Title: Metropol Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Metropol Travelers find their own pace in Madrid's historic center, where the city's vibrant energy meets convenient access to cultural landmarks and urban adventures ## Photo gallery for Metropol ![Deluxe Double Room, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, free WiFi - Metropol (Madrid)](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/79e02582.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Metropol (Madrid)](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/e8f35ad8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast (EUR 5.9 per person) - Metropol (Madrid)](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/0b36b023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Metropol (Madrid)](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/6b1520b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Metropol (Madrid)](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/1c663ddf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Metropol sits in central Madrid just steps from Gran Via, putting travelers right where they want to be. Guests can relax on the rooftop terrace after exploring the city, enjoy a well-made drink at the bar, and use the in-room WiFi to plan their next day's adventures. ## Reviews 8.4 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Breakfast available - Business services - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4406014&PinnedHotelID=4406014&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Single Room ![Single Room | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/7462177b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains Rainfall showerhead Designer toiletries Hairdryer - 97 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double or Twin Room (Interior) ![Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/f575900f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room (Interior) ### Highlights Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains Rainfall showerhead Designer toiletries Hairdryer - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Room ![Superior Room | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/76ea3917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains Rainfall showerhead Designer toiletries Hairdryer - 215 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Double or Twin Room (Exterior) ![Double or Twin Room (Exterior) | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/fc84c410.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room (Exterior) ### Highlights Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains Rainfall showerhead Designer toiletries Hairdryer - 161 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Double Room (With Extra Bed) ![Double Room (With Extra Bed) | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/515cd03f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (With Extra Bed) ### Highlights Air conditioning Free cots/infant beds HDTV Premium bedding Blackout curtains Rainfall showerhead Designer toiletries Hairdryer - 161 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/fb3895c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning HDTV Premium bedding Blackout curtains Separate bedroom Rainfall showerhead Designer toiletries Hairdryer - 129 sq ft - 1 bedroom - City view - Sleeps 2 - 2 Large Single Beds ### View all photos for Deluxe Double Room, 1 Bedroom ![Deluxe Double Room, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4410000/4406100/4406014/79e02582.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Bedroom ### Highlights Air conditioning HDTV Premium bedding Blackout curtains Separate bedroom Rainfall showerhead Designer toiletries Hairdryer - 129 sq ft - 1 bedroom - City view - Sleeps 2 - 2 Large Single Beds ## You may also like Ad ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 2,288 reviews £160 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=f049d5b3-76e8-4964-89b2-fbf21a9aa319&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913000/912950/dcba7929_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Vincci Madrid Centrum Madrid Centro - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Metropol.h4406014.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Metropol.h4406014.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41989%2C-3.70173&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e9mOu4jYF6YpJdaxFs6008Kqc98=) MONTERA, 47, Madrid, Community of Madrid, 28013 #### What's nearby - Gran Via \- 1 min walk \- 0.1 miles - Plaza de Callao \- 5 min walk \- 0.3 miles - Puerta del Sol \- 5 min walk \- 0.3 miles - Plaza de Santa Ana \- 8 min walk \- 0.5 miles - Plaza Mayor \- 10 min walk \- 0.5 miles #### Getting around - Gran Via Station - 1 min walk - Madrid Recoletos Station - 15 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Tapa Tapa - ‬1 min walk - ‪Picalagartos Sky Bar - ‬1 min walk - ‪Starbucks - ‬1 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Metropol Hotel near Gran Via A short walk from Puerta del Sol and Plaza Mayor, Metropol provides a rooftop terrace, a bar and more. Guests can connect to free in-room WiFi. You'll also find perks such as: - Breakfast (surcharge), a lift and a computer station - Luggage storage, a front desk safe and free newspapers - Smoke-free property, tour/ticket information and a 24-hour front desk Room features All 68 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and designer toiletries - 22-inch HDTVs with digital channels - Daily housekeeping and phones ## Similar properties ![Executive Quadruple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/6000000/5370000/5361300/5361258/eb534b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JC Rooms Santa Ana Madrid Centro - Free Wi-Fi - Air-conditioning - Room service - Housekeeping 8.2 Very good 224 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=5361258&PinnedHotelID=5361258&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/3000000/2530000/2521600/2521511/883e6ad1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal The Good Rooms Madrid Centro - Free Wi-Fi - Air-conditioning - Housekeeping 7.8 Good 114 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2521511&PinnedHotelID=2521511&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39980000/39970500/39970492/af22a1d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CARRETAS APARTMENTS MADRID 102 Madrid Centro - 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Parking available - Housekeeping 9.4 Exceptional 90 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=24167608&PinnedHotelID=24167608&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Food and drink - Breakfast available for a fee: EUR 5.90 per person - A bar/lounge ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Computer station ### Outdoors - Rooftop terrace ### Accessibility - Lift ### More - 1 building - 4 floors - Art Deco architecture - Built in 2011 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 22-inch LCD TV with digital channels ### More - Air conditioning (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Breakfast fee: from approximately EUR 5.9 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Praktik Metropol Praktik Metropol Hostel Praktik Metropol Hostel Madrid Praktik Metropol Madrid Metropol Hotel Madrid Praktik Metropol Hotel Madrid Praktik Metropol Hostal Madrid Praktik Metropol Hostal Metropol Hotel Metropol Madrid Metropol Hotel Madrid ## Frequently asked questions ### What time is check-in at Metropol? ### What time is check-out at Metropol? ### Where is Metropol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Metropol Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 424 8 - Good 402 6 - Okay 115 4 - Poor 45 2 - Terrible 11 ## Reviews ### 8/10 Good #### Raghav 9 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and peaceful stay Firstly the location of the hotel is excellent. My stay was for 4 days, it was comfortable and peaceful. ##### Raghav Stayed 3 nights in May 2019 ### 10/10 Excellent #### RENATO 3 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hace mucha falta la instalación de mini bar en las habitaciones. Todo lo demás, perfecto. ##### RENATO Stayed 4 nights in May 2019 ### 10/10 Excellent #### Verified traveller 24 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location!!! Clean Secure Like white sheets cleanness ##### Verified traveller Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller 22 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Centrico pero la cama es mejorable Muy lindo hotel. Solamente que la cama no es la mas cómoda del mundo. ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 17 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities Todo fue muy bueno, atención, ubicación, estado de los apartamentos. Lo único es que la habitación era muy pequeña y no estaba muy cómoda. El resto fue perfecto. ##### Verified traveller Stayed 2 nights in May 2019 ### 6/10 Okay #### Saerom 13 May 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### 위치가 좋은곳! 위치는 정말 짱이였어요. 다 만, 공사중이여서 뷰가 생각보다 정말 볋로였고, 삐규뎍거리는 침대도 뷸펺했어요. 스페일 여행 동안 제일 기대한 호텔이였는데 제일 실뫙슈러웠어요. 다시는 않갏것가타요. ##### Saerom Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Verified traveller 7 May 2019 Disliked: Amenities, property conditions & facilities 部屋に冷蔵庫がありませんでした。外からのノイズも気になりました。 ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 6 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities I loved the roof terrace- it was lovely to be able to sit out there and read in the morning sunshine with a coffee. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Mårten 5 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Väldigt fina rum. Oerhört hjälpsam personal. Mycket fina och rena rum. Mitt i centrum ##### Mårten Stayed 4 nights in Apr 2019 ### 10/10 Excellent #### Adrian 4 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second stay in 2 years, and Praktik Metropol continues to be a good choice given the price and location. Being on Gran Via makes it really easy to find shops and restaurants nearby, as well as being easy accessible via public transport. Most tourist sites are within walking distance as well. The staff are consistently friendly and helpful, and are available 24 hours a day. Only minor quibbles are that there are no coffee/tea facilities in-room, nor is here a minibar fridge. ##### Adrian Stayed 4 nights in Apr 2019 ### 4/10 Poor #### Verified traveller 3 May 2019 Liked: Cleanliness, staff & service This is more like a hostel ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 30 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación es inmejorable. El equipamiento y los servicios son originales y acogedores. El precio nos pareció un poco caro. ##### Verified traveller Stayed 5 nights in Apr 2019 ### 6/10 Okay #### Leonardo 26 Apr 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### Moderno, buena ubicación, pero habitaciones XS En el corazón de Madrid, una gran recepción espaciosa, el servicio es bueno pero... las habitaciones muy incomodas, apenas cabe la cama y si llevas valijas amplias es difícil que las puedas abrir. ##### Leonardo Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 24 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I'll definitely come back Dejligt hotel med meget hjælpsomt personale ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### flavia 19 Apr 2019 Liked: Cleanliness O ponto alto do hotel é a decoração e a localização que é excelente. Ponto ruim foi que por ainda não ser verão não estava funcionando o sistema de ar condicionado. Acontece que estava fazendo por volta de 23 graus na cidade e o quarto era extremamente quente. Em função do calor tínhamos que abrir a janela que dá ao lado de um Mac donalds. Enfim sentíamos muito calor ou muito cheiro de fritura. ##### flavia Stayed 3 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 14 Apr 2019 Disliked: Staff & service, amenities, property conditions & facilities Overpriced for an I terior room with view of walls and pipes. Phone did not work. No explanation and not even a welcome sheet of paper explaining how the phone works ie what number to dial for front desk or to dial out. Small room with old worn dirty unappealing furniture. ##### Verified traveller Stayed 5 nights in Apr 2019 ### 10/10 Excellent #### joselito 14 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Localização excelente Excelente localização em frente tem um ponto de onibus que leva ate a praca di roma e compre a sua passagem no proprio hotel que fica com o preço melhor. ##### joselito Stayed 2 nights in Apr 2019 ### 8/10 Good #### Susan 14 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities great location, friendly helpful staff, clean but small room ( only one chair not small table or second chair, twin beds was two mattresses in one bed frame), roomy bathroom, and nice view from rooftop terrace ##### Susan Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 13 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### le séjour madriène hôtel très sympathique,accueil tout à fait charmant. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 11 Apr 2019 Liked: Cleanliness Schönes Badezimmer. Betten verrücken sehr leicht. Hellhörig, Musik aus irgendeinen Teil des Gebäudes lief durchgehend, seitens des Hotels konnte nicht weiter geholfen werden. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller 8 Apr 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Gute Einrichtung. Zentrale Lage. Tolle Dachterrasse. Gleichgültige Rezeption. Sehr laute elektronische Abteilung auf dem Dach ##### Verified traveller Stayed 6 nights in Mar 2019 ### 8/10 Good #### Verified traveller 8 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. This hotel has a great location in Central Madrid, great rooms, friendly and helpful staff, and good value for money. What you want to see in Central Madrid is within walking distance. The roof balcony offers a good view of the city. ##### Verified traveller Stayed 4 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 8 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ystävällinen henkilökunta, loistava sijainti, sympaattiset huoneet ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller 6 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities No air conditioning. Room was too hot. Location was really central, on the corner with Gran Via . This may not be ideal for everybody ##### Verified traveller Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 2 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a good stay Okay so... I usually dont write bad reviews or have bad experiences with hotels, however I overall did not have a good stay at this hotel. I can imagine if you come as a tourist with no plan to stay in the hotel and only drop your bags it is okay - the good thing with the hotel is the location. Perfect location in the middle of the touristy areas. To the bad stuff... First of all heads up this hotel doesnt have its own entrance - they have 3 floors in a building with hostels based on top of it. Therefore it was kind of difficult to find it and a hassle if you have lots of bags. I first received a room that was disgustingly dirty in the bathroom (I doubt it was cleaned) and when I told the girl in reception she was very unfriendly. She acted like she didnt believe me, offered no apology or any help with my bags that I could barely carry having to make my way back to reception and open doors etc. She just walked me to the room to check on my complaint before agreeing to move me to a different room. Once I did receive the new room the key card didnt work and I had to go back for a second time carrying all my bags. Still no help offered when she came with me to check the key card the second time. You can hear everything from other rooms. Also very uncomfortable beds with no proper bed cover - I was freezing and slept terrible even though I turned on the heat. Obviously this isnt a good review so I would not recommend this hotel or stay there again... ##### Verified traveller Stayed 3 nights in Mar 2019 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Hotel Agumar Atocha](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information) ---