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Petit Palace Puerta del Sol

Photo gallery for Petit Palace Puerta del Sol

Featured image
Terrace/patio
Terrace/patio
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk

Overview of Petit Palace Puerta del Sol

Petit Palace Puerta del Sol

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Calle del Arenal, 4, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol1 min walk
  • Popular LocationPlaza Mayor4 min walk
  • Popular LocationGran Via Street6 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Petit Palace Puerta del Sol is in the city centre and near a metro station. Joy Madrid and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Oriente and El Oso y el Madrono. Looking to enjoy an event or a game while in town? See what's happening at Madrid Arena or WiZink Center. Guests love the hotel's convenience for public transportation: Sol Station is just steps away and Opera Station is 6 minutes on foot.

What's nearby

  • Puerta del Sol - 1 min walk
  • Joy Madrid - 1 min walk
  • El Oso y el Madrono - 2 min walk
  • Plaza Mayor - 4 min walk
  • Gran Via Street - 6 min walk

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive

Restaurants

  • Cervecería Sol Mayor - 2 min walk
  • Chocolatería San Ginés - 2 min walk
  • Bangkok - 2 min walk
  • Casa Labra - 2 min walk
  • El Rincón de Madrid - 3 min walk

About this property

Petit Palace Puerta del Sol

3-star Madrid hotel in Madrid Centro, near Joy Madrid
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 64 rooms offer free WiFi and free wired Internet, plus minibars and plasma TVs with digital channels. Guests will also find down duvets, hairdryers and laptop-compatible safes.
Petit Palace Puerta del Sol offers 64 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. Plasma televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for EUR 28 per day; discounts available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 7.5 for adults and EUR 7.5 for children

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 7.5 for adults and EUR 7.5 for children (approximately)
  • Nearby parking fee: EUR 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 364 out of 972 reviews
5 - Excellent 37%
Rating 4 - Good. 413 out of 972 reviews
4 - Good 42%
Rating 3 - Okay. 140 out of 972 reviews
3 - Okay 14%
Rating 2 - Poor. 45 out of 972 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 972 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, limpieza impecable, buen servicio.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, in the heart of Madrid. Professional & friendly staff (special mention to Ana) . Feels Like Home
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Hotel is in perfect location. Close to everything. The only thing that they need to make sure is well ventilated. It gets really hot in the room.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel. It was clean. The staff was helpful and friendly. The location was perfect, central to everything. We walked everywhere. We upgraded to a family room with a terrace that looked out onto the Puerta del Sol. It was clean and the rooms looked newly refurbished. It was perfect for our family of four. The lobby is a little dated. I don’t want this to come off as a bad review because we did have a pleasant stay but there were a few things I feel I should share. the bathroom door is glass and slightly see through. It is also not very sound proof. It was a little awkward for a family room. (Or any room for that matter). The room was very hot but we were able to open the windows which was great for ventilation but the Puerta can get a bit loud. The breakfast was repetitive and I don’t think it was worth the money we paid.
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my favorite hotel in Madrid. Room is very clean and best location .
Stayed 1 night in Feb 2020