Title: Escala SUITES Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2198&destination=Madrid%2C+Community+of+Madrid%2C+Spain&selected=40536357&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Escala SUITES Travelers find a peaceful urban escape at this Madrid property, where the garden and seasonal pool create a tranquil setting away from city bustle ## Photo gallery for Escala SUITES ![Exterior - Escala SUITES (Madrid)](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/3c0adff3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Escala SUITES (Madrid)](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/d4dc2370.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Escala SUITES (Madrid)](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/8406b190.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Economy Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets - Escala SUITES (Madrid)](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/9c9fab8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Escala SUITES (Madrid)](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/b25d5c39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of IFEMA, Escala SUITES offers a quiet retreat with a garden and seasonal pool. Guests enjoy WiFi, a sunny terrace, and help planning excursions from the multilingual staff, known for their attentive service. ## Reviews 7.8 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £98 includes taxes & fees 5 Apr - 6 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=40536357&PinnedHotelID=40536357&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/7851398d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Double Room ![Superior Double Room | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/7222343d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Twin Room ![Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/25cd890d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Single Room ![Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/94f2a1e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review - Sleeps 1 - 1 Double Bed ### View all photos for Economy Double Room ![Economy Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/9c9fab8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 8.0 Very good 1 review - Sleeps 2 - 1 Double Bed ### View all photos for Economy Single Room ![Economy Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40540000/40536400/40536357/ada36d0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room - 1 bedroom - Sleeps 1 - 1 Double Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/912600/912536/66b13dce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sercotel Madrid Aeropuerto Barajas - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,218 reviews £90 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Madrid-Aeropuerto.h912536.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=e11bcc77-eb0a-4366-9bdf-203a2eaa6b0c&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Escala-SUITES.h40536357.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Escala-SUITES.h40536357.Hotel-Information) ## About the area Hortaleza, a neighbourhood in Madrid, is home to Escala SUITES. Puerta de Alcalá and Royal Palace of Madrid are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Real Madrid City. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) [View more Guest houses in Madrid](https://www.expedia.co.uk/Madrid-Guest-Houses.d178281-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.45423%2C-3.61254&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F-7C_Esv91OngzgGCDEesGYK1PE=) Calle Conde de las Posadas 13, Madrid, Madrid, 28042 ### What's nearby - ![Panorama of Crossing the Calle de Alcala and Gran Via in Madrid](https://images.trvl-media.com/place/553248633942898233/6851ef1b-6015-4881-a564-a12f6ab4ad67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle de Alcalá 8 min walk \- 0.5 miles - ![Bridge in the park “el “capricho” Madrid, Spain.](https://images.trvl-media.com/place/6141485/d2025bab-8531-4104-bd9b-10b986943c93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Capricho Park 13 min walk \- 0.7 miles - Centro Comercial Campo de las Naciones 8 min walk \- 0.5 miles - Juan Carlos I Park 10 min walk \- 0.5 miles - IFEMA 11 min walk \- 0.6 miles ### Getting around - San Fernando Henares Station 8 min drive - Canillejas Station 11 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 8 min drive ### Restaurants - McDonald's 10 min walk - Mallorca 11 min walk - El Tenedor de Oro 11 min walk - Rodilla 10 min walk - El Goterón 14 min walk ## About this property ### Escala SUITES Guest house near IFEMA Escala SUITES provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool - A 24-hour front desk, tour/ticket information and a lift - Luggage storage, multilingual staff and a TV in reception - Smoke-free property, a reception hall and a front desk safe - Guest reviews say great things about the helpful staff Room features All guest rooms at Escala SUITES boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with shower/bath combinations and hairdryers - Fridges, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100620000/100619300/100619217/04b68de1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Budget Madrid Aeropuerto San Blas-Canillejas - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,094 reviews £59 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=100619217&PinnedHotelID=100619217&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Desk, soundproofing, bed sheets](https://images.trvl-media.com/lodging/84000000/83330000/83323200/83323148/f05b63f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zleep Hotel Madrid Airport San Blas-Canillejas - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 2,500 reviews £63 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=83323148&PinnedHotelID=83323148&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/912600/912536/66b13dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sercotel Madrid Aeropuerto Barajas - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,218 reviews £90 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=912536&PinnedHotelID=912536&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/27600/27537/e7be0f9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa De Barajas Barajas - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,002 reviews £78 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=27537&PinnedHotelID=27537&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 13 per person)](https://images.trvl-media.com/lodging/113000000/112130000/112128800/112128775/3eedfa2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Madrid Airport Valdebebas Hortaleza - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.6 Excellent 812 reviews £83 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=112128775&PinnedHotelID=112128775&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/2000000/1160000/1157700/1157680/16d67cfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Globales Acis & Galatea Hortaleza - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 457 reviews £63 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1157680&PinnedHotelID=1157680&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78570000/78560100/78560052/0bf61476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AP Hotel Madrid Airport Barajas - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.8 188 reviews £67 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=78560052&PinnedHotelID=78560052&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Only registered guests are allowed in the guestrooms ### Property is also known as Escala SUITES Madrid Escala SUITES Guesthouse Escala SUITES Guesthouse Madrid ## Frequently asked questions ### Does Escala SUITES have a pool? ### How much does it cost to stay at Escala SUITES? ### Is Escala SUITES pet-friendly? ### How much is parking at Escala SUITES? ### What time is check-in at Escala SUITES? ### What time is check-out at Escala SUITES? ### Where is Escala SUITES located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Escala SUITES Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 73 8 - Good 50 6 - Okay 23 4 - Poor 10 2 - Terrible 18 ## Reviews Verified ### 10/10 Excellent #### Robert 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay This was a nice place to stay close to the Madrid airport. Friendly staff, quiet place, nice furnishings with plenty of space for us. ##### Robert Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### DEREK 20 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### ESCALA ESCAPE Pleasant stay in nice neighbourhood. Shopping centre and eateries 10 minutes walk away. 15 mins walk to metro station Canillejas. Close to airport and about 10€ by BOLT. ##### DEREK Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Jorge 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay, convenient location for going to airport, quiet neighborhood eventhough is a school in front of it. Places to eat and drik close to it. 8 minutes walking from and to airport bus stop ##### Jorge Stayed 1 night in May 2024 Verified ### 8/10 Good #### Mark Jan 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the accomodation because it was walking distance from Shopping center and Restaurants. Conveniently located, taxi Bolt comes to the door of the accomodation. shower, bed, GARDEN, pool all is good. ##### Mark Jan Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### Christian 16 Oct 2023 Liked: Cleanliness #### good value for what you pay Good value for money (it was very cheap so you can not expect that much). Close access to the airport. ##### Christian Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### James 14 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, calm and peaceful stay. A little bit off the path of Madrid, but worth it. If you don’t mind a bit of walking, a metro station is about 15 minutes away - through a very nice, calm and safe neighbourhood. Property is quite nice. Courtyard is a nice place to sit at night. Pool gets a lot of sunshine in the day. Staff are excellent and friendly. I felt very safe and the place was clean. One minor detail is that my specific room was in the basement and it didn’t have a single window in it. I wish that had been communicated while booking the room. Maybe you can specify if you don’t want to be in the basement. However, even with that detail, my stay was comfortable. Would stay again. ##### James Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Stephen 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Fabulous hotel on the outskirts of Madrid about a 10 minute walk to a Metro Station that gets you into the centre of Madrid in around 25 minutes. Also the local bus to the Airport stops outside the Metro station as well. Clean, comfortable hotel with fast WiFi, a smart TV and a cosy double bed. Breakfast was included as well in the price. 10/10 for me. No faults whatsoever!! ##### Stephen Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Sanjiv 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property ##### Sanjiv Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Verified traveller 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort quiet, secure place, close to IFEMA, close to airport $15 euro $6.50 euro breakfest good enough to get you to lunch. would stay again ##### Verified traveller Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Jose 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall I had a great experience during by stay there!! ##### Jose Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### Maurice 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved the property. Close to airport. Room didn’t have a window which I didn’t mind cause it allowed me to sleep in. Shower pressure and temp was excellent. ##### Maurice Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Chelsie 13 Oct 2023 Liked: Staff & service, property conditions & facilities The neighborhood was really nice. The room was okay, wish it was a little cleaner. Overall a nice stay for a short time. ##### Chelsie Stayed 2 nights in Oct 2023 Verified ### 8/10 Good #### Rudolf 22 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay there, although I didnt spend much rimwt there... ##### Rudolf Stayed 1 night in Oct 2022 Verified ### 8/10 Good #### Henock 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities I all like. ##### Henock Stayed 1 night in Oct 2024 Verified ### 4/10 Poor #### Adriana 29 Apr 2024 Disliked: Staff & service, property conditions & facilities, room comfort This place was kinda hidden. The towels were super hard/stiff and smelled weird. ##### Adriana Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Alexios Paul 25 Jun 2024 Liked: Cleanliness, room comfort Good place to sleep for people that hate carpets on the floor ##### Alexios Paul Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Tyson 22 Feb 2025 Liked: Cleanliness Disliked: Property conditions & facilities The door handle fell off along with the shower head ##### Tyson Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Flavia 2 Nov 2024 Liked: Cleanliness, staff & service It was a nice property but needs maintenance , the bed covers are full of nylon so you sweat a lot , they need to check the pipes because sometimes there is sewage smell ##### Flavia Stayed 7 nights in Oct 2024 Verified ### 6/10 Okay #### ELEONORA ADRIENNE 8 Oct 2024 The hotel is located in a nice suburban neighborhood. I enjoyed the 15-minute walk to the metro, but it may not suit those who prefer not to walk. My room was in the basement and didn't match the photos online. It was acceptable for one night, especially since it's only a 20-euro ride from the airport, but I wouldn't recommend it for a longer stay. ##### ELEONORA ADRIENNE Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Joao P 26 Feb 2023 Liked: Staff & service Disliked: Cleanliness #### It looked better in the pictures I just needed a comfortable and clean place near the airport to sleep and shower before my flight the next day. The bed sheets smelled like cigarettes, the elevator also had a funky smell, the toilet seat had pee stains, and the room, which was in the basement was a bit tricky to get to, as there was a cart with piles of laundry. But I must say that the people at the reception were friendly and it has a nice location, both near the airport and a mall with a supermarket and a Mcdonalds. ##### Joao P Stayed 1 night in Feb 2023 Verified ### 2/10 Terrible #### Rudolf 5 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The sewage overflowed into bathroom and bedroom, leaving a terrible smell on everything, very disgusting experience... ##### Rudolf Stayed 1 night in Jun 2023 Verified ### 8/10 Good #### Mónica 5 Jul 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Nice and comfortable I stayed for one night, since I was taking a connection flight early in the morning. The location is really good, not far from the airport, and accesible with public transport, nice and safe area. Communication before my arrival was not so good, I expected to get a mail with instructions but I didn’t, and didn’t have the access code upon arrival. That was not really a problem though, because when I knocked someone came to open the door (which was also a bit of luck). Staff was friendly. Took the breakfast service for 6.50€ (not 5€ as stated here on the website). The room was nice and very comfy, had air conditioned. I found traces of dirt in the bathroom floor. ##### Mónica Stayed 1 night in Jul 2023 Verified ### 2/10 Terrible #### Daniela 4 Sept 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities there was some issue with the room I was gonna get so when I got there around 9pm to check in the receptionist told me there was no room for me. then he offered me to spend the night in the staff room without a bathroom . I Said yes because I had nowhere else to go nor spend the night at that time. The receptionist offered to gave me the money back and to let me stay in the staff room for the night which I did appreciate. I got 60 euros back and barely slept for 2 hours until around 6 am he came into the room and sent me to another room that got empty because someone just checked out mind you he told me I can shower there which I didn't because it wasnt cleaned. I have never experience something like this I felt very uncomfortable. I really dont wish anyone goes through this like I did at this hotel. it was not acceptable at all. The receptionist was nice but he kept on saying not to complain to Expedia because they could get in trouble, I told him I contacted Expedia and that's when he gave me the 60 euros back . ##### Daniela Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Abby 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities I’m fairly certain they double-charged me for the room upon arrival (which I didn’t realize until after). I had already made a payment for the room on Expedia and they charged me an additional $72 on arrival, at first I thought maybe it was a deposit that I would get back, but the cost was almost exactly what I originally paid for the room and I didn’t get it back. Breakfast was a little underwhelming for the price we paid for it as well. However, the room was very clean, spacious and comfortable, and the location was at a midway point between the airport, IFEMA and Madrid Proper, so it was convenient. ##### Abby Stayed 1 night in May 2023 Verified ### 2/10 Terrible #### HAYMAN T. 9 Sept 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities (-) I would describe this as a trap, while I booked for two nights, I found my room underground which gave me a feeling like I am jailed. No windows, no fresh air. The room was smelly (underground musty smell). Important aspect of the room should have been mentioned clearly to guests prior to the booking process. The lady at the desk tried to solve this but I was charged €30 more for giving me an alternative room. (-) While the hotel mentioned that the hotel staff at the desk speaks English, apart from a lady, I found no English speaking staff. (-) the safe in my room didn’t work. (-) the refrigerator was faulty, I reported to a staff member, she responded that they already know that, and they still haven’t worked on fixing it. When I left the ‘hotel’, I had a feeling like I was set free. This was one of my worst hotel experiences. AVOID ##### HAYMAN T. 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