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Rafaelhoteles Atocha

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Rafaelhoteles Atocha

VIP Access

Rafaelhoteles Atocha

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationMuseo Nacional Centro de Arte Reina Sofia13 min walk
  • Popular LocationPaseo del Prado13 min walk
  • Popular LocationEl Retiro Park17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)19 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid's Arganzuela neighbourhood, Rafaelhoteles Atocha is in the city centre and near a metro station. Museo Nacional Centro de Arte Reina Sofia and Prado Museum are cultural highlights, and some of the area's popular attractions include Madrid Wax Museum and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at WiZink Center or The Magic Box.
Popular Location

What's nearby

  • Museo Nacional Centro de Arte Reina Sofia - 13 min walk
  • Paseo del Prado - 13 min walk
  • El Retiro Park - 17 min walk
  • Crystal Palace - 4 min drive
  • Prado Museum - 9 min drive

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 19 min drive

Restaurants

  • Bodegas Rosell - 6 min walk
  • Bodegas Rosell - 6 min walk
  • El Rosario - 6 min walk
  • El Principado - 6 min walk
  • El Rincón Asturiano - 7 min walk

About this property

Rafaelhoteles Atocha

4-star Madrid hotel in Arganzuela, near Museo Nacional Centro de Arte Reina Sofia
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. All 245 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service and flat-screen TVs.
Rafaelhoteles Atocha offers 245 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference centre (11485 square feet of space)
  • Meeting rooms 12

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 269 out of 839 reviews
5 - Excellent 32%
Rating 4 - Good. 395 out of 839 reviews
4 - Good 47%
Rating 3 - Okay. 114 out of 839 reviews
3 - Okay 14%
Rating 2 - Poor. 46 out of 839 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 839 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had everything I needed, and nothing of what I didn’t. Really pleased with the service. I’ll be back...
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not even a hot water kettle available at hotel. bathroom is so poorly designed it floods every time one takes shower. we asked for recommendations for multiple things but the reception staff kept saying “ no idea”. one of the reception lady was particularly rude when we asked if they could help us find some small hlasses for wine that we hv ordered from hotel restaurant on 31st night to take to our room. The lady very rudely said “no” and then said i might take Some plastic glasses are kept in the reception area for water, and told me not to take more than I need, as if I am a child and I want to play with the glasses.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Stay in Madrid
Excellent 4 night stay. 10 minute walk to main train station. Our family of 4 stayed in the family room with the two extra sofa beds. Very clean room and plenty of space. Nice bathroom with bathtub. Low price for the high quality of room and services received. Will book this hotel again when staying in Madrid.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, everything was okay. But a bit far from everything. Nothing really within walking distance.
Stayed 5 nights in Dec 2019