Title: CoolRooms Palacio de Atocha Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # CoolRooms Palacio de Atocha ![Signature Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/ffc082da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/5a571af0-e949-4e00-ad8c-23f5927f7558-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Property entrance](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/2de598de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/579f918d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/89545a74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 9.8 ### Exceptional ### Serene oasis in vibrant cityscape Beautifully appointed rooms and elegant decor create a serene oasis amidst the city's vibrant energy. Delight in a refreshing pool, sumptuous breakfast options, and impeccable room service twice daily. ## Popular amenities - - - Bar - Parking available - Room service - 24/7 front desk £225 includes taxes & fees 17 Dec - 18 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25045585&PinnedHotelID=25045585&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Premium Double Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/w2647h1772x11y0-c4b7b37b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 10.0 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu Premium bedding Blackout curtains - 452 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/74aad475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu Premium bedding Memory foam bed - 592 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Double Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/07fbd635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 14 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu Premium bedding Blackout curtains - 344 sq ft - Sleeps 3 - 1 King Bed ![Superior Suite, 2 Bedrooms, 2 Bathrooms | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/dc786cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Bedrooms, 2 Bathrooms 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu Premium bedding - 1076 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Suite | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/0a871ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu Premium bedding Memory foam bed - 699 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Signature Suite | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/26000000/25050000/25045600/25045585/adcc4b16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Private indoor hot tub Air conditioning Heating Free cots/infant beds Flat-screen TV Pillow menu - 1022 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107720000/107712500/107712458/9c7d4528_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B Hotel Madrid Tres Cantos Tres Cantos - 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Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 701 reviews £90 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Mirador-De-Chamartin.h694623.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=112d3582-584b-40de-bdf9-53b733cd78e1&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,008 reviews £138 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=112d3582-584b-40de-bdf9-53b733cd78e1&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Fusion cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/76000000/75870000/75863000/75862982/3a63ca97_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Akeah Hotel Gran Via Madrid Centro - 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Pool - Free airport shuttle - Pet-friendly - Free WiFi 9.4 Exceptional 620 reviews £103 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=112d3582-584b-40de-bdf9-53b733cd78e1&top_cur=GBP) Ad ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,258 reviews £170 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=112d3582-584b-40de-bdf9-53b733cd78e1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-CoolRooms-Atocha.h25045585.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-CoolRooms-Atocha.h25045585.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41318%2C-3.70106&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_adJ1vI3VgHzwYQ8myZbSVhK88Y=) Calle de Atocha 34, Madrid, Madrid, 28012 #### What's nearby - Plaza de Santa Ana - 2 min walk - 0.1 miles - Puerta del Sol - 5 min walk - 0.3 miles - Plaza Mayor - 8 min walk - 0.5 miles - Prado Museum - 9 min walk - 0.5 miles - Gran Via - 10 min walk - 0.5 miles #### Getting around - Anton Martin Station - 2 min walk - Madrid (XOC-Atocha Train Station) - 14 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive #### Restaurants - ‪Casa Alberto - ‬3 min walk - ‪Acid Bakehouse - ‬3 min walk - ‪Sky Bar - ‬1 min walk - ‪Brunchit - Las Letras - ‬2 min walk - ‪Castizo de Plaza del Ángel - ‬2 min walk ## About this property ### CoolRooms Palacio de Atocha Upscale hotel near Puerta del Sol A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Babysitting (surcharge), meeting rooms and a front desk safe - A lift, ATM/banking services and smoke-free property - Guest reviews speak highly of the helpful staff and walkable location Room features All guest rooms at CoolRooms Palacio de Atocha include comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, free infant beds and electric kettles ## Similar properties ![Suite Exterior (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/2000000/1180000/1170200/1170158/e8709f28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regina Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 2,220 reviews £166 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1170158&PinnedHotelID=1170158&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/17643795.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - 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3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=34570433&PinnedHotelID=34570433&HadPinnedHotel=true®ionId=-1&adults=2) ![Local cuisine](https://images.trvl-media.com/lodging/1000000/900000/890700/890645/056e82b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Las Artes, member of Meliá Collection Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Gym 9.6 Exceptional 226 reviews £260 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=890645&PinnedHotelID=890645&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/77000000/76580000/76579100/76579070/8ca5781e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thompson Madrid, by Hyatt Madrid Centro - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 309 reviews £273 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=76579070&PinnedHotelID=76579070&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/10000000/9560000/9550100/9550091/90c20118.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 959 reviews £276 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=9550091&PinnedHotelID=9550091&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/84000000/83980000/83976200/83976194/91f4ad27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UMusic Hotel Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 771 reviews £226 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=83976194&PinnedHotelID=83976194&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Parking on site (EUR 32 per day) ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Couples treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - 4 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2018 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children - Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7) - Self-parking fee: EUR 32 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as CoolRooms Atocha Hotel Madrid CoolRooms Atocha Hotel Hotel CoolRooms Atocha Madrid CoolRooms Atocha Madrid CoolRooms Atocha Hotel Hotel CoolRooms Atocha Madrid Madrid Hotel CoolRooms Atocha Hotel Hotel Hotel CoolRooms Atocha Hotel CoolRooms Atocha CoolRooms Palacio de Atocha Hotel CoolRooms Palacio de Atocha Madrid CoolRooms Palacio de Atocha Hotel Madrid ## Frequently asked questions ### Does CoolRooms Palacio de Atocha have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at CoolRooms Palacio de Atocha? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 17 Dec 2025 start from £224.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Hotel-CoolRooms-Atocha.h25045585.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is CoolRooms Palacio de Atocha pet-friendly? > No, pets are not allowed at this property. ### How much is parking at CoolRooms Palacio de Atocha? > Self-parking is available for EUR 32 per day. ### What time is check-in at CoolRooms Palacio de Atocha? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at CoolRooms Palacio de Atocha? > Checkout is at noon. ### Does CoolRooms Palacio de Atocha provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies. ### Where is CoolRooms Palacio de Atocha located? > Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol and Plaza Mayor. Gran Via and Museo Nacional Centro de Arte Reina Sofía are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CoolRooms Palacio de Atocha Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Location ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 836 8 - Good 69 6 - Okay 6 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Cornelis 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was large and beautiful! Service was fabulous and location was very central. Loved our stay ##### Cornelis Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Toni 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough. ##### Toni Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### janet 18 Nov 2025 Liked: Cleanliness, staff & service Wonderful in every way! ##### janet Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Ofer 27 Oct 2025 Liked: Cleanliness A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys ##### Ofer Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hormazd 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough. ##### Hormazd Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Michael 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eti 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay with a very large room, unbelievably comfortable bed and large/double shower bathroom. Staff was friendly and helpful and the room cleaned twice a day (spotless). Would definitely stay here again the next time we are in Madrid ##### Eti Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Sally 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities suite was big and vey well laid out with all that we needed ##### Sally Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Pauline 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities M ##### Pauline Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Theresa 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exceptional. ##### Theresa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bonnie 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely incredible boutique style hotel. Staff was accommodating, friendly, genuine and so very helpful. Would give it 10 stars if we could! Location was fantastic, walkable to all the major sites of Madrid. ##### Bonnie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Guanghong 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel with large room and huge bath room. Super comfortable bed. ##### Guanghong Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was above and beyond. We only stayed 2 nights but wish we could have have stayed longer. I would highly recommend this hotel. The rooms were beautiful. Very clean the showers were great and the beds were comfortable. Breakfast was also outstanding. ##### Verified traveller Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mark 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property absolutely beautiful. The staff was amazing, location was perfect and they did amazing job converting the property to a hotel. ##### Mark Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lucy 11 Aug 2025 Great service ##### Lucy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Julian 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A firm favourite when staying in Madrid. Great room size and decor. Great staff. ##### Julian Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michel 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A wonderful hotell, high standard, great people and service, and also very nice with a relaxed pool. Love the bed and the bathroom. Top class! ##### Michel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Natalie 9 Jul 2025 This hotel really is amazing, thoughtful touches and a kind staff. The whole space is beautiful. ##### Natalie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Amirdara 10 Jul 2025 Liked: Cleanliness, amenities Beautiful property in a central, but not overly busy, location. Staff were all great and very attentive, and the rooms are lovely. Highly recommend. ##### Amirdara Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### laurence 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities what an amazing hotel staff were excellent ##### laurence Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jane 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing ##### Jane Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kirsty 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was brilliant beautifully presented and we very much enjoyed how close it was of the amenities and landmarks ##### Kirsty Stayed 2 nights in May 2025 ### 8/10 Good #### Heather 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel staff is great could improve the bar service ##### Heather Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Christopher 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Cool hotel with big rooms and great staff. Highly recommend ##### Christopher Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Heather 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! 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