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Tótem Madrid Hotel

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Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Tótem Madrid Hotel

VIP Access

Tótem Madrid Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Hermosilla, 23, Madrid, Madrid, 28001

Explore the area

  • Popular LocationEl Retiro Park10 min walk
  • Popular LocationPuerta de Alcala11 min walk
  • Popular LocationGran Via Street18 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive

Choose dates to view prices

About this area

Madrid

Near a metro station, Tótem Madrid Hotel is in Salamanca, a neighbourhood in Madrid with great shopping. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcala. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Spend some time exploring the area's activities, including segway rentals/tours.
Visit our Madrid travel guideOpens in a new window
Map

What's nearby

  • National Library - 8 min walk
  • El Retiro Park - 10 min walk
  • Puerta de Alcala - 11 min walk
  • Plaza de Cibeles - 15 min walk
  • Gran Via Street - 18 min walk

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive

Restaurants

  • Jurucha - 3 min walk
  • Le Pain Quotidien - 3 min walk
  • La Maruca - 3 min walk
  • 99 Sushi Bar - 3 min walk
  • Estay Restaurante - 3 min walk

About this property

Tótem Madrid Hotel

Luxury Madrid hotel in Salamanca, walk to El Retiro Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a meeting room. All 64 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 36 per night)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: EUR 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 28 per pet, per night
Welcoming dogs only
1 per room (up to 22 lbs/10 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 77.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 24 per person (approximately)
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 290 out of 419 reviews
5 - Excellent 69%
Rating 4 - Good. 104 out of 419 reviews
4 - Good 25%
Rating 3 - Okay. 17 out of 419 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 419 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 419 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient The staff was very serviceable, excellent
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and quality
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, commodity, food and service. Definitely would stay there again.
Stayed 5 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always, especially loved the extremely clean room and the very comfortable bed.
Stayed 8 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute and convenient place to stay. Always a good idea.
Stayed 1 night in Jan 2022