Get an overview of this hotelFamily-friendly Madrid hotel in Barrio de las Letras, walk to Prado Museum
Collecting Nectar Points
Simply enter your Nectar card number when you check out. Your points will be credited 35 days after you return from your trip.
*Terms and conditions apply.
Popular property highlights
This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Plus Ultra Seguros and Thyssen-Bornemisza Museum. Prado Museum and Plaza Mayor are also within 15 minutes.
Along with 3 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
All 96 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.Information missing or incorrect? Tell us! Opens in a new window.
In addition to an outdoor pool, Urban provides a steam room and a fitness centre. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to A business centre, a limo/town car service and a meeting room. Event facilities measure 3240 square feet (301 square metres). This Art Deco hotel also offers a rooftop terrace, multilingual staff and complimentary newspapers in the lobby. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests.
- Express check-in
- Rooftop terrace
- Fitness facilities
- 24-hour front desk
- Poolside bar
- Business center
- Express check-out
- Year Built 2005
- Free WiFi
- Dry cleaning/laundry service
- Steam room
- Outdoor pool
- Babysitting or childcare (surcharge)
- Limo or Town Car service available
- Safe-deposit box at front desk
- Conference space size (meters) - 301
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 3240
- Laundry facilities
- Total number of rooms - 96
- One meeting room
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
- Free WiFi
- DVD player
- Premium bedding
- In-room climate control (air conditioning)
- Air conditioning
- Free newspaper
- Turndown service
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board (on request)
- Free wired Internet
- Soundproofed rooms
- Daily housekeeping
- Private bathroom
- Room service (24 hours)
- Free cribs/infant beds
- In-room safe (laptop compatible)
- LCD TV
Where to Eat
CEBO – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open select days.
Glass Mar – This tapas bar specialises in Mediterranean cuisine. Open selected days.
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- Pets are allowed for an extra charge of EUR 18 per pet, per night.
You need to know
Extra-person charges may apply and vary depending on property policy.
- Breakfast fee: EUR26 per person (approximately)
- Airport shuttle fee: EUR90 per vehicle (one-way)
- Self-parking fee: EUR27 per day
- Pet fee: EUR18 per pet, per night
- Urban Hotel Madrid
- Urban Hotel
- Urban Madrid
- Madrid Urban Hotel
- Hotel Urban Madrid
We should mention
Cash transactions at this property cannot exceed EUR2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Awards & Affiliations
- Urban is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.