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Hotel Sercotel AB Rivas

3.0 star property
Travelers relax on the scenic rooftop terrace while savoring authentic Spanish dishes at El Somallao restaurant in this centrally located Madrid retreat

Choose dates to view prices

Hotel Sercotel AB Rivas sits in the heart of Madrid, offering a peaceful escape with its Turkish bath/hammam and scenic terrace. Guests enjoy traditional Spanish cuisine at El Somallao restaurant and can borrow books from the hotel's library to read while relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £62
includes taxes & fees
26 Apr - 27 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (con cama supletoria)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (con cama supletoria)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room (con cama supletoria)

Classic Twin Room (con cama supletoria) | Minibar, in-room safe, desk, soundproofing

Classic Twin Room (con cama supletoria)

  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Rivas-Vaciamadrid, Hotel Sercotel AB Rivas is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Parque Warner Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Riyadh Air Metropolitano. Spend some time exploring the area's activities, including golfing. Visit our Rivas-Vaciamadrid travel guide
Map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522

What's nearby

  • Gran Via
    Gran Via
    23 min drive - 12.6 miles
  • Bernabéu Stadium
    Bernabéu Stadium
    24 min drive - 15.0 miles
  • Puerta del Sol
    Puerta del Sol
    25 min drive - 13.0 miles
  • Plaza Mayor
    Plaza Mayor
    25 min drive - 15.5 miles
  • H2Ocio
    6 min walk - 0.4 miles

Getting around

  • Madrid Vallecas Station
    8 min drive
  • Rivas Futura Station
    13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Restaurants

  • Sushitokyo
    9 min walk
  • La Cocina De Apolo
    11 min walk
  • Muerde La Pasta
    9 min walk
  • Novo
    2 min walk
  • Asador la Via
    10 min walk

About this property

Hotel Sercotel AB Rivas

Hotel near a metro station
Consider a stay at Hotel Sercotel AB Rivas and take advantage of a coffee shop/cafe, a library and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. The on-site Spanish cuisine restaurant, El Somallao, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a front desk safe
  • Laundry services, luggage storage and 1 meeting room
Room features
All 84 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and bidets
  • Daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar
  • El Somallao

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Frequently asked questions

Is Hotel Sercotel AB Rivas pet-friendly?

Yes, Hotel Sercotel AB Rivas allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sercotel AB Rivas?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel AB Rivas on 26 Apr 2026 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sercotel AB Rivas?

Self-parking is free at this property.

What time is check-in at Hotel Sercotel AB Rivas?

Check-in start time: 3 PM; check-in end time: 8 PM.

What time is check-out at Hotel Sercotel AB Rivas?

Checkout is at noon.

Where is Hotel Sercotel AB Rivas located?

Situated in Rivas-Vaciamadrid, this hotel is within 12 miles (20 km) of Faunia, El Retiro Park and National Prado Museum. Puerta del Sol and Gran Via are also within 12 miles (20 km). Rivas Futura Station is 13 minutes by foot and Rivas Vaciamadrid Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel AB Rivas Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 186 out of 370 reviews
Rating 8 - Good. 138 out of 370 reviews
Rating 6 - Okay. 25 out of 370 reviews
Rating 4 - Poor. 15 out of 370 reviews
Rating 2 - Terrible. 6 out of 370 reviews

Reviews

Verified

10/10 Excellent

Jeane

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Es un hotel que no defrauda nunca.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal amable y atentos.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout s'est bien passé. Personnel sympa.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Francisco

Disliked: Staff & service, property conditions & facilities, room comfort
Cometía un error y en recepción no querían anularme la habitación de la segunda noche. Afortunadamente Hoteles.com sin quiso serlo y me lo soluciono
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Aufenthalt, Zimmer sind gut und sehr sauber, kostenloser Parkplatz am Hotel ist vorhanden.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto todo
Stayed 1 night in Oct 2025
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all the staff was very friendly and helpful. The down side is the hotel is far away from Madrid and the price does not reflect this. Very nice food in the restaurant.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue agradable
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Jorge

Desayuno sencillo
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Ótimo atendimento, fomos muito bem recebidos, limpeza impecável, localização boa . Única coisa a melhorar , a porta do banheiro não tranca e da pra saber a parte de dentro e poderiam coloca uma tomada do outro lado da cama ( só observação mesmo , pois fora isso foi tudo perfeito por isso as 5 estralas merecidas )
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Guido

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay for the night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in this hotel couple times and always have a good experience, great customer services,
Stayed 1 night in May 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Buen trato, amabilidad y buen restaurante.
Stayed 1 night in May 2025
Verified

10/10 Excellent

María Engracia

Liked: Cleanliness, staff & service, property conditions & facilities
Toda bien!!!
Stayed 1 night in May 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really good hotel option.

It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Claudineth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Personal muy correcto

Tuve 2 experiencias horribles. Ambas sin ser culpa del Personal que se comportaron muy eficientes. Viaje a Madrid con mi Hija para ver una obra de Teatro. Al llegar a la habitacion nos damos cuenta que hay una puerta que comunica a otra habitacion y empiezan a escucharse ( a las 5 de la tarde) unos gemidos/ berridos de una pareja que incomodaban muchisimo. Tuve que poner la TV con volumen alto y no asi podia disimularse el ruido. Pedi cambio de habitacion y fue rapida. Lo segundo, que hacia muchisimo calor en la habitación, dormimos con la ventana abierta y cayo una tormenta con granizos. Calor que no me dejo dormir casi nada y descansamos poco. No habia aire acondicionado. Me explicaron que solo tenian activado el aire de ventilador...algo escaso e insuficiente para la temperatura de la habitacion. Repito: el Personal ha sido en todo momento atento y cordial.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotelis ok stayed before. We booked the hotel because it stated that food was available only to find on arrival there were no facilities. This was a major let down as we had travelled all day to be let down with the one thing that was required.
Stayed 1 night in May 2025