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Overview of Sercotel Gran Hotel Conde Duque

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Featured image
Premium bedding, down duvets, memory-foam beds, minibar
Premium bedding, down duvets, memory-foam beds, minibar
Premium bedding, down duvets, memory-foam beds, minibar
Premium bedding, down duvets, memory-foam beds, minibar

Sercotel Gran Hotel Conde Duque

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCalle de la Princesa11 min walk
    Popular LocationGran Via Street13 min walk
    Popular LocationLope de Vega Theatre15 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)30 min drive

Choose dates to view prices

Double Room

4.4/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Habitación con cama doble y supletoria

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Single Room

5/5 guest room rating
  • Sleeps 1
  • 1 Large Single Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Habitación doble con vistas

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this area

Madrid

Located in Madrid's Chamberi neighbourhood, Sercotel Gran Hotel Conde Duque is in the city centre and near a metro station. Royal Palace of Madrid and Principe Pio are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Paseo de la Castellana. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Wax Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: San Bernardo Station is 3 minutes on foot and Quevedo Station is 6 minutes.
Popular Location

What's nearby

  • Calle de la Princesa - 11 min walk
  • Gran Via Street - 13 min walk
  • Lope de Vega Theatre - 15 min walk
  • Royal Palace of Madrid - 18 min drive
  • Puerta del Sol - 24 min drive

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive

Restaurants

  • Salon de te — 1 min walk
  • Tanino - 3 min walk
  • De Pata Negra - 4 min walk
  • Green Club Café - 4 min walk
  • Zarracín - 4 min walk

About this property

Sercotel Gran Hotel Conde Duque

Art Deco Madrid hotel in Chamberi, near Gran Via Street
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 141 soundproofed rooms feature free WiFi and memory foam beds. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Sercotel Gran Hotel Conde Duque offers 141 forms of accommodation with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • On-site parking options include a garage
  • Off-site parking for EUR 22 per night; discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 12.5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (97 square feet of space)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Dogs and cats only
1 per room (up to 11 lbs/5 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.5 per person (approximately)
  • Self-parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Sercotel Gran Hotel Conde Duque and receive a full refund?
Yes, Sercotel Gran Hotel Conde Duque offers free cancellation on select room rates, because flexibility matters! Please refer to Sercotel Gran Hotel Conde Duque cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sercotel Gran Hotel Conde Duque?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on 19 Apr 2021 start from £69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sercotel Gran Hotel Conde Duque pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 25 per pet, per day.
How much is parking at Sercotel Gran Hotel Conde Duque?
Self-parking is available for EUR 22 per night.
What time is check-in at Sercotel Gran Hotel Conde Duque?
Check-in is from 3 PM - midnight.
What time is check-out at Sercotel Gran Hotel Conde Duque?
Checkout is at noon.
Where is Sercotel Gran Hotel Conde Duque located?
Located in Chamberi, this hotel is within a 15-minute walk of Calle de la Princesa, Gran Via Street and Teatro Coliseum. Royal Palace of Madrid and Complutense University of Madrid are also within 1 mile (2 km). San Bernardo Station is only a 3-minute walk and Quevedo Station is 6 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 256 out of 586 reviews
5 - Excellent 44%
Rating 4 - Good. 247 out of 586 reviews
4 - Good 42%
Rating 3 - Okay. 60 out of 586 reviews
3 - Okay 10%
Rating 2 - Poor. 15 out of 586 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 586 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020

4/5 Good

Stayed 20 nights in Aug 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Good Hotel. NOT recommended in hot summer months as the AC is defunct. Seems like owner has some deferred maintenance. But location is great, and beds/baths good.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor in the lobby was fascinating. The staff was very friendly, I really did enjoy my stay and would stay there the next time I am in town. Thank you!
Stayed 2 nights in Aug 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

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