Title: Hotel Serrano Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serrano Hotel with a bar, near Gran Via ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/5bf0b610.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples’ dining](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/75d56728.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/f80ba6c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/7a80e6d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/1644cf91.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Serrano pulses with energy near Madrid's Gran Via. The on-site coffee shop provides morning fuel before guests head out with rental cars from the property. After exploring, travelers return to connect with in-room WiFi or swap stories at the bar with fellow guests. 8.8 Excellent ## Popular amenities - Bar - Room service - Breakfast available - Housekeeping - 24/7 front desk - Laundry £87 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Single Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/142b4796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 17 reviews ### Highlights Soundproofed Air conditioning HDTV Bidet Hairdryer Private bathroom Laptop workspace In-room safe - 151 sq ft - Sleeps 1 - 1 Single Bed ![Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/86d31905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning HDTV Separate bedroom Bidet Hairdryer Private bathroom Living room - 1 bedroom - Sleeps 2 - 2 Large Single Beds ![Double Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/4413c715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning HDTV Bidet Hairdryer Private bathroom Laptop workspace In-room safe - 193 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![Hair dryer, bidet, towels](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/b014b1ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning HDTV Bidet Hairdryer Private bathroom Laptop workspace In-room safe - 193 sq ft - Sleeps 1 - 1 King Bed OR 2 Single Beds ## You may also like Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/694700/694623/d358d36a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mirador de Chamartin Ciudad Lineal - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 698 reviews £96 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Mirador-De-Chamartin.h694623.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22100/22036/c88ecafe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Madrid by IHG Chamberí - Spa - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 754 reviews £196 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Luxury Room | Premium bedding, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/84000000/83990000/83982400/83982377/6e163709_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tribu Malasaña Madrid Centro - Kitchen - Free WiFi - Air conditioning - 24/7 front desk 9.4 Exceptional 227 reviews £96 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Aparthotel-Tribunal.h83982377.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,007 reviews £138 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/66490542.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Madrid Castellana Tetuán - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 458 reviews £139 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Premium bedding, Select Comfort beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,252 reviews £170 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36130000/36123000/36122913/351d027a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Styles Madrid City las Ventas Ciudad Lineal - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 280 reviews £96 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Ibis-Styles-Madrid-City-Las-Ventas.h36122913.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Daily cooked-to-order breakfast (EUR 27 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6430000/6427300/6427217/48962ed8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Boutique Hotel Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 1,010 reviews £203 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19393/1f7e6ec8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Madrid City Las Ventas Ciudad Lineal - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 435 reviews £94 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/561900/561845/ae022f0d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Principe Pio Austrias - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,014 reviews £105 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Principe-Pio.h561845.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=035ac852-d2d3-4007-b609-69613ed09f41&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43117%2C-3.68740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mxtr7Ate4Fws0JacazwhN_MAnrw=) Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006 #### What's nearby - Paseo de la Castellana - 1 min walk - 0.0 miles - Golden Mile - 1 min walk - 0.1 miles - ABC Serrano - 2 min walk - 0.1 miles - El Corte Inglés - 5 min walk - 0.3 miles - U.S. Embassy - 7 min walk - 0.4 miles #### Getting around - Nunez de Balboa Station - 7 min walk - Madrid Recoletos Station - 12 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive #### Restaurants - ‪Five Guys - Serrano - ‬4 min walk - ‪Streetxo - ‬2 min walk - ‪Tatel - ‬5 min walk - ‪Magnum Bar by Villa Magna - ‬2 min walk - ‪Flor y Nata - ‬3 min walk ## About this property ### Hotel Serrano Upscale hotel near Puerta de Alcalá Located close to Movistar Arena, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. In addition to a bar, guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), babysitting (surcharge) and tour/ticket information - Concierge services, free newspapers and a front desk safe - Luggage storage, a lift and multilingual staff - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Serrano offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and baths or showers - Daily housekeeping and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/2000000/1220000/1214500/1214470/c50dbea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Palace President Castellana Salamanca - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 1,004 reviews £112 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1214470&PinnedHotelID=1214470&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/fce171d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Madrid Serrano Salamanca - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 696 reviews £165 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/890000/890000/889942/0ee36ef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Avenida de América by Marriott Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 678 reviews £121 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=889942&PinnedHotelID=889942&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/1000000/530000/523300/523266/2b31af8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Puerta de Alcalá 4\* Sup Salamanca - Pool - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 1,012 reviews £118 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=523266&PinnedHotelID=523266&HadPinnedHotel=true®ionId=-1&adults=2) ![Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66910000/66907000/66906927/f79da699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Madrid Arganzuela - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 2,369 reviews £166 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=66906927&PinnedHotelID=66906927&HadPinnedHotel=true®ionId=-1&adults=2) ![Emperador Premium Room | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/1000000/60000/54500/54497/a6263bcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Emperatriz Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,047 reviews £167 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=54497&PinnedHotelID=54497&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/20000/17200/17125/ab11cb60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Madrid Center Salamanca - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,010 reviews £140 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=17125&PinnedHotelID=17125&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1160000/1157700/1157661/84e6c2fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Recoletos Salamanca - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.0 Very good 662 reviews £91 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1157661&PinnedHotelID=1157661&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Terrace | City view](https://images.trvl-media.com/lodging/1000000/530000/523400/523306/7860a782.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Madrid Lagasca Salamanca - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 957 reviews £150 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=523306&PinnedHotelID=523306&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/117000000/116890000/116888100/116888084/558c582b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atipico Madrid Salamanca - Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.4 Very good 99 reviews £81 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=116888084&PinnedHotelID=116888084&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 30 per day) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children - A bar/lounge - A coffee shop/cafe ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - 1 building - 6 floors - Built in 1969 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 16.5 for adults and from EUR 7.50 for children - Nearby parking fee: EUR 30 per day (656 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Hotel Serrano Madrid Serrano Madrid Hotel Serrano Silken Madrid Hotel Serrano Silken Serrano Silken Madrid Serrano Silken Hotel Serrano Managed by Silken ## Frequently asked questions ### Is Hotel Serrano pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Serrano? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Serrano on 8 Dec 2025 start from £87.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Serrano? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Serrano? > Checkout is at noon. ### Where is Hotel Serrano located? > Located in Salamanca, this hotel is within 1 mile (2 km) of Paseo de la Castellana, Gran Via and Puerta de Alcalá. Puerta del Sol and Bernabéu Stadium are also within 2 miles (3 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Serrano Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 261 8 - Good 146 6 - Okay 46 4 - Poor 15 2 - Terrible 8 ### 10/10 Excellent #### Jose 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### Jose Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### WILLIAM 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access to transportation and several restaurants in the area. ##### WILLIAM Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emelyn 10 Jun 2025 Liked: Cleanliness, property conditions & facilities Love the hotel, excellent location. ##### Emelyn Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### gilberto 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### gilberto Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Oisín Shane 25 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Serrano Our stay was excellent. The fan in the room was brilliant. The bathroom was amazing. ##### Oisín Shane Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carolina 23 Apr 2025 Liked: Amenities Nice hotel perfectly located ##### Carolina Stayed 3 nights in Apr 2025 ### 8/10 Good #### Marian 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. We stayed only one night, but the staff were super friendly and the room very clean ##### Marian Stayed 1 night in May 2025 ### 10/10 Excellent #### Viviana 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room! ##### Viviana Stayed 4 nights in Sep 2025 ### 8/10 Good #### Stella 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel is located in an upscale shopping area but still very quiet in the night, walkable distance to major tourist attractions ##### Stella Stayed 2 nights in May 2025 ### 10/10 Excellent #### kaylin 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and access to the train station, shopping district and museums. ##### kaylin Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Federico 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and super friendly staff ##### Federico Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Linda 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to shopping street, very clean. Easy check in process. ##### Linda Stayed 3 nights in May 2025 ### 10/10 Excellent #### Maria del Pilar 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice experience! Location great!!! The staff very kind ##### Maria del Pilar Stayed 1 night in May 2025 ### 10/10 Excellent #### ZORAYA 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Very nice ##### ZORAYA Stayed 1 night in Jul 2025 ### 8/10 Good #### Ingrid 15 Aug 2025 Liked: Amenities I wait for more because of the reviews! The bathroom excelent the room nothing especial ##### Ingrid Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Antonella 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Has the best location in all Madrid. Only on block from the best street of the city. Very safe and easy to move in taxi. The location is very very amazing. The rooms are renovable and th staff is veey nice. ##### Antonella Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rodrigo 21 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed our stay!! ##### Rodrigo Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Olga 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for money paid Very good location and friendly staff. Two subway stations (different lines) are nearby. Breakfast was super, you can find anything to suit your taste - scrambled eggs, bacon, sausages, fresh vegetables, fruits, a variety of breads, cold cuts, cheeses, jams, cereals. You also have mineral water, juices, coffee, cocoa, and tea. I recommend this accommodation. ##### Olga Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dag 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast ##### Dag Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Basel 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities A very pleasant experience at Hotel Serrano. Spacious clean rooms , great breakfast, nice bar area . Not a flashy or luxury hotel but it is elegant . Excellent location next to Serrano street and many shops and restaurants. Very good value for the price. Highly recommended . ##### Basel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### CARLOS 15 Oct 2024 Liked: Cleanliness, staff & service Excellent location ##### CARLOS Stayed 3 nights in Oct 2024 ### 8/10 Good #### Antonio 5 Jan 2023 Excellent location, clean room and very nice staff. ##### Antonio ### 10/10 Excellent #### Carlos 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants ##### Carlos Stayed 1 night in Sep 2024 ### 10/10 Excellent #### SHERRY 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good value, excellent location ##### SHERRY Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Maria del Pilar 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelent!! I will be there again ##### Maria del Pilar Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)