Title: Pensión MYD La Estrella Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6028821&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pensión MYD La Estrella Travelers find themselves in the heart of Madrid's energy near Puerta del Sol, where this welcoming pension puts them steps from the city's vibrant center ## Photo gallery for Pensión MYD La Estrella ![Down duvets, individually decorated, individually furnished, desk - Pensión MYD La Estrella (Madrid)](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/0e7fb3ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, 1 Double Bed | Down duvets, individually decorated, individually furnished, desk - Pensión MYD La Estrella (Madrid)](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/60ad66cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Pensión MYD La Estrella (Madrid)](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/7ebd0c64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, individually decorated, individually furnished, desk - Pensión MYD La Estrella (Madrid)](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/d0bae056.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free toiletries, hair dryer, towels - Pensión MYD La Estrella (Madrid)](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/29e06f04.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pensión MYD La Estrella, centrally located in Madrid, offers multilingual staff to help guests navigate the city. In-room WiFi keeps everyone connected. Just outside, Gran Via's lively streets beckon. Luggage storage and tour assistance make exploring Madrid's treasures easier. ## Reviews 6.0 ## Popular amenities - Free Wi-Fi - Air-conditioning - Housekeeping £32 includes taxes & fees 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6028821&PinnedHotelID=6028821&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Basic Twin Room (with bunk bed, with extra bed) ![Basic Twin Room (with bunk bed, with extra bed) | Down duvets, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/6d7e0753.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room (with bunk bed, with extra bed) ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Hairdryer - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Basic Double Room ![Down duvets, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/0e7fb3ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Hairdryer - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Basic Single Room, 1 Bedroom, Private Bathroom ![Down duvets, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/082d4662.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, 1 Bedroom, Private Bathroom ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Hairdryer - 75 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Deluxe Double Room, 1 Double Bed ![Deluxe Double Room, 1 Double Bed | Down duvets, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/983a081d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Hairdryer - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room, 1 Single Bed, Shared Bathroom ![Down duvets, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6030000/6028900/6028821/082d4662.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Single Bed, Shared Bathroom ### Highlights Individually furnished Individually decorated Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Hairdryer - 75 sq ft - Sleeps 1 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pension-La-Estrella.h6028821.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Pension-La-Estrella.h6028821.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, Pensión MYD La Estrella is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) [View more Pensions in Madrid](https://www.expedia.co.uk/Madrid-Pensions.d178281-aaPensions.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42209%2C-3.70619&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O7TKhMdDwe4WRYaTTeupUDLX9PA=) Calle Estrella 5, 2 Derecha, Madrid, Madrid, 28004 ### What's nearby - Gran Via \- 2 min walk \- 0.1 miles - Plaza de España - Princesa \- 2 min walk \- 0.1 miles - Lope de Vega Theatre \- 3 min walk \- 0.2 miles - Plaza de Callao \- 3 min walk \- 0.2 miles - Puerta del Sol \- 8 min walk \- 0.5 miles ### Getting around - Santo Domingo Station - 3 min walk - Madrid Principe Pio Station - 18 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive ### Restaurants - ‪José Alfredo - ‬1 min walk - ‪KFC - ‬2 min walk - ‪Home Burger Bar - ‬1 min walk - ‪VEGA - ‬2 min walk - ‪Granier - ‬2 min walk ## About this property ### Pensión MYD La Estrella Pension near Gran Via A short walk from Puerta del Sol and Plaza Mayor, Pensión MYD La Estrella has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this pension include: - Tour/ticket information, smoke-free property and concierge services - Luggage storage, multilingual staff and a lift Room features All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Free toiletries and hairdryers - 22-inch flat-screen TVs with digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Double Room | Down duvets, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/9000000/8320000/8317600/8317590/9a6d0e31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal MYD Los Perales Madrid Centro - Free Wi-Fi - Air-conditioning - Housekeeping 5.6 143 reviews £35 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8317590&PinnedHotelID=8317590&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room (Private Bathroom) | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/113000000/112160000/112159300/112159218/7cff6c08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal New Life Madrid Madrid Centro - Free Wi-Fi - Breakfast available - 24/7 front desk 6.4 9 reviews £61 includes taxes & fees 28 Jan - 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Free Wi-Fi - Breakfast available - 24/7 front desk 6.8 108 reviews £46 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=102025074&PinnedHotelID=102025074&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53890000/53886800/53886765/96a02c0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de huéspedes asturiana Madrid Centro - Free Wi-Fi - Air-conditioning 5.4 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=53886765&PinnedHotelID=53886765&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/2000000/1170000/1165600/1165529/20777d38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal La Fontana Madrid Centro - Free Wi-Fi - Housekeeping - 24/7 front desk - Soundproof rooms 7.6 Good 433 reviews £49 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1165529&PinnedHotelID=1165529&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room, Shared Bathroom | Free WiFi](https://images.trvl-media.com/lodging/108000000/107580000/107575300/107575245/6f5cd205.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Madrileña Madrid Centro - Free Wi-Fi 7.4 Good 20 reviews £66 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=107575245&PinnedHotelID=107575245&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4340000/4335400/4335399/6c44d966.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Numancia Madrid Centro - Free Wi-Fi - Room service - 24/7 front desk - Microwave 6.8 139 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4335399&PinnedHotelID=4335399&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Triple Room, Private Bathroom | In-room safe, free WiFi](https://images.trvl-media.com/lodging/6000000/5380000/5376500/5376466/665bb2e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Fuentesol Madrid Centro - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.4 Good 258 reviews £41 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=5376466&PinnedHotelID=5376466&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - 1 floor - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 22-inch flat-screen TV with digital channels ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 9:00 AM - midnight Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hostal Estrella Hostal La Estrella Hostal La Estrella Hostel Madrid Hostal La Estrella Madrid Hostal Estrella Madrid Estrella Madrid Hostal La Estrella Pensión La Estrella Pensión MYD La Estrella Madrid Pensión MYD La Estrella Pension Pensión MYD La Estrella Pension Madrid ## Frequently asked questions ### Is Pensión MYD La Estrella pet-friendly? ### How much does it cost to stay at Pensión MYD La Estrella? ### What time is check-in at Pensión MYD La Estrella? ### What time is check-out at Pensión MYD La Estrella? ### Where is Pensión MYD La Estrella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pensión MYD La Estrella Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.4 Location ### 6.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 42 8 - Good 68 6 - Okay 61 4 - Poor 40 2 - Terrible 58 ## Reviews ### 10/10 Excellent #### Sayad 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Sayad Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Karl 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location was good. Check in instructions were very clear. Would absolutely recommend. ##### Karl Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Socorro 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful views! Cozy place, excelente service!! ##### Socorro Stayed 2 nights in May 2023 ### 2/10 Terrible #### Pierre 25 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It took me 30 minutes to get someone to answer the door. It seems that location does not accept any tourists anymore. I had to book another hotel and lost the money I paid for that place. You should investigate that place. ##### Pierre Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Leilani 19 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities In my years of traveling, I have never stayed at a place like this. Beyond bad customer service. False advertisement. Smelled of cigarette and no one to help you on the weekend. I ABSOLUTELY DO NOT RECOMMEND STAYING HERE. AVOID THIS PLACE ##### Leilani Stayed 5 nights in Oct 2025 ### 6/10 Okay #### Hoang 26 May 2025 Disliked: Staff & service, amenities Online checkin was easy, but it was not obvious how to checkin without WhatsApp. The bathroom is extremely small. ##### Hoang Stayed 3 nights in May 2025 ### 10/10 Excellent #### Zainab emhmed elaqel 24 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I like everything ##### Zainab emhmed elaqel Stayed 1 night in Jun 2024 ### 8/10 Good #### Alfa 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was fine ##### Alfa Stayed 3 nights in Jan 2024 ### 4/10 Poor #### MariaCecilia 22 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Service desk in another MYD location let us leave our luggage until check in. Entering the building and the room was always difficult due to door malfunction. Find out that the property has not ac was terrible. They said the building manage the temp -not true. We only had a fan to bear 94•F ![](https://a.travel-assets.com/ugc/hotel-reviews/fd6f0c74-9739-44f1-a5ea-2956b5f1ba14-1750611068147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ffcf4db-0b7c-4675-8a37-a5d6ead8f59d-1750611073482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MariaCecilia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### MARIEL 5 Jul 2023 Liked: Cleanliness, property conditions & facilities Yes ##### MARIEL Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Verified traveller 24 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience in 15 years of travelling By far after 15 years of travelling in Europe, this is the worst hostel we have stayed. Pros: clean & centrally located. Cons: curtains missing requested and ignored. mattress is sunking. Photos shows mini fridge and microwave but missing blame Hotels.com using outdated photos. Hotels.com says it’s not in the description. water will leak when shower. The whole floor of the apartments are cramp and cheaply made. smell of sewage occasionally I will absolutely not coming back even if the owner offer discount what a horrible experience. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sean 23 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Read this one! It's a gem!! After reading the dismal reviews I was a little apprehensive. I can assure you that this place is a great little place to stay. Good location, quiet, refurbed, clean. Only downsides I can think of are no curtain in room so no alarm clock for me...nature's alarm clock made sure I was up and at em at 7am ☀️☀️, the shower bracket was a bit dodgy but managed to get a workable angle to get clean. The cleaner was super friendly and the check in process( although unconventional) was relatively straightforward if you follow the rules. To stay in the centre of Madrid for 30euros a night? With a private bathroom? It's a no brainer! Thanks for a great stay ##### Sean Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Saigonmylove 5 Jun 2023 Liked: Cleanliness, staff & service We like their location for: Convenient, cleanliness and safe because it is next to city policy station. But the room is small like a bird cage, only 1 pillow for 2 people, and warning for the first time foreigners (non-Spanish speaking) in Madrid like us: You should be prepared to deal with non-English people :(. It took us 2 hrs for looking, waiting and dealing with the building and meet the registration guy. They post a phone number on the door and ask you to do online check in but my phone could not contact them and and internet network is slow like s.ht. Do not book this property if you visit Madrid on the 1st time and have no Spanish speaking experiences. ##### Saigonmylove Stayed 2 nights in May 2023 ### 2/10 Terrible #### Paula 9 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities UN FRAUDE, NO OS ALOJÉIS. Llegamos y las habitaciones que reservamos y pagamos estaban abiertas y sucias. Intentamos ponernos en contacto con el alojamiento por teléfono repetidamente y nadie nos contestó, ni siquiera al WhatsApp. Tuvimos que reservar otras dos habitaciones en un nuevo alojamiento porque no pudimos hospedarnos. No se hacen cargo ni responden a los emails enviados. EXPERIENCIA NEFASTA Y UN ABSOLUTO TIMO. ![](https://a.travel-assets.com/ugc/hotel-reviews/7aae78e0-fede-45f4-9bb4-2cfd6c2c7c2f-1768002015643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/27ce422c-ef5d-43da-8b7a-dfc263bd2f1b-1768002015604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paula Stayed 1 night in Dec 2025 ### 4/10 Poor #### Daniela 3 Jan 2026 Disliked: Cleanliness, property conditions & facilities En primer lugar, en las fotografías del anuncio se indicaba que la habitación disponía de microondas y frigorífico (por eso llevamos comida para guardarla allí, lo que acabó estropeándose toda). Hablé con el personal y me dijeron que esa información era mentira, cuando aparece claramente en las fotos de la habitación elegida. En segundo lugar, el baño tenía un olor horrible e insoportable. Además, había bichos en la ducha. Y cuando nos duchábamos, el agua salía con espuma por la tapa del desagüe. Incluso tuvimos que comprar velas para poder soportar el olor del baño. Por último, la cama, además de ser súper incómoda (está muy hundida en el centro), si nos sentábamos en el borde para vestirnos, la cama se volcaba hacia el otro lado. Ah, y las sábanas estaban llenas de bolitas. El único punto positivo es realmente la ubicación. ##### Daniela Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### Jesus maldonado 19 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación decía con aire y no tenía. ##### Jesus maldonado Stayed 1 night in Oct 2025 ### 4/10 Poor #### Francisco 12 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Lo mejor que tiene el alojamiento es la ubicacion a solo 2 minutos de Gran Via. ##### Francisco Stayed 3 nights in Sep 2025 ### 6/10 Okay #### MIGUEL ANGEL 3 Sept 2025 Liked: Cleanliness, staff & service El aire acondicionado no funciona ##### MIGUEL ANGEL Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Jupy 17 Aug 2025 No lo sé no pudimos ingresar a la habitación nos mandaron el código de acceso mucho tiempo después ya q nos habíamos ido,su teléfono q tienen nunca lo contestaron ##### Jupy Stayed 1 night in Aug 2025 ### 4/10 Poor #### Verified traveller 1 Aug 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### HABITACIONES SIN AIRE ACONDICIONADO Tuve constantes problemas para acceder al alojamiento así como a la habitación que se me asignó. El acceso al recinto era con código y el sistema de apertura fallaba una y otra vez. En la reserva ponía que la habitación tenía aire acondicionado pero el único aire que había era el de un ventilador de cortesía. El calor era tan insoportable que no pude pegar ojo en toda la noche. La habitación no disponía de cortina, motivo este por el que si subías la persiana para que entrase el aire te veían los vecinos de en frente. Fatal. ![](https://a.travel-assets.com/ugc/hotel-reviews/eed5d267-f531-4947-abdd-aa39e3c0296a-1754077717983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/495834aa-3f70-44b3-9887-a4b0ad355e23-1754077716865.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/523bd62d-a9b4-4dde-9819-aa53acba1265-1754077717058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7735d27b-d8f5-45d0-8d40-495e285a1cf0-1754077717193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Eva 5 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me he tenido que buscar otra habitación, estaba la cama rota, muy muy sucia había comida del Burguer King de otros clientes y no me han dado otra habitacion ##### Eva Stayed 1 night in Jul 2025 ### 4/10 Poor #### julian 30 Jun 2025 Disliked: Room comfort #### No muy buena experiencia La informacion de entrada mal, me dieron una clave erronea y no podia entrar al portal, la puerta del piso quedaba abierta y la de la habitacion a las 3 de la madrugada entro un chico , pidio perdon y salio , no se que sistema de claves hay. Y el aire acondicionado que anunciaban , no existia solo un ventilador ruidoso y mucho calor . ##### julian Stayed 1 night in Jun 2025 ### 4/10 Poor #### CARLOS FELIPE 2 Jun 2025 Liked: Property conditions & facilities Mala comunicación con la recepción. Ninguna persona atenta a las necesidades y demandas. Dejaron entrar mascotas y niños. Mucho ruido hasta la madrugada ##### CARLOS FELIPE Stayed 1 night in May 2025 ### 10/10 Excellent #### Francisco 24 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfecto Excelente ##### Francisco Stayed 1 night in May 2025 ### 2/10 Terrible #### Galo 25 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Malo ##### Galo Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information) ---