Get an overview of this hotel3-star Madrid hotel in Gran Via, walk to Plaza de Espana

Collecting Nectar Points

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Gran Via, this hotel is within a 5-minute walk of Ministry of Justice and Plaza de Espana. Plaza Mayor and Royal Palace are also within 15 minutes.

Hotel features

Meeting rooms, Concierge services and Dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, Laundry facilities, A 24-hour front desk and Free newspapers are on-site.

Room amenities

All 69 rooms offer free WiFi, minibars and LED TVs with satellite channels. Other amenities available to guests include hairdryers, safes and desks.

Hotel Amenities

Hotel Amenities

Hotel Sterling features tour or ticket assistance, multilingual staff and concierge services. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers complimentary newspapers in the lobby, on-site laundry facilities and dry cleaning/laundry services.

  • Safe-deposit box at front desk 
  • Luggage storage 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Concierge services 
  • 24-hour front desk 
  • Airport transportation 
  • Laundry facilities 
  • Tours/ticket assistance 
  • Meeting rooms 2 
  • Total number of rooms - 69 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Babysitting or childcare (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi 
  • Free cribs/infant beds 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • In-room climate control (air conditioning) 
  • In-room safe 
  • LED TV 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: EUR6 per person (approximately)
  • Pet fee: EUR15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sterling Madrid
  • Hotel Sterling
  • Sterling Madrid
  • Alexandra Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation.


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