Title: Hostal Helena 2 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2198&destination=Madrid%2C+Community+of+Madrid%2C+Spain&selected=5326019&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostal Helena 2 ## Photo gallery for Hostal Helena 2 ![Basic Double Room, Private Bathroom | View from room - Hostal Helena 2 (Madrid)](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/6413f2af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Memory-foam beds, free WiFi - Hostal Helena 2 (Madrid)](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/8047f01d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hostal Helena 2 (Madrid)](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/86dad246.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hostal Helena 2 (Madrid)](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/45db00b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Combined shower/bathtub, towels - Hostal Helena 2 (Madrid)](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/f086625f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Gran Via and Puerta del Sol, Hostal Helena 2 has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.2 ## Popular amenities - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 4 of 4 rooms ### View all photos for Basic Quadruple Room, Private Bathroom ![Basic Quadruple Room, Private Bathroom | Memory-foam beds, free WiFi](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/08981d6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room, Private Bathroom - 129 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Basic Triple Room, Private Bathroom ![Memory-foam beds, free WiFi](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/bec6ad78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, Private Bathroom - 97 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Family Room, Multiple Beds, Private Bathroom ![Family Room, Multiple Beds, Private Bathroom | Memory-foam beds, free WiFi](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/ba674405.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Private Bathroom - 161 sq ft - Sleeps 5 - 5 Single Beds ### View all photos for Basic Double Room, Private Bathroom ![Basic Double Room, Private Bathroom | View from room](https://images.trvl-media.com/lodging/6000000/5330000/5326100/5326019/6413f2af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Private Bathroom - 75 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/982000/981986/f8343de7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG San Sebastian de los Reyes - Breakfast included - Free Wi-Fi - Parking available - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Helena-2.h5326019.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hostal-Helena-2.h5326019.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, Hostal Helena 2 is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42046%2C-3.70545&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d0WTZRWLTK-9cIb_o8xyfNKjmBE=) Gran Via, 44 - 2nd izq, Madrid, Madrid, 28013 ### What's nearby - ![Gran Via](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 2 min walk \- 0.1 miles - ![Plaza de Callao](https://images.trvl-media.com/place/6161236/1d7f69f3-fb00-4c06-b09c-afdc2fe06a7e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Callao 2 min walk \- 0.1 miles - ![Plaza de España - Princesa](https://images.trvl-media.com/place/6047907/8c58e7f2-4185-4c0e-bc43-50671e665701.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de España - Princesa 3 min walk \- 0.2 miles - ![Puerta del Sol](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 7 min walk \- 0.4 miles - ![Plaza Mayor](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 10 min walk \- 0.6 miles ### Getting around - Callao Station 1 min walk - Madrid Recoletos Station 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 28 min drive ### Restaurants - Five Guys 1 min walk - Terraza De Gourmet Experiencie Callao 1 min walk - Papizza 1 min walk - Burger King 1 min walk - Ella Sky Bar Madrid 1 min walk ## About this property ### Hostal Helena 2 Hostal near Gran Via Close to Puerta del Sol and Plaza Mayor, Hostal Helena 2 has plenty to offer. Stay connected with free in-room WiFi. Other perks include: - Airport drop-off service (surcharge), luggage storage and smoke-free property Room features All guest rooms at Hostal Helena 2 have amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with shower/bath combinations - 19-inch TVs with digital channels ## Similar properties ![Superior Quadruple Room, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/be133d43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Éxito en Madrid Madrid Centro - Free Wi-Fi - 24/7 front desk - Toys/games 8.2 Very good 111 reviews £73 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2220000/2214100/2214079/86661782.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Oxum Madrid Centro - Free Wi-Fi - Air-conditioning - Gym - Laundry room 6.0 334 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=2214079&PinnedHotelID=2214079&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room | Desk, free WiFi](https://images.trvl-media.com/lodging/122000000/121500000/121498500/121498476/bd67d261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rooms Carlos, next to Plaza Mayor Madrid Centro - 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16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=125361590&PinnedHotelID=125361590&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=5326019&PinnedHotelID=5326019&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5326019,113418747,2214079,121498476,11292895) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 20 per night); reservations required - 24-hour airport drop-off shuttle on request for a surcharge ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (limited availability) ### More - 1 building - 1 floor - Smoke-free property ## Room amenities ### Bedroom - Memory foam mattress ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 19-inch TV with digital channels ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM ### Check-out Check-out before 11:30 AM ### Special check-in instructions The front desk is open daily from 3:00 PM - 11:30 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: EUR 30.00 per vehicle - Nearby parking fee: EUR 20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms Alcohol is not served at this property ### Property is also known as Helena 2 Hostal Hostal Helena 2 Hostal Helena 2 Madrid Helena 2 Madrid Helena 2 Hostal Helena 2 Hostal Hostal Helena 2 Madrid Hostal Helena 2 Hostal Madrid ## Frequently asked questions ### Is Hostal Helena 2 pet-friendly? ### What time is check-in at Hostal Helena 2? ### What time is check-out at Hostal Helena 2? ### Does Hostal Helena 2 provide a shuttle to the airport? ### Where is Hostal Helena 2 located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hostal Helena 2 Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.4 Location ### 6.4 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 14 8 - Good 38 6 - Okay 43 4 - Poor 17 2 - Terrible 20 ## Reviews Verified ### 8/10 Good #### AB 14 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo mejor y por lo que siempre la escogeré en su locación, Inmejorable, frente a la plaza de Callao y a dos minutos caminando hacia Sol y 5 de plaza Mayor. En si la posada es muy limpia y tranquila con mucha variedad de tamaños de habitación, lo único es que en ese mismo edificio cada piso es una posada diferente y en los pisos superiores se siente algo de ruido, igual allá se va a ir a dormir y a salir temprano. ##### AB Stayed 2 nights in Nov 2019 Verified ### 2/10 Terrible #### mario orlando ramon 11 Oct 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Poco tiempo el que estuvimos pero auficiente para Estuve una noche y el lugar era muy pobre. El ascensor era uns lucha poder conseguirlo. Hsbia en el mismo edificio 5 hostales, imaginense como era el desfile de gente con 1 ascensor para 4 personas. Muy deprimente, salvo la ubicacion excelente ##### mario orlando ramon Stayed 1 night in Oct 2019 Verified ### 8/10 Good #### ortiz 24 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom No primeiro periodo 8a 10 foi muito bom, no segundo 20 a 23 nos deram um quarto com duas camas de solteiro, mas disse o recepcionista que foi erro meu na reserva. Dai ficamos em cama de solteiro. Nao era como o de casal mas tinha ar ecompensou mesmo assim. ##### ortiz Stayed 3 nights in Aug 2019 Verified ### 4/10 Poor #### sebastien 15 Jul 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### hotel tres mediocre hôtel tres mediocre et mal entretenu ##### sebastien Stayed 1 night in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 24 Jun 2019 Liked: Cleanliness Trato excelente,es la segunda ves q voy y volveré!! ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Tulio 19 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado Precio calidad excelente por la ubicación ##### Tulio Stayed 4 nights in Apr 2019 Verified ### 10/10 Excellent #### Mohamed Sami 29 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien la habitación muy limpia y amplia la vista fabulosa desde la terraza ##### Mohamed Sami Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Verified traveller 8 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You are in an excellent shopping street. the metro take you one block away from the other, sometimes is best to walk. In this property you have a kitchen, so I recommend go to El Corte Ingles grab stuff to eat and enjoy. I adored the location. Staff very friendly. ##### Verified traveller Stayed 2 nights in Jan 2019 Verified ### 10/10 Excellent #### jose 19 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comodo, limpio y bien situado. Volveremos por aqui ##### jose Stayed 1 night in Jan 2019 Verified ### 10/10 Excellent #### Keila 22 Nov 2018 Hostal muito bem localizado! Limpo e espaçoso! Fiz check in tardio e não tive problema nenhum. Fui mto bem recebida ##### Keila Stayed 1 night in Nov 2018 Verified ### 8/10 Good #### Ricardo 5 Aug 2018 Liked: Cleanliness, staff & service, room comfort Muy bien ubicado ##### Ricardo Stayed 1 night in Jul 2018 Verified ### 10/10 Excellent #### Rene 25 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exelente La experiencia en este hostal fue exelente. Empesando desde la ubicacion, esta en un punto estratejico perfecto todo esta cerca. Todos los Empleados son los mejores la limpieza es muy limpio ##### Rene Stayed 6 nights in Jun 2018 Verified ### 8/10 Good #### DORA 13 Jun 2018 Disliked: Room comfort Solicitamos habitación doble con 1 cama matrimonial y nos dieron 2 camas sencillas. ##### DORA Stayed 2 nights in Jun 2018 Verified ### 8/10 Good #### Trisha M 8 Jun 2018 Liked: Cleanliness #### Adequate for a night Hostal Helena 2 is in a building with many other hostals. It is somewhat confusing to find. (It's on the 2nd level). The person working reception wasn't very friendly, but checked us in in a somewhat timely fashion. The room had 3 twin beds. Mine was decently comfortable, but the other two were uncomfortable. The bathroom has a toilet and urinal. There is a small square shower that had good pressure. Overall, for one night, it was adequate. For a longer stay, I would stay somewhere with a bit more comfort. The elevator takes forever, just so you know. The location is perfect for getting out onto Gran Via and exploring a bit of the city. Plenty of chain restaurants nearby, and fun tapas bars on the side streets around the hotel. ##### Trisha M Stayed 1 night in Jun 2018 Verified ### 4/10 Poor #### flor 21 Mar 2018 Disliked: Property conditions & facilities, room comfort #### Céntrico pero nada mas El sosten del duchador estaba roto, teníamos que agarrar el duchador con la mano y apoyarlo en el piso. El baño muy pequeño, en el inodoro debías sentarte de costado. La habitación fría porque la ventana no cerraba bien. Quisimos pedir agua caliente para el termo y solo nos ofrecieron un dispenser que te daba dos vacitos de agua caliente por 0,50 euros. Y, si bien no es la culpa del hostel, había al lado un edificio en construcción que comenzaban a trabajar desde las 8am. Lo único positivo es la ubicación. ##### flor Stayed 2 nights in Mar 2018 Verified ### 10/10 Excellent #### Melania 16 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Breve Fui por una noche, pero es un lugar muy céntrico. Las habitaciones son confortables. ##### Melania Stayed 1 night in Mar 2018 Verified ### 4/10 Poor #### amaia 13 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Céntrico, limpio, barato y amable Céntrico, limpio, barato y amable. Nos facilitaron taxi desde el hostal ##### amaia Stayed 1 night in Mar 2018 Verified ### 10/10 Excellent #### Verified traveller 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Localização A localização é a melhor parte!! O hostel está perto de tudo, com metro na porta!! Todas as lojas são perto. Quarto muito grande, simples, mas limpo. Banheiro limpo. Pegamos um quarto para 4 pessoas, com banheiro privativo. Indico muito, para quem quer um lugar, para tomar banho e ter uma boa noite de sono, que só vai ao hotel para isso, o valor do pensa demais. Pagamos 44,00 euros a diária, para 04 adultos!! ##### Verified traveller Stayed 1 night in Mar 2018 Verified ### 6/10 Okay #### nadia 23 Feb 2018 Disliked: Cleanliness, staff & service, room comfort #### Le prix compense le reste ! L'hôtel est très bruyant l'accueil est ouvert 24/34 et du coup les arrivées sont non stop et trop bruyantes .Le ménage est très approximatif,la chambre donnait sur un mur mais sur la gran via !!!! ##### nadia Verified ### 6/10 Okay #### Verified traveller 27 Nov 2017 Liked: Cleanliness, staff & service #### Muy céntrico El hotel en general está muy bien, pero se oye mucho el ruido de la calle ##### Verified traveller Stayed 1 night in Nov 2017 Verified ### 8/10 Good #### Elena 8 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Súper céntrico. Calor en la habitación, vistas. Por su situación y precio siempre lo elijo. No se puede pedir más. Personal agradable. ##### Elena Stayed 1 night in Nov 2017 Verified ### 8/10 Good #### ivan 5 Sept 2017 Liked: Staff & service, property conditions & facilities #### ubicacion buena . la ubicacion es buena. el baño es pequeño. habitaciones comodas. antiguas. ##### ivan Stayed 2 nights in Aug 2017 Verified ### 6/10 Okay #### Maxi 30 Jul 2017 Liked: Cleanliness, staff & service #### Excelente para ir de compras Está ubicado en la mejor parte de Madrid, el personal es excelente ##### Maxi Stayed 1 night in Jul 2017 Verified ### 6/10 Okay #### Sylvie 24 Jul 2017 #### Nice hôtel close to everything The localisation of this hôtel is very good.It is on Gran Via but it noisy du ring the night.They controle The climatisation and it work to 5 pm to morning except one night they close at 2 am. The room is clean but the fourniture is very old.The matelas are not confortable.The door for The bathroom is very hard to open when you are inside.The personnel was good. ##### Sylvie Stayed 3 nights in Jul 2017 Verified ### 2/10 Terrible #### Verified traveller 18 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Væglus over alt Da vi ankommer til hotellet sent om aftenen finder vi væglus over alt i senge og på vægge. Vi konfronterer så manden i receptionen med problemet. Han virker hverken overrasket eller beklager sig. Det er også først da vi selv beder om det, at vi får tilbudt et nyt værelse på en af de andre etager. Kan klart ikke anbefale dette hotel! ##### Verified traveller Stayed 1 night in Jul 2017 ---