NH Collection Madrid Gran Vía

Photo gallery for NH Collection Madrid Gran Vía

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Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of NH Collection Madrid Gran Vía

VIP Access

NH Collection Madrid Gran Vía

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Gran Via 21, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles10 min walk
  • Popular LocationPlaza Mayor11 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)23 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Madrid

In the entertainment district, NH Collection Madrid Gran Vía is in Madrid Centro, a neighbourhood in Madrid with great shopping. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Prado Museum and Teatro Coliseum are cultural highlights. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Puerta del Sol - 7 min walk
  • Lope de Vega Theatre - 9 min walk
  • Plaza de Cibeles - 10 min walk
  • Thyssen-Bornemisza National Museum - 10 min walk
  • Plaza Mayor - 11 min walk

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 23 min drive

About this property

NH Collection Madrid Gran Vía

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and a safe. A pillow menu is available. 45-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 55 lbs/25 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 373 out of 517 reviews
5 - Excellent 72%
Rating 4 - Good. 111 out of 517 reviews
4 - Good 21%
Rating 3 - Okay. 18 out of 517 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 517 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 517 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybox in the rooftop is amazing - great restaurant choice as well.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lacking amenities that they provided a couple of years ago. We requested the upgrade since it was not offered, got another category paying a small amount diff. Breakfast buffet was modified, not what we had a couple of years ago,I imagined it was diff because of Covid reasons.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff that are always helpful
Stayed 5 nights in May 2022