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Select Comfort beds, in-room safe, desk, free WiFi
Select Comfort beds, in-room safe, desk, free WiFi
Select Comfort beds, in-room safe, desk, free WiFi
Select Comfort beds, in-room safe, desk, free WiFi

Guest reviews

4.2/5 Very good
539 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Business Services
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationMadrid Rio9 min walk
Popular LocationPlaza Mayor16 min walk
Popular LocationRoyal Palace of Madrid18 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)28 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDouble Room
  • Double room with rollaway bed

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsDouble room with rollaway bed
  • Superior Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double Room
  • Superior Double Room Single Use

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Double Bed and 2 Single Beds
    More detailsSuperior Double Room Single Use
  • Standard Double Room Single Use

    Room amenities

    • 183 sq ft
    • Sleeps 18
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double Room Single Use
  • Junior Suite

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsJunior Suite

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Madrid

Located in Atocha neighbourhood, Hotel Puerta de Toledo is connected to a shopping centre. Royal Palace of Madrid and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and travellers looking to shop may want to visit Principe Pio and Gran Via Street. Looking to enjoy an event or a game? See what's going on at Palacio Vistalegre or WiZink Center.

Visit our Madrid travel guide
Map
Popular Location

What's nearby

  • Madrid Rio - 9 min walk
  • Plaza Mayor - 16 min walk
  • Royal Palace of Madrid - 18 min walk
  • Puerta del Sol - 18 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 10 min drive

Getting around

  • Puerta de Toledo Station - 2 min walk
  • Atocha Cercanías Station - 3 min drive
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive

Restaurants

  • Fan Hua - 2 min walk
  • La Fuentecilla - 4 min walk
  • El Gastro Var - 4 min walk
  • Javier Martín Croquetas & Café - 5 min walk
  • La Cabra en el Tejado - 5 min walk

About this property

Hotel Puerta de Toledo

Shopping hotel connected to a shopping centre in Madrid with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and self parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services and a 24-hour front desk. All 169 rooms offer free WiFi, Select Comfort beds and LCD TVs with satellite channels. Sofa beds, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Hotel Puerta de Toledo offers 169 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 18 per night

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 12 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Mini-fridge
  • Sofa bed

Conveniences

  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Select comfort bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 1 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 18 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta Toledo Madrid
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Puerta De Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Hotel Puerta de Toledo and receive a full refund?
Yes, Hotel Puerta de Toledo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Puerta de Toledo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Puerta de Toledo?
As of 6 Aug 2020, prices found for a 1-night stay for 2 adults at Hotel Puerta de Toledo on 3 Sep 2020 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for EUR 18 per night.
What time is check-in at this hotel?
Check-in is from 1 PM to midnight.
What time is check-out at Hotel Puerta de Toledo?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in Atocha, this hotel is steps away from Gate of Toledo and Lavapies. Madrid Rio and Almudena Cathedral are also within 15 minutes. Puerta de Toledo Station is only a 2-minute walk and Piramides Station is 6 minutes.

Guest reviews

Overall score and ratings for Hotel Puerta de Toledo

4.2
Very good
5 - Excellent
206
4 - Good
249
3 - Okay
59
2 - Mediocre
20
1 - Poor
5
4.4
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here for 1 night, very happy with the stay and would definitely recommend it to anyone coming to Madrid. Check in and check out: Incredibly quick and simple, and they securely stored my bags when I checked out. Room: Room was very clean, bed and pillows were comfortable, even though its right on a busy roundabout, I heard no traffic noise. Shower was decent. One point - they don't provide any complementary water in the room, but not really too surprising at this price. Location: Really great - I could walk right into the center in 15-20 mins, and its right by La Latina with loads of great restaurants and bars. Note: Taxi's to the airport will cost you about €30 and take around 30-40 minutes depending on the traffic. I had no problem getting a taxi.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very Friendly attentive staff. The Cafe bar on ground floor. Nice Decor in public areas and rooms.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a very authentic part of Madrid, I will certainly stay here again.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff was friendly and helpful.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La vista a la puerta de Toledo, el desayuno delicioso, las personas del staff muy amables

Stayed 2 nights in Dec 2019