- Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, in the heart of Madrid. Professional & friendly staff (special mention to Ana) . Feels Like Home
Stayed 4 nights in Mar 2020
Photo gallery
Guest reviews
4.1 out of 5 Very good
977 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Laundry
Housekeeping
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided
Map
Calle del Arenal, 4, Madrid, Madrid
Explore the area
Puerta del Sol1 min walk
Joy Madrid1 min walk
El Oso y el Madrono2 min walk
Madrid (MAD-Adolfo Suarez Madrid-Barajas)37 min drive
Choose dates to view prices
Triple Room
Photos of Triple Room
Triple Room
5/5 guest room ratingMore detailsRoom amenities
- 237 sq ft
- Sleeps 3
- 1 Double Bed and 1 Single Bed OR 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed and 1 Single Bed or 3 Single Beds
22 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with digital channels
Food & Drink – Minibar
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Non-Smoking
Standard Double or Twin Room
Photos of Standard Double or Twin Room
Standard Double or Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 194 sq ft
- City view
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
18 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with digital channels
Food & Drink – Minibar
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Non-Smoking
Family Room
Photos of Family Room
Family Room
4.5/5 guest room ratingMore detailsRoom amenities
- 237 sq ft
- Sleeps 4
- 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Single Beds and 1 Single Bunk Bed or 1 King Bed and 1 Single Bunk Bed
22 square metres m2
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with digital channels
Food & Drink – Minibar
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Non-Smoking
Superior Room, Terrace (Puerta del Sol View)
Photos of Superior Room, Terrace (Puerta del Sol View)
Superior Room, Terrace (Puerta del Sol View)
5/5 guest room ratingMore detailsRoom amenities
- 226 sq ft
- City view
- Sleeps 4
- 1 Double Bed and 1 Single Bunk Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Double Bed and 1 Single Bunk Bed
21 square metres m2 room, balcony with city views
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with digital channels
Food & Drink – Coffee/tea maker and minibar
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Non-Smoking
Double Room View
Photos of Double Room View
Double Room View
4.6/5 guest room ratingMore detailsRoom amenities
- 194 sq ft
- City view
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed or 2 Single Beds
18 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – Plasma TV with digital channels
Food & Drink – Minibar
Sleep – A down duvet, blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Laptop-compatible safe, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning, heating and daily housekeeping
Non-Smoking
About this area
Madrid
Located in Madrid, Petit Palace Puerta del Sol is in the city centre and near a metro station. Joy Madrid and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Oriente and El Oso y el Madrono. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Amusement Park, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Sol Station is just steps away and Opera Station is 6 minutes by foot.
Visit our Madrid travel guideWhat's nearby
- Puerta del Sol - 1 min walk
- Joy Madrid - 1 min walk
- El Oso y el Madrono - 2 min walk
- Preciados Street - 2 min walk
- Plaza Mayor - 4 min walk
Getting around
- Sol Station - 2 min walk
- Madrid Recoletos Station - 19 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 37 min drive
Restaurants
- La Mallorquina - 1 min walk
- Cañas y Tapas - 1 min walk
- Casa Labra - 2 min walk
- Chocolatería San Ginés - 2 min walk
- El Rincón de Madrid - 2 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Parking nearby: EUR 28 per day
Food and drink
- Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 7.5 for adults and EUR 7.5 for children
Things to do
- Free bike hire
Family friendly
- Dry-cleaning service
- Laundry facilities
Conveniences
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Down comforter
- Heating
- Linens
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
- Towels
Entertainment
- Digital channels
- Plasma TV
Food and drink
- Minibar
More
- Desk
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay for free
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 7.5 for adults and EUR 7.5 for children (approximately)
- Nearby parking fee: EUR 28 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid
Frequently asked questions
Guest reviews
Overall score and ratings for Petit Palace Puerta del Sol
4.1
Very good
977 reviews
4.2
Cleanliness
4.2
Service and Staff
4.3
Amenities
3.9
Property condition
- Liked: Cleanliness, staff & service
Hotel is in perfect location. Close to everything. The only thing that they need to make sure is well ventilated. It gets really hot in the room.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel. It was clean. The staff was helpful and friendly. The location was perfect, central to everything. We walked everywhere. We upgraded to a family room with a terrace that looked out onto the Puerta del Sol. It was clean and the rooms looked newly refurbished. It was perfect for our family of four. The lobby is a little dated. I don’t want this to come off as a bad review because we did have a pleasant stay but there were a few things I feel I should share. the bathroom door is glass and slightly see through. It is also not very sound proof. It was a little awkward for a family room. (Or any room for that matter). The room was very hot but we were able to open the windows which was great for ventilation but the Puerta can get a bit loud. The breakfast was repetitive and I don’t think it was worth the money we paid.
Stayed 6 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my favorite hotel in Madrid. Room is very clean and best location .
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent.
Stayed 1 night in Feb 2020
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