Title: INNSiDE by Meliá Madrid Gran Vía Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=527480&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # INNSiDE by Meliá Madrid Gran Vía Madrid's upscale urban retreat balances city excitement with rooftop relaxation, while staff members consistently earn praise from travelers ## Photo gallery for INNSiDE by Meliá Madrid Gran Vía ![Rooftop terrace - INNSiDE by Meliá Madrid Gran Vía (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/00b8f6e5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - INNSiDE by Meliá Madrid Gran Vía (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/3a1366d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - INNSiDE by Meliá Madrid Gran Vía (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/4e3aa61d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 20 per person) - INNSiDE by Meliá Madrid Gran Vía (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/9149cc96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - INNSiDE by Meliá Madrid Gran Vía (Madrid)](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/8d2c1ccc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies INNSiDE by Meliá Madrid Gran Vía, in central Madrid, offers a contemporary escape. Enjoy international dishes at the Open Living Lounge, stay fit at the gym, or relax on the rooftop terrace with WiFi. Guests appreciate the attentive staff. ## Reviews 9.4 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £193 includes taxes & fees 15 Mar - 16 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=527480&PinnedHotelID=527480&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ### View all photos for The Innside Room ![The Innside Room | Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/ebe13233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Innside Room 9.0 Wonderful 53 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 215 sq ft - Sleeps 2 - 2 Single Beds OR 1 Queen Bed ### View all photos for The Studio ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/40937f77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio 8.8 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 280 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed ### View all photos for The Studio Gran Via View ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/076bb1c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio Gran Via View 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 280 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Innside Room Connected with View ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/f5f2932a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Innside Room Connected with View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for The Townhouse ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/48445190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Townhouse 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet - City view - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for The Studio & Innside Room Connected with View ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/89488f93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio & Innside Room Connected with View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 495 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed, 2 Single Beds and 1 Single Sofa Bed ### View all photos for The Innside Room City Rooftop View ![The Innside Room City Rooftop View | Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/d0143bf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Innside Room City Rooftop View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for The Studio Gran Via View (2+1) ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/89488f93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio Gran Via View (2+1) 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for The Studio (2+1) ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/8a655896.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio (2+1) 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 291 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed ### View all photos for Innside Room Connected with View (2+2) ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/f5f2932a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Innside Room Connected with View (2+2) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for The Studio & Innside Room (2+3) ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/89488f93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Studio & Innside Room (2+3) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - City view - 495 sq ft - 1 bedroom - Sleeps 5 - 4 Single Beds and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for The Townhouse (2+2) ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/48445190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Townhouse (2+2) 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet - City view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for The Innside Premium Room ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/aa745b64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Innside Premium Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Flat-screen TV Down duvet Blackout curtains - City view - 237 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds OR 1 Queen Bed ### View all photos for The Townhouse, Innside Connected with View ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/48445190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Townhouse, Innside Connected with View ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Down duvet Blackout curtains Separate bedroom - 1 bedroom - Sleeps 5 - 2 Single Beds, 1 Double Sofa Bed and 1 Queen Bed OR 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed ### View all photos for The Townhouse, Innside Connected with View 4+2 ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/48445190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Townhouse, Innside Connected with View 4+2 ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Down duvet Blackout curtains Separate bedroom - City view - 1 bedroom - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Innside Connected Room ![Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/e7fc4a4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Innside Connected Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Down duvet Blackout curtains Separate bedroom - City view - 1 bedroom - Sleeps 4 - 2 Single Beds OR 1 Queen Bed ### View all photos for The Innside Room Gran Via View ![The Innside Room Gran Via View | Down duvets, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527500/527480/e307a313.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Innside Room Gran Via View 9.0 Wonderful 32 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Free minibar items Smart TV Down duvet Blackout curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-INNSiDE-By-Melia-Madrid-Gran-Via.h527480.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-INNSiDE-By-Melia-Madrid-Gran-Via.h527480.Hotel-Information) ## About the area Near a metro station, INNSiDE by Meliá Madrid Gran Vía is in Madrid Centro, a neighbourhood in Madrid with great shopping. Gran Via and Royal Palace of Madrid are notable landmarks, and the area's natural beauty can be seen at Madrid Río and El Retiro Park. Enjoy an event or a match at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42055%2C-3.70395&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VuahggztmVBPBFyxu7cMiBicy0M=) Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004 ### What's nearby - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 2 min walk \- 0.1 miles - ![Plaza de Callao](https://images.trvl-media.com/place/6161236/1d7f69f3-fb00-4c06-b09c-afdc2fe06a7e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Callao 3 min walk \- 0.2 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 7 min walk \- 0.4 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 10 min walk \- 0.5 miles - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 13 min walk \- 0.7 miles ### Getting around - Callao Station 2 min walk - Madrid Recoletos Station 18 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 30 min drive ### Restaurants - El Jardín de Diana 1 min walk - Starbucks 2 min walk - Burger King 1 min walk - Ella Sky Bar Madrid 2 min walk - Torres Bermejas 1 min walk ## About this property ### INNSiDE by Meliá Madrid Gran Vía Upscale hotel near Gran Via Located close to Puerta del Sol and Plaza Mayor, INNSiDE by Meliá Madrid Gran Vía provides a rooftop terrace, dry cleaning/laundry services and car hire on-site. The on-site international cuisine restaurant, Open Living Lounge, features al fresco dining and breakfast. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a local area shuttle and a front desk safe - Luggage storage, a TV in reception and smoke-free property - Tour/ticket information, a lift and a 24-hour front desk - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 117 rooms have comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Rainfall showers, eco-friendly toiletries and hairdryers - LED light bulbs, heating and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/0feded01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 2,384 reviews £182 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/af77088a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Plaza España Madrid Centro - 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Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Area shuttle (surcharge) ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 9.50 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - A'Ollo Restaurant - Open Living Lounge - Rooftop Bar Le Tavernier ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 8 floors - Communal living room - Eco-friendly cleaning products used - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 40 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 12 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 9.5 for children - Pet fee: EUR 40 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards and cash Long-term renters welcome This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Madrid Cibeles Madrid Cibeles Hotel Madrid TRYP Cibeles TRYP Cibeles TRYP Cibeles Hotel TRYP Cibeles Hotel Madrid TRYP Cibeles Madrid TRYP Hotel Cibeles Madrid TRYP Madrid Cibeles TRYP Madrid Cibeles Hotel Tryp Hotel Cibeles Tryp Hotel Madrid ## Frequently asked questions ### Is INNSiDE by Meliá Madrid Gran Vía pet-friendly? ### How much does it cost to stay at INNSiDE by Meliá Madrid Gran Vía? ### How much is parking at INNSiDE by Meliá Madrid Gran Vía? ### What time is check-in at INNSiDE by Meliá Madrid Gran Vía? ### What time is check-out at INNSiDE by Meliá Madrid Gran Vía? ### Where is INNSiDE by Meliá Madrid Gran Vía located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## INNSiDE by Meliá Madrid Gran Vía Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 669 8 - Good 143 6 - Okay 29 4 - Poor 13 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Frank 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great breakfast, very comfortable room and very helpful staff! ##### Frank Stayed 5 nights in Nov 2025 ### 8/10 Good #### Jacob Peter 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice staff, great amenities & good location ##### Jacob Peter Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Danny 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful room and wonderful breakfast. Rooftop bar was very nice, if a bit cold in winter but blankets provided. The mojito was best I've had, and the pork quesadillas we excellent. ##### Danny Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Giannina 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ⭐️⭐️⭐️⭐️⭐️ Excellent Stay! Fantastic hotel with friendly staff, clean and comfortable rooms, and great amenities. The location was convenient, and every detail was handled with care. Highly recommended! ##### Giannina Stayed 1 night in Dec 2025 ### 8/10 Good #### Ana 1 Nov 2025 Liked: Cleanliness, staff & service, amenities The staff was great, especially the bar staff on the 7th floor. The rooms were very comfortable and clean. ##### Ana Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Jack 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Staff was friendly. The room was comfortable and met our expectations. ##### Jack Stayed 2 nights in Oct 2025 ### 8/10 Good #### Fred 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great easy access to all central Madrid. The room is clean and the breakfast have good variety of food. The staff are helpful. ##### Fred Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### ILCHA 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ! ##### ILCHA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Brandon 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, great rooftop bar/restaurant ##### Brandon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### John 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in the Gran Via area. Helpful and welcoming staff. Location approximate to shopping, dinning and sight seeing is great. Highly recommend ##### John Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Martin 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location on Gran Via surrounded by shops and restaurants plus a comfortable 20-minute walk to most of Madrid's attractions. Clean room and friendly staff. Definitely enjoy tapas and drinks at the rooftop bar. ##### Martin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### david 22 Jun 2025 Liked: Amenities, property conditions & facilities Great property and location ##### david Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Philippe 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location, friendly staff, confortable room, quiet at night. ##### Philippe Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Aaron 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large rooms, convenient location to most city sites, and staff was friendly, accommodating and professional. ##### Aaron Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### kimberly 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel. We loved the view of the gran via ! ##### kimberly Stayed 2 nights in Jul 2025 ### 8/10 Good #### Andrew 27 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Great downtown Madrid option Great located hotel, room was spotless and the layout worked well. Bed was firm and super comfortable. Free mini bar (basic) was a nice touch, as was the coffee machine. No complaints. Not a cheap hotel option but I would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c3ce03b-2bdd-4b10-b928-9a92d3ae0a74-1761602155836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Liliya 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location! Would definitely recommend for someone who is coming to the city for the first time. ##### Liliya Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Payman 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location , great size room for family , ##### Payman Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Stefanie 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, great location ##### Stefanie Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Armando 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best option in Madrid Excellent place to stay in Madrid !! Lovely spaces, renewed, well located, super friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/75541ecd-79c3-42ae-9841-2e3d679be94b-1751722434326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48ba9283-ac8f-48e5-a56e-b2a0bb099ade-1751722433637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9114dbf0-3728-43f9-b17d-4b204d3ccf94-1751722430665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Armando Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Veronica 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location, beautiful view. Staff was lovely. ##### Veronica Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Heesue 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staffs nice property ##### Heesue Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Aly 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and easy to get transportation! Will stay here again and recommend this hotel ##### Aly Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Timothy Patrick 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great particularly Joanna on the Restaurant who accommodated our extra sittings Lovely food on the terrace. ##### Timothy Patrick Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### RHANDA MARIE MAGSALIN 5 Jun 2025 We loved the room and its location along Gran Via. 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