Title: Onefam Sungate Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10937915&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Onefam Sungate Madrid's energy flows through this well-connected hotel where multilingual staff share insider tips that transform ordinary city visits into memorable experiences ## Photo gallery for Onefam Sungate ![Dining - Onefam Sungate (Madrid)](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/4946cdd8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Onefam Sungate (Madrid)](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/48b41cb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Twin Room, Shared Bathroom | Premium bedding, iron/ironing board, free WiFi, bed sheets - Onefam Sungate (Madrid)](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/b4ac64d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Onefam Sungate (Madrid)](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/b587c967.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Onefam Sungate (Madrid)](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/409e62ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Onefam Sungate offers a vibrant retreat in central Madrid. Enjoy complimentary in-room WiFi and a 24-hour front desk with multilingual assistance. Dry cleaning and laundry services are available to keep guests looking their best while exploring the Spanish capital. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Business services - Laundry room - Housekeeping - 24/7 front desk £60 includes taxes & fees 27 Jan - 28 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10937915&PinnedHotelID=10937915&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Basic Twin Room, Shared Bathroom ![Basic Twin Room, Shared Bathroom | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/b4ac64d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, Shared Bathroom ### Highlights Air conditioning Premium bedding Hairdryer Shared/communal kitchen Daily housekeeping - Sleeps 2 - 1 Large Single Bed ### View all photos for Basic Double Room, 1 Queen Bed, Shared Bathroom ![Basic Double Room, 1 Queen Bed, Shared Bathroom | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10940000/10938000/10937915/7ceb33db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Shared Bathroom ### Highlights Air conditioning Premium bedding Hairdryer Shared/communal kitchen Daily housekeeping - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 9.8 Exceptional 2,189 reviews £197 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=9b672383-1cfd-466b-a195-575d30f1ab8d&top_cur=GBP) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54500/54490/44b376d4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grupotel Mayorazgo Madrid Centro - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 247 reviews £85 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid-4.h78393913.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=9b672383-1cfd-466b-a195-575d30f1ab8d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sungate-One.h10937915.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sungate-One.h10937915.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, Onefam Sungate is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) [View more Hostels in Madrid](https://www.expedia.co.uk/Madrid-Hostels.d178281-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41862%2C-3.70462&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Pg4EgI5BnvL6Bt5-qyvJk-8NJ10=) Calle del Carmen 16, Madrid, Madrid, 28013 ### What's nearby - Gran Via \- 2 min walk \- 0.1 miles - Plaza de Callao \- 3 min walk \- 0.2 miles - Puerta del Sol \- 3 min walk \- 0.2 miles - Plaza Mayor \- 6 min walk \- 0.4 miles - Plaza de Santa Ana \- 7 min walk \- 0.4 miles ### Getting around - Callao Station - 3 min walk - Madrid Recoletos Station - 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive ### Restaurants - ‪Cafetería El Corte Inglés - ‬3 min walk - ‪TAKOS - ‬1 min walk - ‪Café & Té - ‬1 min walk - ‪Starbucks - ‬3 min walk - ‪La Quintina - ‬2 min walk ## About this property ### Onefam Sungate Hostel near Gran Via A short walk from Puerta del Sol and Plaza Mayor, Onefam Sungate provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi. Other perks include: - A 24-hour front desk, multilingual staff and luggage storage - A front desk safe, a computer station and smoke-free property - Tour/ticket information and concierge services Room features All guest rooms at Onefam Sungate offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi. More amenities include: - Showers and hairdryers - Communal kitchens and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4340000/4339000/4338981/9fc2e995.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barbieri Sol Hostel Madrid Centro - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 8.2 Very good 26 reviews £53 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4338981&PinnedHotelID=4338981&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Balcony | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70760000/70758900/70758879/a8178a21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Alfaro Madrid Centro - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 230 reviews £60 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=70758879&PinnedHotelID=70758879&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8740000/8731500/8731498/1aa058c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Rober Madrid Centro - 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Free Wi-Fi - Microwave 8.6 Excellent 96 reviews £33 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=111044813&PinnedHotelID=111044813&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking available (EUR 32 per day) ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 1874 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shower - Towels provided ### Food and drink - Shared kitchen access ### More - Air conditioning (climate-controlled) - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The property charges 4 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: EUR 32 per day - Credit card charges are subject to a surcharge of 4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Sungate One Hostel Madrid Sungate One Hostel Sungate One Madrid Sungate One Sungate One Sungate One Hostel Onefam Sungate Madrid Onefam Sungate Hostel/Backpacker accommodation Onefam Sungate Hostel/Backpacker accommodation Madrid ## Frequently asked questions ### Is Onefam Sungate pet-friendly? ### How much does it cost to stay at Onefam Sungate? ### How much is parking at Onefam Sungate? ### What time is check-in at Onefam Sungate? ### What time is check-out at Onefam Sungate? ### Where is Onefam Sungate located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Onefam Sungate Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 127 8 - Good 39 6 - Okay 9 4 - Poor 5 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Anna 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hostel in central Madrid. Easy to reach by public transport. Has everything you need and the staff is very friendly. We could store our luggage and even check in one hour earlier. The price for the private double bed room was ta bit high considering the small size and the quality of the bed - very simple basic bed. ##### Anna Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Massive thanks to all the staff. Their recommendations made my tip extremely pleasant! ##### Luis Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Gabriel 13 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance ##### Gabriel Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Jacob 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I chose OneFam in Madrid based on many of the reviews that said they were safe, clean and friendly and committed to building community. I was very happy with my stay in one of their single rooms where the air conditioning was very nice and the bathrooms were clean. The bed was a bit lumpy, but that is to be expected at a hostel. I think they also do a great job of organizing events to get the guests to socialize, like cooking nights, drinking games, and nights out. While I didn't take advantage of these offerings during my one night stay, I will definitely do so in future stays at OneFam hostels. ##### Jacob Stayed 1 night in Oct 2025 ### 10/10 Excellent #### GLORIA PAULINA 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fue muy linda Ana quien nos hizo checkin y nos ayudó con nuestras dudas ##### GLORIA PAULINA Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Marisol 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atencion la muchacha recepcionista muy atenta ##### Marisol Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Brendali 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta ubicada cerca de todo, el trato es muy familiar, cama muy comoda e instalaciones muy limpias. Nos sentimos muy a gusto. Gracias por la experiencia ##### Brendali Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Rosa Maria 4 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien llegaron al hotel a las 12 de la noche y sin ningun problema la recepcion estaba abierta toda la noche por la mañana les ofrecieron desayuno todo muy bien. ##### Rosa Maria Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Tania 16 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!! ##### Tania Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Manu 3 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money ##### Manu Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Fraser 27 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location - Friendly staff - superb Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid. ##### Fraser Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller 14 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Volveria Buena ubicacion a escasoa metros de la estacion de Sol. ##### Verified traveller Stayed 1 night in Jan 2022 ### 10/10 Excellent #### YEEUN 21 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 매우 추천! Angel 을 비롯한 모든 스텝들이 친절하고 인사를 잘 해 주십니다. 가성비, 위치, 청결, 시설 모든 것이 좋습니다. 한가지 단점은 엘리베이터가 없어 3층까지 큰 짐을 옮기는게 힘들지만, 스텝분들이 들어다 주셔서 감사했습니다. 전형적인 서양인 많은 밝은 분위기의 호스텔입니다. ##### YEEUN Stayed 6 nights in Dec 2021 ### 10/10 Excellent #### irmina 18 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay and staff What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience! ##### irmina Stayed 2 nights in Nov 2021 ### 8/10 Good #### Verified traveller 12 Nov 2021 Liked: Property conditions & facilities, room comfort #### Bueno En general fue aceptable mi estadía en el establecimiento ##### Verified traveller Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### irmina 12 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing This is by far the best hostel I’ve stayed in. It feels very homely and social, people working there are extremely friendly and organise so many cool activities that help meeting other solo travellers . I had the best time and found it hard to leave, planning on coming back for sure. Madrid is also full of things to do, so all in all a win. ##### irmina Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Verified traveller 29 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay here if you're visiting Madrid! Great hostel with friendly staff and a good atmosphere to meet new people. Right by a metro station and in a great location. Can walk to many attractions. Clean spaces and comfy beds. Really enjoyed my stay and would recommend! ##### Verified traveller Stayed 2 nights in Oct 2021 ### 8/10 Good #### Xaviera 5 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I recommend Well situated in the center of Madrid. Good price. Friendly staff ##### Xaviera Stayed 2 nights in May 2021 ### 10/10 Excellent #### Ana Belén 17 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy grata la estancia y muy bien ambiente. La gente del staff encantadora y siempre pendiente ##### Ana Belén Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Ana Belén 16 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado El sitio en una excelente ubicación. Los chicos y chicas del staff siempre atentos y amables. Te hacen sentir como en casa y mejor aún. Deseando de volver de nuevo 😁😁😁 ##### Ana Belén Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Verified traveller 15 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All good Estupendo hostalito en el. Punto 0 de espana ##### Verified traveller Stayed 1 night in Jan 2021 ### 4/10 Poor #### S 10 Sept 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### not for me-but maybe for you! overpriced room, noisy air con, small room with 2 single beds-you have to climb a wall to access 1 of the beds, chill out movie area is relaxing-but not so relaxing if you are in your room-then you can hear everyone talking, music playing etc blocked showers, screws loose in drains, some staff good, others not so good. people throw burning cigarettes on your head from the rooms, staff throw dead cigarette butts out of windows when cleaning rooms... i wont use this hostel again here at this place. ##### S Stayed 1 night in Sep 2020 ### 4/10 Poor #### S 10 Sept 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### No thanks i had 2 rooms booked, My 1st room was a shared female dormitory, if you sit on the end of the beds then be careful, as they tip up causing you to fall on the floor, left me with serious back pain. mattress was uncomfortable. Room was dirty. My 2nd room was a private room costing £44 for 1 night, not worth the money, you can find a 1 or 2star hotel for this price, overpriced, small, with 2 single beds, you need to climb the wall if you want to access 1 of the single beds. i was disgusted and shocked at the price when i saw this room, i wanted to ask for a refund. i couldn't use the air con in this room-far to noisy. but the mattress was comfortable. The shower on the 4th floor was blocked and flooded the whole area outside the shower room, flooding into the bedrooms opposite the shower, massive screw sticking out of the shower drain-damaged my foot. The hostel in general-very noisy and dirty, smells of guests cooking. The air conditioners outside & inside the rooms are disturbing, when i arrived on my 1st night-someone threw a lit cigarette onto my head from a room somewhere above the entrance area, burning my hair and scalp. on the 2nd last day someone threw 2 dead cigarette butts on top of my head from one of the rooms above-this was staff cleaning the room. some of the staff were nice-but some were not. ##### S Stayed 5 nights in Sep 2020 ### 10/10 Excellent #### Reinaldo 14 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfeito Tudo perfeito, desde a acomodação como atendimento, mas a localização é o melhor de tudo...perto dos melhores lugares. Show. ##### Reinaldo Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### AYA 5 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff and good price. Good price,friendly staff, clean, location. 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