Title: Sercotel Gran Hotel Conde Duque Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17269&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sercotel Gran Hotel Conde Duque Madrid's cultural heart awaits at this central hotel where travelers can shop on-site, enjoy traditional tea service, and discover authentic Spanish flavors ## Photo gallery for Sercotel Gran Hotel Conde Duque ![Front of property - Sercotel Gran Hotel Conde Duque (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/9898300b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Sercotel Gran Hotel Conde Duque (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/08aa5032.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Sercotel Gran Hotel Conde Duque (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/66802705.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch, dinner, brunch served; local cuisine - Sercotel Gran Hotel Conde Duque (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/574ef426.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room (Exterior View) | Premium bedding, down duvets, memory-foam beds, minibar - Sercotel Gran Hotel Conde Duque (Madrid)](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/0299733c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sercotel Gran Hotel Conde Duque places travelers in Madrid's vibrant center with on-site shopping and a salon de te serving local specialties. Guests can book a massage after exploring the Royal Palace and Puerta del Sol. Visitors appreciate the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £85 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17269&PinnedHotelID=17269&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Classic Twin Room (Exterior View) ![Classic Twin Room (Exterior View) | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/c89b4a75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room (Exterior View) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Twin Room ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/41d200c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 178 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/41d200c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 178 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room ![Basic Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/c761be28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 8.8 Excellent 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 107 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Classic Triple Room ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/41d200c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds LCD TV Pillow menu Memory foam bed Down duvet - 214 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Classic Room ![Classic Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/aa4d2c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Triple Room ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/41d200c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds LCD TV Pillow menu Blackout curtains Separate bedroom - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Classic Room (Exterior View) ![Classic Room (Exterior View) | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/17300/17269/5bff95c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Exterior View) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Memory foam bed Down duvet Blackout curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) ## About the area Located in Chamberí, a neighbourhood in Madrid, Sercotel Gran Hotel Conde Duque is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43090%2C-3.70759&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VFRRTQgWMxnSHsZXKDxQkc98Wz0=) Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015 ### What's nearby - Comillas Pontifical University \- 5 min walk \- 0.3 miles - Plaza de España - Princesa \- 6 min walk \- 0.4 miles - Gran Via \- 13 min walk \- 0.7 miles - Royal Palace of Madrid \- 3 min drive \- 1.2 miles - Puerta del Sol \- 3 min drive \- 1.2 miles ### Getting around - San Bernardo Station - 3 min walk - Madrid Recoletos Station - 4 min drive - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive ### Restaurants - ‪Puntarena - ‬4 min walk - ‪Pub Garden - ‬3 min walk - ‪El Seiscientos - ‬2 min walk - ‪Taqueria Puerco - ‬4 min walk - ‪Taberna De Súchil - ‬2 min walk ## About this property ### Sercotel Gran Hotel Conde Duque Upscale hotel near Gran Via Near Royal Palace of Madrid and Puerta del Sol, Sercotel Gran Hotel Conde Duque provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site local cuisine restaurant, salon de te, offers brunch, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks include: - Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge) - Express check-out, express check-in and babysitting (surcharge) - Coffee/tea in reception, a computer station and a reception hall - Guest reviews speak highly of the helpful staff Room features All 141 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Memory foam beds and down duvets - Bathrooms with bidets and baths or showers - 32-inch LCD TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/25700/25620/8e0c10db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Versalles Chamberí - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,000 reviews £95 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=25620&PinnedHotelID=25620&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/530000/523300/523265/4a1ead70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Madrid City Center Malasaña - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 8.8 Excellent 1,000 reviews £77 includes taxes & fees 18 Jan - 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19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4101730&PinnedHotelID=4101730&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/530000/523300/523272/38b27f38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Boutique Hotel Madrid Chamberí - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 8.6 Excellent 618 reviews £73 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=523272&PinnedHotelID=523272&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/880000/874200/874154/f698f59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Suites Madrid Chamartín - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,020 reviews £80 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=874154&PinnedHotelID=874154&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/800000/796700/796680/4ec6b9e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Pio XII Chamartín - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,002 reviews £72 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=796680&PinnedHotelID=796680&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 22 per night); discounts available - Train station pick-up shuttle (surcharge) - Limo/town car service - Parking on site (EUR 25 per night) - Limited on-site self parking - Onsite parking options include a garage ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - salon de te ### Things to do - Gym - Library ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre (97 square foot of space) - Meeting rooms ### Accessibility - Lift ### More - 1 building - 8 floors - Art Deco architecture - Banquet hall - Built in 1953 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 per person - Self-parking fee: EUR 25 per night - Nearby parking fee: EUR 22 per night (656 ft away) - Pet fee: EUR 30 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Conde Duque Hotel Gran Conde Duque Gran Conde Duque Madrid Gran Hotel Conde Gran Hotel Conde Duque Gran Hotel Conde Duque Madrid Gran Hotel Duque Hotel Conde Duque Hotel Gran Conde Duque Hotel Gran Duque Sercotel Gran Hotel Conde Duque Madrid Sercotel Gran Hotel Conde Duque Sercotel Gran Conde Duque Madrid Sercotel Gran Conde Duque Sercotel Gran Conde Duque Sercotel Gran Hotel Conde Duque Hotel Sercotel Gran Hotel Conde Duque Madrid Sercotel Gran Hotel Conde Duque Hotel Madrid ## Frequently asked questions ### Is Sercotel Gran Hotel Conde Duque pet-friendly? ### How much does it cost to stay at Sercotel Gran Hotel Conde Duque? ### How much is parking at Sercotel Gran Hotel Conde Duque? ### What time is check-in at Sercotel Gran Hotel Conde Duque? ### What time is check-out at Sercotel Gran Hotel Conde Duque? ### Where is Sercotel Gran Hotel Conde Duque located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sercotel Gran Hotel Conde Duque Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 484 8 - Good 365 6 - Okay 96 4 - Poor 24 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Andrew 2 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities A comfortable stay at the heart of Madrid. ##### Andrew Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Bashar 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent customers service, great atmosphere, room cleanness ##### Bashar Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Geronimo 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean ##### Geronimo Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Assil 13 Dec 2025 Disliked: Amenities Room smells humidity and third bed was uncomfortable ##### Assil Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### David 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again! ##### David Stayed 1 night in Oct 2025 ### 10/10 Excellent #### anna marie 12 Oct 2025 Liked: Cleanliness, amenities Very accommodating ##### anna marie Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Pedro 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Pedro Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sara 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing place to stay!! ##### Sara Stayed 3 nights in May 2025 ### 8/10 Good #### Alberto 6 Jul 2025 Hotel was clean and staff very nice ##### Alberto Stayed 1 night in Jul 2025 ### 8/10 Good #### Alberto 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant ##### Alberto Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Rodney 18 Jul 2025 Liked: Cleanliness, staff & service, amenities The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro. ##### Rodney Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Mehran 13 Oct 2025 Disliked: Property conditions & facilities It’s an old outdated room. Will not stay again. ##### Mehran Stayed 1 night in Oct 2025 ### 8/10 Good #### Monika 25 Sept 2025 Liked: Cleanliness, staff & service The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold?? ##### Monika Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Preni 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great! ##### Preni Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Judith 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a very enjoyable stay. ##### Judith Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Allan 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff. Wonderful breakfast. Great location, with metro nearby. ##### Allan Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Cherisse 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient location. Friendly staff. ##### Cherisse Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Dalia 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. ##### Dalia Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Elizabeth 30 Sept 2025 Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other. ##### Elizabeth Stayed 4 nights in Sep 2025 ### 8/10 Good #### Leticia 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and rooms Great location, safe and beautiful. My only complaint is the lack of response to questions before arriving at the hotel. I asked about parking 3x and never got a response. I also requested 2 separate beds and got no response, but got a room with 2 beds when we checked in. ##### Leticia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Clara 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options. ##### Clara Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### SERGIO 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance. ##### SERGIO Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nathan 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Had a fantastic time. The AC worked well & kept the room cool. Bed was comfy, shower was straightforward to use. My room was tidied up each day ##### Nathan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Sue 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Second time at this hotel. Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops. ##### Sue Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Mercedes 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent. ##### Mercedes Stayed 6 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information) ---