Title: Melia Madrid Serrano Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Madrid Serrano Hotel with a seasonal outdoor pool, steps from U.S. Embassy ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/fce171d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/db5762fe-0fd4-47c6-94ad-b3f882653166-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Porch](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/22b84e49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b17426a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/w4295h2863x0y0-9466a70a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Melia Madrid Serrano, in central Madrid, offers a sophisticated haven with sun loungers by the seasonal pool. Guests enjoy in-room WiFi, lobby coffee, and bar drinks. The helpful staff and excellent property condition consistently earn high marks. 9.0 Wonderful ## Popular amenities - - - Pool - Bar - Gym - Room service £165 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 47 of 47 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/2a3c82ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Connecting Room - Sleeps 4 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/1e60e9b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/322d1058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Premium) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 538 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/e5171927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 280 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b7514e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/0606591d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Supreme Room 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level, (2+2)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 4 - 1 Double Bed OR 2 Single Beds ![Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/05009b63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.4 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Sofa bed - double - 280 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level, (2+1)) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/432ceabf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level (2+2)) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/432ceabf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level (3+1)) ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/60bfd5fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Premium, (4+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 538 sq ft - Sleeps 5 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level, (3 Ad)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level, (2+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3+1) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 301 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9caa567e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Supreme Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Patio Garden View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Exterior View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/42402771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 344 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/42402771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (The Level, (2+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 344 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/99a853b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/99a853b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level, (2+2)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 527 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/77c3cb39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Supreme) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 495 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/e5171927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Melia, The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu 2 bedrooms - 495 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Communicated Room (Grand Premium, The Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b32660a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Grand Premium, The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 431 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ### Junior Suite The Level - Sleeps 4 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/7123328d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/18edd651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 269 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ### Melia Twin Room - Sleeps 2 ### Melia King Room - Sleeps 2 ### The Level Twin Room - Sleeps 2 ### The Level Double Room - Sleeps 2 ### The Level Grand Premium Twin Room - Sleeps 2 ### The Level Suite - Sleeps 4 ### The Level Premium Room - Sleeps 3 ### Melia Room Patio Garden View - Sleeps 2 ### Melia Room Exterior View - Sleeps 2 ### Premium The Level With Bathtub - Sleeps 3 ### The Level Suite - Sleeps 2 ### Supreme King Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room 9.0 Wonderful 38 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/322d1058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Premium bedding - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### Grand Premium The Level Con Banera - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/08d587cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21300/21276/dbdfcc54_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Madrid Cuzco Tetuán - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 527 reviews £155 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=c9a77d7f-c16b-446e-ae77-f31e232ee0b1&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22100/22036/c88ecafe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Madrid by IHG Chamberí - 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Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 174 reviews £278 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=c9a77d7f-c16b-446e-ae77-f31e232ee0b1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43581%2C-3.68550&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p5wGEf6soukpGy8VvzWrJybzPis=) Calle de Claudio Coello, 139, Madrid, Madrid, 28006 #### What's nearby - Paseo de la Castellana - 1 min walk - 0.0 miles - Golden Mile - 1 min walk - 0.1 miles - U.S. Embassy - 2 min walk - 0.1 miles - Movistar Arena - 3 min drive - 1.4 miles - Bernabéu Stadium - 4 min drive - 1.6 miles #### Getting around - Nunez de Balboa Station - 6 min walk - Madrid Recoletos Station - 20 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive #### Restaurants - ‪Makkila Serrano - ‬2 min walk - ‪federal - ‬2 min walk - ‪Asador de Aranda - ‬2 min walk - ‪East Crema Coffee - ‬2 min walk - ‪29 Fanegas - ‬2 min walk ## About this property ### Melia Madrid Serrano Upscale hotel near U.S. Embassy Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge) - A front desk safe, free newspapers and tour/ticket information - Wedding services, a computer station and meeting rooms - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 340 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Highchairs, baby baths and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hairdryers - LCD TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Emperador Premium Room | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/1000000/60000/54500/54497/a6263bcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Emperatriz Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,041 reviews £176 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=54497&PinnedHotelID=54497&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1170000/1164100/1164028/570a807c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ICON Embassy Salamanca - Breakfast included - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Covered parking on site (EUR 25 per day) ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Arado ### Things to do - Gym - Seasonal outdoor pool - TV in common areas ### Family friendly - Baby bath - Babysitting (surcharge) - High chair - In-room cot - Laundry facilities - Lifeguards on site - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 5,640 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (160 centimetre wide door) - Magnifying mirror - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1975 - Eco-friendly cleaning products used - Lifeguards - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Room service ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children - Covered self-parking fee: EUR 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides central air conditioning and heating (availability based on the season). If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 25 May to 10 September Pool access available from noon to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Meliá Madrid Serrano Hotel Meliá Galgos Hotel Melia Galgos Hotel Madrid Meliá Galgos Hotel Madrid Meliá Galgos Madrid Melia Hotel Galgos Meliá Serrano Hotel Meliá Serrano Meliá Galgos Meliá Madrid Serrano Galgos Meliá Madrid Serrano Melia Madrid Serrano Hotel Melia Madrid Serrano Madrid Melia Madrid Serrano Hotel Madrid ## Frequently asked questions ### Does Melia Madrid Serrano have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM. ### How much does it cost to stay at Melia Madrid Serrano? > As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 21 Dec 2025 start from £165.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Melia Madrid Serrano pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Melia Madrid Serrano? > Self-parking is available for EUR 25 per day. ### What time is check-in at Melia Madrid Serrano? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Melia Madrid Serrano? > Checkout is at noon. ### Where is Melia Madrid Serrano located? > Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Bernabéu Stadium and Movistar Arena. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Melia Madrid Serrano Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 462 8 - Good 155 6 - Okay 52 4 - Poor 8 2 - Terrible 17 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Maria Josefina 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great and location is excellent ##### Maria Josefina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lina 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities GREAT stay for families !! Great location! ##### Lina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### victor 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent location, staff in great attitud, nice rooms ##### victor Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lorena 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Lorena Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Beata 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Beata Stayed 1 night in Oct 2025 ### 8/10 Good #### Yana 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice and clean ##### Yana Stayed 3 nights in Oct 2025 ### 8/10 Good #### Andrea 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast was very nice ##### Andrea Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Lorena 27 Sept 2025 Liked: Staff & service The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy. ##### Lorena Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Pamela 26 Sept 2025 Liked: Cleanliness, amenities Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays! ##### Pamela Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Anna 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel ##### Anna Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Federico 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### Federico Stayed 1 night in Nov 2025 ### 6/10 Okay #### Carlos 8 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The breakfast buffet is great. The location is great too. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ed862b6-47f5-4b71-8bd0-88ec2e6de4e0-1754649192859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17f1c951-f6d2-4698-a348-734d6edcce1d-1754649190424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b10e92fa-2c13-4a77-9bab-672bdeb4e06d-1754649193842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe2ee8a5-cbe5-4ca7-a8fb-40ef44e576ae-1754649192775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Cynthia 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend. ##### Cynthia Stayed 1 night in Sep 2025 ### 8/10 Good #### Nayeli 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Nayeli Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Addy 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Staff was very nice and accommodating. Great breakfast buffet ##### Addy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Diego 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente hotel ##### Diego Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Diana 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience!!!! Everything was perfect: service, location and food! Will definitely stay there next time ##### Diana Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Rafael 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and service. ##### Rafael Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernando 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Fernando Stayed 2 nights in Jun 2025 ### 8/10 Good #### karen 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good chain hotel experience. No issues. Room comfortable with good air conditioning. ##### karen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juan Pablo 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel ##### Juan Pablo Stayed 1 night in May 2025 ### 10/10 Excellent #### Ernesto 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is excellent!!! Taxis are always lined up outside. ##### Ernesto Stayed 5 nights in May 2025 ### 10/10 Excellent #### Marina 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Marina Stayed 2 nights in Jul 2025 ### 6/10 Okay #### David 21 Aug 2025 Liked: Staff & service, amenities Staff were friendly and helpful, having to ask for ironing board and toiletries was a negative and one of the rooms we booked didn’t have robe / Slippers etc.., restaurant had a limited menu and the breakfast although having a good selection wasn’t the best quality. ##### David Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ursula 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities I highly recommend this hotel ##### ursula Stayed 4 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)