Title: Posada del Dragón Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2198&destination=Madrid%2C+Community+of+Madrid%2C+Spain&selected=4542271&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Posada del Dragón Boutique Hotel Savor a delicious meal in the restaurant or raise a glass at the bar after exploring Plaza Mayor's vibrant atmosphere. ## Photo gallery for Posada del Dragón Boutique Hotel ![Lunch and dinner served, Mediterranean cuisine - Posada del Dragón Boutique Hotel (Madrid)](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/281d95d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Posada del Dragón Boutique Hotel (Madrid)](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/413a9bad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Posada del Dragón Boutique Hotel (Madrid)](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/30ee335e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Posada del Dragón Boutique Hotel (Madrid)](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/0acd5c26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room, Balcony | View from room - Posada del Dragón Boutique Hotel (Madrid)](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/5f750280.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Madrid, Posada del Dragón Boutique Hotel offers an unforgettable experience. Stroll to Puerta del Sol and Royal Palace, then unwind at the bar or restaurant with in-room WiFi nearby. The helpful staff has impressed previous guests, who appreciate amenities like a coffee shop/cafe, 24-hour front desk and luggage storage. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar - Housekeeping £102 includes taxes & fees 17 Mar - 18 Mar ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Double Room, 1 Double Bed (Non opening windows) ![Double Room, 1 Double Bed (Non opening windows) | Down duvets, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/1dae27eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed (Non opening windows) 8.8 Excellent 13 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning LCD TV Memory foam bed Down duvet Private bathroom - 150 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double or Twin Room, Balcony ![Superior Double or Twin Room, Balcony | Down duvets, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/c6dc2699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Balcony 9.6 Exceptional 12 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning LCD TV Memory foam bed Down duvet - City view - 204 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Single Room (Non opening windows) ![Single Room (Non opening windows) | Down duvets, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4550000/4542300/4542271/7218e86a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Non opening windows) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning LCD TV Memory foam bed Down duvet Private bathroom - 118 sq ft - Sleeps 1 - 1 Large Single Bed ## You may also like Ad ![Breakfast and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1320000/1315300/1315203/c9efb67c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Vincci Soho Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,005 reviews £159 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Madrid-Hotels-Vincci-Soho.h1315203.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=b14cf18d-cf14-4c21-9c18-a500a5358f94&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine ](https://mediaim.expedia.com/lodging/3000000/2410000/2403900/2403832/de91589e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dormirdcine Cooltural Rooms Salamanca - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £117 includes taxes & fees 29 Mar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Posada-Del-Dragon-Boutique-Hotel.h4542271.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Posada-Del-Dragon-Boutique-Hotel.h4542271.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, Posada del Dragón Boutique Hotel is in the entertainment district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including segway rentals/tours. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41309%2C-3.70860&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8aNrAZmSkmsH9qViu-h8L5_qCWM=) Calle Cava Baja, 14, Madrid, Madrid, 28005 ### What's nearby - ![Plaza de Espana which includes a city, a monument and a square or plaza](https://images.trvl-media.com/place/6047907/8c58e7f2-4185-4c0e-bc43-50671e665701.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de España - Princesa 2 min walk \- 0.1 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 3 min walk \- 0.2 miles - ![Mercado de San Miguel](https://images.trvl-media.com/place/6199208/1c3ab30a-ee69-4447-a34b-5ed21f11ffb7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Miguel Market 3 min walk \- 0.2 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 8 min walk \- 0.5 miles - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 8 min walk \- 0.5 miles ### Getting around - Madrid Principe Pio Station 3 min drive - La Latina Station 3 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 30 min drive ### Restaurants - La Osita 1 min walk - Casa Revuelta 1 min walk - Cafestic 1 min walk - El Madroño 2 min walk - Cava Baja 17 1 min walk ## About this property ### Posada del Dragón Boutique Hotel Boutique hotel near Plaza Mayor A short walk from Puerta del Sol and Royal Palace of Madrid, Posada del Dragón Boutique Hotel provides a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), tour/ticket information and multilingual staff - Smoke-free property, a 24-hour front desk and luggage storage - A lift, a banquet hall and concierge services - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Memory foam beds and down duvets - Bathrooms with rainfall showers and free toiletries - 30-inch LCD TVs with digital channels - Daily housekeeping, desks and phones ## Similar properties ![Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1910000/1901800/1901714/b8e91e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porcel Ganivet Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,006 reviews £104 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1901714&PinnedHotelID=1901714&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36110000/36108600/36108582/483de97a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The First One Madrid Preciados Madrid Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.0 Wonderful 902 reviews £104 includes taxes & fees 16 Mar - 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Pet-friendly - Free Wi-Fi - Laundry room - Housekeeping 9.0 Wonderful 475 reviews £95 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=68567772&PinnedHotelID=68567772&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4542271&PinnedHotelID=4542271&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4542271,1901714,36108582,18944163,78374904) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - La Antonita ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (119 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Memory foam mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 30-inch LCD TV with digital channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 13.50 for adults and from EUR 13.50 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Posada Del Dragon (Madrid) Hotel Madrid Posada Dragón Posada Dragón Hotel Posada Dragón Hotel Madrid Posada Dragón Madrid Posada Dragón Boutique Hotel Madrid Posada Dragón Boutique Hotel Posada Dragón Boutique Madrid Posada Dragón Boutique Posada del Dragón Posada Del Dragon Hotel Madrid Posada del Dragón Boutique Hotel Hotel Posada del Dragón Boutique Hotel Madrid Posada del Dragón Boutique Hotel Hotel Madrid ## Frequently asked questions ### Is Posada del Dragón Boutique Hotel pet-friendly? ### How much does it cost to stay at Posada del Dragón Boutique Hotel? ### How much is parking at Posada del Dragón Boutique Hotel? ### What time is check-in at Posada del Dragón Boutique Hotel? ### What time is check-out at Posada del Dragón Boutique Hotel? ### Where is Posada del Dragón Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Posada del Dragón Boutique Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 401 8 - Good 234 6 - Okay 55 4 - Poor 25 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Bramwell 3 Dec 2025 Liked: Cleanliness, property conditions & facilities Service was great ##### Bramwell Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lee 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room and great location. Easy access to the key sights. Very friendly staff. ##### Lee Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Tatiana 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We've spent 1 night at the hotel and appreciated the comfy bed and pillows, and luggage storage option in the lobby. It was a bit weird the bathroom setup: sink in the main area and shower and toilet only having non-transparent glass walls, but fine for 1 night. ##### Tatiana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Manohara 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was amazing with well balanced options of yogurt, nuts, fruits, freshly made omelette, bread and coffee. The location was the second best part of the hotel. The beds were very comfortable as well and looked to be of premium quality as we had very good sleep! Overall a great stay! ##### Manohara Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Ryan 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very unique hotel, very friendly staff ##### Ryan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### CHRISTIAN 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Value and location great rooms in great location and clean and good service. Good value. room design also good. ##### CHRISTIAN Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Jayaprakash 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a great place in the old city ##### Jayaprakash Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Verified traveller 28 Nov 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Location perfect. Smell is weird though Staff were nice. The bed is super comfortable. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mehdi 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service. Was able to check in early and they provided very good recommendations for tapas and where to watch the game ##### Mehdi Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Veronica 29 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic location. Amazing staff. Great vibe. ##### Veronica Stayed 2 nights in Apr 2024 ### 8/10 Good #### David 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location but..... Excellent location. Really nice, small "boutique" hotel but some of the "quirkiness" of the hotel created a few "impracticalities".... Where do I put my wash bag... Are you ok with having a number 2 with your significant other only a frosted glass screen away... BUT - the good and location would see me stay again! ##### David Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jovian 23 Sept 2023 Liked: Amenities Great location. A little noisy at night, but location makes it worthy. ##### Jovian Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Reyna 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very welcoming the hotel was beautiful and in an excellent location, very quiet at night and great during the day. The decorations are beautiful and the beds EXTREMELY COMFORTABLE. I will definitely stay again. ##### Reyna Stayed 1 night in Jan 2024 ### 8/10 Good #### Jessica 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location on the best street in Madrid for tapas bar hopping! Not too noisy and a beautiful balcony. Beautiful space with a lovely breakfast. ##### Jessica Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### khalid 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great for the price I paid! Staff were nice. Cute and the view from the balcony was incredible. ##### khalid Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Christopher 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a real surprise for the price and a really great boutique experience. The room (one of the larger ones with a balcony) was comfortable modern and great. Would definitely stay here again. ##### Christopher Stayed 1 night in May 2024 ### 10/10 Excellent #### Francine 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an adorable property right on the Calle Cava Baja, which is full of wine bars and restaurants. The rooms are small but well-appointed and comfortable, and the bathrooms are very modern and luxurious. Just downstairs is an enoteca with traditional tapas and wine. The Posada is an easy 5min walk to Plaza Mayor as well. ##### Francine Stayed 1 night in Nov 2023 ### 6/10 Okay #### Matthew 12 Mar 2024 Liked: Cleanliness, staff & service The location of the property is excellent. You have unlimited drink and food options on the Cava Baja. The rooms are very small and a bit claustrophobic as there is no outside window. You would definitely be sacrificing for the location but again, location is excellent and the staff is friendly. ##### Matthew Stayed 4 nights in Mar 2024 ### 4/10 Poor #### Kai 3 Apr 2024 Liked: Cleanliness Disliked: Room comfort #### Tiny rooms, great location I'm curious about how this hotel has earned four stars; it seems more fitting for three stars at best. While the staff is exceptionally friendly, the hotel itself is quite uncomfortable, with a central open-air corridor that makes the hallways chilly. The room itself was tiny, leaving little space to move around comfortably, and the amenities for working were minimal. On the bright side, the hotel's location is superb. ##### Kai Stayed 1 night in Mar 2024 ### 4/10 Poor #### Jon 26 Oct 2025 Liked: Cleanliness Disliked: Staff & service #### Don’t stay here if you value sleep WiFi was good. Room was good. Good bed, shower, safe and fridge. Plenty of clothes hangers. On the down side there is a charge for the water, which seems a bit stingy. Breakfast was ok. Service was not great, no showing you to your room or any of that customer service. One time at breakfast my bread was stuck in the toaster and the tall waiter dismissively pointed at the tongs and rolled his eyes at me. The tongs were metal and putting metal tongs in a toaster is asking for trouble. It was a normal household toaster, not one of the fancy hotel conveyor belt ones. The same thing happened to a woman the next morning. I purposely say the tall waiter, as the shorter one with the earring was a nice man. The worst part of this hotel is the street noise. My room was a balcony room at the front. Don’t make the same mistake I did (and I paid extra for that type of room!) Was not able to get to sleep until 4am. Constant shouting outside, a few doors down there was a yapping dog and there’s a big light above the bedroom door that can’t be turned off. I asked to swap rooms after the first night and the receptionist with the bullring in her nose was very dismissive, saying it was exceptional circumstance last night. I wish I’d played it safe and stayed at one of the big hotel chains. I wouldn’t stay here again for free. ![Bed, excuse my bag and belt](https://a.travel-assets.com/ugc/hotel-reviews/b97e4aa1-d88b-4eab-ba9b-d9aafcf5c7ae-1761473587716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Little desk area](https://a.travel-assets.com/ugc/hotel-reviews/e54d7831-e26b-474a-b81d-e4266eee89b0-1761473587549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower and toilet](https://a.travel-assets.com/ugc/hotel-reviews/2ba0827e-a0da-4c40-9efa-6e79cfb28152-1761473587634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jon Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Joanna 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Rooms fresh and clean, comfy bed and the shower was great and roomy with lovely Clarins toiletries. Staff were very friendly and helpful and held our luggage on the last day after checking out as our flight was later on in the day. ##### Joanna Stayed 3 nights in Oct 2025 ### 8/10 Good #### Cristobal 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Cristobal Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Glen Eric 28 Jan 2026 Very loud. ##### Glen Eric Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Mabel 10 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place and location ##### Mabel Stayed 1 night in May 2024 ### 10/10 Excellent #### Alex 5 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Alex Stayed 4 nights in Sep 2024 ### Expedia's Latest Trends ### Hotels > - [Crisol Vía Castellana](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Via-Castellana.h7531.Hotel-Information) > - [Hotel Sercotel Alcalá 611](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-Alcala-611.h890642.Hotel-Information) > - [INNSiDE by Meliá Madrid Valdebebas](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information) > - [The Social Hub Madrid 4 star](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid-4.h78393913.Hotel-Information) > - [Apartosuites Jardines de Sabatini](https://www.expedia.co.uk/Madrid-Hotels-Apartosuites-Jardines-De-Sabatini.h1276024.Hotel-Information) > - [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > - [Madrid Hotels Hotel Nido Principe Pio](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Nido-Principe-Pio.h111653500.Hotel-Information) > - [Leonardo Hotel Madrid City Center](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Hotel-Madrid-City-Center.h523265.Hotel-Information) > - [ICON Wipton](https://www.expedia.co.uk/Madrid-Hotels-ICON-Wipton.h1406689.Hotel-Information) > - [Hotel la Princesa](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Sercotel-La-Princesa.h992505.Hotel-Information) > - [The Social Hub Madrid](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information) > - [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > - [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > - [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > - [Bob W Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-Bob-W.h83643011.Hotel-Information) > - [Only YOU Hotel Atocha](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information) > - [Pierre & Vacances Apartamentos Edificio Eurobuilding 2](https://www.expedia.co.uk/Madrid-Hotels-Pierre-Vacances-Apartamentos-Edificio-Eurobuilding-2.h68712.Hotel-Information) > - [Residencia Universitaria Resa Claudio Coello - Campus Accomodation](https://www.expedia.co.uk/Madrid-Hotels-Residencia-Universitaria-Claudio-Coello.h32493369.Hotel-Information) > - [Infanta Mercedes](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Infanta-Mercedes.h545767.Hotel-Information) > - [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > - [The Westin Madrid Cuzco](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information) > - [B&B Hotel MADRID Carabanchel](https://www.expedia.co.uk/Madrid-Hotels-BB-HOTEL-MADRID-Carabanchel.h109587491.Hotel-Information) > - [Latroupe Prado](https://www.expedia.co.uk/Madrid-Hotels-Latroupe-Madrid.h92166187.Hotel-Information) > - [Hotel Acta Piramides](https://www.expedia.co.uk/Madrid-Hotels-Holiday-Inn-Madrid-Piramides.h562121.Hotel-Information) > - [Zleep Hotel Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Zleep-Hotel-Madrid-Airport.h83323148.Hotel-Information) > - [Hotel Zentral Castellana Norte](https://www.expedia.co.uk/Madrid-Hotels-Occidental-Castellana-Norte.h1845920.Hotel-Information) > - [Hotel Maydrit Airport](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Maydrit-Airport.h2206360.Hotel-Information) > - [Leonardo Boutique Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Boutique-Hotel-Madrid.h523272.Hotel-Information) > - [BLESS Hotel Madrid - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Bless-Hotel-Madrid.h865586.Hotel-Information) ---