5/5 Excellent
Ketan, Atlanta
Travelled with partner
13 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Photo gallery
Guest reviews
4.6 out of 5 Wonderful
995 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Map
Carrera San Jeronimo 34, Madrid, Madrid
Explore the area
Puerta del Sol4 min walk
Paseo del Prado4 min walk
Thyssen-Bornemisza National Museum5 min walk
Madrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive
Choose dates to view prices
Suite
Photos of Suite
Suite
4.7/5 guest room ratingMore detailsRoom amenities
- 431 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
40 square metres m2 room with courtyard views
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV, satellite channels and DVD player
Food & Drink – Espresso maker, minibar (stocked with some free items) and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, bathtub or shower, bathrobes and slippers
Practical – Laptop-compatible safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Duplex, 1 Queen Bed
Photos of Duplex, 1 Queen Bed
Duplex, 1 Queen Bed
4.7/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
32 square metres m2 room with city views
Layout – Separate living room
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV, satellite channels and DVD player
Food & Drink – Espresso maker, minibar (stocked with some free items) and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, bathtub or shower, bathrobes and slippers
Practical – Laptop-compatible safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Superior Room
Photos of Superior Room
Superior Room
4.6/5 guest room ratingMore detailsRoom amenities
- 269 sq ft
- Sleeps 2
- 1 Queen Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
25 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV, satellite channels and DVD player
Food & Drink – Espresso maker, minibar (stocked with some free items) and 24-hour room service
Sleep – Premium bedding and turn-down serviceBathroom – Private bathroom, bathtub or shower, bathrobes and slippers
Practical – Laptop-compatible safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Junior Suite
Photos of Junior Suite
Junior Suite
4.6/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
32 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – LCD TV, satellite channels and DVD player
Food & Drink – Espresso maker, minibar (stocked with some free items) and 24-hour room service
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, bathtub or shower, bathrobes and slippers
Practical – Laptop-compatible safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
About this area
Madrid
Located in Madrid's Literary Quarter neighbourhood, Urban is in the city centre and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Plaza de Cibeles and Puerta de Alcala. Looking to enjoy an event or a match while in town? See what's going on at Santiago Bernabeu Stadium.
What's nearby
- Puerta del Sol - 4 min walk
- Paseo del Prado - 4 min walk
- Thyssen-Bornemisza National Museum - 5 min walk
- Gran Via Street - 6 min walk
- Plaza de Cibeles - 10 min walk
Getting around
- Sevilla Station - 3 min walk
- Madrid Recoletos Station - 15 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
Restaurants
- CEBO — 1 min walk
- Glass Mar — 1 min walk
- Starbucks - 4 min walk
- El Lacón - 3 min drive
- Restaurante Marina Ventura - 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
- Self parking: EUR 27 per night
- Limited parking spaces
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 26 per person
- 3 restaurants
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Seasonal outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- DVD player
- Free cots/infant beds
- In-room childcare (surcharge)
- Laundry facilities
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- French
- German
- Italian
- Portuguese
- Spanish
Business services
- 1 meeting room
- Business centre
- Conference space (3240 square feet)
Outdoors
- Pool sunloungers
- Rooftop terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Free cots/infant beds
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hairdryer (on request)
Entertainment
- DVD player
- LCD TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Espresso maker
- Free minibar (some items)
More
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 33 per pet, per night
Up to 33 lb/15 kg
Food and water bowls are available
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 26 per person (approximately)
- Airport shuttle fee: EUR 90 per vehicle (one-way)
- Self-parking fee: EUR 27 per night
- Pet fee: EUR 33 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
Property is also known as
Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel
Urban Madrid
Urban Hotel Madrid
Frequently asked questions
4.6
Wonderful
995 reviews4.7/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
4/5 Good
Verified traveller
12 Jul 2020
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2019
5/5 Excellent
Verified traveller
21 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner, Travelled with group
14 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
5/5 Excellent
Tim, Dallas
Business traveller
8 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020