Title: Hotel Serrano Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serrano Hotel with a bar, steps from Paseo de la Castellana ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/5bf0b610.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/1644cf91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/f80ba6c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/7a80e6d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples’ dining](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/75d56728.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Serrano pulses with energy near Madrid's Gran Via. The on-site coffee shop provides morning fuel before guests head out with rental cars from the property. After exploring, travelers return to connect with in-room WiFi or swap stories at the bar with fellow guests. 8.8 Excellent ## Popular amenities - Bar - Room service - Breakfast available - Housekeeping - 24/7 front desk - Laundry £100 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=692478&PinnedHotelID=692478&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Single Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/142b4796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 17 reviews ### Highlights Soundproofed Air conditioning HDTV Private bathroom Bidet Hairdryer Daily housekeeping Laptop workspace - 151 sq ft - Sleeps 1 - 1 Single Bed ![Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/86d31905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning HDTV Separate bedroom Private bathroom Bidet Hairdryer Daily housekeeping - 1 bedroom - Sleeps 2 - 2 Large Single Beds ![Double Room | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/4413c715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.8 Excellent 17 reviews ### Highlights Soundproofed Air conditioning HDTV Private bathroom Bidet Hairdryer Daily housekeeping Laptop workspace - 193 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![Hair dryer, bidet, towels](https://images.trvl-media.com/lodging/1000000/700000/692500/692478/b014b1ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning HDTV Private bathroom Bidet Hairdryer Daily housekeeping Laptop workspace - 193 sq ft - Sleeps 1 - 1 King Bed OR 2 Single Beds ## You may also like Ad ![Front of property – evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Business services 9.8 Exceptional 2,177 reviews £256 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199100/1199013/8daf1e7c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Puerta América Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 965 reviews £125 includes taxes & fees 19 Oct - 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Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,016 reviews £254 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Boutique-Hotel.h6427217.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) Ad ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2830000/2825900/2825897/5f696369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Axor Barajas San Blas-Canillejas - Pool - Hot tub - Spa - Free airport shuttle 9.2 Wonderful 1,016 reviews £133 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Axor-Barajas.h2825897.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) Ad ![Design Suite | 1 bedroom, minibar, in-room safe, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78400000/78394000/78393913/w3840h2557x0y3-fbcf21a7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Social Hub Madrid 4 star Moncloa-Aravaca - 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The Leading Hotels of the World Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 829 reviews £397 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/10000/4200/4199/9ac098fa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Madrid Centro Affiliated by Meliá Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,004 reviews £142 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Madrid-Centro-Affiliated-By-Melia.h4199.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/865600/865586/87419f42_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bless Hotel Madrid, a member of The Leading Hotels of the World Salamanca - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 579 reviews £409 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Bless-Hotel-Madrid.h865586.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2f88fe80-a71d-40a6-98f7-7cc7761c0d7d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information) ## About the area Located in Salamanca, a neighbourhood in Madrid, Hotel Serrano is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.43117%2C-3.68740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mxtr7Ate4Fws0JacazwhN_MAnrw=) Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006 ### What's nearby - Gran Via - 3 min drive - 1.2 miles - Puerta del Sol - 4 min drive - 1.6 miles - Bernabéu Stadium - 4 min drive - 1.6 miles - Plaza Mayor - 5 min drive - 2.3 miles - El Retiro Park - 5 min drive - 2.3 miles ### Getting around - Nunez de Balboa Station - 7 min walk - Madrid Recoletos Station - 12 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive ### Restaurants - ‪Five Guys - Serrano - ‬4 min walk - ‪Streetxo - ‬2 min walk - ‪Tatel - ‬5 min walk - ‪Magnum Bar by Villa Magna - ‬2 min walk - ‪Flor y Nata - ‬3 min walk ## About this property ### Hotel Serrano Upscale hotel near Paseo de la Castellana Located close to Puerta de Alcalá and Movistar Arena, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. In addition to a bar, guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), babysitting (surcharge) and luggage storage - A lift, multilingual staff and tour/ticket information - Concierge services, a front desk safe and smoke-free property - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Serrano offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and baths or showers - Daily housekeeping and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/2000000/1220000/1214500/1214470/c50dbea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Palace President Castellana Salamanca - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 1,010 reviews £121 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1214470&PinnedHotelID=1214470&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/890000/890000/889942/0ee36ef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Avenida de América by Marriott Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 654 reviews £112 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=889942&PinnedHotelID=889942&HadPinnedHotel=true®ionId=-1&adults=2) ![Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66910000/66907000/66906927/f79da699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Madrid Arganzuela - 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4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=105477075&PinnedHotelID=105477075&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/60000/54500/54497/2ac4b7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Emperatriz Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,018 reviews £179 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=54497&PinnedHotelID=54497&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/fce171d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Madrid Serrano Salamanca - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 670 reviews £204 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6734&PinnedHotelID=6734&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/21000000/20210000/20204000/20203909/8a868f2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sardinero Madrid Chamberí - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 632 reviews £172 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=20203909&PinnedHotelID=20203909&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 30 per day) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children - A bar/lounge - A coffee shop/cafe ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - 1 building - 6 floors - Built in 1969 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 16.5 for adults and from EUR 7.50 for children - Nearby parking fee: EUR 30 per day (656 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Hotel Serrano Madrid Serrano Madrid Hotel Serrano Silken Madrid Hotel Serrano Silken Serrano Silken Madrid Serrano Silken Hotel Serrano Managed by Silken ## Frequently asked questions ### Is Hotel Serrano pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Serrano? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Serrano on 9 Nov 2025 start from £99.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Hotel-AA-Serrano-By-Silken.h692478.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Serrano? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Serrano? > Checkout is at noon. ### Where is Hotel Serrano located? > Located in Salamanca, this hotel is within 1 mile (2 km) of Paseo de la Castellana, Gran Via and Puerta de Alcalá. Prado Museum and Puerta del Sol are also within 2 miles (3 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Serrano Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 249 8 - Good 143 6 - Okay 43 4 - Poor 15 2 - Terrible 8 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Jose 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### Jose Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### WILLIAM 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access to transportation and several restaurants in the area. ##### WILLIAM Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### gilberto 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### gilberto Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Viviana 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room! ##### Viviana Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Carolina 23 Apr 2025 Liked: Amenities Nice hotel perfectly located ##### Carolina Stayed 3 nights in Apr 2025 ### 8/10 Good #### Marian 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. We stayed only one night, but the staff were super friendly and the room very clean ##### Marian Stayed 1 night in May 2025 ### 8/10 Good #### Stella 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel is located in an upscale shopping area but still very quiet in the night, walkable distance to major tourist attractions ##### Stella Stayed 2 nights in May 2025 ### 8/10 Good #### Ingrid 15 Aug 2025 Liked: Amenities I wait for more because of the reviews! The bathroom excelent the room nothing especial ##### Ingrid Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Maria del Pilar 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice experience! Location great!!! The staff very kind ##### Maria del Pilar Stayed 1 night in May 2025 ### 10/10 Excellent #### kaylin 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and access to the train station, shopping district and museums. ##### kaylin Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Antonella 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Has the best location in all Madrid. Only on block from the best street of the city. Very safe and easy to move in taxi. The location is very very amazing. The rooms are renovable and th staff is veey nice. ##### Antonella Stayed 2 nights in May 2025 ### 10/10 Excellent #### Basel 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities A very pleasant experience at Hotel Serrano. Spacious clean rooms , great breakfast, nice bar area . Not a flashy or luxury hotel but it is elegant . Excellent location next to Serrano street and many shops and restaurants. Very good value for the price. Highly recommended . ##### Basel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Dag 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast ##### Dag Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rodrigo 21 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed our stay!! ##### Rodrigo Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### CARLOS 15 Oct 2024 Liked: Cleanliness, staff & service Excellent location ##### CARLOS Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Maria del Pilar 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelent!! I will be there again ##### Maria del Pilar Stayed 1 night in May 2025 ### 10/10 Excellent #### Carlos 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants ##### Carlos Stayed 1 night in Sep 2024 ### 10/10 Excellent #### SHERRY 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good value, excellent location ##### SHERRY Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Oscar 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Oscar Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Raquel 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great Location, clean, a few minuts from Puerta de Arcalá ##### Raquel Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Matthew 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended Great location and excellent value for money. Friendly and efficient staff. Will be returning in future ##### Matthew Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Marcia 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good location on the best shopping street in town. Modern fresh clean feel. Very helpful friendly staff. Felt welcomed & cared for. ##### Marcia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Carlos 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good option for family trip in Madrid. Walking dustance to attractions, stores and restaurants ##### Carlos Stayed 2 nights in Sep 2024 ### 8/10 Good #### Marie de Lourdes 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is located in a quiet and safe neighborhood which is known for its upscale stores. Conveniently close to metro and bus stops. ##### Marie de Lourdes Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Ulises 29 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in a nice part of town, tho metro stations nearby and the area around it has lots of shopping options ##### Ulises Stayed 2 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)