Title: Melia Madrid Serrano Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Madrid Serrano Hotel with a seasonal outdoor pool, steps from U.S. Embassy ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/fce171d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/db5762fe-0fd4-47c6-94ad-b3f882653166-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Porch](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/22b84e49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/w4295h2863x0y0-9466a70a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b17426a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Melia Madrid Serrano, in central Madrid, offers a sophisticated haven with sun loungers by the seasonal pool. Guests enjoy in-room WiFi, lobby coffee, and bar drinks. The helpful staff and excellent property condition consistently earn high marks. 9.0 Wonderful ## Popular amenities - - - Pool - Bar - Gym - Room service £190 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 48 of 48 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/2a3c82ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Connecting Room - Sleeps 4 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/1e60e9b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/322d1058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Premium) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 538 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/e5171927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 280 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b7514e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/0606591d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Supreme Room 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level, (2+2)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 4 - 1 Double Bed OR 2 Single Beds ![Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/05009b63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.4 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 280 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/d5568090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (Grand, The Level, (2+1)) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/432ceabf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level (2+2)) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/432ceabf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (The Level (3+1)) ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV - 431 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/60bfd5fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Premium, (4+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 538 sq ft - Sleeps 5 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level, (3 Ad)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (The Level, (2+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 344 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3+1) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 301 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9caa567e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Supreme Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Patio Garden View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Exterior View ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/42402771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 344 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/42402771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub (The Level, (2+1)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 344 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/99a853b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/99a853b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level, (2+2)) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 527 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/77c3cb39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Supreme) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 495 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/e5171927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Melia, The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom - 495 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Communicated Room (Grand Premium, The Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/b32660a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicated Room (Grand Premium, The Level) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 431 sq ft - Sleeps 4 - 2 Queen Beds OR 4 Single Beds ### Junior Suite The Level - Sleeps 4 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/7123328d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/18edd651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/9e45a825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 269 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed ### Melia Twin Room - Sleeps 2 ### Melia King Room - Sleeps 2 ### The Level Twin Room - Sleeps 2 ### The Level Double Room - Sleeps 2 ### The Level Grand Premium Twin Room - Sleeps 2 ### The Level Suite - Sleeps 4 ### The Level Premium Room - Sleeps 3 ### Melia Room Patio Garden View - Sleeps 2 ### Melia Room Exterior View - Sleeps 2 ### Premium The Level With Bathtub - Sleeps 3 ### The Level Suite - Sleeps 2 ### Supreme King Room - Sleeps 2 ### The Level Junior Suite - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/29578350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room 9.0 Wonderful 38 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/322d1058.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Pillow menu Egyptian cotton bed sheets - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### Grand Premium The Level Con Banera - Sleeps 2 ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/08d587cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room - Sleeps 2 ## You may also like Ad ![Pool](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/18b21dd0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Madrid Tower Fuencarral-El Pardo - Hot tub - Spa - Free WiFi - Restaurant 8.6 Excellent 1,001 reviews £158 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=29ee42b2-1d67-4ce2-8f1b-07e8de4ade58&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2470000/2466900/2466861/505aea62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Nuevo Boston San Blas-Canillejas - 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Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,002 reviews £229 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Madrid-Hotels-VP-Plaza-Espana-Design.h19214736.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=29ee42b2-1d67-4ce2-8f1b-07e8de4ade58&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43581%2C-3.68550&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p5wGEf6soukpGy8VvzWrJybzPis=) Calle de Claudio Coello, 139, Madrid, Madrid, 28006 #### What's nearby - Movistar Arena - 3 min drive - 1.4 miles - Gran Via - 3 min drive - 1.6 miles - Bernabéu Stadium - 4 min drive - 1.6 miles - Puerta del Sol - 4 min drive - 2.0 miles - El Retiro Park - 6 min drive - 2.7 miles #### Getting around - Nunez de Balboa Station - 6 min walk - Madrid Recoletos Station - 20 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive #### Restaurants - ‪Makkila Serrano - ‬2 min walk - ‪29 Fanegas - ‬2 min walk - ‪Tambo Coffee - ‬2 min walk - ‪East Crema Coffee - ‬2 min walk - ‪Asador de Aranda - ‬2 min walk ## About this property ### Melia Madrid Serrano Upscale hotel near U.S. Embassy Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Babysitting (surcharge), concierge services and wedding services - A 24-hour front desk, a lift and luggage storage - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 340 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hairdryers - LCD TVs with satellite channels - Free infant beds, electric kettles and heating ## Similar properties ![Emperador Premium Room | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/1000000/60000/54500/54497/a6263bcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Emperatriz Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,044 reviews £149 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=54497&PinnedHotelID=54497&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Exterior (Aduana) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/559c033d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - 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24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/19900/19889/ab436097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Gran Meliá - The Leading Hotels of the World Salamanca - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,003 reviews £301 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=19889&PinnedHotelID=19889&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Offsite parking available (EUR 25 per day) - Parking on site (EUR 25 per day) ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Arado ### Things to do - Bicycle tours - Gym - Seasonal outdoor pool - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 5,640 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (160 centimetre wide door) - Magnifying mirror - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1975 - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Room service ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children - Self-parking fee: EUR 25 per day - Nearby parking fee: EUR 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property provides central air conditioning and heating (availability based on the season). If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 25 May to 10 September Pool access available from noon to 7:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Meliá Madrid Serrano Hotel Meliá Galgos Hotel Melia Galgos Hotel Madrid Meliá Galgos Hotel Madrid Meliá Galgos Madrid Melia Hotel Galgos Meliá Serrano Hotel Meliá Serrano Meliá Galgos Meliá Madrid Serrano Galgos Meliá Madrid Serrano Melia Madrid Serrano Hotel Melia Madrid Serrano Madrid Melia Madrid Serrano Hotel Madrid ## Frequently asked questions ### Does Melia Madrid Serrano have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM. ### How much does it cost to stay at Melia Madrid Serrano? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 9 Nov 2025 start from £189.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Serrano.h6734.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Melia Madrid Serrano pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Melia Madrid Serrano? > Self-parking is available for EUR 25 per day. ### What time is check-in at Melia Madrid Serrano? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Melia Madrid Serrano? > Checkout is at noon. ### Where is Melia Madrid Serrano located? > Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Bernabéu Stadium and Movistar Arena. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Melia Madrid Serrano Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 456 8 - Good 153 6 - Okay 51 4 - Poor 8 2 - Terrible 17 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Lina 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities GREAT stay for families !! Great location! ##### Lina Stayed 1 night in Oct 2025 ### 6/10 Okay #### Carlos 8 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The breakfast buffet is great. The location is great too. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ed862b6-47f5-4b71-8bd0-88ec2e6de4e0-1754649192859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17f1c951-f6d2-4698-a348-734d6edcce1d-1754649190424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b10e92fa-2c13-4a77-9bab-672bdeb4e06d-1754649193842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe2ee8a5-cbe5-4ca7-a8fb-40ef44e576ae-1754649192775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Beata 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Beata Stayed 1 night in Oct 2025 ### 6/10 Okay #### Lorena 27 Sept 2025 Liked: Staff & service The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy. ##### Lorena Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fernando 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### Fernando Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Cynthia 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend. ##### Cynthia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel, fabulous breakfast, great service from check in to check out ##### Paul Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Marina 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Marina Stayed 2 nights in Jul 2025 ### 8/10 Good #### Alex 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is great ##### Alex Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Marco 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location ia very convenient ##### Marco Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Daniel Roberto 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Daniel Roberto Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Daniel Roberto 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Daniel Roberto Stayed 2 nights in Jun 2025 ### 8/10 Good #### Santiago 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente Service, lo ##### Santiago Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ambar 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again. ##### Ambar Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Geraldine 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente todo ##### Geraldine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jesus A 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire staff from the moment you walk in were amazing throughout my entire stay. ##### Jesus A Stayed 5 nights in May 2024 ### 10/10 Excellent #### O. 28 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a very good stay. The place is central and provides easy access to other parts of the time. ##### O. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Gloria 18 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff! ##### Gloria Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Ivan 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was excelent! ##### Ivan Stayed 1 night in Sep 2024 ### 8/10 Good #### Andres 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great located hotel, with magnificent breakfast. Rooms could be upgraded and bathrooms could be cleaned much better. Reserved a queen bed and received a 2 twin bedroom ##### Andres Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Perla 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Melia is wonderful! ##### Perla Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Kimberly 4 Jul 2025 Liked: Cleanliness Disliked: Amenities Overall a ok but what I hoped for. It’s a 3 star hotel, only 4 star for the pool I suppose. Strong sewage for in rooms, tiny bathrooms, little amenities, needs maintenance, bad service in bars, friendly staff but slow check in. ##### Kimberly Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Natalia 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient when you want to spend most of your time in the Salamanca neighborhood. ##### Natalia Stayed 2 nights in Sep 2024 ### 8/10 Good #### John 23 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I used to live in the area, so it was familiar and, like the rest of Madrid, easy to navigate. ##### John Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Elaine Paffili 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente. ##### Elaine Paffili Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)