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Get an overview of this hotelGrand 5-star luxury hotel in the heart of Madrid


In central Madrid

This luxury hotel is 150 meters from the Congress of Deputies and 500 meters from Puerta del Sol. Just a few minutes away from the "museum triangle" formed by the Prado, the Thyssen-Bornemisza, and the Queen Sofia Museums.

Restaurant, oyster bar

Urban offers an outdoor pool, steam room, spa services, and also has a business center. The hotel has a restaurant, a terrace bar, an oyster bar, and offers 24-hour room service. Self-parking is available for surcharge.

LCD TVs, DVD players

Guestrooms at Urban offer premium bedding, minibars, LCD TVs with DVD players, and free WiFi. The bathrooms feature telephones, bathrobes, and slippers.

Hotel Amenities

Hotel Amenities

Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This 5-star Madrid hotel has an outdoor pool, fitness equipment, spa services, and a steam room.

Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.

A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Self-parking is available for a surcharge. The hotel also has a museum dedicated to Papua Nuova Guinea art. WiFi is complimentary.

  • Free WiFi 
  • Outdoor pool 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Multilingual staff 
  • Express check-in 
  • Safe-deposit box at front desk 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Total number of rooms - 96 
  • One meeting room 
  • Rooftop terrace 
  • Luggage storage 
  • Number of floors - 6 
  • Conference space size (feet) - 3240 
  • Airport transportation (surcharge) 
  • Limo or Town Car service available 
  • Conference space size (meters) - 301 
  • Year Built 2005 
  • Number of restaurants - 2 
  • Number of buildings/towers - 1 
  • Steam room 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi 
  • DVD player 
  • Premium bedding 
  • Climate control 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board (on request) 
  • Air conditioning 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.

Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.

La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.

Room Service - Available 24 hours a day.

Nearby Things to Do

Urban offers fitness equipment, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 25.3 per person (approximately)
  • Airport shuttle fee: EUR 81 per vehicle (roundtrip)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 18 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
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