Title: Hospes Puerta de Alcalá, a Member of Design Hotels Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hospes Puerta de Alcalá, a Member of Design Hotels Unwind with world-class spa treatments at this elegant hotel near Gran Via, where the restaurant offers authentic local cuisine. ## Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels ![Exterior - Hospes Puerta de Alcalá, a Member of Design Hotels (Madrid)](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/95b1af49.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b9190baf-2494-4a4f-b42e-04f45d38f0ab-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Pool - Hospes Puerta de Alcalá, a Member of Design Hotels (Madrid)](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/6cf465fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![45-inch Smart TV with cable channels, Netflix, streaming services - Hospes Puerta de Alcalá, a Member of Design Hotels (Madrid)](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/c2557f68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hospes Puerta de Alcalá, a Member of Design Hotels (Madrid)](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/0e2684ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hospes Puerta de Alcalá, a Design Hotels member, offers a refined retreat near Madrid's cultural heart. Enjoy rooftop terrace views, explore El Retiro Park and Prado Museum, indulge in spa services, Spanish cuisine al fresco, and high-speed WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £270 includes taxes & fees 1 Mar - 2 Mar ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Dreamer ![Dreamer | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/ef58e9fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Dreamer 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Blackout curtains - 312 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/09b0b96d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom Premium bedding - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Alcala ![Deluxe Alcala | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/84ceb1d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Alcala 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Blackout curtains - 388 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Triple ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/09b0b96d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Blackout curtains - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 2 Single Beds ### View all photos for Junior Suite ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/e559ac41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Grand ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/77af3dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Grand ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Hypo-allergenic bedding 2 bedrooms Premium bedding - 560 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ## You may also like Ad ![Daily cooked-to-order breakfast (EUR 35 per person)](https://images.trvl-media.com/lodging/7000000/6430000/6427300/6427217/256b48ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Hospes-Puerta-De-Alcala.h1766365.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Hospes-Puerta-De-Alcala.h1766365.Hotel-Information) ## About the area Located in Salamanca neighbourhood, Hospes Puerta de Alcalá, a Member of Design Hotels is connected to a shopping centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42028%2C-3.68910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CewYkFoOUBJM3I41xT7HHsU8YFQ=) Plaza de la Independencia 3, Madrid, Madrid, 28001 ### What's nearby - ![Puerta de Alcala featuring heritage architecture, a monument and flowers](https://images.trvl-media.com/place/6158981/f9a51035-7f8d-46d7-aec3-cfed1b7e1bbf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta de Alcalá 1 min walk \- 0.0 miles - ![Panorama of Crossing the Calle de Alcala and Gran Via in Madrid](https://images.trvl-media.com/place/553248633942898233/6851ef1b-6015-4881-a564-a12f6ab4ad67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle de Alcalá 1 min walk \- 0.0 miles - ![Plaza de Cibeles showing a fountain, heritage elements and a statue or sculpture](https://images.trvl-media.com/place/508455/5c1001e9-2f9f-42bd-98c9-e9453b81b9bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Cibeles 5 min walk \- 0.3 miles - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 9 min walk \- 0.5 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 16 min walk \- 0.9 miles ### Getting around - Retiro Station 3 min walk - Madrid Recoletos Station 6 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 16 min drive ### Restaurants - Cappuccino 1 min walk - Aarde 2 min walk - Patio de Leones 1 min walk - Ramsés 1 min walk - Em Sherif Madrid 2 min walk ## About this property ### Hospes Puerta de Alcalá, a Member of Design Hotels Luxury boutique hotel near Gran Via Located close to Prado Museum and El Retiro Park, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe and a library. Treat yourself to a sports massage, a manicure/pedicure or a facial at Bodyna, the on-site spa. The on-site Spanish cuisine restaurant, Malvar, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. You'll also enjoy perks such as: - Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge) - Babysitting (surcharge), farming classes and a banquet hall - A front desk safe, a water dispenser and multilingual staff - Guest reviews say great things about the helpful staff and location Room features All guest rooms at Hospes Puerta de Alcalá, a Member of Design Hotels feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Rainfall showers, designer toiletries and bidets - 45-inch Smart TVs with Netflix, streaming services and cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/10100/10030/ff35ce38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellington Hotel & Spa Madrid Salamanca - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,000 reviews £370 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=10030&PinnedHotelID=10030&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/0feded01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 2,351 reviews £172 includes taxes & fees 9 Mar - 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Free Wi-Fi 9.2 Wonderful 634 reviews £331 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=865586&PinnedHotelID=865586&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/8000000/7750000/7747300/7747255/4607176c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Shot Recoletos Salamanca - Free Wi-Fi - Air-conditioning - Gym - Breakfast available 9.2 Wonderful 113 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=7747255&PinnedHotelID=7747255&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1766365,10030,15371941,1170158,11695) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) - Valet parking on site (EUR 46 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Malvar ### Things to do - Farming classes - Full-service spa - Gym - Library - Steam room ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 1,830 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Terrace ### Full-service spa - 3 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - In-room massages - Manicures/pedicures - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Lift (36 centimetre wide door) ### More - 1 building - 5 floors - Banquet hall - Built in 1883 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 45-inch smart TV with cable channels - Netflix - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 40 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 20 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 60 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 34 per person - Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2) - Valet parking fee: EUR 46 per day - Pet fee: EUR 40 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: EUR 60 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hospes Hospes Madrid Hotel Hospes Hotel Hospes Madrid Madrid Hotel Hospes Hospes Hotel Madrid Hospes Madrid Hotel Madrid Madrid Hospes Hotel Hospes Puerta Alcalá Hotel Hospes Puerta Alcalá Madrid Hospes Puerta Alcalá Hotel Hospes Puerta Alcalá Madrid Hotel Hospes Puerta de Alcalá Hotel Hotel Hospes Puerta Alcalá Madrid Hospes Puerta Alcalá Hotel Hotel Hospes Puerta de Alcalá Madrid Hotel Hotel Hospes Puerta de Alcalá Hotel Hospes Puerta de Alcalá Madrid Hotel Hospes Madrid Hospes Puerta Alcalá Madrid Hospes Puerta de Alcalá Hotel Hospes Puerta de Alcalá Hospes Puerta de Alcalá a Member of Design Hotels Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Hospes Puerta de Alcalá, a Member of Design Hotels Madrid Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid ## Frequently asked questions ### Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly? ### How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels? ### How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels? ### What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels? ### What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels? ### Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport? ### Where is Hospes Puerta de Alcalá, a Member of Design Hotels located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hospes Puerta de Alcalá, a Member of Design Hotels Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 571 8 - Good 161 6 - Okay 55 4 - Poor 27 2 - Terrible 11 ## Reviews ### 8/10 Good #### Daryl 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, Quiet, safe location ##### Daryl Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rob 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Great location. Central to many attractions. ##### Rob Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Veronica 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again. ##### Veronica Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Phoebe 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant staff and great breakfast. It was super well located ##### Phoebe Stayed 1 night in Jun 2025 ### 8/10 Good #### Carlos 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff excellent ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lynn 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was beautiful!l. The staff excellent. The only negative was we were on the 1st floor and the music and noise outside went on until 2 am. It was difficult to fall asleep. ##### Lynn Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Hilda 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel. ##### Hilda Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Richard 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff, very nice room, absolutely perfect location ##### Richard Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Sandra 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was incredibly friendly a helpful. the hotel is located in the best area of madrid ##### Sandra Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### AMBAR 25 May 2025 Perfect location and beautiful property.Very nice staff ##### AMBAR Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Genevieve 13 Sept 2023 Great property and location. ##### Genevieve Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ramiro 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Ramiro Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Crane 10 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking. ##### Crane Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Karl 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location: Perfectly located to explore the city walking. It is a 2km walk to the Palace. So everythingbis located between the hitel and the palace. Short walk to the Salamanca area. Hotel: Very nice. Lots of restaurants near by. Nice breakfast for a reasonable price. Room: Very nice with plenty space, comfortable bed, large ahower. Staff: Very nice and helpful. They allowed early check in. I would certainly stay here again. ##### Karl Stayed 3 nights in Sep 2025 ### 8/10 Good #### Nora 4 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location great location, close to Retiro park and Serrano area with great restaurants around. ##### Nora Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### joao 13 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend. ##### joao Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Sian Joan 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This hotel is everything you need in a hotel. This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again. ##### Sian Joan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Balmore 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close.. ##### Balmore Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### andrea 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms. ##### andrea Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Andres 19 Jun 2024 Liked: Cleanliness, staff & service, amenities Fantastic location. Just needs a bit of remodeling. ##### Andres Stayed 2 nights in Jun 2024 ### 8/10 Good #### Stephanie 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, recently renovated, friendly and helpful hotel. Would suit party people. Only problem was loud noise from club until 2:00am. Otherwise perfect: comfortable bed, helpful concierge, warm welcome. ##### Stephanie Stayed 1 night in May 2025 ### 10/10 Excellent #### Ben 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants. ##### Ben Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Juan 22 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top location. Nice rooms with views to Puerta de Alcalá. Would recommend. ##### Juan Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Ally 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the nicest hotel room that I stayed in during my time in Spain - considering the price. The staff was friendly and helpful. There is a nice variety of shops and restaurants within a 5min walk. ##### Ally Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Gabriel 3 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays! ##### Gabriel Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Leonardo Hotel Madrid City Center](https://www.expedia.co.uk/Madrid-Hotels-Leonardo-Hotel-Madrid-City-Center.h523265.Hotel-Information) > > [Feelathome Madrid Suites Apartments](https://www.expedia.co.uk/Madrid-Hotels-Feelathome-Madrid-Suites-Apartments.h22737145.Hotel-Information) > > [Bob W Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-Bob-W.h83643011.Hotel-Information) > > [ Soho Boutique Hoy No Me Puedo Levantar](https://www.expedia.co.uk/Madrid-Hotels-Soho-Boutique-Hoy-No-Me-Puedo-Levantar.h95510388.Hotel-Information) > > [Catalonia Atocha](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Atocha.h4122048.Hotel-Information) > > [Only YOU Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information) > > [Colectia Stays Atocha](https://www.expedia.co.uk/Madrid-Hotels-Uma-House-Retiro.h44538259.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Social Hub Madrid](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information) > > [Only YOU Hotel Atocha](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Room Mate Macarena, Madrid Gran Vía](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Rex.h44261923.Hotel-Information) > > [Hotel Zentral Castellana Norte](https://www.expedia.co.uk/Madrid-Hotels-Occidental-Castellana-Norte.h1845920.Hotel-Information) > > [INNSiDE by Meliá Madrid Valdebebas](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information) > > [Hostal Armesto](https://www.expedia.co.uk/Madrid-Hotels-Hostal-Armesto.h13505639.Hotel-Information) > > [Windsor Puerta del Sol](https://www.expedia.co.uk/Madrid-Hotels-Hostal-El-Pasaje.h2535575.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [The Westin Madrid Cuzco](https://www.expedia.co.uk/Madrid-Hotels-The-Westin-Madrid-Cuzco.h21276.Hotel-Information) > > [Latroupe Prado](https://www.expedia.co.uk/Madrid-Hotels-Latroupe-Madrid.h92166187.Hotel-Information) > > [Hotel Vincci Madrid Centrum](https://www.expedia.co.uk/Madrid-Hotels-Vincci-Madrid-Centrum.h912950.Hotel-Information) > > [Pestana CR7 Gran Vía Madrid](https://www.expedia.co.uk/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information) > > [Catalonia Gran Via Madrid](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Gran-Via.h27727.Hotel-Information) > > [Hotel Madrid Gran Via 25 Affiliated by Meliá](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Madrid-Gran-Via-25-Affiliated-By-Melia.h20410.Hotel-Information) > > [B&B Hotel Madrid Centro F52](https://www.expedia.co.uk/Madrid-Hotels-BB-HOTEL-Madrid-Centro-F52.h105477075.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Hotel Acta Piramides](https://www.expedia.co.uk/Madrid-Hotels-Holiday-Inn-Madrid-Piramides.h562121.Hotel-Information) ---