Get an overview of this hotelFamily-friendly Madrid hotel in Barrio de las Letras, walk to Prado Museum

Collecting Nectar Points

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business centre
Laundry facilities

Location

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Tourist Information Center and Thyssen-Bornemisza Museum. Prado Museum and Plaza Mayor are also within 15 minutes.

Hotel features

Along with 3 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.

Room amenities

All 96 soundproofed properties provide free WiFi, free wired Internet and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Urban provides a steam room and a fitness centre. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to A business centre, a limo/town car service and a meeting room. Event facilities measure 3240 square feet (301 square metres). This Art Deco hotel also offers a rooftop terrace, multilingual staff and complimentary newspapers in the lobby. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Rooftop terrace 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Year Built 2005 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Steam room 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 301 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 3240 
  • Laundry facilities 
  • Total number of rooms - 96 
  • One meeting room 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi 
  • DVD player 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Turndown service 
  • Bidet 
  • Slippers 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Free wired Internet 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

CEBO – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open select days.

Glass Mar – This tapas bar specialises in Mediterranean cuisine. Open selected days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 18 per pet, per night.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: EUR26 per person (approximately)
  • Airport shuttle fee: EUR90 per vehicle (one-way)
  • Self-parking fee: EUR27 per day
  • Pet fee: EUR18 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Urban Hotel Madrid
  • Urban Hotel
  • Urban Madrid
  • Madrid Urban Hotel
  • Hotel Urban Madrid

We should mention

Cash transactions at this property cannot exceed EUR2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.

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