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Balcony
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

3.9 out of 5 Good
915 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Business Services
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationGran Via Street2 min walk
Popular LocationLope de Vega Theatre3 min walk
Popular LocationPuerta del Sol11 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)31 min drive

Choose dates to view prices

  • Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Triple Room, 3 Single Beds

    4.1/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room, 3 Single Beds
  • Quadruple Room

    4.4/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 4 Single Beds
    More detailsQuadruple Room
  • Single Room

    Room amenities

    • 183 sq ft
    • Sleeps 1
    More detailsSingle Room
  • Economy Double Room

    Room amenities

    • 183 sq ft
    • Sleeps 2
    More detailsEconomy Double Room
  • Double or Twin Room, City View

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 2
    More detailsDouble or Twin Room, City View
  • Double or Twin Room, Terrace, City View

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 2
    More detailsDouble or Twin Room, Terrace, City View
  • Triple Room, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    More detailsTriple Room, City View
  • Triple Room, Terrace, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    More detailsTriple Room, Terrace, City View
  • Quadruple Room, City View

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 4
    More detailsQuadruple Room, City View
  • Quadruple Room, Terrace, City View

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 4
    More detailsQuadruple Room, Terrace, City View

About this area

Madrid

Located in Madrid, Hotel Sterling is in the city centre and near a metro station. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Our guests appreciate the hotel's central location.
Visit our Madrid travel guide
View in a map
Popular Location

What's nearby

  • Gran Via Street - 2 min walk
  • Lope de Vega Theatre - 3 min walk
  • Puerta del Sol - 11 min walk
  • Royal Palace of Madrid - 11 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Noviciado Station - 2 min walk
  • Madrid Principe Pio Station - 17 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 31 min drive

Restaurants

  • Jota Batela - 3 min walk
  • DiBocca - 3 min walk
  • Museo del Jamón - 3 min walk
  • TGI Fridays - 3 min walk
  • Loving Hut - 3 min walk

About this property

Hotel Sterling

3-star Madrid hotel in Centro, walk to Gran Via Street
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. All 69 rooms offer free WiFi, minibars and LED TVs with satellite channels. Hairdryers, safes and desks are among the other amenities that guests will find.
Hotel Sterling offers 69 forms of accommodation with minibars and a safe. 26-inch LED televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • Dutch
  • English
  • German
  • Italian
  • Romanian
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 26-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3:00 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee per child: EUR 0 (roundtrip)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Hotel Sterling and receive a full refund?
Yes, Hotel Sterling offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sterling cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Sterling?
As of 21 Sep 2020, prices found for a 1-night stay for 2 adults at Hotel Sterling on 29 Sep 2020 start from £54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Sterling pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.
How much is parking at Hotel Sterling?
This hotel doesn't offer parking.
What time is check-in at Hotel Sterling?
Check-in is from 3:00 PM to noon.
What time is check-out at Hotel Sterling?
Checkout is at noon.
Does Hotel Sterling provide a shuttle to the airport?
Yes, there's an airport shuttle. A per person, roundtrip fee applies.
Where is Hotel Sterling located?
Located in Centro, this hotel is steps away from Lope de Vega Theatre and Gran Via Street. Teatro Rialto and Teatro Coliseum are also within 5 minutes. Noviciado Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.
3.9
Good
915 reviews
5 - Excellent
233
4 - Good
442
3 - Okay
174
2 - Poor
45
1 - Terrible
21

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid in 3 days
Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro
Stayed 1 night in Dec 2019

4/5 Good

Stayed 1 night in Dec 2019

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