Tonight [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/b8b30d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning LED TV Fan Separate bedroom Eco-friendly toiletries - Garden view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/b180704f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 7.4 Good 3 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning LED TV Fan Separate bedroom Eco-friendly toiletries - Garden view - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Family Room ![Family Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/eb9e0ee0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning LED TV Fan Separate bedroom Eco-friendly toiletries - Garden view - 323 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Single Bed ### View all photos for Junior Room, Sea View ![Junior Room, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/acfd9008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Sea View 8.0 Very good 1 review ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning LED TV Fan Separate bedroom Eco-friendly toiletries - Sea view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Honeymoon Room ![Honeymoon Room | Bathroom | Shower, eco-friendly toiletries, towels, shampoo](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/6cdc59b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning LED TV Fan Eco-friendly toiletries Private bathroom - Garden view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Master Suite | In-room dining](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/ab25264e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning LED TV Fan Eco-friendly toiletries Private bathroom - Sea view - Sleeps 4 - 1 King Bed and 2 Single Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMahahual-Hotels-Hotel-Luna-De-Plata.h88134354.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMahahual-Hotels-Hotel-Luna-De-Plata.h88134354.Hotel-Information) ## About the area Located in Mahahual, Hotel Luna de Plata is on the beach. While the natural beauty of Mahahual Beach and Maya Chan Beach can be enjoyed by anyone, those looking for an activity can explore Costa Maya Port. Mahahual Lighthouse is another place to visit that comes recommended. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water. [Visit our Mahahual travel guide](https://www.expedia.co.uk/Mahahual.dx6151661) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.70958%2C-87.71262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7cPuJvHOkxiu-iYG84ojKar2cWY=) Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976 ### What's nearby - ![#WeWhoTravel #LifeAtExpedia](https://images.trvl-media.com/place/6151661/b915f1b2-d93f-4c6f-a7d1-883aaf5d4bd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mahahual Beach 6 min walk \- 0.4 miles - Mahahual Lighthouse 3 min drive \- 1.8 miles - Dolphin Discovery 7 min drive \- 2.9 miles - Maya Chan Beach 8 min drive \- 3.7 miles - Maya Water Park 9 min drive \- 3.3 miles ### Restaurants - The Krazy Lobster 15 min walk - 40 Cañones 9 min walk - Malecon 21 7 min walk - Nohoch Kay 8 min walk - Tequila Beach Club 2 min drive ## About this property ### Hotel Luna de Plata Hotel near Mahahual Beach Located close to Mahahual Lighthouse and Costa Maya Port, Hotel Luna de Plata provides a free daily manager's reception, designer shops on-site and a coffee shop/cafe. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy or a manicure/pedicure. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Continental breakfast (surcharge), wedding services and a water dispenser - A gift shop, multilingual staff and luggage storage Room features All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Eco-friendly toiletries and showers - 40-inch LED TVs with cable channels - Wardrobes/cupboards, recycling and fans ## Similar properties ![Interior](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/36a2dcd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Museo Matan Ka'an Mahahual - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 713 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Private Pool, Ocean View | View from room](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/c1fc225c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 570 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=17516759&PinnedHotelID=17516759&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/11000000/10140000/10130300/10130300/88e704f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 40 Cañones Mahahual - 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Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 250 per person - A bar/lounge - A coffee shop/cafe - Free daily manager's reception ### Things to do - Designer stores ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Wedding services ### Outdoors - Garden - On the beach ### Spa - Aromatherapy - Deep-tissue massages - Facials - Manicures/pedicures - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Communal living room - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - Mosquito nets - Smoke-free property - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Toilet paper - Towels provided ### Entertainment - 40-inch LED TV with cable channels ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Fan - Individual decor - Individual furnishings - Laptop workspace - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for MXN 150.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 17.60 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately MXN 250 per person - Crib (infant bed) fee: MXN 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Luna de Plata Hotel Hotel Luna de Plata Mahahual Hotel Luna de Plata Hotel Mahahual ## Frequently asked questions ### Is Hotel Luna de Plata pet-friendly? ### How much is parking at Hotel Luna de Plata? ### What time is check-in at Hotel Luna de Plata? ### What time is check-out at Hotel Luna de Plata? ### Where is Hotel Luna de Plata located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Luna de Plata Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Amenities ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 44 8 - Good 24 6 - Okay 11 4 - Poor 9 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Wis 5 Feb 2026 Liked: Cleanliness, amenities friendly staff. no language barrier for English. monkeys in the morning ##### Wis Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ruben 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner Dario was super helpful and cordial. Place and location were perfect. ##### Ruben Stayed 3 nights in Dec 2024 ### 8/10 Good #### Stephanie 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again. ##### Stephanie Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Brandy 4 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos. ##### Brandy Stayed 2 nights in Nov 2023 ### 8/10 Good #### B 6 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must. ##### B Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### William 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet and Comfortable Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating. ##### William Stayed 3 nights in Nov 2023 ### 4/10 Poor #### celia 24 Jul 2024 Disliked: Cleanliness, staff & service, amenities We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless ##### celia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### ilan 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean ##### ilan Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Alana 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Perfect ##### Alana Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ron 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far. ##### Ron Stayed 4 nights in Aug 2025 ### 8/10 Good #### HansPeter 29 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Thé italien restaurant in thé hôtel is very good ##### HansPeter Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Luis 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Every staff member was friendly! From the clerk to the manager and servers. ##### Luis Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Kellie 15 Feb 2025 . ##### Kellie Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ruben 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!! ##### Ruben Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Verified traveller 24 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 8/10 Good #### MA 23 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information. ##### MA Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Marc 27 Nov 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max. ##### Marc Stayed 2 nights in Nov 2023 ### 8/10 Good #### Manuel Oswaldo 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Habitación limpia y espaciosa, playa a 10 pasos del hotel ##### Manuel Oswaldo Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Ilia 13 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The patio door extremely hard to open. No coffee or tea provided in the room. Have to pay $10 extra fee for the cup of coffee ##### Ilia Stayed 1 night in Feb 2026 ### 6/10 Okay #### Vicky 31 Jan 2026 La chambre avec vue sur la mer était bien avec un grand lit king mais l'état de la chambre ou du site en général ne sont pas impeccables. Pour le prix, c'est bien mais cela reste un 3 étoiles. Le petit-déjeuner a été le pire de notre voyage au Mexique ! Un service très long pour une petite omelette trop salée à un prix exorbitant! Ne mangez pas sur place, dirigez-vous vers le centre-ville pour trouver beaucoup mieux! Le site est à quelques minutes à pied du centre-ville, ce qui est quand même bien! La plage devant aurait pu être bien aussi mais elle était pleine de sargasses malheureusement. ##### Vicky Stayed 1 night in Jan 2026 ### 8/10 Good #### Nora 27 Jan 2026 Liked: Amenities, property conditions & facilities El lugar es muy hermoso, pero creo que les hace falta a los empleados de recepción ser amables, en temas de limpieza no fue lo mejor. ##### Nora Stayed 2 nights in Jan 2026 ### 4/10 Poor #### alan 31 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El agua caliente no siempre funcionaba, se solicito una cama extra o un sofá cama y no lo pudieron proporcionar, el frigobar no funcionaba, su área para la playa muy sucio no quitan el zargaso que se acumula en la orilla. La limpieza en el cuarto y la atención del personal muy bien. ##### alan Stayed 3 nights in Dec 2025 ### 8/10 Good #### alberto 25 Dec 2025 Liked: Cleanliness Disliked: Amenities En general bien! ##### alberto Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Abel 25 Nov 2025 Liked: Cleanliness, staff & service, amenities Ambiente tranquilo ##### Abel Stayed 1 night in Aug 2025 ### 8/10 Good #### Oscar 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo en orden ##### Oscar Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Dreams Sapphire Resort & Spa - 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