Title: Hotel Luze Castellana Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1482793&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Luze Castellana Hotel with a seasonal outdoor pool, near Bernabéu Stadium ## Photo gallery for Hotel Luze Castellana ![Flat-screen TV - Hotel Luze Castellana (Madrid)](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/1a6092e9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room | Select Comfort beds, in-room safe, desk, laptop workspace - Hotel Luze Castellana (Madrid)](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/c69104e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 15 per person) - Hotel Luze Castellana (Madrid)](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/8b56c685.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Luze Castellana (Madrid)](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/dd73ae57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Luze Castellana (Madrid)](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/247eb2d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Luze Castellana offers a peaceful Madrid getaway with practical amenities. Enjoy free in-room WiFi, grab refreshments at the bar/deli, and relax by the pool. Helpful staff provide tour assistance and dry cleaning, making it easy to visit nearby Santiago Bernabéu Stadium. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Room service - Parking available - 24/7 front desk £92 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1482793&PinnedHotelID=1482793&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Double Room ![Standard Double Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/cb49b25f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Mini Room ![Mini Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/36e4a2a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mini Room 9.0 Wonderful 18 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - 183 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/cc3780e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - 183 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Superior Room ![Superior Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/d0c7d929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Eco-friendly toiletries - 183 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/c69104e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Mini Room ![Deluxe Mini Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/1abc51b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Mini Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Select Comfort beds, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1490000/1482800/1482793/ba11f892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Select Comfort bed Blackout curtains Hairdryer - Sleeps 3 - 3 Single Beds OR 2 Single Beds and 1 Queen Bed ## You may also like Ad ![Seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/031208e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Madrid Castellana Tetuán - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 462 reviews £127 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=9ccc7a97-ee14-42c8-8706-8b31fbc9aae1&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,005 reviews £133 includes taxes & fees 9 Jan - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Senator-Castellana-Hotel.h1482793.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Senator-Castellana-Hotel.h1482793.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.45865%2C-3.69526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PeihxWtswDOy1ulRgCnSfyYsh3o=) Calle de Julián Besteiro, 37, Madrid, Madrid, 28020 #### What's nearby - Azca Financial District \- 2 min walk \- 0.1 miles - Paseo de la Castellana \- 3 min walk \- 0.2 miles - Cuzco Square \- 6 min walk \- 0.4 miles - Bernabéu Stadium \- 11 min walk \- 0.6 miles - Plaza de Castilla \- 13 min walk \- 0.7 miles #### Getting around - Tetuan Station - 6 min walk - Nuevos Ministerios Station - 20 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive #### Restaurants - ‪Sumo Cuzco - ‬3 min walk - ‪El Jamón y el Churrasco - ‬4 min walk - ‪La Abadía Taberna Berciana - ‬5 min walk - ‪La Pinta y la Viña - ‬3 min walk - ‪La Cantina - ‬2 min walk ## About this property ### Hotel Luze Castellana Hotel near Bernabéu Stadium Located close to Plaza de Castilla, Hotel Luze Castellana provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and express check-in - Free newspapers, 1 meeting room and a banquet hall - Concierge services, luggage storage and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 124 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - Flat-screen TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/1000000/530000/527300/527231/fdb98415.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Tribeca Tetuán - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 813 reviews £85 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=527231&PinnedHotelID=527231&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/16100/16063/2387cacd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NYX Hotel Madrid by Leonardo Hotels Tetuán - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews £86 includes taxes & fees 11 Jan - 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Free WiFi - Air conditioning - Parking available - Business services 8.8 Excellent 27 reviews £60 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19121990&PinnedHotelID=19121990&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 25 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children - A coffee shop/cafe - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space - Meeting room ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in public areas - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Select Comfort mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cots (infant beds) are available for EUR 25 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children - Self-parking fee: EUR 25 per day - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Crib (infant bed) fee: EUR 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from July to September The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Amaral Madrid Hotel Amaral Amaral Madrid Senator Castellana Hotel Madrid Senator Castellana Madrid Senator Castellana Hotel Senator Castellana Hotel Madrid Madrid Senator Castellana Hotel Hotel Hotel Senator Castellana Hotel Hotel Amaral Hotel Exe Amaral Senator Castellana Madrid ## Frequently asked questions ### Does Hotel Luze Castellana have a pool? ### How much does it cost to stay at Hotel Luze Castellana? ### Is Hotel Luze Castellana pet-friendly? ### How much is parking at Hotel Luze Castellana? ### What time is check-in at Hotel Luze Castellana? ### What time is check-out at Hotel Luze Castellana? ### Where is Hotel Luze Castellana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Luze Castellana Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 345 8 - Good 288 6 - Okay 104 4 - Poor 46 2 - Terrible 20 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Golnaz 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good facilities and great staff ##### Golnaz Stayed 2 nights in Jun 2025 ### 8/10 Good #### Amy 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice. ##### Amy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 min waling distance to the beat stadium in the world! 😜 Really friendly staff. I would go back on my next visit to watch a game of RMA. ##### David Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jenny 2 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place to stay. The staff was very friendly and helpful. ##### Jenny Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Aida 8 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Customer service was great, our check in host was very politea d respectful ##### Aida Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Aurelio 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Over all everything it was good. Breakfast good, rooms good, customer service good. Safe it was good. Overall Madrid is very safe to be walking late. We went to the Real Madrid soccer game and came back walking to our hotel at midnight. All good. I will definitely recommend this hotel. ##### Aurelio Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Gregory 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly and helpful staff. ##### Gregory Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Antonio 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff extremely friendly. Good property. Close to airport by uber and close to public transportation. Great room. ##### Antonio Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Mauricio 12 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great time. Good value for the price ##### Mauricio Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sarah 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and had everything we needed. The staff were friendly and helpful. The breakfast was nice. And the location was lovely and quiet, not too far from the metro and close to Real Madrid’s stadium, where we were visiting. We loved our time in Madrid! ##### Sarah Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Andrew 20 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value for the proposition. Close to the stadium so ideal for a trip to watch the football and being in the business centre means dining and transport options are plentiful. Will gladly stay again. ##### Andrew Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Rodrigo 23 Dec 2023 Liked: Staff & service, property conditions & facilities Cleaningness, amenities, location, price ##### Rodrigo Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller 25 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice Comfortable room, new / well maintained bathroom ##### Verified traveller Stayed 1 night in Oct 2024 ### 8/10 Good #### Richard 7 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel. Recommended. Spacious, clean, en-suite room. Good AC. Pleasant staff. Easy walk to two / three Metro stations. A Stone's throw from a good supermarket. ##### Richard Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Elizabeth 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend! ##### Elizabeth Stayed 3 nights in May 2024 ### 10/10 Excellent #### Shobhna 20 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel close to metro stops. Hotel staff friendly and helpful. Rooms are clean with toiletries and tea/coffee making facilities. Would have been nice to have firmer or extra pillows though. Breakfast options varied with hot and cold options, really good. 10 min walk to Bernabau and also nearby supermarkets. Relatively safe to walk at night but would recommend down well lit areas. Strongly recommend arriving to hotel by metro - taxi cost 33 euros and driver was driving too fast. ##### Shobhna Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### SINDY 1 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staffs are so friendly. all are clean, and the place is also prefect. I just have a comment regarding the items in the bath. Today is more frequently we do travels with hand bags only and it is not allowed to travel with liquids/cream. In bath I think it was missing hair cream, there is only shampoo and there is not tooth cream too. ##### SINDY Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Kenneth 25 Oct 2023 Disliked: Cleanliness Room was not clean. TV had only one working channel. Shower was dangerous, no effective temperature control with water going from cold to burning hot in an instant. ##### Kenneth Stayed 1 night in Oct 2023 ### 6/10 Okay #### Andrea 10 Aug 2023 Liked: Cleanliness Disliked: Amenities Good The first receptionist was very friendly and provide good customer services The room was good with everything you need The location was okay you have to walk a bit for the metro and bus, but there were plenty of options to eat and shopping. Bad They need more staff in the reception, as we have to wait such a long time more than 15 minutes as it was only one for more than 4 customers, we did not like that you have to go to the reception to give them the key so they can give you the passes for the swimming pool, it was a waste of time overall and decided to used it once. Noisy at nights as is in front of a girls night club and the lights were very bright at nights ##### Andrea Stayed 2 nights in Jul 2023 ### 8/10 Good #### Julian 1 Dec 2023 Liked: Cleanliness It’s a good hotel, maybe not the best location thinking about metro stations but it’s a nice area, near Castellana Street and Bernabeu Stadium. However, the hotel does not have a sign with the name at the entrance, so If you are walking you cannot tell what’s the building apart from having Google Maps that indicates the exact location, Card keys get damaged really easily, mine did it twice out of 4 nights and the system wasn’t working to solve the problem, a colleague stays in a room near mine and her card gets broken every single night, so she needs to go up and then coming back to reception to ask for help and wait for the person to go with a master key and open the room. The cleaning time is after 4 pm probably, so if you go out in the morning expecting to come early and find your room clean forget, they are gonna clean late after lunch. I took this hotel because apparently, it was near to a place I had to go to during my stay but actually wasn’t like that, otherwise I think I wouldn’t have chosen the place, I tried to reserve another night for the end of my trip and they were charging the insane €160 just for one night. ##### Julian Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Jacquelyn 26 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast. ##### Jacquelyn Stayed 3 nights in May 2025 ### 8/10 Good #### Thomas 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed here due to the location. ##### Thomas Stayed 1 night in Jun 2025 ### 8/10 Good #### Carolina 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Last minute hotel in Madrid It was a last minute booking, and luckily this hotel was not far from friends. It met all of the needs, and for that I am very grateful! ##### Carolina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ronally 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Strategic hotel not in downtown but the fascilities we need next to very close.also Cuzco metro which connect to airport and downtown ##### Ronally Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Lena 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good. ##### Lena Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)