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Terrace/patio
Terrace/patio
Down duvet, minibar, in-room safe, desk
Down duvet, minibar, in-room safe, desk

Guest reviews

4.1 out of 5 Very good
977 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationPuerta del Sol1 min walk
Popular LocationJoy Madrid1 min walk
Popular LocationEl Oso y el Madrono2 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)37 min drive

Choose dates to view prices

  • Triple Room

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 3 Single Beds
    More detailsTriple Room
  • Standard Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double or Twin Room
  • Family Room

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
    More detailsFamily Room
  • Superior Room, Terrace (Puerta del Sol View)

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed
    More detailsSuperior Room, Terrace (Puerta del Sol View)
  • Double Room View

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble Room View

About this area

Madrid

Located in Madrid, Petit Palace Puerta del Sol is in the city centre and near a metro station. Joy Madrid and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza de Oriente and El Oso y el Madrono. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Amusement Park, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Sol Station is just steps away and Opera Station is 6 minutes by foot.

Visit our Madrid travel guide
Map
Popular Location

What's nearby

  • Puerta del Sol - 1 min walk
  • Joy Madrid - 1 min walk
  • El Oso y el Madrono - 2 min walk
  • Preciados Street - 2 min walk
  • Plaza Mayor - 4 min walk

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 37 min drive

Restaurants

  • La Mallorquina - 1 min walk
  • Cañas y Tapas - 1 min walk
  • Casa Labra - 2 min walk
  • Chocolatería San Ginés - 2 min walk
  • El Rincón de Madrid - 2 min walk

About this property

Petit Palace Puerta del Sol

3-star Madrid hotel in Centro, walk to Plaza Mayor
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 64 rooms offer free WiFi and free wired Internet, plus minibars and plasma TVs with digital channels. Guests will also find down duvets, hairdryers and laptop-compatible safes.
Petit Palace Puerta del Sol offers 64 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. Plasma televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Parking nearby: EUR 28 per day

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 7.5 for adults and EUR 7.5 for children

Things to do

  • Free bike hire

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 7.5 for adults and EUR 7.5 for children (approximately)
  • Nearby parking fee: EUR 28 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Petit Palace Puerta del Sol and receive a full refund?
Yes, Petit Palace Puerta del Sol offers free cancellation on select room rates, because flexibility matters! Please refer to Petit Palace Puerta del Sol cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Petit Palace Puerta del Sol?
As of 15 Aug 2020, prices found for a 1-night stay for 2 adults at Petit Palace Puerta del Sol on 17 Aug 2020 start from £68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Centro, this hotel is steps away from Joy Madrid, El Oso y el Madrono and Preciados Street. Plaza Mayor and Plaza de Oriente are also within 10 minutes. Sol Station is only a 2-minute walk and Opera Station is 6 minutes.

Guest reviews

Overall score and ratings for Petit Palace Puerta del Sol

4.1
Very good
977 reviews
5 - Excellent
363
4 - Good
417
3 - Okay
142
2 - Mediocre
45
1 - Poor
10
4.2
Cleanliness
4.2
Service and Staff
4.3
Amenities
3.9
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Very well located, in the heart of Madrid. Professional & friendly staff (special mention to Ana) . Feels Like Home

Stayed 4 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service

Hotel is in perfect location. Close to everything. The only thing that they need to make sure is well ventilated. It gets really hot in the room.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was a great hotel. It was clean. The staff was helpful and friendly. The location was perfect, central to everything. We walked everywhere. We upgraded to a family room with a terrace that looked out onto the Puerta del Sol. It was clean and the rooms looked newly refurbished. It was perfect for our family of four. The lobby is a little dated. I don’t want this to come off as a bad review because we did have a pleasant stay but there were a few things I feel I should share. the bathroom door is glass and slightly see through. It is also not very sound proof. It was a little awkward for a family room. (Or any room for that matter). The room was very hot but we were able to open the windows which was great for ventilation but the Puerta can get a bit loud. The breakfast was repetitive and I don’t think it was worth the money we paid.

Stayed 6 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

my favorite hotel in Madrid. Room is very clean and best location .

Stayed 1 night in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent

excellent.

Stayed 1 night in Feb 2020
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