Title: Oriente Palace Apartments Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oriente Palace Apartments Hotel with a 24-hour front desk, steps from Royal Palace of Madrid ## Photo gallery for Oriente Palace Apartments ![Premium bedding, in-room safe, individually decorated - Oriente Palace Apartments (Madrid)](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/b7f75101.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, Balcony | Premium bedding, in-room safe, individually decorated - Oriente Palace Apartments (Madrid)](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/e79d9ff9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Apartment | Living room | Flat-screen TV - Oriente Palace Apartments (Madrid)](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/dcb76e5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Oriente Palace Apartments (Madrid)](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/d1f3771c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Balcony | View from room - Oriente Palace Apartments (Madrid)](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/57ce89a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oriente Palace Apartments puts guests in the heart of the city near Plaza Mayor. The property offers WiFi connectivity throughout, with a 24-hour front desk staffed by multilingual team members who provide tour assistance to help visitors explore the surroundings. ## Reviews 9.4 Exceptional ## Popular amenities - Parking available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Double Room, Balcony ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/b7f75101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Fridge Flat-screen TV Blackout curtains - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment ![Apartment | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/bc00f4e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains - 484 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Studio ![Standard Studio | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/269f573b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/5660fce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Individually decorated Air conditioning Heating Fridge Flat-screen TV Blackout curtains Premium bedding - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Apartment ![Superior Apartment | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/af1c7c0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains - 484 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, City View ![Twin Room, City View | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/e769b8a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, City View ### Highlights Individually furnished Individually decorated Air conditioning Heating Fridge Flat-screen TV Blackout curtains Premium bedding - 215 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Studio, City View ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/25000000/24170000/24167700/24167608/b7f75101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, City View 10.0 Exceptional 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Fridge Flat-screen TV Blackout curtains Premium bedding - 431 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Business services 9.8 Exceptional 2,188 reviews £221 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=988a37ee-3f64-4b42-9983-e73878c3bee5&top_cur=GBP) Ad ![The Fine Arts Suite with Terrace | View from room](https://images.trvl-media.com/lodging/1000000/900000/890700/890645/f9a71f5e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa de Las Artes, member of Meliá Collection Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Gym 9.6 Exceptional 227 reviews £192 includes taxes & fees 11 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Oriente-Palace-Apartments.h24167608.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Oriente-Palace-Apartments.h24167608.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41754%2C-3.71167&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nDroY9WwHI0ujBKgRvds5yIoMbY=) Calle Lepanto 6, Madrid, madrid, 28013 #### What's nearby - Plaza de España - Princesa \- 1 min walk \- 0.0 miles - Royal Palace of Madrid \- 2 min walk \- 0.1 miles - Gran Via \- 6 min walk \- 0.4 miles - Plaza Mayor \- 6 min walk \- 0.4 miles - Puerta del Sol \- 9 min walk \- 0.5 miles #### Getting around - Opera Station - 3 min walk - Madrid Principe Pio Station - 16 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive #### Restaurants - ‪Café de Oriente - ‬1 min walk - ‪La Paradita Tapas Bar - ‬1 min walk - ‪La Lonja del Mar - ‬1 min walk - ‪La Botillería del Café de Oriente - ‬1 min walk - ‪La Taberna de Ramales - ‬3 min walk ## About this property ### Oriente Palace Apartments Hotel near Royal Palace of Madrid A short walk from Plaza Mayor and Puerta del Sol, Oriente Palace Apartments has plenty to offer. Guests can connect to free in-room WiFi. You'll also find perks such as: - Self-parking (surcharge), multilingual staff and a 24-hour front desk - A front desk safe, smoke-free property and tour/ticket information - A lift and luggage storage Room features All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Fridges, heating and daily housekeeping ## Similar properties ![Double Room (Panoramic View) | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/14000000/13580000/13572600/13572581/7b8bb297.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Central Palace Madrid Madrid Centro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.0 Wonderful 365 reviews £197 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13572581&PinnedHotelID=13572581&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/28000000/27370000/27362300/27362287/ef62ad6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Adis Madrid Centro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.0 Wonderful 65 reviews £434 includes taxes & fees 2 Jan - 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Restaurant - Air conditioning 9.4 Exceptional 665 reviews £97 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=906121&PinnedHotelID=906121&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 32 per day) ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Lift ### More - 1 building - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Espresso maker - Refrigerator ### More - Air conditioning - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 1:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 23 December and 25 December. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: EUR 32.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Oriente Palace Apartments Madrid Oriente Palace Madrid Oriente Palace Oriente Apartments Madrid Oriente Palace Apartments Hotel Oriente Palace Apartments Madrid Oriente Palace Apartments Hotel Madrid ## Frequently asked questions ### Is Oriente Palace Apartments pet-friendly? ### How much is parking at Oriente Palace Apartments? ### What time is check-in at Oriente Palace Apartments? ### What time is check-out at Oriente Palace Apartments? ### Where is Oriente Palace Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oriente Palace Apartments Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 68 8 - Good 15 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Douglas 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location…centrally located. ##### Douglas Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nicholas 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and very helpful and friendly staff. ##### Nicholas Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Donald 5 May 2024 Liked: Staff & service, property conditions & facilities Amazing location in the center of most attractions! ##### Donald Stayed 3 nights in May 2024 ### 10/10 Excellent #### Phil 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 80th birthday trip Good central location. Large apartment with kitchen. Good views ##### Phil Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Maureen 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property across from Palace. There are many many eatery’s close. ##### Maureen Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### susan 23 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace. ##### susan Stayed 4 nights in Mar 2023 ### 8/10 Good #### Tatianna 6 Nov 2024 Liked: Property conditions & facilities The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location. ##### Tatianna Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sarah 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful. ##### Sarah Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### anne 11 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Madrid in 48 hours Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well! ##### anne Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Natasha 2 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay in beautiful hotel room A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid. ##### Natasha Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Shane 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best location in Madrid Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful! ##### Shane Stayed 5 nights in Feb 2024 ### 8/10 Good #### Indira 3 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Great staff ##### Indira Stayed 1 night in Jun 2018 ### 10/10 Excellent #### ELEONORA 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future. ##### ELEONORA ### 10/10 Excellent #### LEONARDO 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful. ##### LEONARDO Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Catharine 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel. ##### Catharine Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Nathan 25 Oct 2024 Liked: Staff & service Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy. ##### Nathan Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### MarieAndree 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très très bel hôtel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement ##### MarieAndree Stayed 1 night in Apr 2025 ### 6/10 Okay #### Iris D 20 Nov 2024 Disliked: Cleanliness, property conditions & facilities #### Decepción por la caída en la calidad Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedé, estaba mejor cuidado y era más interesante, aunque la atención siempre dejó mucho que desear. En aquella ocasión, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huéspedes simplemente tenían que salir. No sé si esa política cambió, pero la recepción sigue siendo extremadamente fría. Además, el suelo hace un ruido insoportable al caminar. Si no estás en el último piso, probablemente te molestará mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huéspedes: las tablas realmente crujen demasiado. En la habitación, la ducha tenía un ligero olor a alcantarilla, y el desagüe estaba obstruido. El colchón es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepción. Simplemente no abría la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sí funcionaba. Al día siguiente, la recepción informó que hay un “truco” para abrirla, pero no explicaron cuál. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33€, lo cual es práctico y más barato que Uber. La ubicación también es excelente. Sin embargo, dada la caída en la calidad, no tengo intención de hospedarme nuevamente ##### Iris D Stayed 1 night in Nov 2024 ### 8/10 Good #### Issy 15 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomiendo! La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicación, sin ruido, personal amable, camas cómodas.. si lo recomiendo.. ubicación perfecta! ##### Issy Stayed 5 nights in May 2024 ### 10/10 Excellent #### JORGE LUIS 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta muy bueno ##### JORGE LUIS Stayed 1 night in Feb 2024 ### 4/10 Poor #### Juan Carlos 17 Oct 2022 Liked: Staff & service Disliked: Property conditions & facilities Noisy ##### Juan Carlos Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Nana 14 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Si vous aimez les puces et l'urine... Hotel déplorable ! Fuyez! Derrière les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrée n'est pas celle des artistes mais plutôt celle de service! La grande porte sur la place est sans doute réservée aux notables... Quant a nous, nous avons eu droit à la porte dérobée sur la rue adjacente avec 3 clés, un sacré tour de main pour l'ouvrir, et beaucoup de patience! Une fois passée cette première épreuve, pas de réception, pas de cafétéria dans notre partie de l'hôtel. Une chambre jolie en apparence , qui cache un personnel malhonnête, et des équipements vetustes... Le paumeau de douche plein de calcaire éclabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilité de savoir de quelle couleur sont les cheveux des clients précédents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du béton, et vous trouverez un peu de compagnie dedans, plutôt cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous répondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel! ##### Nana Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Robert 27 May 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not opn This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company. ##### Robert Stayed 3 nights in May 2020 ### 10/10 Excellent #### Kevin 6 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment, amazing location My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there ##### Kevin Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### inyeya, seoul 3 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beatiful apartment and perfect location. I love it. ##### inyeya Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Agumar Hotel](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information)