Title: NH Collection Palacio de Tepa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Palacio de Tepa A luxurious Madrid retreat where Mediterranean dining meets relaxation, all steps from Puerta del Sol with attentive staff to enhance the experience ## Photo gallery for NH Collection Palacio de Tepa ![Lobby - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/168d5cd7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/99863cfb-5ac1-4d20-9d45-b5dbcaee2891-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/w5760h3835x0y5-eafde74c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/c574ffaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - NH Collection Palacio de Tepa (Madrid)](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/ae08e4f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Palacio de Tepa sits in central Madrid, offering a sophisticated library and rejuvenating massage services. Travelers savor authentic Mediterranean dishes at Entre Letras restaurant, maintain routines in the 24-hour gym, or relax with evening drinks at the bar. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £170 includes taxes & fees 1 Feb - 2 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3909105&PinnedHotelID=3909105&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/a0257d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 22 reviews ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout curtains Premium bedding Bathrobes - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Deluxe Single Room, 1 Double Bed ![Deluxe Single Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/abc5bec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout curtains Premium bedding Bathrobes - 194 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Room (View) ![Deluxe Room (View) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/dc1edc40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (View) 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Sofa bed Premium bedding Blackout curtains - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Junior Suite (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed ### View all photos for Junior Suite (Extra Bed 3 Ad with View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/91c43c2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Ad with View) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed ### View all photos for Family Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 2 - 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed ### View all photos for Family Room (2 Adults + 1 Child) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults + 1 Child) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 3 - 1 Double Bed, 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed ### View all photos for Family Room (3 Adults) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/e7ac7127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 Adults) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Blackout curtains Premium bedding Bathrobes - 484 sq ft - Sleeps 3 - 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed ### View all photos for Junior Suite (Extra Bed 2A + 1Ch with View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3910000/3909200/3909105/f8505ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 2A + 1Ch with View) ### Highlights Soundproofed Air conditioning LCD TV Pillow menu Sofa bed Premium bedding Blackout curtains Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 9.8 Exceptional 2,189 reviews £197 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=b2d0a27b-6c70-4da5-b488-d86070dffe52&top_cur=GBP) Ad ![Daily cooked-to-order breakfast (EUR 27 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - Free Wi-Fi - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-NH-Collection-Palacio-De-Tepa.h3909105.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, NH Collection Palacio de Tepa is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41379%2C-3.70159&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NG6YAAFsFUjXEEVbeQuSGPmC8RU=) Calle de San Sebastián 2, Madrid, Madrid, 28012 ### What's nearby - Plaza de Santa Ana \- 1 min walk \- 0.1 miles - Puerta del Sol \- 3 min walk \- 0.2 miles - Plaza Mayor \- 6 min walk \- 0.4 miles - San Miguel Market \- 8 min walk \- 0.5 miles - Gran Via \- 8 min walk \- 0.5 miles ### Getting around - Anton Martin Station - 3 min walk - Madrid (XOC-Atocha Train Station) - 16 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive ### Restaurants - ‪Ginger - ‬2 min walk - ‪Sky Bar - ‬2 min walk - ‪Cervecería Santa Ana - ‬1 min walk - ‪Castizo de Plaza del Ángel - ‬1 min walk - ‪Lateral - ‬1 min walk ## About this property ### NH Collection Palacio de Tepa Luxury hotel near Puerta del Sol A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Entre Letras, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and luggage storage - A water dispenser, 3 meeting rooms and multilingual staff - Massage treatment rooms, a ballroom and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All 83 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and baths - 49-inch LCD TVs with satellite channels - Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Premium Room (View) | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/11700/11695/575e0f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Madrid Suecia Madrid Centro - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £160 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=11695&PinnedHotelID=11695&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1062500/1062405/9dd7e0b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Urban, a Small Luxury Hotel of the World Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £178 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1062405&PinnedHotelID=1062405&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1910000/1903400/1903400/3455f35f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Paseo del Prado Madrid Centro - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,001 reviews £165 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1903400&PinnedHotelID=1903400&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/527300/527265/ee885de2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Real, a member of Preferred Hotels & Resorts Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,000 reviews £142 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=527265&PinnedHotelID=527265&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner, brunch served; 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EUR 24 for adults and EUR 35 for children - A bar/lounge - A restaurant ### Restaurants on site - Entre Letras ### Things to do - 24-hour gym - Library - TV in common areas ### Family friendly - In-room sofa bed - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 646 square feet of conference space - Business centre ### Spa - Couples treatment rooms - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2010 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Pillow menu - Premium bedding ### Bathroom - Bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 24 for adults and from EUR 35 for children - Valet parking fee: EUR 40 per day - Nearby parking fee: EUR 40 per day (656 ft away) - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property ### Property is also known as Nh Palacio Nh Palacio Tepa Nh Palacio Tepa Hotel Nh Palacio Tepa Hotel Madrid Nh Palacio Tepa Madrid NH Collection Palacio Tepa Hotel Madrid NH Collection Palacio Tepa Hotel NH Collection Palacio Tepa Madrid NH Collection Palacio Tepa Nh Palacio De Tepa Hotel Madrid NH Collection Palacio de Tepa Hotel NH Collection Palacio de Tepa Madrid NH Collection Palacio de Tepa Hotel Madrid ## Frequently asked questions ### Is NH Collection Palacio de Tepa pet-friendly? ### How much does it cost to stay at NH Collection Palacio de Tepa? ### How much is parking at NH Collection Palacio de Tepa? ### What time is check-in at NH Collection Palacio de Tepa? ### What time is check-out at NH Collection Palacio de Tepa? ### Where is NH Collection Palacio de Tepa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Collection Palacio de Tepa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 691 8 - Good 227 6 - Okay 56 4 - Poor 17 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Alessandra 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location, amazing staff and breakfast was superb! ##### Alessandra Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### yaremis 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place ##### yaremis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Donald Lee 22 Dec 2025 Liked: Amenities, property conditions & facilities We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights. ##### Donald Lee Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Geraldine Fiona 6 Jan 2026 Liked: Cleanliness, property conditions & facilities The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting. ##### Geraldine Fiona Stayed 4 nights in Jan 2026 ### 8/10 Good #### Mickhail 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Location great, room clean, service average, breakfast is ok. ##### Mickhail Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Normand 29 Oct 2025 Liked: Cleanliness, property conditions & facilities Staff and room were perfect!! ##### Normand Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### Alicia 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom ##### Alicia Stayed 2 nights in Jan 2026 ### 8/10 Good #### gonzalo 9 Jan 2026 Liked: Staff & service, amenities, property conditions & facilities I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street. ##### gonzalo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ann 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes very good , lots of selections and excellent service ##### Ann Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bob 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast: food and staff ##### Bob Stayed 4 nights in Sep 2025 ### 8/10 Good #### steglio 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Great breakfast. ##### steglio Stayed 3 nights in Sep 2025 ### 8/10 Good #### Magnus 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel in center of Madrid Great location in the center of Madrid. Clean room, Clean hotel with good breakfast. ##### Magnus Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Cristina 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this hotel ##### Cristina Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again. ##### Kevin Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sheila Marie 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean , nice selection to choose in their breakfast buffet . ![As soon as we arrive, Staff welcome us with warm smile and glass cava ](https://a.travel-assets.com/ugc/hotel-reviews/6ba1bc66-2f1d-455d-84d5-f4fef215c9c4-1754053656330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice view from our suit ](https://a.travel-assets.com/ugc/hotel-reviews/b333d2ae-c102-4b92-9cb5-e73e86e821e9-1754053656517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Complimentary bottle of wine in the room ](https://a.travel-assets.com/ugc/hotel-reviews/2c41d8eb-e8fc-4375-a769-f2d70978ab20-1754053655622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room is nice and clean ](https://a.travel-assets.com/ugc/hotel-reviews/36dea8d6-3e8d-44e6-8ae2-f1d9df1a6f41-1754053961631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheila Marie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Laura 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too! ##### Laura Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### carlos 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was nice, clean, beautifully decorated. breakfast was excellent!! everybody in reception very friendly and helpful ##### carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Robert 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was located in the exact location we wanted to be in. Many dining and shopping options. We will definitely recommend to others and will stay there again. ##### Robert Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ?? 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i had a wonderful stay,THX! ##### ?? Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rudiann 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience. ##### Rudiann Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Roxana 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. ##### Roxana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kaajal 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again. ##### Kaajal Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Caroline 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite hotel in Madrid. Conveniently located but quiet. I stayed here multiple times and will only stay here when I’m in Madrid. ##### Caroline Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, clean room and comfortable ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Zekun 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside. ##### Zekun Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information) ---