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Melia Madrid Serrano

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Melia Madrid Serrano

Melia Madrid Serrano

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationU.S. Embassy2 min walk
  • Popular LocationNational Library19 min walk
  • Popular LocationWiZink Center8 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid's Salamanca neighbourhood, Melia Madrid Serrano is in the city centre and near a metro station. Prado Museum and Royal Palace of Madrid are cultural highlights, and some of the area's notable landmarks include Puerta del Sol and Plaza Mayor. Enjoy an event or a match at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • U.S. Embassy - 2 min walk
  • National Library - 19 min walk
  • Puerta de Alcala - 3 min drive
  • WiZink Center - 8 min drive
  • Santiago Bernabeu Stadium - 8 min drive

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive

Restaurants

  • Arado — 1 min walk
  • Mesón José Luis - 3 min walk
  • Lamucca - 4 min walk
  • Faborit - 4 min walk
  • Restaurante Thong - 4 min walk

About this property

Melia Madrid Serrano

Eco-friendly Madrid hotel in Salamanca, walk to U.S. Embassy
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. All 340 soundproofed rooms feature free WiFi and minibars. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as Egyptian cotton sheets and pillow menus.
Melia Madrid Serrano offers 340 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Off-site parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 35 for adults and EUR 17.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5638 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

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Madrid
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Salamanca
Salamanca
Pool
Pool
4 star
4 star
Hotel
Hotel
Family-friendly
Family-friendly
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.5 for children (approximately)
  • Self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 29 out of 44 reviews
5 - Excellent 66%
Rating 4 - Good. 14 out of 44 reviews
4 - Good 32%
Rating 3 - Okay. 1 out of 44 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 44 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 44 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Nov 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice big shower but pressure is a bit low. Parking is too small for a 7-series BMW. Receptionist were nice but could do with one more person on duty during peak hours. Overall quite good stay.
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is really well located, and I have nothing but good words for the hotel and the people that work on it.
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean. Professional hotel service.
Stayed 4 nights in Dec 2020

4/5 Good

Stayed 6 nights in Aug 2020